This review is written by an Ex Automobile Dealer of twenty five years and I do not write reviews often, but felt it mandatory in this case:My experience with Ali, my Sales Person was extremely pleasant. The process was done with speed, but tremendous efficiency. All my questions were answered thoroughly and the demonstration drive was very professional.My experience with the Sales Manager who explained the numbers and worked with me during the brief negotiation was professional, respectful and courteous. He has a number of years experience and is very professional and thorough at his position! Very pleasant to deal with.Truman in Finance understands the fundamentals of processing the large amount of paperwork pertaining to the sale and purchase of a vehicle. A true professional!Although I didn’t spend much time with Julian in the Insurance Department, he also presents himself as a professional who understands the process.Congratulations to a great team of professionals! I drove away from the dealership with a warm feeling and a smile on my face, Best of luck to you all!Lester

Thanks to the staff at Kearny Mesa Kia, I purchased my very first brand new car! I’d like to give exceptional recognition to Noah Richardson, who went above and beyond during my experience today. At first, there was no stock available for the model I was originally looking at, but Noah provided me some options and we ended up looking at an alternative. With his comprehensive and detailed explanation of all the specific features of the car, I couldn’t wait to test drive it. Even during the car ride, Noah consistently made an effort to have a good conversation while still answering any questions I had about the vehicle. Upon return to the dealership and subsequently the period of time it took to agree on a deal that best suited my needs, Noah remained patient and attentive to any feedback I had during that process. Today I had a fantastic experience at Kearny Mesa Kia, Noah was even kind enough to arrange for my pick up and drop off to switch out my car and return to a pristine new vehicle. Thank you again, this was truly an above and beyond experience!

My new Kia Niro Hybrid/Plugin is the third vehicle I purchase at Kearny Mesa Kia. The main reason I keep going back is not only because I find that Kias are very economical and reliable cars with a great warranty and loaded with bells and whistles, but for the staff at this location.All three times that I have been at this dealership, I have never felt that I have been pressured nor hounded by the salespeople or the finance department. They know how to take No for an answer the first time. I have always walked out satisfied with my car and the deal. I have also always stayed within my budget.This third time, Ive heard everyone talking about how difficult it has been to buy a car this year due to the leftover effects of the Pandemic. Yet this was not my experience. My salesperson this time was Darius Banks. He was great to deal with while buying my car. He was personable and easygoing and made the entire experience a simple one. I felt that he was on my side, and the results proved it to me. I got a great deal on my car!Since my car has just arrived, it took a little longer to get it ready. Im not complaining at all. Darius took me to the back lot to see the guys preparing the brand new car. That was a coll experience. During the wait time, he was very attentive, and we forgot we were waiting.Darius was also very good at making sure that I got the car I wanted without pressure. I mention pressure again because we are unfortunately used to being pressured at a car dealership.Overall, it was an easy, hassle-free experience, and I totally recommend him if you are in the market to buy a new car.

We have been impressed with every one of our service appointments here. They are extremely prompt. No waiting. They have the car finished in a very timely manner and are very professional. Our service rep this time was Adam. He was very knowledgeable and super friendly. We enjoyed working with him.

I had a great experience and Don Smith really made me feel valued as a customer! It took a few months for the make and model that I wanted to come in and he kept me updated throughout. When I finally went in to sign, he really made me feel welcome and worked with me to get a down payment and monthly payment I was comfortable with without any kind of pressure. I had a Kia Forte and Optima from this dealership before and I am glad I came back. I can’t say enough good things about Don and the entire team there!

The absolute worst experience I have ever had at any dealership. My appointment was at 1:30 for an oil change and tire rotation, with my waiting at the dealership. This normally takes no longer than an hour. After two and a half hours I had to ask for my vehicle. The service consultant did not know the status of the repairs. Also, there was a recall due and I asked what it was for. He said computer update. I asked which specific part of the system that the computer controlled did it apply to. He had no clue and had to ask the consultant next to him. I will never be going back.

Fantastic service! Tach Durdiev was instrumental in getting us the car we wanted, in a timely manner and at a price we were happy with. He was incredibly responsive, answered all of our questions and rolled out the red carpet for us when we went to pick up the car. Everything was done over email/phone and it made the entire experience seamless. Go to Kearny Mesa Kia if you are looking for a car!

