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Eyemart Express
1308 E E Battlefield Rd, Springfield, MO 65804, United States
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Eyemart Express
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Dr
Review №1

Great prices and outstanding customer service. Plus, you get your glasses the same day. I have a very complex prescription, but got two pair of glasses in 57 minutes! I have always received great service and quality products. Thank you and keep up the great work.

Sh
Review №2

Tiffany was FABULOUS!! She provided awesome customer service through to the very end. Couldnt have had a better visit. THUMBS UP to ALL services provided that day. THANKS EYEMART EXPRESS! 🤓

Li
Review №3

Awesome customer service. Great atmosphere. Polite, friendly happy staff. Manager was great, positive fun loving personality. Everything was handled above and beyond for our needs.

Am
Review №4

I went to another optical store prior to coming to Eyemart, I had a terrible experience, no one greeted me or even said anything to me for 20 minutes. I got an exam- with a telemed Dr. (Not my favorite) and left. I decided to give Eyemart a try and they exceeded my expectations! Ashtyn was helpful, was very knowledgeable and came up with my price so easily! The bonus was, my glasses were done in less than 30 minutes! 10/10 recommend!

Ge
Review №5

Arrived a few minutes early for my eye exam, and only had to wait about 5 minutes before I got to see the doctor. Receptionist was friendly and kind; doctor was thorough, and took time to explain results and answer questions. After my eye exam, I did have to wait quite a while to purchase my glasses, but the help I got was well worth the wait. There were only two young ladies working, and they were so busy, but they were full of smiles, skill, empathy and good advice, even though I know they were exhausted. After purchasing my glasses, I was told it would take about two hours for them to be ready, but - in reality - they were done in 66 minites, which means that the young man working on lenses in the back is also very efficient. The glasses fit well, and are working perfectly for me; its so nice to be able to see well again. Thank you to everyone at Eyemart Express. You are a very good team!!!

Ha
Review №6

Great people and excellent customer service. In and out with no problem’s. Would recommend to all.

Jo
Review №7

Our family loves this place ! great selection of frames , friendly ,helpful staff and great atmosphere…great prices and the express of getting glasses is so great mostly within an hour . I recommend this place to everyone .

Pa
Review №8

I walked in with no appointment and didnt have to wait very long. The person that waited on me was polite, professional and very helpful. My glasses were done in no time and the price was very affordable. Ill definitely go back when its time for new glasses.

Mo
Review №9

This is my first time to do business with this company and Im very happy with them. All the staff is so nice, courteous and upbeat. They are very quick with their work and very precise. I purchased two pairs of glasses and they were done in less than thirty minutes. You can be in and out very quickly at this location. I highly recommend them. A special shout out to Shawna for being so cool and making my time here a pleasure!

Li
Review №10

Awesome professional customer support from the phone call to make my appointment.. The Doctor was great getting the rx right for my eyes.. To picking up my glasses the same day.. Prices were good for a tight budget.. Thank You Eyemart!!

An
Review №11

Very friendly service. Short wait time to be assisted and for order to be completed. I felt like they went to extra lengths to be sure I was satisfied. Will definitely return.

Br
Review №12

Love eyemart, they’re always great with my daughter. Have excellent deals and promotions especially back to school. They always get her glasses done same day. And the staff is always super helpful and finds us the best deal! Been going for years never go anywhere else!

Ma
Review №13

I would give 10 stars if that were an option. The help I received from the staff was exceptional and especially from Tiffany. Tiffany went above and beyond what I would have ever imagined. Her help in choosing frames was great and then her patience, kindness and genuine concern was extraordinary.

Te
Review №14

Very professional staff. I got in very quickly was able to pick out my frames, get fitted for them and pay in less than 30 minutes. Went to lunch and both pair were ready in less than 40 minutes for pick up. Great prices too!

Cy
Review №15

Just moved to the area and had a scratch on my glasses. So easy, called my old doctors office, they faced the prescription, I went in that day, picked out frames and had the measurements done. Glasses are specialty so had to be ordered, it’s usually a 2 week wait for them, had them in 7 days. So happy and my glasses are perfect, no issues with my progressives, see great and cute more cost frames.

