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The Daily Rider
600 H St NE suite d, Washington, DC 20002, United States
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The Daily Rider
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Wi
Review №1

I ABSOLUTELY LOVE THIS PLACE! I WENT IN LAST WEEK TO GET THE CHAIN ON MY BIKE, WHICH BROKE IN HALF FIXED! THE ATMOSPHERE,CUSTOMER SERVICE,AND OVERALL EXPERIENCE WAS TOP NOTCH! I UTILIZE MY BIKE FOR WORK AND WORKING OUT AND DAILY RIDER ON H STREET REALLY CAME THROUGH FOR ME! THANK YOU !

Ro
Review №2

Im a Deaf frequent customer since 2016 and this shop is amazingly patient/flexible in communicating with my friends and me, including through frequent texting and typing.The employees are beyond honest and helpful about what they can do and cant do - even if they cant do something Im looking for, they know how to find it. This business is also involved in advocacy for walkability and bike-ability in the neighborhood, something I appreciate deeply. They put their heart into their work.Out of the five years Ive been going here, they only made a (very small) mistake once with my partners bike; they immediately fixed it for free AND threw in a free improvement. Im proud of making this my neighborhood go-to bike shop!

Sh
Review №3

Had a fantastic experience getting my bike fixed at The Daily Rider! Great folks who genuinely want to help get you back on the road as quickly as possible. The wonderful no-nonsense service (no pushy sales or unnecessary add-ons) and flawless follow up means that Ive found my go-to local bike shop. Thanks :)

Ch
Review №4

Very friendly, great mechanic took care of the pandemic backlog on my cargo bike. I’m not moving so they’re my closest bike shop but I might have thought about it.

Al
Review №5

Thanks so much Daily Rider. Great prices, great service. Baby blue feels like a brand new bike 🚲

Sc
Review №6

These folks are wonderful. Yes, the showroom is (rightfully) closed, but they bring bikes out to you at the sidewalk to try-out. Very friendly and knowledgeable staff. Prices are as expected. No price gouging even now that bikes are in short supply. We purchased a Marin bike we couldnt find anywhere else. All in all a great experience!

Ki
Review №7

Wonderful and super helpful staff. I brought my bike in and they were able to replace my cable right away. I was in and out in less than 20 minutes.

Ka
Review №8

I picked a bad replacement seat. They heard about it, researched saddles that would be a better fit for me, let me try them out, handled a return, and installed the new new saddle. Always prompt, polite & helpful and staff never make a casual but daily rider feel like they don’t know enough about bikes as other shops have. That’s why I go back & encourage others to shop there, too.

Ch
Review №9

I can say so much about this place . I really truly hope they never leave. The bike shops in the city have become so unstable in terms of locations, owner and etc, and thankfully I was able to find a bike shop that I look forward to bringing my bike too. They did an amazing job on repairing and replacing parts. The technicians were very nice and courteous ! I don’t think that should be should understated! They kept in constant contact with me, they have my previous info for easy diagnostics, and they are in the heart of the H St corridor. I’m never going to another shop. I hope they never leave!

Ja
Review №10

Always got great service here whenever I purchase accessories or bringing in my bike for tune-ups or repairs. They are deaf friendly and are willing to communicate via text messages, a bonus!

Ro
Review №11

Excellent service, completed work on time (my bike was in shop only one day), friendly staff. Daily Rider will be my bike mechanics from now on. Roberta

Wa
Review №12

I’ve had consistently first-rate service experiences with The Daily Rider. They communicate responsively and insightfully via text and phone, plus have a smooth contactless process for accepting your bike for repair.This shop has done quality repair work on both my Tern folding bike, and a tiny Woom kids’ bike, supporting my daughter’s introduction to the wonderful world of pedal power. Their technicians found solutions to quirky problems, and returned each bike the same day.I look forward to more satisfying and worthwhile interactions with this little yet potent shop. Another (chain) bike store is closer to my home in DC, but it doesn’t even answer its phone anymore. The Daily Rider offers a higher class of care for both bikes and customers.