Customer service was over and above great! As a 3-time customer (3 different vehicles purchased here), I found my sales associate (Mike Tahbaz) to be great to work with and super helpful

Highly recommend asking for Ashton when entering the dealership. I had to find a new car and spent almost 15 hours in a week at countless dealerships and he was the first empathetic and genuine rep I came across. Made an effort to understand what I was looking for in a car and stayed true to my budget without all the upsell extras. Loved my experience and love my KIA k5!

Kearny Mesa dealer is customer oriented, listens to your concerns, and provides immediate plans and estimate for repairs/service needed.My service advisor was genuine and explained in detail what would be accomplished and provided an approximate time for service. He kept me informed as the service was being performed. I drove away with paying exactly what was quoted and a well serviced vehicle. Thank you!

Horrible customer service. There are several recalls on my key an arrow which I purchased from them new. I spoke with one of their service reps who scheduled an appointment for me at the earliest possible date which was approximately six weeks from the date of my phone call. When I arrived on the scheduled date and time I was told that there was no way they could do the work for me on that date as they did not have the parts and I would have to reschedule and come back at a later date.I received numerous phone calls and text messages from them about the second date and when I attempted to call them to clarify the time of the drop off, nobody in the service department picked up. I left a voicemail the general mailbox, but nobody return my phone call.When I came back on the later date the woman who came up to my car mustve been having a bad day as she was extremely rude.Having said all that, there was one rep who dealt with me who was professional and courteous. Unfortunately, the rest of the experience was horrendous and I will never have my car serviced there again much less purchase a car from this dealership.

Very very pleased with the service. My sales person Don Smith was very helpful and thorough in explaining all items i asked about. He took the time to explain the menus on the screens and all the options. He even took time the next day when i came back by to go over a few other items. Everyone at Kearny Mesa Kia were helpful and pleasant to work with.

I recently purchased a 2014 Chevy from the nice folks at KM Kia Ford and it developed a little problem just days before the 90day warranty expired. Not to worry, the lovely Sarah and the team behind her had my car all fixed up quickly! I recommend this dealership and will certainly do business there again.

Wow what a great experience they were not pushy. They truly trusted what I had to say and in turn I trusted them. They listen to me and my needs rather then waiting till I was done to try to get into my wallet. Stacey, Truman and Richard where amazing.

I have been a happy Kia customer, here, for ten years. The waiting room is stocked with a variety of coffees and water. I always wait while my car is serviced.Maxx is an excellent Service Manager.

I had written a review about this Kia dealership in error and I apologize for that.Ive been getting my car serviced here at Kearny Mesa Kia somewhere around 4 years and its always been a pleasant experience. Except for one time where they ended up making it an extra very pleasant experience. .. I actually inspired A co-worker and my neighbor to purchase Kia Optimas... I look forward to doing business with Kia.

From the Desk Manager Jesus, to Ben and Michelle, this has been one of the best experiences for buying a car ever and I sold cars before entering the Military. They worked hard, was honest with us, and my Wife and three boys enjoyed the experience. The level of professionalism was top notch and in fact I suggest to anyone looking to buy a car to see them and no one else.BlessingsQuincy Rhodes and Family!!!

Great service like always at Kia! I had an amazing experience with Matt yesterday! He was super helpful answering all my questions and communicating changes every step of the appointment. I just have one small feedback for process improvement: communication with the car wash people should be a little better lol so when the customer pays its go time!!! communication probably got lost along the way and I didn’t get one. That’s not a deal breaker for me but I know for other people it is. Thanks guys 😊

I always have a great experience at Kearny Mesa Kia. They get me in quickly and have a large waiting room for when I want to stick around and wait for my car. Everyone is super friendly, helpful and knowledgeable. In the 9 years that I have been servicing my car here, I have never had a complaint. Not one. Max has been my service rep the whole time and he is awesome!

I have been servicing my Kia Soul here for 8 years. Always get top-notch service with personally caring people. My service manager, Maxx, goes out of his way to ensure every small detail is completed with care, and takes the time to discuss the tech analysis with me.

