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NuLook Beauty Supply
2729A Melrose Ave NW, Roanoke, VA 24017, United States
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NuLook Beauty Supply
Comments
Al
Review №1

New and upcoming black owned beauty supply store with friendly employees. I await their growth and expansion.

Ma
Review №2

Tried to support this business a handful of times but that hateful rude wench at the front is the reason why I’ll take my business back over to SK beauty. If you can’t service your customers correctly then you deserve no customers. The thicker short lady that was there once when I went was super nice and super helpful but that other one at the register hates her life obviously.@makaylasaidso

Sh
Review №3

Surprisingly a bad experience. The young lady in the front didn’t give me a receipt with my purchase so I asked for one and I’m glad I did . I was charged for something I didn’t even put on the counter . She gave me my money back in cash . She wasn’t very friendly about it. Her demeanor was very unwelcoming. She also left a mixtape in my bag along with my purchases .

Ro
Review №4

Friendly and fast service. I highly recommend this store.

Br
Review №5

Obviously the woman who works up front Dosent like working there or something. I don’t know but that’s the worse service I’ve probably had anywhere !! I desperately needed some braiding hair and because it’s Sunday I chose to shop but NEVER again !

Da
Review №6

Will never support them again. If you want to close early, change your hours smh. