user
San Diego Guns
5995 Mission Gorge Rd C, San Diego, CA 92120, United States
Appearance
San Diego Guns
Comments
Jo
Review №1

Never, once, have I heard of anyone selling a gun without a magazine.What is worse is that, due to a patent lawsuit, magazines for the gun I purchased are not available.San Diego Guns unapologetically sold me a paperweight.I paid hundreds of dollars for a gun that will not shoot and ammo that will never go into the gun.When I first went in, the gun had a small magazine with it. Im sure the video will show that when I purchased the gun, all of the correct parts were put into a black hard case along with the ammo I selected.When I picked it up, after waiting weeks, I was half way home before I wondered why I hadnt seen the magazine and blew off the fact that it ended up in the original cardboard box.Now, they are saying that it was never shipped with a magazine. Bamboozled!If a gun does not come with a magazine and no magazine is available, you had no business selling that gun.Unbelievable that no less than a half dozen employees were involved in the transaction and it took me to realize the gun was nothing more than a $600 paperweight, which was already well above MSRP, but I generally prefer to support local businesses.I was told no returns. I hadnt even made it home.No promises. They will try to find a magazine. Everywhere is sold out. None available anywhere.Terrible, costly, and time wasting experience.

Ti
Review №2

Friendly and polite . It appears that the have a decent collection to sell. They are not strong in buying guns from the public….. you can get better prices elsewhere.

Mi
Review №3

I know nothing about guns, just started getting into the idea of buying one. The staff was super helpful, didnt try to push expensive guns on me or anything of the sort.If I ever pull the trigger on a gun purchase, it will most likely be here.

Ch
Review №4

Great place to get what you need staff is always nice

Vi
Review №5

Great little gun store. Jillian was helpful and professional. Owner and other staff seemed cool as well! Well stocked and knowledgeable.

A
Review №6

Great staff, good experience, Jillian and Lucy answered all questions and provided great service.

So
Review №7

Stopped in for the first time today and was amazed at all the negative reviews online - those reviewers have clearly had their heads up their behinds during this pandemic.Of course their products are going to be more expensive than say turners - they aren’t a national chain obviously they can’t compete but they make up for it by being friendly and keeping a large selection of items in stock. I was able to pick up all the random thing I needed for my build the same day, didn’t have to pay shipping, and helped out a small business so really it’s comparably priced if you value your time and experience.I didn’t catch her name but the blonde woman was very helpful and knowledgeable. She had recommendations, was more than happy to let me check out products and even (extremely politely) asked about my build as I had a grip for another rifle to make sure I knew the configuration was legal.Overall it was a very positive experience and I will definitely be back next time I need something. Their Instagram lets you know when they keep new things in stock too.

St
Review №8

First time customer. Most friendly firearms store in San Diego. I was helped by Arthur and Dallas. Highly recommended. Wont go anywhere else again.

Jo
Review №9

I ordered and purchased a G21 through SD Guns. Bottom line is I ended up with a new gun and lots of ammo during a pandemic, and they made it happen. There were some bumps in the road, but nothing out of the ordinary given the current circumstances. The staff is friendly enough, but if I need walking rays of sunshine, Ill go see a florist. This is a gun shop. These people are already operating under attack from anti-2A government, and now theyre inundated with first time gun buyers many of which have had their heads in the sand during important moments for local 2A causes. One thing SD Guns does better than most is balancing their attention between folks that are in the store and the endless stream of calls. Having been on both sides many times, I never felt neglected in either scenario. I have recommended this place to coworkers and will return.

Jo
Review №10

This is place is great. Thier customer service, and knowledge of firearms are great. I was assisted by Jillian and Eric. Two very friendly people willing and wanting to help you find what you need. Also a good selection of guns. Thank you guys for helping!!

Ri
Review №11

I just wanna say I bought 5 Firearms from San Diego and everytime Ive been inside Ive always been greeted Respectfully,Professionally and Courteously like Family Id Like to Say Thank you Very Much to Dallas, Jay, Jillian, Ron, and Eriyk these people are Gun Enthusiasts and Very Knowledgeable and Ive never felt Rushed and always had all my questions answered from this Wonderful Staff, I do wanna say everything I say about San Diego Guns is Genuine and Sincere I do not get anything or paid to say or write this review, this an honest review. Also Dallas thank you very much for my Purchase on my New Stag 15 Rifle today this evening!!! Ive been to other Gun Shops before and most of em dont treat and assist you like San Diego Guns. Dallas you have an Awesome Crew keep up the Good Business 👍Ill definitely always buy my next Firearm with you guys.

JJ
Review №12

Jillian Wylie, Thank you for the smooth transaction. Im writing this review for the quality of service you provided (1st time gun owner), I sincerely appreciate your EXCELLENT customer service!!

Ch
Review №13

I have been to this store 4-5 times in the last 3 months. First time gun buyer here. This is a very well organized operation. Follow their guidelines on the website, book an appointment and you will be taken care of. I have dealt with Eric and Jillian and both have been very helpful and patient. I will continue to support this local business in the community where I Live.

Em
Review №14

I wouldnt go here just because of pricing. 800 dollars for a M&P Shield? Bruh. MSRP straight from Smith and Wesson is $490 so dont let anyone tell you its covid pricing or market value. I bought mine from Turners for 500. Other than that the people that work there are nice and informative. They are super knowledgeable on California restrictions and laws for non resident military buyers. I really appreciated that the lady went out of her way to talk to me because it can be kinda intimidating talking to men about guns and I was way more comfortable talking to another woman that understood my needs and discomforts when it came to concealed carry.

My
Review №15

Great service, very knowledgeable! My wife and I went here to buy our first guns and couldnt be happier

Ch
Review №16

This place needs to get better systems or pay there bill on times cause I dont enjoy waiting longer then I have to because there one the only places that there systems having problems definitely wont be buying another firearm from here

Je
Review №17

Very informative and knowledgeable!! Has a decent little selection but if you follow on Instagram you’ll get fast updates to what they have.

Do
Review №18

The gentlemen here are pretty rude (Not all of them) and unfortunately I found out this place charges much more for Glock 19s than other local stores. Found out a local range charges 2-300 less. The guys at the range store also smiled and laughed which you will never see at this place which sucks because it’s so close to me.

D
Review №19

There are other gun stores that don’t answer their phones with jerkish attitudes just because you want to schedule an appointment. BTW their appointments are ridiculously long. I recommend giving your business to another mom n pop shop.

Gi
Review №20

Been coming here for a few years on and off now and I’m always leaving with something. Good people to be around. Since they’re a smaller shop, patience and respect is key to excellent service by all members there. Support your locals!!

Eb
Review №21

Organized, knowledgeable, helpful. Not an intimidating store and very welcoming to all kinds of people no matter their experience with weapons. I think they handled the pandemic very well contrary to some posts. They are very present on social media. They care for the health and safety of their staff and patrons and never skip a beat in their processes. They are transparent and have great weapons for all comfort levels. I dont think I will ever go to another shop. I am a patron for life and would like to get some merch to promote them. I swear these folks would do great if they had a range because their comfortable environment would make it great for first timers to get some range time.

Ch
Review №22

Just called and spoke with Jason on the phone. He was very knowledgeable and an excellent help. The customer service he provided was outstanding. I am looking forward to continue to working with this establishment.

Ve
Review №23

Jillian is awesome. She was so helpful. She explained everything I needed to know and walked me through applying for a concealed weapon permit. Thanks again, Jillian!

Mi
Review №24

If you have any savings take some and invest it by exercising your 2nd amendment right.I HIGHLY RECOMMEND @sdguns@Dallas and his entire staff are extremely knowledgeable and helpful. Best prices in town, . Make sure and make an appointment before you head down. Tell Dallas Mike the Golf Cart guy sent you ! Be sure to give him a 5 star rating.