Had one day only to make something work and get a car. Had worked with Steven Slewa before, and by chance he walked out right as I arrived. Had my lengthy questions answered and Steven Slewa helped find a good fit for me with a 2022 Kia Niro Plug in Hybrid.Everything from the sale to closing, paperwork, etc went good. Had my requests met and really appreciate everyone there at Kearny Mesa Kia/Ford being upfront with all the information and their honesty.My only con would be how I really wanted Like REALLY wanted my car to have the premium sound package and ventilated seats instead of just heated. :( is there a way to get that added or a work around please let me know.Would highly recommend the Kia/Ford there off Clairemont Mesa and the 805. Expect a good experience and definitely ask for Steven Slewa.

Working with Christina A was an absolute pleasure! We are so happy with our purchase and the whole process!

I love the personalized service you get at Kearney Mesa Kia!From the moment you drop your vehicle off until you pick it up again, you are working with the same individual and getting texts or emails about the progress. AND I always leave with a clean car! One happy customer!!

Michelle and Lacey were really helpful. It was our first time buying a car, but they were incredibly patient and explained everything. Other dealerships we went to seemed pushy or cold and standoffish, but we felt totally comfortable here. Were very happy with our car and are glad that we purchased it here.

Brough my car in for service, our Service Advisor Maxx Scott was amazing as usual!!!

Tim was able to help me out and get me back on the road quickly.

Mike Croom was my salesperson. He was very professional and also personable. He made it a painless and good experience for me. He answered all my questions and helped me get acquainted with my new vehicle. All the support people were quick and efficient too. This is my second lease with Kearny Mesa Kia and I appreciate getting the same great service every time.

Great staff. John and Michelle (I think is her name) have great personalities and made my experience all the better. I traded my Honda in for a Toyota and am absolutely happy with it

Tim was very nice person , the costumes service was quick and super professional !Yes I will be there again soon!!Thank you 😊

I had the best experience at Kearny Mesa Kia! My salesman Shawn Collins was the best! He made the whole process from the test drive to the purchase of my Sorento at ease for me. He is very nice and funny and also a retired NFL player! The finance team was great to work with as well. The car purchase process can be overwhelming, but everyone at Kearny Mesa Kia made it worthwhile for me and I love the car that I bought from them! Thanks again!

Bought a New Kia Forte here yesterday---Great experience-everyone was very professional ,courteous and polite. Very efficient operation. Would definitely recommend Kearny Mesa Kia and Ford !

This dealership makes it easy to schedule and appointment and check-in. The work is almost always right the first time. However if there is a problem it is IMPOSSIBLE to get through by phone and get it dealt with.After I had a recall fix, I left and found that the blind spot alerts stopped working. Im still waiting three days later to get a response.

Made an appointment with Pam and came in early. We lucked out and they just got in the car we wanted to lease. This is my first lease. Pam was awesome and so knowledgeable. Not pushy or anything. I give her a 10/10.

This was one of the worst visits I have had since I purchased my car here. When I was leasing the car, the dealership was trustworthy and only charged me for necessary maintenance, but now that I own the car it seems things have changed. I came in for one of tires having a small hole in it (this is the 3rd tire I have had replaced that had a hole in it since I got the car, I guess I have bad luck) and they tried to sell me4 tires saying that it was necessary at my current mileage 35000. I let them know I can only afford one tire and I just needed the one with the hole in it replaced. It seems they had tried to process the payment for 4 tires assuming I would agree, as it took them 3 and half hours to backtrack their paperwork and finally get my tire changed. They did very littleTo inform me of the mix up, as I had to walk up myself and ask them what was taking so long to Change a tire. The only reason I am not giving my visit one star is because they gave me a minor discount because of the mix up. This dealership has lost my trust for car repairs and will be taking my business to Goodyear or another repair shop in the future.

Absolutely the best car purchase experience ever!! If I could give them 10 stars I would!! I inquired about a car online and spoke with Ashton, he was terrific and very knowledgeable. He explained the process and then transferred me over to finance with Truman to complete the sale process. This didnt take long and they worked with me on every question or concern I had. They even got us a a lower APR then what we were pre-qualified for. The best part of this entire transaction was that it was all done virtually and in such a seamless manner. I fully expected to drive over 60 miles to pick up the car but instead they asked me when I wanted the car and they delivered it to me same day, on a holiday Friday afternoon nonetheless!! The entire process was exceptional, thank you Ashton and Truman for giving us the perfect customer experience!!

