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Terrell Cellphones & Electronics Repair
301 Tanger Dr Suite# 232, Terrell, TX 75160, United States
Comments
Sh
Review №1

Very nice and affordable. My phone was fixed very quickly and it cost me way less compared to apple store. Would recommend.

Po
Review №2

Good customer service .He fixed my phone quickly with good price

Ad
Review №3

Nice place to repair your broken phones very quick and fast will recommend my friends and family members

An
Review №4

Afham was super to work with. He has a great customer service. I recommend this place 100%

Di
Review №5

Great service saved me money with a better opinion and suggestions highly recommended

Na
Review №6

This place is awesome ! They are very professional . Fixed my phone screen for a very reasonable price, and most of all they did it on time as promised .👍👍👍

Md
Review №7

This guy is amazing he fix my phone so quick plus on a very good price … will come again

TH
Review №8

Wow, I mean WOW! I walked into Terrell phone repair for the first time on 1-28-2021right at closing time and was greeted kindly and with respect, something that is missing in today’s society. Handed Muhammad my phone, he did a quick diagnostic and quoted me price that was fair.28 min later my iPhone 10xr was good as new with new screen and cleaning. If you need your phone repaired in Terrell this is the pace!

ja
Review №9

Best price I could find anywhere they fixed the phone the same day, looks like new.

Br
Review №10

Terrible customer service, fixed my phone fast and fairly cheap but used knock off parts. Also most of these 5 Star reviews received a discount in exchange for their review. My screen now “works” but clicks and does not fit the frame of the phone.

Er
Review №11

Great place waited after hours for me

Mo
Review №12

Great people. Get cell phones fixed super fast. Affordable. Tons of great cases to choose from.

Ja
Review №13

I came in on 6-6-21 and dropped my phone off a little before 1, I told him I needed the battery changed because it wasn’t charging. I came back after 2 and the worker had done nothing. While me and my girlfriend were sitting in the lobby waiting he checked out another customer no problem, however he glanced over and stared between her legs. I finally get my phone back and it’s working now, however the screen isn’t properly attached in the top right corner.

Os
Review №14

Horrible! Would give Zero stars if i could! Stay away from here. Got my screen replaced here for 200 and it shattered within 4 hours while i was holding it in my hand came back the following day and they want 150 for new screen they use cheap parts or was installed incorrectly im not the only one there’s more reviews with same issueAlso got a a new screen protector that they put on and they’re trying to say I dropped my phone while the new screen protector they put is perfectly intact

Jo
Review №15

Fast & speedy service. Very convenient for any mishap regarding whatever damage you have

Ni
Review №16

Muhammad takes care of you. Prices are reasonable and they have a lot of options.

Am
Review №17

The service here is really quick! Very satisfied with the repair!

vi
Review №18

Great experience! My sons I phone smart board went out and we were offered solutions on what to do next. Friendly helpful service. Highly recommend!

Ra
Review №19

Pitiful service! Took iPhone 6 in for a simple battery replacement on 12/20/20. Tech called me back and told me phone was ready less than an hour later but that he needed my Apple ID and password. After I said no, he told me the battery would need to be ordered and would be ready in a few days(???). Later he text me asking for the Apple ID again, and said he couldn’t reset the phone without it (not what I was asking him to do in the first place). Since I dropped the phone off I’ve called twice (left VMs) and texted twice, and the only response I received was a response to one text asking which phone was mine, then nothing! Finally came in to the store today 1/3/21 and he replied he only works Sundays. Took 2 mins to replace it right in front of me. Terrible place to take your phone!!!

Ti
Review №20

Very friendly and helpful.

Sh
Review №21

Amazing service!!! Very fast service, very knowledgeable and very friendly. I will recommend to go for your iPhone repair.