Ma
Review №13

.The Daily Rider has always given me A+ service ever since I became a customer 7 years ago (when I bought my Spot Ajax). Most recently, I needed a double kickstand for my bike in preparation for carrying my daughter on my bike. Not only did The Daily Rider give me an excellent recommendation based on my needs, they installed the part based on my scheduled appointment time and at the exact quoted price. I cannot recommend the Daily Rider enough!

Ra
Review №14

Since Ive bought my bike, Ive had a few flats, service has been always impeccable, and everyone has been really friendly and professional.

ga
Review №15

Just got my bike tuned up at The Daily Rider, and it has been a stellar experience as always. This is the forth time they have tuned my bike in about ten years and every time has brought excellent results.

Au
Review №16

Great shop, interesting bikes, and incredible service! My partner and I have both purchased bikes here. And, we go here for our annual tune ups, etc. By far and away, one of the best bike shops in the City! Also, they curate the absolute best options of bike accessories.

Ka
Review №17

They carry bikes you wont find anywhere else in the city — not anything bonkers, just different makers that, in my case, were just what I was looking for, versus that Id have been settling had I bought a bike elsewhere. The folks here are real nice and welcoming, and willing to help and answer any questions you have.

De
Review №18

I heard of their social distancing policy and thought it might be a great time to get my first new bike in 20 years. I emailed them a request for recommendations based on my height and weight and riding habits. I researched the options they sent then placed an order for a Marin. Took about 2 weeks for the bike to ship from the factory to complete assembly. When I was ready to pick it up they locked it outside and put the key in a lock box and gave me the code. Easy. Bike was perfect and exceeded my expectations.

Wi
Review №19

Absolutely great staff; they give you a square deal and explain things in without being jargon-y. Very quick and they do not try to sell you things you dont need or over charge you. Also they remember customers and their bikes, needs, and issues! Will definitely be coming back.Update: got in a crash and took my bike entirely across town to bring it here because this shop is the best.

Sa
Review №20

The best service!! They’ve saved me more times than I can count. Thanks for having the free tire pump outside!Also was really impressed with their contactless drop-off/pick-up for covid.

Ra
Review №21

Extremely professional and personal service. Went in with a flat tire and they fixed it in 10 minutes (replaced the tube) for $25 and answered all questions I had as a novice bike owner. Highly recommend!

Ra
Review №22

I love going to this place. I have taken my cyclocross bike here probably 10 times in the past 2 years to fix issues ranging from flats to a mangled derailleur to tune-ups to bottom bracket replacement... and have walked away happy each time.They always explain issues to me clearly and emphasize they dont want to charge for maintenance or parts unless theyre absolutely needed. The store is always clean and easy to find, and while they dont have a ton of accessories out on shelves, they can order specific parts quickly. Ive had great experiences with Peter in particular, but truthfully every staff member I have talked to is friendly - and more importantly - knowledgeable. All repairs Ive received are done very quickly as well (usually same day). As a local, I strongly recommend The Daily Rider.

De
Review №23

Awesome staff!! Got a flat and stopped in. They fixed my flat in 10m time. New tube + I needed a new tire. $45, totally worth it. Guy who helped me was extremely nice and gave me tips about my hand pump and my bike tires plus topped up my other tire and fixed my quick release for no charge. I was in and out in less than 30m. Really great experience.

Da
Review №24

This shop is special. The owner and its employees are a family and it shows in how they treat each other. This inevitably translates to how they treat everyone who walks through their door.Yes, they sell excellent cycling products, especially for the commuter and family of riders. They are good people and incredibly good at their trade. But it is their unique kindness and family atmosphere that differentiates them from other local shops.I will continue to be loyal to the Daily Rider.

Sa
Review №25

Fantastic bike shop with really great employees who care about their customers and do a great job of helping with bike issues and questions. I feel so lucky to have them less than a mile from my home and will continue to bring my business here no matter where I move within DC. Thank you for always having a friendly smile and fix for what ails me and my bike! :)

Co
Review №26

Nice shop.

An
Review №27

Took my electric bike here to adjust the spokes due to noise and they did a great job at a reasonable price. They also made a few other minor adjustments (mainly tightening some bolts) that I hadnt asked for nor pointed out. will definitely use again.

Ia
Review №28

This bike shop is significantly overpriced. While I have always receive quality service, I now know that I consistently paid more than other shops. This bike shop was recommended to me by a friend, and the workers they have are always very professional. For example, I took in an old bike to be restored and the estimate was $275. I took the same bike to Bike and Roll near Union station and had the bike repaired for $150.If you are a devoted touring biker or want a specialty bike I would go here. If you just need to have your daily rider repaired go to Bike and Roll.

Ke
Review №29

Great experience! Not only did they get my wheel trued in no time flat, the employees were engaging and very knowledgeable of cycling in and out of the city. So glad I picked this shop. I thought moving to this city was going to limited my riding to just daily commutes, but the staff opened my eyes to all of the riding opportunities this city has to offer. I cant recommend this shop enough, and cant wait to stop in to shop and talk trails again.

Ro
Review №30

5 star knowledge of bikes. 5 star staff, 5 star repair, 5 star customer service!! 5 star selection of bicycles!! H street is so lucky they are part of our community! Thanks Beth, Lauren and your genius staff at The Daily Rider for sharing your knowledge of quality bikes! It is a game changer!Ron Whipple

Ry
Review №31

Excellent service from the mechanics, who followed up when they said they would and turned around my bike a day earlier than expected. I would strongly recommend this shop over others in the area where I have had less than stellar experiences (e.g., Bicycle Space Ivy City). I will be using Daily Rider for my bike repair needs going forward.

Am
Review №32

Super friendly, helpful and speedy. I went in thinking I’d need to leave my bike after having a tire blowout and they fixed me within minutes. They were affordable, helpful and honest. Highly recommend!

I.
Review №33

Got hit by a car, they did an estimate on what it would cost to fix the damages. Turned out the damages were worth more than the bike. They were very knowledgeable and helpful.

Al
Review №34

Took bike in for flat rear tire. They were able to replace immediately, inexpensively and for no extra charge they tightened a couple spokes just for my safety. Great guys. Great local shop.

Al
Review №35

The Daily Rider offers a full range of bicycle repairs that are done professionally, quickly and at an affordable price, particularly for the neighborhood. I had my wheels trued and brake cable replaced, and didnt think twice to ask if they could put some air in the tires, too. They did, and even let me used their store computer to transfer some money from my savings to checking (my phone was dead). Thanks, Daily Rider!

Kr
Review №36

Left message, hoping for an appointment to get bike repaired. Never called me back. I know times are weird and tough, but I’ll find someplace else.

JC
Review №37

This is a nice neighborhood bike store. The people who work there are very friendly. Hours are also convenient. However, they arent able to fix older bikes for some reason. Seems to be good for newer bikes, though.

Mo
Review №38

Great little bike shop. This is not the place I would recommend if you have a road bike. But for a cruiser or a town bike this is a great little bike shop. They sell new bikes, accessories, and also do repairs.

Br
Review №39

They always have time to answer questions, and theyre generally eager to help. Theyll change a flat while you wait in about five minutes. Great little place, great people.

Be
Review №40

This is a great community bike shop. Ive taken my bike to daily rider on a few occasions now, most recently last week when my chain broke. The mechanic took a great deal of time inspecting the chain and my gears, in addition to fixing some shifting problems that I have been experiencing recently. And, to finish it off, they were very reasonable in their pricing.

Co
Review №41

Great bike store, excellent customer service. Cannot explain how much better this place is than REI.

Ju
Review №42

I just got my bike fixed here for 30$! When REI wanted to charge me 100$. Amazing!

Mi
Review №43

I walked in on a Saturday with a frame and assortment of parts, trying to build a new bike from the Frankenparts from my old steel road bike. Loren spent the afternoon building my bike and teaching me how to better maintain and tune my bike. At the end of the day, Loren and Beth even handed me a cold beer.