Very nice and competent staff. They completed all the work on myKIA in a timely manner and answered all of my questions. My servicemanager was very helpful. Im in good hands!

Very helpful team! They did their best to help me pick my best options when it came to getting my car and I’m super satisfied with my visit and car! Definitely recommended my friend to come and get a car from them and she left the lot the same day with her car as well! 10/10 would come to them again!

Jesus was kind, efficient and informative throughout the process. My car runs like a dream thanks to the work that they did on my front end! Thanks for doing that in a timely manner while I was mid travels!

Amazing service, attention to detail. Car returned when promised. Service advisor, Maxx Scott went above and beyond to identify the problem with my car. An experience that is not found in this industry anymore.... or anywhere else for that matter!

Where do I start? I have to say this was the hardest used car purchase I have ever made. And that says a lot, as Ive owned more than 20 cars in my life. From the start it just didnt go well. It took 3 days before they would discuss selling of the car. Then they were asking more than KBB fair market price. When I went to negotiate the price, they tried to stand their ground, saying the car needed more work than it did, (which would cost them more to fix). Once we agreed to a price I was told the car would be ready for pick up the next day. Needless to say, it wasnt. It was finally delivered at 6 PM on day 2. They did promise some additional services to make up for the delays. We will see how that goes. I wont hold my breath.

Ive leased then purchased my KIA from this group and have always been treated with respect, prompt response to concerns on safety while advising and being financially conservative to my best interests(8 years!). I feel like they are friends and family, have recommended their location and service to many. I was originally recommended to them by a longtime friend and successful business owner in San Diego who had visited many dealerships before choosing this KIA/ Ford dealership. I hope my comments can help others make a good decision to choose this dealership in the future.

Brought my car in and left it with Tony, who is who you NEED to ask for if you can, and I was so surprised at how helpful, and honest he was. Didnt call me to pressure me into changing the brake fluid or anything like that he just gave me a detailed printout of all their findings after our 2014 Sorrento went in for its 40k checkup and oil change. Excellent service and even let me have an extra day to pick up my car since i couldnt go the day i dropped it off.

I made an appointment for 12:00, arrived 6-7 minutes early. Although a very nice guy came up to the car within a minute to take our name, and then later he had to come check back to say our attendant was coming to check us in, we didnt get an actual service attendant to officially check us in until about 12:20 and that service attendant told us that he was standing in for our real scheduled attendant because our actual correct attendant was on his lunch break! In the mean time there multiple other cars being attended to with the owners getting out, walking away & their cars were being driven in as we just sat there waiting and waiting! Not a well organized Service Department! Dont give us a 12:00 appointment of your not going to meet that appointment due to your staff taking lunch when HE ACTUALLY KNOWS HE HAS OUR APPOINTMENT AT 12:00 AND LEAVES ANYWAY! POORLY RUN SERVICE DEPARTMENT!

I am disappointed in the service I received yesterday while purchasing my new car. I have leased my past two vehicles from Kearny Mesa Ford/Kia. However, I made the decision yesterday to purchase my next car instead of doing another lease. 1. I was told there wasn’t a leasing option for the car 2. I decided to commit to the car I really wanted. I originally came in that morning with my lease for an oil change. I decided why not take a look at the car and get info on the car I really wanted. I didn’t plan on deciding yesterday however I really loved the car and they only had ONE! It was exactly how I wanted it. My issue is the service I received. I honestly felt like just another number. Zero personalization, not really friendly staff and the gentle men who helped me had a very busy schedule. He also quoted me a number for Down payment we agreed on and got approved but once I signed paperwork it was a different price. Zero communication. There were other sales reps there with no clients that could have easily handled my purchase a little more welcoming rather than the service I received yesterday. I understand car sales are about business and number but the least you could do is make your buyers feel welcome. I will have to say Truman whom was our financial advisor was excellent. Very friendly and I appreciated his humor. After a long day of almost 8hours for the entire process. He made me feel some comfort and reassured our family excellent quality. I finally left with my new car, I am very happy with my car even though I didn’t get a test drive or even a walk through on details of my car. The process could have been a lot smoother and I would have preferred a different sales rep that wasn’t as busy and had time to actually converse with their clients. Zero dialogue, information on vehicle your buying is unacceptable. Just my thoughts.