St
Review №22

Great service and fixed it immediately. I had my sister in laws phone repaired and I didnt realize it had been fixed before, there were missing screws and it got fixed the right away here. Really nice people and has a large sitting area

Ch
Review №23

Great place

Ma
Review №24

Great service and fast

Le
Review №25

Went to the store today around noon to see if he could fix my phone. He was so rude wouldnt get out of the chair to get my phone, I had to stretch over the counter. He wouldnt even turn the loud music downHe handed my phone back and said he doesnt know anything about androids. Manager needs to improve the store.

Al
Review №26

I cannot compare the price since I have never had a need for this service before. I do believe it was worth the price compared to purchasing a new phone. My phone mow has the appearance of a new phone and operates perfectly. I would gladly refer others

Lu
Review №27

Quick Service

I_
Review №28

The clerk was very polite, talked to him over the phone multiple times. Real stand up guy and provides great service!

Lu
Review №29

Misogynistic, shoddy work, thieves

Sh
Review №30

Great customer service! No wait times and they even put on my screen protector for me! 😊

As
Review №31

Have great manners and did a awesome job on my IPhone XR.

Ab
Review №32

Great service real cheap good customer service real good place to fix cell phone etc.

Lu
Review №33

Fastest service ever! Great job. Thank you!

Si
Review №34

Great fixture and customer services

Ol
Review №35

This place has very fast service and the guy at the desk helped me out a lot! I was In and out!

Ni
Review №36

They were so so helpful and polite. If you consider going there lease ask for Muhammad. He was an great help source.

Ri
Review №37

Came in to have the screen replaced on a iPhone pro max. The price quoted was fair and was what I was charged. Even did a little extra work for me with out a charge.

Ca
Review №38

Very fast, polite and professional. Will definitely recommend.

Ap
Review №39

Amazing service, been coming here for a while when our phones break etc. Great prices plan on coming here more !

NE
Review №40

ABSOLUTELY HORRIBLE, he repaired my phone and once I got it back it had a weird clear blob on my phone you could tell it wasn’t supposed to be like that after month has passed I see the corner of my screen wasn’t fully intact, The man was very unprofessional he was on his phone talking to someone like a friend wasn’t a Business call. I would of gotten a refund but I was extremely Busy and my flight to california was 2 days after that so there was no way. But not long after that I broke my phone again (3 months after) I got my phone repaired again and they did the best job it’s called place called FIXOLOGY in Beaumont Ca, Ik it probably isn’t convenient for people who live in Texas but if you ever happen to break your phone in your stay in Southern California FIXOLOGY is the place to go.

El
Review №41

Really fast service, I was in there for about 15 minutes. They price was cheap and the employee was very nice and polite.

Ja
Review №42

Quick service, great prices.

CO
Review №43

Its really great! & takes no time fixing the phones!

Za
Review №44

Muhammad did a awesome job on repairing my I phone 7 screen. Very fast repair and courteous.

Je
Review №45

This place was absolutely amazing. The setting is Comfortable and the service was excellent! If your electronics need help this is the place

Ka
Review №46

The repair itself was 5 stars. The guy that helped us was able to get our phone working again at least as much as possible. All we wanted was to be able to get all the data stored moved to a new phone. But he went above and created a just in case file there with all the data in case the phone acted up in the meantime before we got the new phone to transfer to. We are very grateful for that. They lost a star for not having enough staff to stay open the full time they are listed to be open cause when we got here just after 4pm there was a sign on the door saying they would return in 15 min and a phone number. We called the number and were told they wouldnt be back for another 25-30 min. It actually took over 45 min til someone showed back up. Despite the initial wait we would go back if needed.

Wi
Review №47

Absolute Best place I have gotten phones repaired! Even off the wall older phones that need to be repaired in order to retrieve data! 10 out of 10 would recommend!!!!!

Al
Review №48

Great place! I bought an older model iPhone there. I am very satisfied.

Ja
Review №49

The Store was really clean , Muhammad is extremely nice and flexible with prices. I came and got my phone fixed 5 times. I will continue to come back

Li
Review №50

Muhammad was awesome! Fixed my iPhone 8 for a decent price. Cool phone accessories too.

Ma
Review №51

Customer service was amazing and friendly!!!! Would highly recommend!!

