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Elite Kar Care
14250 Telegraph Rd, Taylor, MI 48180, United States
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Elite Kar Care
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Pr
Review №1

My car was covered under warranty and those repairs were done well because the inspector had to review. During the repairs that were covered under warranty they damaged another part of my car . I noticed the loud noises my car made and brought it back ,they lied and said it was like that and it would cost me 800 to repair it. I took my car to another shop and got it repaired for 120. This repair shop confirmed that Elite did in fact break the part and not only that ...they tried to patch it. They knew they damaged my car yet instead of being honest they tried to take advantage of me and charge me $800 to repair damage they had done. They saw an opportunity to scam for extra money and they tried to take it. They also claim they repaired a part not covered under warranty which they didnt tell me about over the phone but when I picked up my car they charged me. Ultimately I was scammed out of almost $200. Thankfully, I didnt let them scam me out of the 800 they tried to get. Never going here again and I dont recommend it especially, if you are a woman struggling through this pandemic. They took advantage of me and thats disgusting.

Ru
Review №2

I just moved back downriver and needed a mechanic that I can trust that does high quality work on my vehicle. This place has great reviews online and I needed something close to my job for same day repairs.The customer service is excellent and the repairs were completed within a few hours. Very fair pricing for high quality work. I will definitely be coming back here for any more work my car needs in the future and will be recommending this shop to all my friends!

Su
Review №3

I was recommended by my son to use Elite Kar Care. He did business with them a few years ago and was very satisfied with their service. So, upon his recommendation I went there. I dealt with Mario who was very courteous and very knowledgeable. I felt at ease after talking with him. They inspected the vehicle in full , did the repairs and my vehicle was done as promised. Runs like I drove it off the lot 3 years ago. They are now my go to car shop. Thank you so much !!! Very satisfied customer ⭐️⭐️⭐️⭐️⭐️

Di
Review №4

Took my truck here to have some repairs. Hunter was very helpful and professional. We had a little bit of problems going back and forth with the warranty company but Hunter made sure he contacted them and me on a regular basis until it was resolved. Thankfully we got most of it covered. Got my truck running and driving smoothly now! Definitely recommend this place! Extra thanks to all the hard work Hunter did to get everything going. I appreciate it!

Ja
Review №5

Fixed my trucks differential leak, rear axle, drum brakes and brake lines took less than 2 hours after they received the parts. Thoroughly checked all of my fluids and topped them off as well. Also had my transmission replaced and my back window they will be fixing shorty. Highly recommend this shop, good prices with efficiency and quality!

He
Review №6

Well Mario and Mike and the boys came through again!!! They had my car done in less than 1 day. Their service is impeccable. I would highly recommend their services.

Ch
Review №7

A great mom and pop shop.. and they get right to work, and I would recommend them to anybody just had work done on my sons car, Thursday took it in it was ready by Friday at 8:30 in the morning. 😊😊

He
Review №8

This place is Awesome! Everyone was very welcoming and the work done was perfect! They helped me tremendously by getting my vehicle done as quick as possible so I wouldn’t be late for an important appointment!

ca
Review №9

Elite kar care is the absolute best auto shop you can find. Mario and his team is absolutely amazing and professional. They always constantly take care of me & my family and specialize in getting things right.

Ni
Review №10

Mike and Steve followed though on a repair that was done at their sister company on Ecorse rd. They not only fixed the issue , they gave us a list of future safety issues they found. Our family mechanics for life.Thanks Guys

Ka
Review №11

I had bought a car recently and I could tell it needed a bit of work. I found this place based on other reviews and took it in and honestly this is the best shop Ive gone to. The guys are super nice, I personally see Mario and Mike, and are the first mechanics Ive come across that dont talk down to you. The prices are reasonable and they wrote out a list on things that are the most important to fix and really go over everything with you. Overall a great shop. Very much recommendGoogle wont let me make a second review so Im just gonna casually add it here. Mike and Mario have been so sweet and wonderful always. No one likes having to go to the mechanics, but it is a lot better when you find people you trust. Plus theyre also just funny and dont hate me for making them work on a beetle so it makes the whole experience better. I always tell everyone I know about them and recommend them over and over to everyone.

Ta
Review №12

They do a Great job!! These guys will fix your car and let you know what else should be fixed in order to keep up maintenance. Prevent the worse from happening.

Mi
Review №13

Great customer service. Fast and professional employees. Only place I go to now.