Ri
Review №16

Absolutely loved this place. They were great, friendly and fast. I was able to get my glasses in an hour after seeing the doctor. I am grateful for that. While I wait to pick up my other pair of glasses (they had one of my prescriptions in stock) Ive scheduled my daughter to get her new exam and new glasses with them. We are very excited.

St
Review №17

Tiffany was great! The entire experience was fast and effortless. I should of done this a long time ago. I’ll be back for the next pair.

Ca
Review №18

Super friendly, helpful and fast! The price was awesome. I’m a repeat customer!

Ca
Review №19

Everyone was very cordial and professional. Tiffany wasnt even working with me but she saw me struggling to pick out frames and jumped to help. With her solid and practical judgement, my anxiety was relieved and, what was sure to end up, a 2 hour visit was cut pleasantly in half. Thank you Ashlyn and Tiffany for helping me decide my first impression to the world for next year or more!!

To
Review №20

The people that did the eye exam was very helpful anda explaned everything to me. And the lady that did my glasses was also very helpful she helped me find the best buy for my money and made sure they fit good and looked good!!!!!!🤓

Ri
Review №21

Very friendly folks! Excellent service!Great Prices. What more could you ask!

Ca
Review №22

We were seen quickly and Tiffany was a huge help! Ended up buying 3 pairs of glasses (2 prescription readers and a pair for driving) at a great price.

Am
Review №23

Have been going there for years and have always appreciated the great service, professionalism, and the kind and helpful staff. :)

Ma
Review №24

Friendly service and helpful in choosing the perfect feeling and looking frames also done in a very timely manner. Been a customer for years

Je
Review №25

I made an appointment here by accident. I meant to go back to eyeglass world down the street. Best mistake I ever made. The employees take service to an extreme. My glasses were ready in under an hour for a better price than I had expected. I would recommend this place to everyone. Ill never get glasses anyplace else.

Na
Review №26

Everyone @Eyemart Express is very nice and knowledgeable of what they are doing. If there is any question about your glasses they are very accommodating to fix what ever it is. Thank you Eyemart Express for being so quick to get our glasses to us, we are very satisfied with our new glasses. My husband and I got 2 pairs of glasses each.

Ja
Review №27

Letasha was amazing to work with and so was the eye dr!!!!! Ill always shop here!!!

Ki
Review №28

This was my first experience with Eyemart Express and I’m so very impressed. The check-in was quick, efficient and effective. The testing was done with knowledge, then doctor was fantastic - he did my testing, had me try a pair of contact lenses and then checked the fit. The glasses try on and ordering was quick and enjoyable. The glasses were very well-priced and done within 1 hour! FANTASTIC!!

Em
Review №29

Very friendly and fast. Lots of selections.

Em
Review №30

Ive been going to Eye Mart Express for years now and its always been great! But this year was exceptional! Ever person that works there has a great attitude, and great customer service! I worked with Tiffany this time around and she was great! The woman she helped before me was almost in tears after getting her glasses because she loved them so much. And of course they had my first pair done in 18 minutes and my sunglasses done in an hour! Ill always go to eye mart express!

Mi
Review №31

I can’t believe how good the customer service is at eye mart. Walked in was immediately helped by Amy at the front desk who was very friendly and helpful. Eye exam was quick and staff was great. Went to get my glasses and was helped by Letasha (sorry if I spelled that wrong your handwriting was messy lol) she was also extremely helpful and friendly. Also, somehow in an hour and a half total time I will be picking up prescription sunglasses and safety glasses!!!

Ri
Review №32

Every bit of this business is GREAT❣️

Jo
Review №33

Decided to get glasses today..........figured eyemart express would be a great idea......There booked for the doctor for 2 weeks .........If u have a prescription allready, then head on over.......Not much for being express if people have to wait for 2 weeks to even see a doctor.......Get it together.....