An
Review №52

This place is a scam. Took my IPhone 6s in for a screen replacement and they were done in 30 minutes, only thing is my screen cracked the same day. Took it back up there and he tells me there’s a bump on my battery causing the screen to crack?? I became Irate but kept my cool, I then asked why he would install the screen knowing that. Keep in mind the screen was 80.00$ At the point where he was rude and unhelpful I told him I would like to speak to a manager about this. He tries to call him and then gives me the number to the store as his managers number. The owner is so rude, he called me a liar about his employee admitting to me that he never gave me an opportunity to fix the battery and I told him money wasn’t an issue I just wanted him to do the right thing. After a certain point I acknowledged that he’s a scam artist. Whenever the receipt had an 7 or 8 day warranty. He told me that the best he could do was give me half off a new screen. I told him I would never take anything up there again and I would advise everyone else not to. The stores primary number is the owners cell phone number. He has the ability to screw as many people as he wants because he knows that we’re not going to take him to court over 100$

Sh
Review №53

They always do a great job for us when we have frozen screens, or non-working phones. Never let us down yet. Fair priced too!

Ju
Review №54

They are perfect, professional , and have the great service. We came here to replace my iPhone 7 display and the technician did that 100% professional way.We must come again. They had like different type of screens available and explained very well whats the difference in them.

sm
Review №55

Fast service and they will take care of all your needs

Ka
Review №56

I dropped my iPhone 6+ face down on a tile floor and the glass shattered. I asked a friend if he knew where I could get it repaired. He recommended Terrell Cellphones & Electronics Repair. I took my phone in and was greeted by an extremely helpful, professional gentleman who quoted me the real price of repair and said he would have it ready in an hour. He was good to his word. He has accessories for sale but was not at all high pressure. He was helpful, answered all my questions and made it a very pleasant experience. Thank you Terrell Cellphones & Electronics! I hope your business flourishes.!

am
Review №57

Great service and very fast. Took my iPhone in to replace broken glass. They are very reasonably priced and very fast. Took only about 20 minutes:) very satisfied and will definitely return. Highly recommended!

Re
Review №58

Read the reviews here but thought we would give it a try because we just needed to replace a battery and see if this store was able to for this particular phone. Saw the sign that was talked about here, saying they were gone currently, be back in 15 minutes, and to call the number. We called, received a text instead of an answered call, that said they were on their way, so we waited patiently for a bit. In the meantime, we called other stores nearby and found a store that could replace the battery. After we finished up with that call, we checked the time. We had waited for 25 minutes, and had already found somewhere else to repair it easily enough. We text the number that we were leaving and only then did they call back, but we were already frustrated and found somewhere else. I would like to give a review on the actual service but we had other things to do than wait for who knows how long.

Am
Review №59

I went in this morning as soon as they opened to have my Iphone X screen replaced. I was in and out in about 45 minutes. The guy that was working there was very friendly. Will use them in the future.

Gu
Review №60

I would surely recommend this place to my family or friends. They did a great Job fixing my iPhone. After it went flying out my car window.

SZ
Review №61

Awesome service and great pricing

co
Review №62

These guys know exactly what they are doing.Excellent service and unbeatable prices.I would always go back for the service.

K
Review №63

Most terrible service ever! Their repairs don’t last! They do not honor their warranty and they lie! Find somewhere else to spend your money! They are very dishonest and it’s apparent they do not care about their customers! Give your money to someone else because they obviously have enough to do bad business and can afford to loose customers!

J
Review №64

I took my iPhone in for a broken charger port, which was fixed in less than 45 minutes. Great right.......in and out and ready to go, then I realize the external speaker no longer worked so I took it back twice before they could get that fixed and now the microphone isnt working correctly and the headphone jack cuts out. They tell me that theres nothing nothing associated with the charger port that could cause this, But when you look up the part on Amazon its a single piece all those items are included so it is just the cheap parts they are using.

jo
Review №65

Went here yesterday to get my iPhone 8 microphone worked on. Muhammad is clueless when working on phones. Not only could he not repair my phone when he handed it back to me my screen wouldn’t come on.(which it worked when I brought it in) He refused to fix my phone and I had to get the cops involved so I can take them to civil court. Never take your phone here. He didn’t even put all the screws back on my phone. On top of that he started syncing my personal information to his computer. These people are not trustworthy and I would recommend no one do business with them.