Mc
Review №44

I have now been here twice for repairs where I had to come in less than a week later because the mechanics did not properly reassemble my bike. These people do NOT know what they are doing when it comes to mountain bikes. The only reason I came here to begin with was because it was close to my house and I could walk my bike to the shop, but never again.

Ll
Review №45

I cant tell you how great it is to have a commuter bike shop in the neighborhood. Twice The Daily Rider has helped me out of issues with my bike. Everyone is extremely friendly and helpful. A welcome addition to H Street and Capitol Hill.

Da
Review №46

Shockingly rude. I asked how something worked on my bike and the person providing service derided me for asking such a hard and complicated question 😬 I asked my question made him angry, and he said yes 😬😬

Ma
Review №47

Very helpful on getting kitted out with a bike and necessary items. Let me test ride and helped make adjustments.

Jo
Review №48

These folks are great - we’ve bought multiple bikes here, all our helmets, etc. Super nice people who know bikes and really take care of their customers. We keep going back.

Mi
Review №49

Very helpful on getting kitted out with a bike and necessary items. Let me test ride and helped make adjustments.

Fa
Review №50

Really good service and friendly costumes service

jo
Review №51

A very nice couple ( I think ) who run the shop, and theyve always been super helpful.

Ma
Review №52

Great work!!!

Jo
Review №53

Great people working at this store that remember you and your bike when you walk in, and are always willing to help or give advice. I will definitely continue to give them my business.

Th
Review №54

Great shop, fast service and correct prices! Definitely coming back!

Jo
Review №55

They helped me out when I was in a bind with a recurring front wheel problem. Great people and honest advice.

Ca
Review №56

Honest, informed staff and great service.

La
Review №57

So i dont normally write bad reviews nor do i leave comments. This buisness really got under my skin and i had to say something about what happened. The guy who owns and runs this place should not be in customer service. Basically since the first day Ive been coming here he hasnt been the most pleasent person towards me. My last visit i was literally kicked out and refused service for no reason at all. I asked him why he would not service my bike and he would not give a reason at all. I hadnt done anything to disrupt his buisness and Ive always paid for the work done on my bike. I have never felt welcome and I hate that Ive given them buisness. Most of his staff have not been very friendly towards me at all. Im not sure if they are racist or prejudice towards gays. VERY UNFRIENDLY buisness AND WOULD NOT RECOMMEND.

Bo
Review №58

Friendly and fast service!

St
Review №59

Super friendly staff and awesome selection of bikes.

Ri
Review №60

Peter is the best

Am
Review №61

Very helpful, fast, fair prices!

Er
Review №62

Great people, great place, and good food next door too!

Co
Review №63

Great people and service

Jo
Review №64

Staff is friendly and helpful!

A.
Review №65

Overpriced tune up, no part of bike even cleaned, no recommendations for other issues. Even though, brake wire cut and probably needs to be replaced. And bike still squeaks and rides the same!

St
Review №66

Fixed my flat tire in 10 minutes for $20

Mi
Review №67

$65 tune up includes full inspection, brake adjustment, shifting adjustment, true front and back wheels, cable inspection, oiling.

Ia
Review №68

Fantastic service

Ma
Review №69

Great!

Ma
Review №70

Currently Closed, it looks like they are renovating.

St
Review №71

Had a wee fender bender (I hit my partner, oops) and the kind guys not only didnt laugh at us but also straightened my disc brake for one cent and fixed up my partners bike in under 15 minutes. A life saver!

Information
60 Photos
71 Comments
4.5 Rating
  • Address:600 H St NE suite d, Washington, DC 20002, United States
  • Site:http://thedailyriderdc.com/
  • Phone:+1 202-396-0704
Categories
  • Bicycle repair shop
  • Bicycle Shop
  • Outdoor sports store
  • Sporting goods store
Working hours
  • Monday:10AM–6PM
  • Tuesday:12–4PM
  • Wednesday:Closed
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • Curbside pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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