Ro
Review №34

I went in yesterday to get new glasses I got a really excellent deal on two pairs of glasses my first pair is regular glasses plus my new bifocals my second pair that I got is for driving so theyre tinted and they are excellent the attendant who took care of me there was knowledgeable experienced and she helped fit my glasses to my head thats only would fit m LOL I would have everybody go to Eyemart Express to get any new glasses even sunglasses that are prescription they will take care of you I will give them more than five stars if I could

Cl
Review №35

I had a quick, efficient, and wonderful experience! Tiffany was extremely kind and helpful! She was patient while I took my time deciding on frames and she gave excellent suggestions. I would highly recommend her to anyone!

Ci
Review №36

After having eye surgery, I needed glasses to be able to read. I chose this store because of it’s excellent ratings and I’m glad I did.From the moment we walked in, we noticed that they were sanitizing everything. The chairs, counters, even giving every customer a basket to place the glasses you tried on so they could be sanitized.They have an excellent selection of glasses and some good sales if you buy 2 pair!Shawna waited on us and she was wonderful. She explained everything and was extremely nice!I ordered 2 pairs of glasses and they were ready in 47 minutes!They take pride in their work and store and it’s greatly appreciated.

Ka
Review №37

BEST CUSTOMER SERVICE EVER!(Had to end up taking screenshots of my review.)

De
Review №38

This was my first pair of glasses. The staff was So helpful and patient with me trying to figure out what I wanted. I would recommend this place to anyone!!

Je
Review №39

Being a skeptic of prices that appear extremely good..I was a bit hesitant when I went to get new glasses...ok...I surrender..prices great..customer service even better. I went back 3 days later to have another pair of glasses tinted..it took them 10 minutes..and the cost...FREE

Sh
Review №40

Was a great trip said two hours to make glasses and was done in 35 minutes. Ladies were all super polite place was clean, nice clean restroom. Very clean sanitized place they care about thier customers!

je
Review №41

Everything from the eye exam to the selection process of new frames was excellent. My vision insurance was out of network and Bobby did everything to help me navigate filing a claim. I got a text saying my glasses were ready before I even got home. Most importantly, the precautions for COVID19 were stringent without being inconvenient. The process put me at ease. I HIGHLY recommend Eyemart Express!

Ca
Review №42

Very few places are open to get glasses. Mine broke and I had plans to go to 4 stores. Eyemart was the 2nd place. I was able to find the frame I liked and the store manager helped me decide between two different frames. She was great! She took out my old lenses and was able to tell what my preferences were. It helped so much. Who can remember from the last time you ordered glasses what you did with the lenses. They were able to do my sunglasses that day but didnt have the lenses for my regular glasses. I picked up my regular glasses yesterday and very pleased with both pairs of glasses.

Je
Review №43

First time here and every bit of it was a great experience! The Doctor was incredibly nice and gave great information and details! Would definitely recommend and come back!

Za
Review №44

Great variety of affordable glasses, I needed to see that day and after I picked my frames it was only 30 minutes until I was back to clear vision!

Li
Review №45

They were EXTREMELY busy and short handed but so nice and friendly!! Love my new glasses I can finally see again!

Mi
Review №46

Super helpful and friendly

Ch
Review №47

I spent 4 months looking online for glasses and decided I didn’t want to purchase and not like them. So I searched for an optical store that wasn’t over priced. I finally found this one and thought “yea right they’re express, we’ll see about that” I walked in and the lady gave me a base price just by looking at my prescription and old lenses. The entire staff was warm, welcoming and just so friendly. I am the most indecisive person ever and they gave me as much time and space as I needed. Once I narrowed it down to two pairs they all gave me great opinions of which looked best. It was like they were a family and not competing against one another. They also do military discount which is a plus. I originally bought a pair of cat eye and as soon as I walked out I changed my mind and they were so accommodating and understanding and helped me change the pair to what I wanted. Lastly my glasses were done in about 20 minutes. 20!!!!! I wear -4.50 lenses and got the poly with anti reflective...aaaaanddd got a second pair for free!!! I’m just so excited to have found this place, I don’t ever give reviews but they deserve it!