Te
Review №14

Excellent service. Mario and his team go above and beyond to make sure you get the right job done correctly and at the correct cost. Very personable. Never take my truck anywhere else!

Ka
Review №15

Great customer service. I have had my car. Work done there a few times . great work . Will be going back.

Ch
Review №16

We take all our cars and trucks to elite, hands down the most professional shop around.

Sh
Review №17

Mario and Mike took care of meThey are very kind and pleasant to.So patient cause I kno me I worked their nervesThey even offer if you are leaving your vehicle for serviceMy truck was back running like brand newSo they come highly recommended

To
Review №18

Love these guys, Mike and Mario take care of my Buick every time. Thank you guys.

Ma
Review №19

Best place around, they always get me in and have my car running right. Thank you guys.

De
Review №20

Give Mario Mike 🤟👍 Great job problem fixed Thanks for all you do

Di
Review №21

Butch and his guys are top notch! One of the few local shops I trust hands down.

An
Review №22

They were GREAT and spoke to me in ways that I understood what they were doing to my car. I appreciate all they did. Even afterwards

Je
Review №23

My car is in really good shape now! They even game me a really nice deal! I ended up paying less than expected. Very trustworthy and I will definitely recommend Elite Kar Care to my friends.

Mi
Review №24

Did a good job on the cam phasers on a 5.4 3 valve got her back on the road

Ki
Review №25

Exceptional customer service for sure.These guys will make everything to make a customer happy,gave me a ride home,picked me up afterwards.They stayed over program on a saturday to make sure i have my car for monday ,for work.You restored my faith in humanity.Thank you for doing a great job.Highly recommend this place .

Pe
Review №26

Replaced the motor in my suv and did an awesome job! Butch and Mike are excellent! Friendly and always kept us up to date on what was going on. This is my new place to get anything fixed on my car.

Sa
Review №27

I recently moved and was pretty nervous to look for a new mechanic. This place was amazing. They figured out that my issue was due to an open recall, set up an appointment for me at the closest certified dealership, and even dropped my car off for me. On top of all of this, they waived the typical fee for having the car assessed. I couldnt be happier with the service I received and I will gladly become a repeat customer!

Mo
Review №28

I had my turn signal bulb replaced this morning. Very kind service, affordable pricing and quickly well done job!

Fr
Review №29

Took my car there twice, and they made sure to fix my problems and were super nice about everything!

Re
Review №30

GREAT WORK ALL AROUND 5star for sure

Ta
Review №31

Whole business is just a joke and scam simple...not gonna even explain because you guys know you played me out of 2g but good luck

wa
Review №32

Came here to fix my land rover when the dealership could not figure it out. Butch and Mike were extremely professionally and helpful. The response time exceeded my expectations and I liked how I was aware of all services being done to my vehicle. I definitely will be referring friends and family to elite kar care!

ry
Review №33

These guys are awesome. They worked me in on a Saturday on fourth of July weekend with a slammed shop and still got me taken care of same day! Reasonable rates, reliable service and quality work done right the first time! Great shop

Ti
Review №34

If I could give more stars I would! Very fast and friendly service. They took the time to explain what was going on with me car honestly. They did quality work. I truly recommend this to everyone who needs their car worked on or looked at.

MI
Review №35

Satisfied service

Ja
Review №36

They are always fair with their prices, great work and even remembered my name and my family. They offered to stay late if needed to make sure I got my van back the same day. Great place and great guys.

bu
Review №37

Took vehicle in to see what problem was, was given a price that I currently cant afford due to being off work from covid pandemic. Asked if there was an alternate temporary solution so I can save up money to fix completely later, was told he doesnt do hacks and was hung up on. I called around other repair shops and there is a kit available to use to temporary close a valve. Called him back to inquire about it, was told the same that he doesnt do hack and hung up on again. Very unprofessional, I used to refer to friends, Ill definitely be going elsewhere. Dont ever ask if there are alternatives if you cant afford what he quotes, he wants you to pay the high price instead of helping people.

Da
Review №38

Excellent service and excellent people i will bring my car here anytime i need something fixed i love this place!

Em
Review №39

I will definitely be recommending this shop to ALL my friends and family! Butch and Mike went out of their way to give me such outstanding service that I cant thank them enough! I got my car back in a timely manner. I cant thank you guys enough! Keep up the outstanding work!