Jo
Review №25

These guys are extremely organized, friendly, knowledgeable, and helpful. Prices were superb and they will order anything not on hand.Great selection of off-roster pistols! A+

Ja
Review №26

These reviews must be bought, because you would think that during a pandemic when most sales and everything else is done online.. they would have a functioning website.

Ch
Review №27

These guys really take care of you!

D
Review №28

Website is poor. Search bar doesnt pull up anything. Really poor design.

Sa
Review №29

Do yourself a favor and go talk with Jillian and Dallas. They are extremely knowledgeable and patient when dealing with the various levels of customers they encounter. They are both solid resources for firearms and accessories. Thanks, SD Guns!

Ja
Review №30

Great service, friendly staff. Kept me in the loop at all times, especially with how backed up all the background checks are going right now because of Covid. A lot of gun stores are “intimidating,” especially if you are a newbie. Not here, everyone was super cool, and very knowledgeable. Will definitely be buying more from here.

Gr
Review №31

I really cant say enough about this shop. Knowledge, friendly, courteous and patient beyond expectations. From first time gun owners to seasoned pros, these guys will spend the time to make sure every customer is satisfied. Great inventory. If they dont have it theyll order it. Keep it up guys!

Ja
Review №32

Yea...short Caucasian guy was way to pushy. Super annoying and had a tone that put you down. Definitely a hater against military or something. Good prices though.

Ta
Review №33

After calling atleast 40+ authorized dealers for a niche item, the gentleman at SDG not only went above and beyond to get help me what I needed but they also were very affordable. Special shoutout to Dallas!SDG is a real class act and i hope to do more business as soon as possible, we salute yall from Cental Tex

Sa
Review №34

Great and knowledgeable staff! Highly recommend

So
Review №35

Staff is helpful and friendly especially during this ammo background fiasco. Im sure they get so many questions about it but they take the time and explain the circumstances to me every time I run into another hurdle. Big ups to Dallas for answering my questions.

Mi
Review №36

Excellent store with excellent prices and staff! Eryk is super helpful and is very informative and experienced! Make an appointment with Eryk! Great guy!

Jo
Review №37

While deciding, slowly and carefully, where to buy my new rifle after many years out of the sport I visited pretty much every gun store in San Diego. My conclusion was simple; these guys are the best choice. When youre ready to buy a firearm and seek expert opinion without the pressures of time or salesmanship then this is the place to come.

Jo
Review №38

They overprice their firearms by hundreds more and their ammo. Do not shop here. Go to another gun store that doesn’t take advantage of US citizens

Ra
Review №39

I had a really great experience in this store. I actually purchased my first weapon here and they made the process very enjoyable and easy. I received a really good deal on both my weapon and the ammunition that goes with it. They answered all of my questions very quickly and overall made the process much smoother than I thought it would be. Really glad I came here, I am definitely going to make myself a regular here.

Ju
Review №40

Knowledge and friendliness. I have been buying guns from Dallas for a long time. Him and his great staff have competitive prices and an amazing selection of new and used guns. The vibe in store is amazing and they always greet you with a smile and a hello. Which is more than I can say for many of their competitors. I always feel like family when I go there and they always treat me that way. I stopped buying anywhere but San Diego Guns. They always accommodate me and make me feel good about my purchase. They have amazing after care options and great help with any add ons I need. Always a fine selection of ammo and gear. I really trust them and Duarbil is the most knowledgeable salesman I have ever met. I am a SDG guy for life. Thanks to Dallas and his amazing crew.

Ju
Review №41

Staff is awesome they made the process of buying my first firearm easy. They are very friendly and knowledgeable about firearms. I will definitely be back. They are very patient and will spend as much time with you as needed.

Br
Review №42

Lots of inventory in stock, very clean and great customer service.