Just got my first service on my new car.It was quick and easy. I had an appointment at 2:45 and it was done at 4:15.Max is the best service advisor and why I choose to go to Kearny Mesa.

The staff here are awesome. David, the sales rep that helped me out today, and all the financial people there really go above and beyond to help you. Super friendly and awesome people.

John Yoshida was fantastic on helping me with my Telluride when it arrived at the dealership.And thank you Pam Dilami for helping me place the order and keeping me updated on the arrival date.Truman Berg at Finance made it so easy to understand all the paperwork and thank you for being honest. Thanks Everyone!!

Kearny Mesa made my car shopping experience at ease. Very professional and efficient service. I got a silver Kia Soul, my agent John Yoshida was amazing. Allstate insurance desk was extremely helpful (Thanks Robert!).Thumbs up for John and the agents working so hard to bring us the best experience! John even gave me a ride home after a long work day. Highly recommend this place!

Excellent experience! My girlfriend and I came to Kearny Mesa Ford/Kia to purchase a used vehicle for her. Initially, we did not have sufficient paperwork (first buyer mistake, no biggie!), however, both Ross and Ben were prompt in helping us expedite the process. Rob was extremely helpful and made the insurance process easy and understandable. We really appreciate these three individuals for their prompt service and competent communication. We will see you when we purchase out next vehicle!

Overall happy with my experience here. Would recommend going to this dealership if youre looking for a new car.

Maxx was an extraordinary service representative with his wisdom about what should be done, timetable, and insight into likely future stability of car. I was very deeply appreciative of his knowledge of the systems being serviced and what my options were in fixing now or later. Honesty and integrity as the goal rather than maximizing the short-term revenue are incredible to see in service industry. Kearny Mesa Kia has been a profound blessing today and through the many other times that they have helped me and kept car working so wonderfully! Profoundly appreciate them! Eric Frost

I was super nervous about going to a car dealership and having to deal with car sales people. Well, at Kearny Mesa Kia David Garita made me feel at ease. The whole process was super simple. No pressure from him or his manager. I will definitely go back in few years to Kearny Mesa Kia and get my next Kia.

They gave me a great price on my Honda Accord exl. The guy that helped me was name Steve, if I can remember. About the same age, he was 22 I believe. Super cool guy. They made sure I was taken care of with snacks and water. Very professional place

Steve and Kelly made the whole buying process very smooth and simple - highly recommend them..

Great customer service. Very professional and courteous staff.

Steven helped us out in purchasing our new kia. We did not go in knowing we would purchase a car but he was so great at answering all our questions that we did! All the other folks at the dealership who helped us were also very kind, helpful and patient. Definitely recommend!

Pre-Ordered my new Bronco Sport First Edition and chose them as my dealership, they were super communicative during the pre-order stage then once mine was built I was kept in the loop when it would be here. The sales associate that I worked with, Pam was absolutely outstanding, super helpful very knowledgeable about a brand new line of vehicles. The finance associate Truman was actually a pleasure to sit down with and talk the details on pricing. Very considerate and didnt try to tell me that I needed something for warranties and extras he gave me all of the details, told me what he recommended and let me decide without any pressure. I could not recommend Kearney Mesa Ford enough. They are outstanding.

Great customer service. They where very welcoming and not pushy on making a purchase like other dealerships. I’m very pleased with my car. They went the extra mile to find me a deal better than any other.

Pam was great! She was attentive and helpful throughout the entire purchasing process. I also appreciated how upfront and open she was about answering my questions and going over the car setup after buying it. Truman, the finance associate, was really nice and great to work with as well. Ill definitely recommend them both to friends looking to go EV.

Fast and efficient. Tim was great about explaining my options and the service needs of my Kia.

Not sure if this place is going out of business or is maybe? If you call the service department nobody answers. Tried multiple times to call over a few days and it just puts you on hold....forever. I chose a different option to leave a message which I did. Week later and still no call. Taking my Kia to National City Kia now for service.

Maxx did a fine job of fitting me in early and getting my routine maintenance completed early. Nice job - thanks!

We received First class service from start to finish. Very impressive!