Mi
Review №66

Fast and great service will recommend

Ma
Review №67

Fawad helped me with good service and purchasing new phone I appreciate the service

Tr
Review №68

Great service phone looks like new recommended to go here

Mi
Review №69

This place is fast and very professional! If you need a cell fixed come here!

La
Review №70

I had to take my son’s iPad in to have the charge port fixed. Service was great and the repair was super quick.

Ja
Review №71

Best place ever

Li
Review №72

Fantastic service! Repaired my screen in about 10 minutes and made sure my new case was on properly. My fiancé and I were pretty annoying and their patience was great. Wish we lived around there to visit more often!

Co
Review №73

Would give them zero if I could. Told the guy that sometimes my phone would charge but sometimes didnt. He stuck a charger on it and it charged. In a very thick accent he told me nothing wrong it charged. Then told me it was my charger but I had used the same charger on other phones. Got so frustrated that he would not listen to the fact that sometimes it charged sometimes it didnt. My husband got so aggravated trying to talk to him that he took the phone and wr left. I dont know who the good customer service rep is because we sure didnt see him.

Me
Review №74

BEWARE bad business!!!!!! I paid 230 to fix my iPhone 6s plus and within 30 min went back up there because a black dot and all he did was in screw the back and screw it back and said he made it lighter in said no it will affect the screen he said it wouldnt so I had to go as I had 4 kids with my hungry and frustrated as we waited a hour for it to get fixed so 15 days later different color lines popped up shooting threw the phone and the LCD was tripping so I went back up there and they kept telling me the LCD is crack or was mashed on hard in said impossible Ive babied it especially after paying 230 for stupid LCD because all the lines they said the black line was a crack well I got another opinion in garland and they said it wasnt crack it was a line I cried because I dont have 230 to flush down the toilet in 15 days Im a single mom barely making it this is by far the worst place take your time go to garland not this Pakistani place there fakes crooks* read reviews before handing any place money I wish I would of read the review below me because if I had I would of went some where else

Me
Review №75

If there was a negative option I would choose it. Had to take the pgone in 3 times for him to properly fix the phone. And it still isnt right. I finally took the phone elsewhere.

ha
Review №76

Quick repair, great discount and great service. Great prices on their cases.

Gu
Review №77

Got my screen replace at the store and my front camera and ear piece was still in good shape according to Raj. After i receive my phone back from them the phone got hot and missed up my front camera and earpiece went out. Fajar explain to me that the warranty would cover any damage or malfunction of phone would be covered. I went back within the thirty days and still was charged 40 dollars for the front camera and earpiece. So going back to all this. They weren’t honest the warranty plan that is place. I wouldn’t recommend this place to my family or friends. Never going to need there business ever again.

Ke
Review №78

Fixed my phone the came day. courteous notice on the 30 days notice for any technical issue with the screen. i have been reading other reviews and most if not all seems like people had trouble because there screens cracked and they wanted them to fix the screen again under warranty,after they broke it. come on people things dont crack on there own.

Je
Review №79

Not worth one star. My daughter dropped her phone off and they requested to leave it so they could see what was wrong. So she did. They then put a new screen on without telling us the memory board was messed-up. So when we went back they wanted to charge for a screen and memory board with cost being well over $250. Took same phone to another phone repair and they were excellent for 1/2 the price of this place. I feel they were trying to cash in on the deal of course and take advantage of a young girlNot today. Dont recommend.

Ab
Review №80

The owner is extremely friendly and offering great prices for quality work!