Ro
Review №40

I love this shop, Butch always takes care of my cars needs. Butch will take the time to make sure you understand whats needed to get the car repaired and why its important to do so. I have told both my sisters and my mother about this shop as well as all my neighbors.

An
Review №41

I’m a single mother my main issue with choosing a car shop is that with most mechanics try to take advantage of me being a woman and try to over charge, With Butch and his Team I have never felt like I was being mislead, It feels good knowing I’m paying for quality work and that I was given the best price, They’re always professional, You can count on them to get the job done and that it’ll be done correctly. I definitely recommend Elite Kar Care In Taylor Mi!!!!

La
Review №42

I’ve been here a few times, and each time I had the exact same experience. Being a single mom and my family hours away can be a bit hard especially when you are having car problems. Each time I’ve called and tried to explain what was going on Mr. Butch was on it! Actually both gentlemen are! They are amazing! They keep it honest and tell you what NEEDS to be done right then and what can wait. They work with you and honestly make you feel good about spending money lol. As long as I live downriver I will continue to give them my business (hopefully no time soon though 😁) thank you guys so much! You have a forever customer with me!

JD
Review №43

I recently had these guys fix an oil leak on my Mustang.. They tell me the oil is leaking from the valve covers and that the intake gaskets and valve cover gaskets would all have to be replaced. Get the car back and it was good for a month or so, now its leaking from the back of the intake and a pretty good amount as well... Smh. They charged me almost 800 for this job and it was done incorrectly so now I have to repay to have it done correctly this time. I will never bring any of my cars back to these guys. Ijs.

As
Review №44

I cannot Recommend this shop enough.Butch is top notch and very caring and considerate to his patrons. Always very quick to help and gets high quality parts and the repairs are done in a good amount of time. This is the only place that I will ever bring my mom’s SUV in again.

Sa
Review №45

Excellent service! Butch and Mike went above and beyond to help me/us. They took my car in on a Friday afternoon, even though they were extremely busy. They did a complete Safe inspection of my vehicle on Saturday and stayed later to order parts. There was a LOT of work needed but they had it completed Tuesday afternoon (way sooner than I would have expected). They stayed late on Tuesday so we could pick it up after work. They let me know what we needed to do to get it on the road and work on a game plan for future repairs. Our car is now running better than it has in years, we are forever grateful!! We HIGHLY recommend them!!

da
Review №46

Awesome service!! Took my car here and had a awesome experience, trust worthy fair price and over all great company, butch and mike are awesome people. 100% recommend them

Sh
Review №47

Best Shop hands down. Very knowledgeable and efficient keeps you updated every step of the way. See Butch or Mike they will definitely take good care of you.

Ad
Review №48

Great ten they are incredibly nice, they keep you informed on how the repairs are going. They make sure to let you know about a problem before they fix it. Overall great car repair shop!!!

EL
Review №49

Second time at elite, first time with new car. I like the fact they will explain the repair and why its needed. Other shops i have been to just call and say car needs x,y and z but never say why. If you ask questions they seem to get offended. Butch takes the time to explain the repair process and why the parts needed to be replaced when asked.

Ja
Review №50

This shop was professional and adequate they fixed all the issues on my Ford F150. They were extremely military friendly. I would recommend this shop to any one that needs there vehicle fixed. If you have a extended warranty for your vehicle they work to get the job done with little out of pocket costs to you.

Ta
Review №51

Great prices and customer service

Ev
Review №52

A really fantastic group of guys! They never let me down. I trust their work and I have never had problems with them! TWO THUMBS UP!

De
Review №53

They do great work as well as great pricing. After dealing with other shops in Michigan I refuse to go anywhere else. They treat you like family! I recommend all my family and friends.

Ti
Review №54

Just nowWhen I purchased a vehicle from Auto Financial Group, I received the most outstanding 💯 reception and service from Mandy. There were a few items that needed repairs and she made sure they were handled. Her connection with Elite Kar Care, Mike and Butch, made my experience worth the while. Thank you all 💗

MK
Review №55

I have been going here for over 12yrs now! These guys are very personable they won’t give you the run around, up front honest even if its going to sting a little but it’s the truth. The owner holds his guys to the highest standard and you get exceptional quality work they stand behind. I send all my friends and family to them. Give them a chance to earn your business you won’t regret it.

Lo
Review №56

Always reliable and treats you like family.. Does amazing work!! Highly recommend

A
Review №57

I’ve been servicing my cars at Elite Kar Care for over 10 years. Their service is second to none. It’s a great feeling knowing your getting exactly what your paying for. The team is honest, well trained and they are truly looking out for your best interest. Thank you!

