Pa
Paradise Chevrolet Cadillac Service
27360 Ynez Rd, Temecula, CA 92591, United States
Comments
La
Review №1

This place is great Best mechanics in California John Hernandez did a great job with my Camaro. next time I buy a car I will go through them highly recommend to anyone wanting service done on Their car or just wanting to buy. They go above and beyond to try to keep you satisfied

Da
Review №2

They always do a great job here. Keeping the sonic running great.

Ma
Review №3

Paradise Chevrolet sets the GOLD standard in expert knowledge, mechanical performance and excellent customer loyalty discounts.Thanks again and God bless,Mark M. Reinbold #77az

C
Review №4

Went in for maintenance. Was charged $1800 for the various service. I was charged for service and parts that were not replaced. Service writer was horrible to work with. Mechanics not honest. We own 3 Chevrolet’s and will never do business again with this dealership. Will drive out of town for service and sales. Do not recommend.

da
Review №5

Service Dept. met me in service aisle. While i waited enjoyed freshly baked rolls & gourmet coffee pods (chilled water bottles too). Several large screen tvs, one with sports (yuck) and the other a varied program.

Sa
Review №6

They always take care of me in a timely way. Always so polite.

Ja
Review №7

Very good service center, they treat you right!

Ch
Review №8

Best GM dealer in SO CAL

Jo
Review №9

I dont know how many times ive written a review for this dealer. They schedule appointments down to the minute, but 2 weeks in advance. I dint understand how a professional lube tech needs a car for 4 hours to complete an oil change and rotate the tires. This is stuff I can do in my dreiveway with basic hand tools in under an hour.......

Ro
Review №10

Dealing with their service department was one of the worst experiences Ive ever had with over 40 years dealing with our trucks. I would never even buy a spark plug from these guys, there warranties are useless and only good for maybe toilet paper.

Gu
Review №11

The worst experience. Had to call customer service to get them to return my insurance companys phone call for status of car in for repairs to extend my rental. Was promised car would be ready prior to the expiration of rental or they would fix it with my insurance company, but failed to do so and I had to come out of pocket for not one but three days of rental. No QA was done on car and I had to point out discrepancies of repairs which they fixed but that took another day. Had to bring the car back because road test was not done correctly, evident by the loud noise coming from the rear axle which sounded like bad wheel bearings. I was told all the parts were replaced, but not so because they had to send the car to Honda to troubleshoot and replace wheel bearings. I recommend you take your car elsewhere for repairs.

Hu
Review №12

Was happy with my visit here. They are very professional.

Ra
Review №13

Made a appointment to fix a small oil leak in my 2018 xt5 t i told them i would be waiting they said fine . When i got there they said it would be about 8 hour wait what a joke.Then he said it would be 70.dollars just to look at it.Not the service i expected from a Cadillac dealer.

ge
Review №14

Great service and sales ty paradise staff

Br
Review №15

There a little spendy but Good

La
Review №16

Its all about Cathy my service advisor, to be honest not sure I would be as comfortable without her there.

Mi
Review №17

Bad customer service. I made an appointment & they gave me the wrong day. I show up & they say its a week later! The blond girl with the nose stud was rude & didnt make any effort to fit me in that day, despite the fact that I had made an appointment & it was their error. I had rearranged my whole schedule to bring my car in that day. It was a big inconvenience & they did nothing to make it right. Instead the girl makes an excuse saying that appointments are always weeks in advance; thats a blatant lie because previously Ive always made an appointment a few days in advance. Dont go here because you cant even count on them to get your appointment right.

C
Review №18

Do not take your car here! The worst service ever. These guys are liars! They called me to say my truck was ready 4 times and each time there were still problems that they said they already repaired!

Ro
Review №19

Usual dealership service, just takes a bit to get the service done .

Ke
Review №20

2 hours for a oil change with appointment

Ku
Review №21

The best dealer in the area

ch
Review №22

The worst service I have ever had. My truck has been here for repairs for 3 out of the last 12 months. Please don’t use the service department!

Mi
Review №23

I love it

Information
23 Comments
3.7 Rating
  • Address:27360 Ynez Rd, Temecula, CA 92591, United States
  • Site:http://www.paradiseautos.com/
  • Phone:+1 951-240-3100
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:7AM–5PM
  • Sunday:8AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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