Kr
Review №48

Ive been coming here for 20 years and am never disappointed. Dr. Kickham is patient and thorough, the lens lab folks are amazing, and the speed of service is remarkable!

Ti
Review №49

I needed prescription sunglasses 2 days before flying out and they got it done! I was able to bring my prescription in for them to use. The whole process was very fast and easy.

Ch
Review №50

They were really busy but they sure were attentive on my needs and wants. And when I had a problem with my glasses the took care of it and didnt ask for anything. The service was great.

Je
Review №51

With Covid-19 mandatory mask rules we still got in really fast. They ask that all glasses you touch you put in a basket for them to sanitize. They clean each area once a customer leaves. Once I picked out my glasses they were very helpful in getting me the best price they could. They estimated an hour for two pairs, but it only took 20 mins. They even helped get the glasses to fit the way I like.

Ci
Review №52

Dr Kickham performed a thorough exam and discussed the need for cataract surgery in the near future. He answered all my questions and explained things really well.The staff was super friendly, the young woman who assisted me personally, Lexi, was so sweet, attentive, knowledgeable and really patient with me choosing my glasses and then when I returned, they all were again right on point with their great customer care and service. I will definitely go back to Eyemart for future eye exams and lenses!

Mi
Review №53

Shauna the manager and Bobby were amazing. Such friendly staff and great quality products and super fast service!

GI
Review №54

My first visit to Eyemart Express was great. The service, promptness and quality of the exam and glasses were excellent! This is my new eyewear store!

Br
Review №55

This is the only place Ill buy my glasses. The service is great. The GM took care if us yesterday and it was a wonderful experience

Ji
Review №56

Staff was friendly, helpful, and patiently presented various options as they worked through my indecisiveness.Though out of network for my insurance, offered discounts to keep the price competitive.My experience was pleasant overall and I received my glasses in about 2 hours.I highly recommend Eyemart Express.

Da
Review №57

Great staff! Very knowledgeable!Vert good selection of frames!Wonderful customer service!I would highly recommend!!

Te
Review №58

Great place to get glasses, very courteous and friendly . Ive purchased my glasses at eyemart express for several years. The only negative is that I brought my husband in yesterday to purchase his glasses but because he is asthmatic we couldnt go into the store. The issue is that even with our masks on, when we opened the door to go in, the acetone odor from the nail salon next door was so strong it caused him to have an asthma attack. I know its not Eyemarts fault and I will still recommend them because they cant do anything about the acetone smell but it is a problem for asthmatics.

Sc
Review №59

The whole experience was very good they had the glasses I wanted at the best price. And staff was very helpful and very nice and friendly.My Glasses were done in less then a hour and fit perfectly,Thanks again

Ap
Review №60

Wonderful customer service and it was super fast! I love my new glasses.

Ju
Review №61

Very friendly staff eye Dr was very informative and polite. Will definitely be back!

An
Review №62

This was my first getting progressive glasses. I shopped around and was about ready to order online. They were friendly, fast, and the cheapest by far! Under $50 for two pairs. I will go back.

Pa
Review №63

The staff doc and overall experience was phenomenal the way they approached the covid pandemic keeping all staff and customers safe and an enjoyable experience was tremendous and the techs who made the glasses need a raise they were crazy fast and did an amazing job I will definitely recommend to all my family and friends 👍👍👍

Kr
Review №64

Great service last Friday. Friendly staff. They want your business. Over the weekend, I realized the sunglasses I chose were not going to work. I called Saturday afternoon and they said to come in Monday. Stopped in yesterday. They graciously helped me pick out a new pair without making me feel like I should suck it up. Thank you!!!!

Lo
Review №65

Its been many years since my last eye exam because I have had great vision until the last few months. They diagnosed them accurately and had my glasses done within an hour. Great selection and state of the art equipment. Its great to see things in the distance again!

Je
Review №66

Staff is friendly and helpful, I personally have never had a problem with the glasses I buy from them.