Mr
Review №58

Ive been getting my cars fixed by Butch for over 10 years. I trust him and Mike. The service is always great and they know their stuff. They will work with you and you will be very satisfied with their work and almost everything has a warranty. I highly recommend them!!!

Au
Review №59

Our company has had a pleasant experience with Elite Kar Care. They were professional and always called us back AND serviced our vehicles to top standards. After our first experience we started to service our cars there and get them inspected before going on our lot. We found them and we are happy, we even refer our customers there. Thank You Butch and Mike!UPDATE 2/11/2020 This is Mandy with Auto Financial Group just a quick update .. 3 years strong and your work and customer service is still outstanding .. no other competitor can beat your QUALITY & WORK ETHIC .. Once again thank you to Butch and his team ..

De
Review №60

Butch is the best !!! He takes care of your vehicle

To
Review №61

I love this place. Very professional and honest. They worked with me on getting my truck and my van back on the road and stand behind their work. I talk about them to all my friends and family if they are looking for a great car shop.

Ri
Review №62

I have been going to Elite for years and cant say enough good things about Butch and his team. They always take good care of my cars and get me done quick and at a Great price. Would recommend this place to anyone I know, including my mother.

Gi
Review №63

I am the owner of a 1999 Saab convertible, Elite Kar Care gives your care a complete inspection, repairs, replaces parts using top quality materials. The owner and his team were professional and courteous. I will continue to bring my vehicle to Elite kar Care for any service needs. My vehicle now drives like it did brand new.ELITE keep up the good work!!

Be
Review №64

Butch is a saint. He is very kind and honest. He actually took the time to explain things to me and went above and beyond when servicing my car. Customer service is way past acceptable.

AJ
Review №65

They go above and beyond to make their customers happy. Fast service.

Le
Review №66

Very knowledgeable on the repair of vehicles. I took my 2012 Buick LaCrosse to them and he was very helpful did what was needed to get my car safe for the road this is where I will take any of my vehicles agin if needed. Very nicely priced too

Na
Review №67

I love these guys....theyve done work on 2 cars for me, once when my brakes went out on telegraph and they were fixed the next day...I had a flat tire the other day and my man butch took care of it, they patched it up quick. Im happy as hell man...theyre always friendly when you walk in. Highly recommended!

Ma
Review №68

Butch and Mike have been good to me and my family because they have been great people and mechanics. Ive been going to Elite for over ten years. I recommend them to freinds and family because they always do good work and at a great price. They are great people!!

Ja
Review №69

Thank you so much for Butch and Mike for taking care of my car and best service I have ever had towards a customer like myself and actually taking care and wonderful fixing job on my whole car and even asked me if I needed anything else I highly recommend Elite Kar Care

Ma
Review №70

I love the service I got from the Elite Kar Care locacted on Telegraph in Taylor, Mi. They have integrity very good service and they treat you like family, I will tell anyone that need work done on their 🚘 to check them out first👍

Am
Review №71

Went above and beyond to take care of us. Calls and questions were answered quickly and professionally. Work was done at a fair price and I felt they were honest. Im new-ish to Downriver and this is the first time Ive had to use a shop here. I would return to them if the need arose.

Tr
Review №72

I just want to take a second and thank Butch in his guys for taking good care of my sister her car is running like a champ now we appreciate you guys so much you always make us feel like family you and your team are top notch in my book

Fa
Review №73

Your search stops here. I always recommend Elite car care to family and friends. They are by far the most honest and experienced car care in town.

be
Review №74

I am just so taken back by the way Butch and his Guys actually care so much about their customers happiness and safety ... these guys are top notch I recommend them to everyone .. not just because they are 5 star mechanics but because they make you feel like family .Thank you to you guys for taking care of meand my family ..thank you for being you#bestmechanicsintown #5star #onehappymama

Dw
Review №75

Always take my vehicles there. Quick and accurate repairs every time. Best shop around!

Ja
Review №76

Love this place. I will only get repairs here going forward. I have had my f150 serviced only at the dealer, until I met the guys at Elite. I get the same quality work or better then the dealer and the prices are more then fair for the work I have done.

Te
Review №77

Best place to go. They work with you on everything. They drop you off if needed. Not only do I use them for my personal vehicles the vin company I work for uses them for our company vehicles. The workers and managers are friendly and understanding.