It was a smooth experience! They were understanding and tried to match my budget and the type of car I wanted. It was lot less hassle than my experiences with other dealerships.

This was my first time visiting the Service department in Kearny Mesa Kia and the service was incredible. Sasha was amazing, she went beyond to make sure that my car was taken care of due to system problems. She is an excellent employee that really care about her job making sure the customer gets quality service. Thank you, Sasha - well done.

Had a really positive experience getting my car serviced here.Had some initial reservations at the cost of some of the needed work, but thanks to my service consultant Sasha, my concerns were short lived.Sasha was kind, prompt and attentive. She did a wonderful job quickly arranging my appointment, meeting me for the drop-off and keeping me in the loop during assessment and repairs.She also advocated for me regarding the cost of things and helped ensure Ill be comfortable coming back to this location.Thanks Sasha!

Stayci and Truaman were just awesome people to have help me out buying my new car. My experience was great, they were both super friendly and very nice. I would recommend this place for sure. I hope the rest of the staff is just as friendly and makes buying a car as pleasurable as both those two did. Thank you guys again and I love my new car.

New engine placed in my car, warranty company required an engine with 12 month 12,000 mile warranty. I asked for the paperwork and the service tech quit and took it all with him. I contacted KIA headquarters and they emailed KIA Kearney Mesa and were told there wasnt a warranty on the engine??? Maxx in service told me I had to use a KIA oil filter when I do oil changes or it would nullinvoid the warranty. How is 1 saying there is a warranty and the other is telling had that there was no warranty. Still looking for my paperwork for the new engine. Got my car back, it was damaged and missing pieces, they are refusing to call back or take my calls.

Lovely service provided by Kearny Mesa! They were clear about the services being done, how much everything was going to cost, and kept me promptly updated through text. When everything ended up being covered under warranty I decided to get a full detail for the car and it looks incredible! Thank you very much to the staff, and to Jillian, for a wonderful experience. I rarely post reviews, but after an opposite experience at Mossy Ford I felt compelled to let you know how great youre doing here. Thank you again!

Absolutely loved this place and the staff. My car leasing experience was quick and smooth, I didn’t feel pressured into buying up or buying at all. Our salesman was Dennis Gregor, he was professional, knowledgeable and very friendly. Once our decision was made on the car we handled all the paperwork with Truman Berg. Truman has such great customer service and was very easy to speak to. He answered all of my questions and made the paperwork process easy.

We went in just to look around while visiting San Diego and left with a beautiful 2021 Sorento. We really liked the helpful people Kia. Mike the salesman knew so much about all of the cars and was so friendly but the info he gave us about purchasing vs leasing was very misleading. We were confident with our purchase and price until we got to the financing office and the terms and details were completely inaccurate. Veronica in financing was able to help us understand the details and she explained everything so thorough. She was very kind and so helpful. We love our car and really enjoyed the ease of buying but very disappointed in what we were told vs what the reality is of the Red Carpet Lease because it is not what is seems so be careful of that.

My service adviser, Sasha, is very professional and friendly. I told her that I would be waiting for my car. She initially told me it could be up to 2 hours. As I was waiting, she texted and told me if I needed anything to just let her know. She personally came and gave me an update after only 40 minutes or so. Then my car was finished within 1 hours time. I got my car back and it was washed also! I received very good service from this dealership! Much appreciated!!!

Daniel Sanchez was our dealer and we were very happy with him. He was not pushy, answered all of our questions and if he did not know the answer, he found out and got back to us. Buying a vehicle can be a long laborious experience, but it was not here. I hate giving up a whole day sitting in a dealership. We spent only 3 hours from the time we drove on the lot to leaving with a used, new to us, vehicle. My only complaint was the vehicle was not totally clean on the inside. There was Bobby pins, crumbs and “stuff” in the glove compartment and under the seat. Initially, we were told the fuel tank would be full, but it was only 1/2 when we took possession. Daniel immediately filled the tank while we waited only a short time. Again, he was awesome. Over all, we were happy with our experience.

I’d give zero stars if I could. Went shopping for a vehicle May 30th. Salesman came to non assist. After telling him what I was looking for he stated that he had to “check his inventory “After waiting for over 15 min, he never came back. I went into the building to inquire.After a few minutes I was approached by another salesman, however at that point, who wants to buy a car!I purchased a car there 3.5 years ago, service was fine, so we went back for car #2.Will never purchase from this dealership ever again.