Le
Review №67

I rushed into the store on my lunch break 1/9/2020. My puppy had chewed on my glasses and without them, I cant see to even drive. Luckily I had a pair of contacts on had. They got me in and out quickly. And the best part is getting glasses the same day. I didnt think it was possible having progressive lenses. The staff was all so friendly and helpful to every customer in the store. You have won a customer and I will be referring to others.

Da
Review №68

Everybody was wonderful and kind, and really went out of their way to make our experience positive.

As
Review №69

Shawna is an angel!! Made a trip to Silver Dollar City and lost my glasses on the very first ride of the day. On the way home we made it to this store and she was AMAZING and got me a new pair of (even cuter) glasses right away! It was a blessing in disguise as I was able to get a set of glasses for work as well which I so desperately needed. I definitely will be visiting again for my next pair!

He
Review №70

Absolutely my favorite place to get glasses.....and I have many pairs! Always great service and great prices. Shawna is my “go to” girl. Wouldn’t think of trying any other place!!

Ma
Review №71

My experience was pretty good. The place was packed with people. I thought they did a pretty good job of getting to us quickly. However, it would be wise to have a numbering system (which they said they used to have but corporate had taken it away), as people are milling about, looking at frames, etc., and with that many people it is easy to forget who came in first and who deserves service first. The service was great, the cost was good, and my glasses (both pair) fit nicely and are working nicely. The clerk gave me many options and seemed very knowledgeable about the product. I will return when I need a new prescription.

Ch
Review №72

Amazing! I have a high prescription and they did an excellent job!

Ad
Review №73

Just made a phone call today (2/9/2020) and Graham answered the phone. He sounded like he was in a hurry. I asked him how he was doing today and he said “good. How may I help you?” From my perspective, he sounded like he was in a rush, which I didn’t appreciate. I asked him another question and he didn’t understand what I was asking. That was on me because I didn’t understand it myself...lol! Then I told him thank you. He said “you’re welcome” or “uh-huh” and hung up on me. I don’t know if he was in a hurry to answer other calls, but he was in a rush to get off the phone. Due to his manner of answering my call, I will not become their customer.

El
Review №74

Very professional and the best eye exam I’ve seen.

Ki
Review №75

Just wanted to say my experience with eye mart was so amazing .. we live about an hour away and was in springfield that day ..i had to get glasses and on the spot they got me in ..we were greeted warmly ... I. Just had a severe car wreck broke my neck .im in a neck brace for a few weeks and yet the staff treated me and made me feel comfortable .....i had my glasses in less then 30 min. Thank you eye mart and for having a very professional staff and very caring ...i wont go anywhere else again !

Am
Review №76

The store was very helpful to check with both vision insurance i have and make sure I was getting the most out my insurance plans. All of my family wear glasses and we all will getting them from here!

Je
Review №77

I was helped by a woman named Latoshia who was super nice and wonderful. I had two pairs of glasses made and it only took 12 minutes. I highly recommend them if you need glasses fast.

Bi
Review №78

Reasonable time for waiting, fast and accurate test for lens. It took 2 days to get glasses ready to fit because of extras applied to lenses. Overall the best experience since I started wearing glasses in 1990. Thank you Eyemart Express and Anne for extra help.

gu
Review №79

The exam was very quick and accurate. Finding frames was an easy experience with the help of an assistant. My pair of glasses were completed incredibly quickly and they made sure that the fit was perfect. I couldnt be happier!

Vy
Review №80

Loved my experience here will definitely recommend everyone was polite and friendly.

Ka
Review №81

Had my frames in stock. Changed my lenses to the new frames in about 5 minutes. Great customer service

Da
Review №82

I absolutely loved getting my glasses at Eye Mart! The ladies there exceeded my expectations and Shawna was a dream to work with! She went out of her way to find glasses that matched my style and made me feel like a rock star!! I’ll never go anywhere else for glasses, I left there on cloud nine!

Ni
Review №83

Seen quickly. Great information given while having my eye exam. Chose my glasses. Got a call a couple of hours later saying they were ready. Went to pick them up and got great help with getting the fit of them so the glasses were comfortable to wear.

De
Review №84

Excellent experience all around; fast, friendly and very affordable. I will recommend Eyemart Express to anyone!

da
Review №85

I do not have insurance. Eyemart hooked me up with two pair of glasses, one Titanium and one AWESOME perscription pair of sunglasses for a great price. Busy store but they work hard to help everyone. Very Satisfied Customer. Thanks!

Am
Review №86

I had an excellent experience at Eyemart picking out glasses with my dad. The crew is exceptional! Tosh and Shawna helped us primarily. They are fun and professional. They gave us honest feedback and I left with 4 pairs of AMAZING glasses.

Br
Review №87

Very nice experience. Glasses ready in half the estimated time. Fit perfect. Very professional staff.Thank you

PF
Review №88

TOSH & HAYDEN are the BEST. They do whatever needs to be done to get you your eyewear and keep them in working order. This takes some time, expect a wait, they are doing their best for YOU!!

Ju
Review №89

The staff is helpful and very professional. I was able to pick up my glasses with a short wait. What a great improvement!

Ma
Review №90

Went to pick up glasses for their guaranteed pick up date. they wee not in. When asked how they were going to make this right the store manager said it wasnt their fault because they had to send them to a subcontractor and they were late. A week later they still hadnt called. We asked for a call because we have a land line. We finally called them, they said they sent a text...to the land line. The secondary number they had written down wrong. So here we are, nearing three weeks for their special ordered guaranteed pick up date glasses. And its not their fault. Well take another day off work to drive an hour, to sign in and wait, it took nearly two hours for them to tell us they were not in last time. However, its all okay because its not their fault they cant keep a guarantee . NOT HAPPY AT ALL. Wont do it again. Their doing nothing to make it right. Two days lost wages.

Le
Review №91

I had trouble finding frames I liked at other places. I saw the ad for EE on TV and decided to check it out. I found a few frames that I really liked and decided to buy 2 identical ones. I got one tinted for sunglasses and the other for night and indoor use. The optics were far superior than the set that I last bought at a major retailer. Customer service was great. I even got my glasses the same day with the tint! Very Happy, no sense wasting time at other stores.

Jo
Review №92

Customer service is pretty lacking. The sales people seem to have zero tact, and also rush the customers through decisions to meet sales.

Ch
Review №93

I would recommend them to anyone needing a new pair of glasses. Really excellent care and very much impressed with the glasses at a very affordable price. 😃

Em
Review №94

Absolutely loved my experience here. Anne was wonderful and so helpful. My glasses were ready in 55 minutes, and theyre super cute!

Di
Review №95

I am happy to be able to give Eyemart Express a glowing report. This time we got a wonderful person with knowledge and expertise in the workings of not only the eye glasses but the insurance world and how it works. We also got glasses in just a short time. It was a great experience!

Br
Review №96

The staff is super friendly and helpful. They had the knowledge and know how to answer all of my questions. :) Tasha was amazing with my seven year old and so helpful and nice. She deserves a raise!

Br
Review №97

Matthew is as great to work with. The selection of frames was good. The was reasonable. I got my new glass in an hour.

Rh
Review №98

Absolutely the rudest workers I have ever dealt with!

Ho
Review №99

My eye exam was very thorough and I felt confident in the choices that I made for my new glasses. Personnel was very kind and helpful. My glasses turned out beautifully.

Br
Review №100

Supper fast and quick to just get right in and out with 2 pairs of glasses in about 10 minutes and had them both ready in the hour. We had to emergency get a pair of glasses for my son because he lost his in the lake, we got the 2 for 1 and tinted one pair. One pair took 15 mins and the other took almost the hour. Supper service!!!

Information
19 Photos
100 Comments
4.7 Rating
  • Address:1308 E E Battlefield Rd, Springfield, MO 65804, United States
  • Site:http://www.eyemartexpress.com/get-glasses/Springfield/65804
  • Phone:+1 417-886-8080
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–5PM
  • Wednesday:Closed
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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