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Xclusive Motors
9444 Miramar Rd, San Diego, CA 92126, United States
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Xclusive Motors
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Fa
Review №1

I have bought 3 cars from them in the past 10 yrs and am so happy with their service. I wouldnt go anywhere else in the future. All the staff are super friendly and polite. They are always professional and flexible with getting the car you like. If you are friendly and dont have a bad attitude, I see no reason for anyone not have pleasant experience with them. 5 STAR for sure.

Ki
Review №2

Recently bought a car from Xclusive Motors and it was a great experience. The staff is very welcoming and offer great expertise.They also offered the best deal I could find on the Mercedes- Benz I wanted. They took away the stress of buying a car and I would recommend them to any family or friends looking to buy a great car for a great price.

Ju
Review №3

Chris is great, never experienced such good customer service. Still in the buying process but already extremely satisfied. Thank you!

ch
Review №4

I had a great experience buying my car with the help of Mike and Chris. They were up front and honest and help me every step of the way. Mike went the extra mile to make sure buying my car was as easy as possible. He kept me up dated during the process of getting the loan and made sure I got the lowest rate possible. I Appreciated That! He gave me multiple choices on a Warranty I picked what would best fit the needs of my car. I can’t thank Xclusive Motors enough for their top-notch service and my new BMW X5!!!

Sa
Review №5

Just another used car lot with a fancy presentation and unsurprising use of misleading sales agent names that quite possibly have been chosen deliberately so as to hide the origins of the individuals you will be investing time, money, and highly sensitive personal information with. This place reminds me a lot of West Coast Auto Finance except to their credit and superiority, they dont have the audacity to blame their failure to satisfy the customer on the customer like this owner Allen does. My suggestion? Go elsewhere! Try a reputable multi million dollar branded dealership where at least youll have a viable recourse and not get slandered on here for giving an unfavorable (but very likely merited) review.

Ma
Review №6

Thank you Chris for my car. I love it. Thanks to all your team. It was a great service.

Cy
Review №7

I just moved to San Diego and this was my first time buying a luxury car.I Had been to 3 car dealerships before l went to Xclusive Motor and was greeted by a nice gentleman name Mike. I was extremely nervous but he remained very patient and made sure I was completely informed. I am very grateful for the outstanding customer service I received at Xclusive Motors. I have recommended him to friends and family who are looking to buy a luxury car.

A
Review №8

Buyer beware of this dealer. PLEASE do your homework first if you find a vehicle that seems to good to be true. I understand that some customers may have a lawsuit pending against them, so that was a BIG RED FLAG for me. They claim to take pride in the quality of their used auction vehicles but I found many things wrong with the vehicle. So DONT buy a vehicle if they do not offer a warranty OR even offer an extended warranty for the vehicle.

Er
Review №9

I had a great experience working with Chris at Xclusive Motors for purchasing a midsize luxury SUV. I had been busy with work and had my wife talked to Chris since we found a vehicle that we both liked after a couple of visits. He was very patience with the questions and concerns regarding the SUV. She relayed the answers back to me and we went in to make the purchase.Xclusive Motors takes very good care of their cars. They chose the type of vehicles which would sell themselves. The prices are good compared with other dealers. Chris is very nice and easy to talk to. You will not feel pressured at all. Its a refreshing experience when it comes to buying a car.

Fo
Review №10

Mike and Chris were a pleasure to deal with. They were responsive, honest and professional. Dont hesitate to work with them. They do business the right way and I appreciate the positive experience I had.

Ge
Review №11

Amazing service! On March 10, 2017, after looking a few 528i in LA/OC area, I took the 100 mile drive, with my sister, to San Diego to look at a few more BMWs on my list. Oz was my salesman and contact for a week prior and finally got to meet him. Oz was great. The car was waiting when I arrived. I test drove the car and afterwards felt no pressure like other car salespersons. I think he knew the car would sell itself. Oz walked away to give me time to think about the 528i. After about 30 minutes, to clear my mind, I left to look at another car at another location and in 2 hours called Xclusive to prepare paperwork for the car. Allen was the finance manager and the owner. Allen was super! After working with him on the price there wasnt really much he could after the price was dropped $2,000 a couple of days earlier. I left home after evening in my new used 2010 528i.The day after I had the car looked at by my brother-in-law David. David found a fuel leak which was a safety concern. I contact Allen immediately and Allen reassured me that it would be looked at and taken care of. A few days later I took the drive back to San Diego and in a few hours Allen had his professional mechanic replace the fuel pump. I could not have asked for better customer service from a car dealer. All of the premium cars at Xclusive are in amazing conditions. Far much better condition in the 5 BMWs that Ive seen before visiting Xclusive. I highly recommend Xclusive for their premium selection and most importantly customer service. I hardly ever post any feedback but this here is well deserved! Thank you Xclusive, I would definitely come back to Xclusive for my next vehicle.

No
Review №12

Awesome people awesome vehicles. Friendly service with a family atmosphere. Both father and son took the time and effort to make sure I was satisfied with my vehicle. I highly recommend them for your next vehicle purchase

Ta
Review №13

Asked for information that the finance company did not need,trying to be nosey.

Ng
Review №14

Bought a lot of car dealers .. Its bad when I go to this dealership?I just bought this 2011 BMW 535i when I bought 66,000 miles and I ran less than 6 miles and the car was broken a lot ? Please consider carefully before buying

St
Review №15

Great car and exceptional service! Omid and Allen really go out of their way to help and make the customer happy! Great job guys, thank you very much :)

Ka
Review №16

I had s great experience getting my new car from this company. They were professional, up front about costs, very well informed, and welcoming. Allen even stayed in the office late on a weekend to make sure we got everything we needed.

Sa
Review №17

Great people. Oz is the man. Very competitive prices.

Ja
Review №18

I was a little apprehensive at first considering there was some concerns. Chis really took care of my concerns and kept me in the loop. I ended up with a great car which is extremely clean inside and out. Alan was extremely professional and friendly when it came to the paperwork and Oz was a non pressuring sales front man, very pleasant! Its a small staff so have a little patience. My 2007 Clk 350 in comparison to other locations was reasonably priced and much better condition. Other places were over price and their conditions were unacceptable! Xclusive Motors is very concerned with the quality of their reputation and they show it through the quality of their cars and care for the customer. I recommend when looking for a car to give Xclusive Motors a shot.

Ke
Review №19

I purchased the Mercedes S550Which seems to be a nice car plus and I purchased the extended warranty the car turned out to be a lemon and the warranty company seems to be fraudulent My fourth month to check engine came on Turned out to be a cam problem should have been covered by the warranty but the company came up with a bogus claim saying the would not cover because I purchase after market tires this had nothing to do with the issues and the tires purchase was the same tires on the car on the 6 month the transmission went out the car has only been driven 5000mile After. Getting the run around from xclusive and the warranty company it was determined that they would not pay for it End up being a total of $7300 I. had to spend on this car Currently I’ve been waiting three weeks for a refund check from the warranty company and there have been no communication from Xclusive

Sc
Review №20

Customer service was great, BMW was Super clean and excellently priced. The owner knows how to buy cars.

Sh
Review №21

I checked out this dealer as an alternative to the BMW dealer down the street as they had a similar car for much less the price. Which kudos to them for having some decent stock. Unfortunately though, they stocked the lot with second hand auction cars no one else wants and try to have their clueless mechanic fix the cars up. All you end up getting is a second rate car that is still overpriced. You would think earning 5,000 dollars on an auction bought mark up was good enough for them, but no they still try to zing you with higher than normal finance rates and way over priced warranty rates. Pay close attention to their double speak, they dont back up their words.

Me
Review №22

My husband and I first time to buy a used car. This used car xclusive motor are dishonest and crooked. Dont buy the extended warranty, dont trust their mechanic Bob, he will alter the parts and run for a while. We had a nightmare experienced in our volvo. Cost of repairs was $10.000 is not even worth it fixing it. Thats what the mechanic in volvo told us because the cost of repairs are more than what the car worth. They are nice but the most dishonest people. Before buying the car take it to your own mechanic do not rely on their own mechanic. I will not recommend this people.

Lo
Review №23

Fantastic experience. Alan made it super easy and gave me a great deal. Would recommend this dealer 10/10.

Le
Review №24

Chis & Allen were great and respectful of us in working within our financial budget.. The Black Altima Coupe we purchased on our very first visit was in decent condition though there was no 2nd key set that came with it. Overall they seem to sell high end cars and their Showroom was beautiful, even though the low end cars seem to have cone from car auctions..

Ro
Review №25

I was assured my vehicle had had an entire inspection and along with an oil change among other services. Eight weeks later I had to spend 2600 dollars on an oil leak which apparently had been going on for quite a while. Everything I had to pay for should have been cought in any inspection.would not trus this dealer again.

Go
Review №26

This is a very outstanding dealership. I was treated like family and ended up getting financed when no one else could get me approved.

Pa
Review №27

Great car selections excellent customer service well maintained vehicles at a reasonable price

Sa
Review №28

I recommend this place for buy a car.

Da
Review №29

Great prices and no pressure to buy

Sa
Review №30

Gr8 People

Me
Review №31

Cars not up to apart

Information
37 Photos
31 Comments
4.3 Rating
  • Address:9444 Miramar Rd, San Diego, CA 92126, United States
  • Site:http://www.xmmotors.com/
  • Phone:+1 858-271-1117
Categories
  • Car dealer
  • Used car dealer
Working hours
  • Monday:10:30AM–6:30PM
  • Tuesday:2:30–6PM
  • Wednesday:10:30AM–6:30PM
  • Thursday:10:30AM–6:30PM
  • Friday:10:30AM–6:30PM
  • Saturday:10:30AM–6:30PM
  • Sunday:10:30AM–6:30PM
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