I had an amazing experience at Kearny Mesa Ford and Kia! The staff was super friendly and caring right from the initial hello. I never felt like I was being pitched a car or service that I didn’t need and truly felt like a partnership rather than a sale. Love this dealership and would recommend to anyone!

Maxx is great takes care of us and our vehicles always keeps us updated if something needs to done that we didn’t anticipate.

Bought our 2nd Kia car in the same deleaship. Awesome people and great customer service. Pam was very knowledgeable and patient with us all the way through. Her and Manny really did an excellent job and we are very satisfied with them, very accomodating and really nice people.

Shawn Collins at Kearny Mesa was great to work with. Even with the shortage of inventory due to the pandemic, he worked with us and was able to get us into exactly what we needed, a 2022 Carnival. We will definitely be doing business with him again for our next vehicle.

Promptly met me in my car and service was done on time

Best Kia dealer in San Diego by far, I have gone to other Kia dealers in San Diego and I had really bad experiences, this is the second time I come to them and it has exceed my expectations, We basically did everything over the phone , Oswin went above and beyond to find the car I was looking for because there were so many specific details I wanted for my daughters car once I got to the dealer it was just signing the paperwork as easy as that, and we were on our way out, everyone super courteous. Oswin was an amazing salesman he took the time to do everything before hand so we didnt had to spend much time at the dealership.I will totally go back to this dealer over 100% recommended!

My husband and I had an appointment with Tach to look at a Sorento. As it turned out, they had a Stinger that my husband really liked and we ended up trading both our cars for them. Tach is knowledgeable, honest and straightforward. We felt super comfortable doing business with him and with Truman in the finance department. It was seriously the best and most painless car shopping experience and will definitely recommend Tach at Kearny Mesa Kia to our friends and family.

Noah went above and beyond. His customer service was superb and he made experience less stressful

I took my Kia Niro in for its 1st oil change and evaluation. Everything was great. My service specialist, Eddie was friendly, personable and efficient. The one area I feel that needs improvement is getting people checked in. I had an 8:15 appointment time and I didnt finish the check in process until 8:45. I spoke with another couple who had a 7:45 appointment and were leaving the same time I did. Thankfully this was on my day off or Id have been late to work.

Very happy with my experience at Kearny Mesa Kia! Given the current demand of the vehicle I bought, everyone I dealt with was great, no pressure and I was happy with the the final negotiated price and interest rate. The sales manager even went up and above to assist me on an unrelated matter, which I greatly appreciate. One thing worth noting is that I decided not to trade in my current vehicle because KM Kia would only offer me $9K. I sold it a week later on my own for $14K.

I took my 2019 Kia Optima in for the regular maintenance and service at Kearny Mesa Kia. Sasha, my Service Advisor provided me with exceptional customer service from the time she introduced herself until I received my car back. She was very helpful, respectful, and funny in ensuring my time at the dealership was as easy as possible. I would definitely recommend coming to this dealership and hope you are able to have the same experience I had with Sasha.

Very easy transaction. Fred and Ed (Sales) were very patient and easy to deal with. The sales staff was not pushy and understood that I was purchasing a car for my girlfriend and had to make sure it was the right fit for her. They respected my time and helped me get a great deal. Finance manager took the time to walk me through all the details and was not in a rush to just get me to sign the paperwork. All in all another great experience from Sunroad Auto group. Def will keep buying my vehicles from them. Keep up the great work!!!!

This was literally the easiest buying experience I’ve ever had. The quality of the staff and the cars they have on the lot are elite. Alex Riley was extremely helpful and nice. Truman made the finance side of the purchase very easy. Thank you so much Kearny Mesa Kia for my new car!!!

Fixed my car really quickly and have seen a huge performance improvement since i got it back. Tony in the Service Department cannot be beat when it comes to clear communication and phenomenal customer service. He is a serious asset to this establishment and because of him i Would definitely urge other Kia owners having car trouble to seek him out at Kearny Mesa Kia. Thanks guys, and thanks again Tony!

