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Sleep Number
2507 NW Federal Hwy, Stuart, FL 34994, United States
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Sleep Number
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Wi
Review №1

I wasn’t even sure I wanted a sleep number until speaking with Brandon. He was very knowledgeable and professional. He made the whole process a breeze. I’m very excited for my bed to arrive!

Ro
Review №2

Pleasant staff, no pressure atmosphere!

je
Review №3

Great with sales. Disapointed with the delivery. Have to wait 30 Days.

De
Review №4

April was very knowledgeable about all of the beds and products. She was extremely patient with us.

ja
Review №5

I will never recommend getting a sleep number bed because of what Im going through with the problems of the delivery. I was supposed to get my bed delivered and I called and they could not give me a legitimate reason why they did not deliver it

To
Review №6

I rarely leave reviews but I have felt SO compelled to do so for our experience we had this past weekend at Sleep Number! First, Brandon was very welcoming and thorough with introducing us to the Sleep Number world! My husband and I had our 2 young kids with us and while we thought we were prepared bringing the stroller, iPad and lots of snacks to occupy them, that plan fell awry quickly!! The 2 other female staff members did not hesitate to jump in and offer to play legos in their kiddie area in our sight in order to allow us to continue our trial experience. We finished and as my husband was filling out paperwork for purchase, I went and joined my kids and the young lady playing with them and she continued to sit with us building towers and talking to me about her family etc. for another 20 mins. She was so kind! When we were finished we offered to help clean up and they had a very thorough process for sanitizing the kids table/chairs and legos and I even had my 5 year old partake! Overall, I just wanted to commend the entire staff that took a team-effort approach in making our experience very pleasant, inviting and smooth. Felt like family! Kudos to you all- keep up the great work!

Ja
Review №7

They lied to us about our $10k air mattress and weve been experiencing issues with this company every single day since we received it. I would not recommend these mattresses to anyone. I wouldnt even use it if it was free. But because i paid 10k Im now stuck with it. Crooks and liars.

Ja
Review №8

Martha was very informative, straight to the point and made me feel very comfortable purchasing my mattress. I cant wait for the arrival

Sh
Review №9

The Jensen Beach store is a great place. The associate that help us was Marty. She was very knowledgeable about everything in the store. She made our experience so nice. Marty made sure that we had her undivided attention and never tried to push anything on is. I would definitely recommend this store if you are interested in a sleep number bed

Jo
Review №10

SleepNumber is a very bad company to deal with and have an even worse product. 1) Their beds are essentially air mattresses with some foam over them. 2) Their customer service really does not care about the customer at all. 3) All they do is hide behind policies that are hidden during the sale process and would make you not purchase their product if they were properly disclosed.

Sa
Review №11

We were in today and our sales associate was Marty. She was amazing. She was very knowledgeable and took the time to explain and answer all of our questions. Even when the store got busy, she did not make us feel rushed. Definitely ask for Marty when you visit!

Ho
Review №12

A very good place.....The only thing I dislike is ...if something breaks or doesnt work ...you have to figure it out 4 yourself..they should offer a 5 or 10 year warranty !

Ge
Review №13

Very nice store with top notch employees. I really like these beds. Unfortunately Im not in a financial position to actually own one.

Ma
Review №14

Brandon was very knowledgeable & helpful in helping us pick our new sleep number bed. He even helped us pick out new pillows and knew what would work best for each of us.

Me
Review №15

Brandon is a super sweet guy! He did great with the demos! Because of him, were seriously considering getting a Sleep Number Bed now!

Lu
Review №16

Sales Associate Marty was great. Thank you for your assistance.

Mi
Review №17

My experience at sleep number was superb. My sales person April was great! She explained all the benefits of the bed and how it works. She even followed up after the purchase to see how I was sleeping and informed me that there was a sale on sheets. I never sleep so well as i have had back pain until now

Ca
Review №18

Brandon was great to work with!!! Very informative and very patient! Thank you!

Ph
Review №19

The salesperson was very helpful and knowledgeable.

Ji
Review №20

Wow just wow, $8300.00 on a bed and the customer service is better at McDonald’s. The manager David Hall made me very uncomfortable he said very unprofessional things including asking if I was slow or impaired. This of course, after I wanted to return the bed I still didn’t receive. Funny.... I’m a 60 year old woman shopping alone. Never thought I would be taken advantage of from a bed sales guy. I also find it funny he put a 5 star review up of him self for his company, classy.

Pa
Review №21

So far I am very please with the professional manner in which we were treated very appreciative of all the information provided during our visit . Thank you

Ap
Review №22

Love that we found a bed that finley works for both of us.we can now sleep in the same bed and both be comfortable.im a 30 and he is a 65.what a great concept.

Co
Review №23

Make sure to ask for Bill when you go to check out these life changing beds! He was very knowledgeable about the Sleep number beds and we are really looking forward to a better nights sleep!

Ba
Review №24

This store and this company are junk. I now know more then I cared to about bedding and I purchased an amazing bed at MattressFirm. The service was incredible, priced better and way more professional. See George if you live in Stuart, JB, HS etc. This sleep-number company will have you doing back flips with anger. Just trust me do your research. Go elsewhere, they are full of it! The Store Manager is starting a bit of a trend with customers from what I can tell. Same experience for me people! We got had!

br
Review №25

I called this store and spoke to Dave the manger. I had just purchased the split king via chat online from his stores web site. I was told by Dan the online chat person that when delivered they would remove my old bed. When the bed arrived one week later I was then told by the delivery guy no they cannot take the bed only part of it. You see I have an adjustable bed from another company and they would only take the air mattress not the frame. So I called the store in Stuart where I got Dave on the phone and he was rude and condescending telling me you didnt buy the bed in the store you bought it online. He reiterated the companies policy of not taking another companies adjustable bed from the home. When I explained thats not what I was told online and in writing. He stated it didnt matter. This after spending more then $7000 with this company, what a disgrace.I just got off the phone with their customer support to lodge a complaint. I was told by Merle a case manger after explaining in detail what happened that they would not even waive the delivery charge. This is bad company that is committing fraud by lying to customers. Do yourself a favor and stay clear from these liars!!

Ni
Review №26

Glorified air mattresses. Don’t waste your money. There return policy is terrible and misleading and you get stuck with a 3 grand air mattress. Only buy if you love when your back hurts.

Ja
Review №27

Outstanding experience! Was dreading mattress shopping but this was a pleasure!

Sh
Review №28

Very helpful saleslady. Nice, clean store...

Th
Review №29

Customer service is great ask for April.

kr
Review №30

Very helpful and pleasant sales people. Nice clean informative showroom.

Ma
Review №31

A family member of mine has had a horrible experience with their recently purchased Sleep Number, and the customer service has been far from adequate for the price these things cost. Will be sure to inform any of my family or friends who are looking for an upgrade in the future to look elsewhere.

Ed
Review №32

Was never there, visited other stores.

Li
Review №33

April was very knowledgeable and helpful in the Stuart Florida store. Without employees like her, Sleep Number probably wouldnt sell as many beds and accessories as they do. Thanks April for all your help!!

Ma
Review №34

Really expensive. Matt was great!

Je
Review №35

My son bought a bed there and likes it

Ma
Review №36

Love my air bed

Jo
Review №37

Very nice beds

Information
10 Photos
37 Comments
4.1 Rating
  • Address:2507 NW Federal Hwy, Stuart, FL 34994, United States
  • Site:https://stores.sleepnumber.com/fl/stuart/2507-nw-federal-hwy.html
  • Phone:+1 772-206-4866
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
  • Home goods store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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