An
Review №78

This shop is top notch and always takes good care of my cars. Nice thing is that they do repairs on European cars as well as American. I wouldnt go anywhere else. I have sent several of my friends and they have all been happy with the repairs and the prices. This is the one and only shop I go to, learned my lesson the hard way with with the last shop I was going to. Thanks to the Elite team!!!

Kr
Review №79

This is the best place to take your car if its feeling under the weather! Ive taken my vehicle to Elite Kar Care for the past few years and Ive always gotten a fair price and EXCELLENT service. These guys totally go the extra mile!

Ty
Review №80

Excellent service did a great job with my Chevy equinox

di
Review №81

Expert work, fair prices Thats what you get at Elite kar Care... Ill recommend them to anyone.

tr
Review №82

Take all my vehicles there for safety for 1 reason... Because they GET it DONE rite the 1st TIME at a GREAT PRICE!!!! I HIGHLY recommend Elite Kar Care!!! Thanks Butch and Mike for making it happen!!

Jo
Review №83

Super professional, friendly and overall fantastic customer service. Took my jeep in there for head gasket repair and months later, runs lika a charm. They have the all the latest gadgets there for anything needed to service your car. Butch is the man you need to ask for and hell take care of you. Very reasonably prices too, stay away from stealerships!!!!!

Mo
Review №84

These guys know what theyre doing took my car there after taking it to 4 different shops in the area and no one figured it out but them. Best place in downriver period.................

Cl
Review №85

Excellent and timely service. I would highly recommend

Ma
Review №86

Thank you to Butch and his guys for taking care of my baby .. my suburban has never run better .. you guys were fast and thorough .. thank you again .. Maria

TU
Review №87

Was referred by a car lot that i had bought my truck from. Truck was A1 when i picked it up, so brought my wifes suv in for service and was impressed beyond belief. They did timing chains at a reasonable price brakes and a tune up. I will be making this my place of repair going forward.

Sh
Review №88

I can trust my car with them, they do good work, give recommendations on other work if needed. Very courteous servicemen.

In
Review №89

Ive been going here for years and they do great service. I give them a 4.5 star.

Je
Review №90

Great Great Great l love them,the customer service is AWESOME AWSOME AWESOME.Thats were l get my car needs met i dont trust anyone else to work on my cars Craig Craig and the whole crew is just outstanding a number one.

Si
Review №91

I am happy I found this place I needed some work done to my corvette and was always taking my vehicle to the dealership since I moved here, it was getting too expensive for me. I bought it here at elite and they were professional and greeted me as soon as I walked in. They did the work my car needed and it definitely saved me some money. I am new to Michigan and Im glad I found them.

Bo
Review №92

Just wanted say thanks for all the work you did for me and getting it back to me as fast as you did i will recommend your shop to all my friends and family

Al
Review №93

I do believe it took me so long to find this shop. I wish I knew it at least 10 years before. However, its never too late. Long lasting.

Je
Review №94

The service here is fast and friendly! I will be returning the next time there is something wrong with my car. Thanks Guys for all the help today!

Na
Review №95

Go see butch and mike they are the best and have the greatest prices in town.

Ju
Review №96

Best. Place to go for car service and detailing

Jo
Review №97

When owning multiple vehicles you most definitely need a great repair shop. Elite Kar Care is definitely the place to be when in need. I found Butch and Mike after purchasing 2009 Mercedes Benz ML350 & a 2006 Range Rover HSE. They both had problems right away. Butch team of experts got right to the bottom it. My family of vehicles both foreign and domestic have been under the care of Butch and the team. Not the cheapest shop in the metro Detroit area but I travel over 60 miles even on Tow trucks to get my vehicles there for repairs. Thanks Elite Kar Care for your services. Butch and Mike are truly Experts on customer services.

Bo
Review №98

I have to say these men are very professional and very detailed and they explain everything that needs to be known before work is done I highly recommend these guys.

Tr
Review №99

Just wanted to say thank you to Elite for hooking it up you guys have no idea how much I appreciate your service .. Butch you and your team are awesome thank you so much

St
Review №100

Mechanics that know what they are doing

Information
9 Photos
100 Comments
4.7 Rating
  • Address:14250 Telegraph Rd, Taylor, MI 48180, United States
  • Site:http://www.elitekarcare.com/
  • Phone:+1 734-946-5722
Categories
  • Auto repair shop
  • Brake shop
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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