Sh
Review №81

Does not honor Warranty! September 5th, paid $75.78 for a new screen, yesterday September 27th they charged $59.54 for a new screen because I didn’t have proof of purchase. They said text the receipt if you find it when you get home, we did, and went back today September 28th with the receipt in hand. The same man refused to give any money back. We insisted he call the owner, he did after insisting we were not getting a refund! The owner also made no effort to refund any part of the money. The receipt says 30 days! No damage to the phone!No water! Why would he tell us to text him the receipt if we find it. They had no intention of refunding the second charge. We’ve had the screen replaced in Mesquite and Forney for $30.00. When we asked why they charge so much more for a screen, he said they have High quality screens and we are getting cheap screens that break easily. Done!

Jm
Review №82

Great service

Ja
Review №83

Amazing customer service! Quickly fixed all of my problems and has great prices for phones and accessories! Absolutely love this place! Will definitely recommend to others!!!!!

br
Review №84

The owner is extremely friendly and offering great prices for quality work!

da
Review №85

Quick, device looks good and works even better!

Da
Review №86

They are knowledgeable on all phones and great customer service

Sa
Review №87

They have no set prices, meaning they try and scrape you for all you have. Not friendly, informative, or helpful.

Ya
Review №88

Have called repeatedly for two days no answer or call back. Went up there and there was a note saying be back in 15 mins. I waited 45 mins. Went did some shopping next door and came back still no one was there.

Ge
Review №89

Fixed my phone in couple of days and rhe only reason it took that ling was because my screens had to be ordered. Saved my phone and everything in it. Very thankful.

Br
Review №90

Thank you for your buisness, was very helpful, I was very concerned about my phone not working again or what I would do , was a very good purchase, it was also very fast delivery I expected a long wait time or slow but I do really appreciate the work done

Sc
Review №91

Reasonable prices and prompt service! Courteous attention to detail with 30 day warranty on work.

SA
Review №92

Good customer service very friendly

Di
Review №93

I took my tablet to them for repairs and when it came back the home key was broke. I should of took it back but, I was already angry that it took 2 weeks and $125.00 so Im not happy with this company. They dont do repairs there

br
Review №94

Awesome place fast service, great prices and people have alots to choose from.

Ta
Review №95

Aadah!Awesome guy! Super funny & he worked fast & well!

ab
Review №96

The gentleman that helped me here was very knowledgeable and helpful. These folks have everything you need! Ill be back!

Ia
Review №97

I was going through terrell when crcked my phone. They fixed it on the spot with in a hour. was told exctly what needs to be done and had the part in stock.

Je
Review №98

Awesome fast. 30 mins and my phone was fixed. The next day I noticed a nik in the upper right corner of the glass. Then two days later I pull my phone out of my back pocket and it was cracked in the center and it webbed out to all borders and sides. I call to voice this issue. And yes I understand that you cant mangle yur phone up but never have I had an iPhone glass crack from sitting on it...even when I sat on bleachers I never had that problem. So I call. And he said that because of the pressure and I said yes I understand but clearly the glass is poor quality because of what I previously said. He was rude and told me that you cant sit on your phone. I told him I understand that ism getting no where and that I am going to voice my complaint on the review page. And he accused me of threatening him!!!???!?!? What?! No! I said I am unhappy with your service and its my given right to voice that opinion and complaint so others are aware! Not once did I say fix it or else?!! And then I concluded my call with. Its clear your will not be righting the cheap glass so I hope out have a wonderful day. Lesson learned.

Da
Review №99

If you have an expensive phone, they can probably fix it for you and itd probably be worth it, but I asked how much to replace the screen on my just under $200 Moto G5 Plus and was told approximately $120. I decided to put up with the shattered screen till Im ready to buy new instead of fixing.

Pe
Review №100

They repaired my grandson smashed phone in 20 minutes put on screen protector and caseWithin 20 minutes we were in and outGreat service very helpful

Information
100 Comments
3.8 Rating
  • Address:301 Tanger Dr Suite# 232, Terrell, TX 75160, United States
  • Phone:+1 469-837-0733
Categories
  • Cell phone store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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