Ku
Review №43

Dallas and Ron are the best! Great customer service! I have been in a lot of gun shops and this is the best by far. Great selection of guns and accessories. If you have any questions they give you honest answers its not just about making a sell. I have bought 2 guns from them and i will never go to any other place to purchase bu fire arms.

St
Review №44

Discovered these guys recently. Glad they are so close to the freeway. I went there just looking, but found such a great deal on a Browning Buckmark 22 that I had to buy it. These guys are very professional and also had really good pricing on ammo. Ill be back and am glad I found a great gun dealer!

J
Review №45

I needed a firearm and had one in mind - I went to this shop ready to buy. They were very helpful- they asked me what I wanted and helped me with other options. I eventually found a pistol that perfectly suited my needs. I found the extra parts I wanted as well! The best part: THE PEOPLE…. The employees didn’t throw lingo and slang at me expecting me to know everything like other shops I have shopped. They are friendly, professional and helpful! Props to the crew there!!!

Go
Review №46

First time visit. Tidy, organized looking store, tight parking situation. Feels safe. I can understand booking an appointment for something that requires a dialogue, but being told to schedule an appointment for the following day for a box of ammo that is sitting on the shelf when it appears that there is staff available to assist w a less complex transaction? It would have been easier to receive this info if the gentleman’s delivery wasn’t assumptive. I get it- you prob have to tell first time visitors to your store “by appt only” over and over all day due to covid, but, many of us have worked with people and have been there. Most people will hopefully be understanding if you give them adequate customer service- in this case, some sort of formal greeting vs leading with “do you have an appt?” and, in this case, some very minor details on why I need to Schedule an appointment 24 hours from now to purchase a box of ammo. A scripted apology, albeit cliche, would make this all easier to digest and I would’ve sincerely left five stars- even leaving empty handed. Hello- although its just a $26 box of ammo, I’m still trying to support your business.

Ar
Review №47

Good professional people. Great knowledge

Mi
Review №48

Great place. Good variety, and the staff members are very knowledgeable and nice. Jillian is the bees knees!

Je
Review №49

They are the best gun shop in San Diego. I purchased a Glock 34 OD from them and had an excellent buying experience. They are very friendly, informative and provided great customer service. I will be back, you guys rock.

Dr
Review №50

By far the best gun store I’ve been to in SD. Most educated and friendly people I’ve met since moving to San Diego. Highly advised to spend your money here.

Ga
Review №51

Such a helpful group of gun enthusiasts at this store! They are typically busy, but I did not have to wait more than a couple of minutes for some help. They were great about helping me find the correct ammunition for my firearm and application, and were happy to answer any questions I had.

Er
Review №52

It would have been nice to know that you’ve closed and I totally understand but you haven’t updated your store information on google and other social outlets. Thanks for wasting my time.

Wi
Review №53

I went in just to see what they had. I ended up purchasing a rifle. The salesman was friendly and knowledgeable. I am glad I bought it. He answered all my questions and even fieldstriped for me to show how easy it was to service. Great price as well, checked the internet and the price was very reasonable.

An
Review №54

This shop is not here for the people here to steal your money. Pleas i reccomend any other gun shop but this one very unprofessional and very low Knowledge of guns this are true San Diego Pirates

Hu
Review №55

Dallas was very helpful very humble honest guy and Jay was also very helpful he helped me get me started on my background check and safety test. Ive been to a few gun shops and by Far Dallas & Jay know how to treat there customers and passing good knowledge about the the weapon the customer wants. I will keep giving these Men my business thank you San Diego Guns

Sk
Review №56

Ordered a firearm through them. The order was delayed due a misunderstanding with the supplier. The owner was able to iron it out and was thoroughly apologetic for something I wouldnt even consider entirely their fault. All in all, super friendly and helpful staff. 10/10 would buy again.

De
Review №57

Guys know their stuff and very helpful with the whole process. I purchased 2 guns and will definitely come back when I buy again.

