user
Walmart Auto Care Centers
1900 W Moore Ave, Terrell, TX 75160, United States
Appearance
Walmart Auto Care Centers

Comments
Do
Review №1

Cheap oil change

jo
Review №2

Terrible, they dont even deserve a star. Every time I go there they open late and there isnt anyone who can do tires or they wont be there until later. Oil changes take at least 2 hours everytime? This cannot be good business practice to keep turning away customers because they have poor management or people cannot show up to work. Pretty sure they have lost my business because of this. Hire me as the manager and I promise that place would be in order.

Da
Review №3

Purchased 50K tires with road hazard a little over a year ago. While out of town had a flat on the side of the highway and realized 2 tires had no tread. Took the tires back to see if road hazard or a warranty was applicable. Was basically told tough luck, the tires werent covered and road hazard didnt apply because the tires had no tread. I will never buy tires from Walmart again.

Jo
Review №4

If i could give the auto center 0 stars I would. They do not know how to communicate between employees and they really do not know how to talk to customers. Went to get oil change and was the first car there. Was told it would be about 40 mins. After 40mins came back and the car was not done. It hadnt even been touched but 2 cars that came after ours were being finished up. When i talked to the James the service manager. He tried to blame the guy that signed us in saying he didnt park the cars in the correct order and gave attitude about the whole situation. Thankfully talked to 2 different managers the female manager (Sandra i believe was her name) i talked to was very nice and helpful, but the male manager (who is over auto center. Never got his name. ) didnt seem to care what the customer had to say. After he talked to the service manager for the auto center he told me that the reason they didnt do the car first was cause they were waiting on a specific basic oil that they claimed I had requested when I had not. It seems James likes to lie and make the customer look bad and put blame on others instead of himself. I will NEVER bring my car here again as long as that man is working there.

Cy
Review №5

Went with my sister to get her oil changed. Great job.

De
Review №6

The very worst experience ever. Manager is rude and needs to lead his staff by a better example. Not the first time having to deal with an attitude and poor service. Had to take our vehicle to another Walmart to find that they failed to do their job, if I had not checked it out my engine would have been in trouble. Sad, Walmart hopefully you take necessary action.

Jo
Review №7

It was awesome, wonderful, and quite lovely. Very welcoming and warm staff.

da
Review №8

Untrustworthy. Over 4 hours for a tire patch which takes 10 minutes. Cars have come and gone while mine has sat idle for hours. Im still waiting here. All other shops have closed. Charged for a new tire after waiting 4 hours. Tire could have clearly been patched.

Ch
Review №9

I normally shop Wal-Mart, but when I really needed a new tire, the tech that checked me in could use some more training. It took me 3 hours to get a new tire put on to my rim that I rolled in by hand, they didnt even have to mount the tire.

Ta
Review №10

If I could give less I would. You put people into a department that have no clue what theyre doing and they verbalize it to the customer. They call for a CSM and three is no CSM to come help. She called for a manager and a manager didnt come either. Then your Wal-Mart pay would not work and went to cash, which I didnt have on me. Then it accepted the gift card but not the credit card causing me to have to take my card or and swipe it in front of other people, compromising my personal information.This store sucks! Bring back Leroy.

An
Review №11

They change oil but cant fix a leak.

Jo
Review №12

It good pl a ce for your tire needs

Cr
Review №13

Bad service got to wait for a very long time just to give my info and the lady on the front desk so Im professional asking a question she dont look at me!

ri
Review №14

Warm atmosphere & friendly Associates.

Ra
Review №15

Great job a little slow but good overall

Va
Review №16

Wished they provided more auto services for my type of vehicle; only oil change. NA on break fluid etc

Lo
Review №17

Great price on there oil best in town

Ri
Review №18

They always tell you theres a two hour minimum wait. Its hard for me not to believe that it is done so you will spend that time shopping in their store.

Ch
Review №19

Waited over an hour for an oil change. We got there with only two people in front of us. The gentleman that was there right when it opened waited over TWO hours for One Oil change.

Ra
Review №20

Was given an 1hr wait time it was 3.5 hrs..very unfriendly. Everyone looks confused

Ti
Review №21

Likes to argue with her customer

La
Review №22

No complaints!

Jo
Review №23

Slow service and tire techs not very friendly.

Wi
Review №24

Great job.

An
Review №25

Crowded sometimes, but they will get to you.

Ch
Review №26

Great and wonderful and friendly

We
Review №27

Love This store

Ma
Review №28

Long wait time

La
Review №29

Waited 20 min in sporting goods for help. Took me over an hour to buy a shot gun. Had to wait for a manager to add approve the sale then walk me out of the building.

Jo
Review №30

Fast checkout

Ja
Review №31

Liked it

Ju
Review №32

Good service just slowwwwwwwww

Information
3 Photos
32 Comments
3.1 Rating
  • Address:1900 W Moore Ave, Terrell, TX 75160, United States
  • Site:https://www.walmart.com/store/265-terrell-tx
  • Phone:+1 972-563-4239
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
Similar organizations