My sales team of Kahlil and Ed was awesome. If you call make sure to ask for Kahlil because I called and spoke to a guy that was NOT helpful but because I called he got credit for part of the sale. I wouldn’t have even come in if I didn’t live 1 mile away. I fought that and now Kahlil got “credit” because he help me with my car shopping. Not “upstairs sales guy.” Everyone has been very nice. If you are thinking about a Kia or Ford go check them out.

Kearny Mesa Kia was great with my recent buy/lease. The Sales/Finance team was wonderful. In & out in a couple hours. The negotiation was not painful & would definitely go back for my next vehicle. Everyone was professional especially during these times. Overall, good dealership with great people working there.

Welcome to Kearny Mesa Kia where the word appointment means more at a VA hospital. My man and I scheduled our Kia Optima and Forte to be serviced (simple oil change). Only for a simple oil change to take 3+ hours (with a clearly defined appointment). If an appointment isnt going to mean anything, dont let customers make them.The customer service is atrocious. The only descriptor I have for it is intense, and not the ask too many questions intense - more of the Im on my fifth beer type intense. Employees will input your info into an iPad only to have 5 more employees to ask for the same info. So not only does Kearny Mesa Kia waste their own time, theyre keen to waste your time too (imagine the wasted money all around!).The only redeeming factor about this place is employees are willing to let you know about available discounts and coupons which I greatly appreciate. This however, doesnt significantly make up for the incredible time sink this place is despite making an appointment.Give your money to a business that doesnt want to waste your time. It will be better on your cortisol levels - I promise.

My experience today went so much better than I expected! I wanted to buy out my Kia Niro after originally leasing it for only 18 months, and my transfer of ownership attendant Mike and finance manager Eddy made it easily doable for me. I enjoyed our conversations while we completed the transfer of ownership process. Im so glad I can keep my Kia hybrid now! Ask for Mike when you come... hes the best!Gina Joseph

Each visit to Kearny Mesa KIA service department is satisfying and efficient. I am confident they are maintaining my Optima at reasonable prices and making me feel safe. Everyone is pleasant and efficient. Sasha is my current service rep and previously it was Max. Both are a delight and do their jobs excellently!

Got my car serviced here and couldn’t have gone smoother. Staff is friendly and helpful, will be going back for future service. Thanks!

Hey I had been struggling for a while with getting a vehicle and I met lazy at this dealership and he was able to get me driving that same day!!

Kearny Mesa Kia made it happen for us to drive away with our brand New Kia Telluride. Ashton was incredibly helpful with every aspect on our purchase. It was his first week working for Kia and working on that field of a salesman. He gave us all the information we asked through our process. Anthony i believe was his trainer that day and he was really helpful as well. Great tag team that day. They both went above and beyond to make our experience the best. If you want to buy a car i highly recommend them. Ashton and Anthony keep up the amazing work guys.

Easiest and friendliest car buying experience weve ever had. Oswin was so friendly, never pushy, and overall a great salesperson to work with. He brought us the car to test drive, and then brought it right back to us to sign the paperwork and make it ours. Were Kia people now, and its because of the treatment we got here at Kearny Mesa Kia.

I took my Optima in for an oil change yesterday and was greeted by Eddie from Service. Eddie was courteous, personable, and knowledgeable. The service was prompt. This was my second time coming to this location and I will continue to come here for the foreseeable future.

Everything went by smoothly! Eddie was the one to help me out! I went in for an oil change/all around inspection and it was done in a timely manner. Im so used to hours and hours of waiting but he got it done in no time. All this to say I would highly recommend visiting this location.

Wow! I am so pleased with the service I received this month (March 2021) while leasing my new vehicle.Oswin was my sales person and from start to finish he was a pleasure to work with. He was very accommodating, understanding, helpful and professional. He communicated well, gave me the attention I needed without bothering or pressuring me like sales people tend to do.The sales manager, Mike, was also great to work with and very helpful.The whole team took the time to answer my questions and help me get a good deal on a car exceeds my expectations.If you are interested in a New vehicle I highly recommend reaching out to Oswin for a simple and straightforward shopping and sales experience.With all of this said, I lease my vehicles so I deal with dealerships every 2-3 years and I have gotten a vehicle in 4 or 5 states, so I have some experience working with other dealerships. My experience with Kearny Mesa Kia has been my best experience so far! Thank you!!!!