Ch
Review №58

Bought my first 9mm here. Great staff real stand up guys already looking for my next purchase. New favorite gun shop.

Ko
Review №59

Bought a left handed mossberg for a great price and had a great experience while in this shop. Dallas was patient and answered all my questions with professionalism and courtesy. Look forward to giving this place more of my business!

Ra
Review №60

I purchased a Glock 19 in OD from these guys that Ill pick up later this week. I also grabbed a Zev trigger system today. There have been three people that I have had the pleasure of discussing guns with at San Diego Guns, and all are genuine and knowledgeable guys. I have learned quite a bit from Colby, Dallas, Jay; these are all great guys that I have deemed well-worthy of my future business, and I would expect you will too.The other reviews indicate everything about this store is top-notch, and I couldnt agree more and wanted to share my experiences. Support these guys!

Je
Review №61

Great addition th San Diegos gun community! Great inventory, knowledgeable staff, comfortable friendly atmosphere! Check them out!

Ro
Review №62

Dallas found me an AWSOME AR-15 lower receiver from AERO PRECISION at a great price. He made the whole buying experience very laid back, he did not rush me into buying something that was not right for me just to make a sale. I have been in the shooting sport for a number of years and have bought from several gun stores here in San Diego and I can honestly say SD GUNS has been the best I have done business with. And of course I have to mention Ron he is way cool and very knowledgeable. I honestly cant say enough good things about SD GUNS...

Da
Review №63

I enjoy San Diego guns because I was helped by the owner and didnt feel the typical gun nut elitist attitude there compared to most other stores. He is very knowledgeable and spends a lot of time with his customers.

Da
Review №64

Great store. Customer service is excellent, they make the process easy and fast. Dallas is amazing and has great knowledge on all the guns, he answered all my questions and made me comfortable with my choice. I will definitely be purchasing more from san diego guns. If youre in the market for a gun you should definitely give them a chance.

mi
Review №65

San Diego Guns got a me a really good deal on a 1911. They also informed me of the new assult rifle laws and showed me different options to remain CA compliant. I will defenitely buy here again. Thanks

Ad
Review №66

They are only accepting appointments but the website has no appointments..don’t waste your time coming here

Th
Review №67

Super helpful and answered ever queation that I had. Very friendly customer service and I will definitely be going back.

Ch
Review №68

Great place Ive gotten a few guns from here go check it out

al
Review №69

Very friendly and helpful, knowledgeable staff

St
Review №70

Theres usually a wait before someone can help you. But the staff is great and very knowledgeable.

er
Review №71

Great customer service and very knowledgeable. Will definitely be buying more from this store.

Ra
Review №72

Excellent customer service..Thank you so much Jay

Ya
Review №73

Nice professional people willing to help anyone who needs them.

An
Review №74

Coby made the process easy to purchase a gun. Thanks!

Se
Review №75

Knowledgeable service with no obnoxious gun attitude. If they have the gun I want I will only buy it here !

Ri
Review №76

Saturday November 24,2018 // I am a 75 year old US Army Veteran // I read the favorable reviews and visited this place of business today // I was appalled and dismayed at the lack of respect and decorum that was directed towards me // You may want to consider taking a refresher course in customer relations // Yours Truly RMB

Jo
Review №77

Dallas is great. Thanks for your help

Be
Review №78

Appointments only us b.s.

Le
Review №79

The best gun store in sd for sure

Ro
Review №80

Extremely helpful and knowledgeable staff

El
Review №81

Poor service 😔

Sa
Review №82

Exelent service

DE
Review №83

Knowledge, friendly service.

Information
100 Photos
83 Comments
4.3 Rating
  • Address:5995 Mission Gorge Rd C, San Diego, CA 92120, United States
  • Site:http://www.gunssd.com/
  • Phone:+1 619-564-6965
Categories
  • Gun shop
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–5PM
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations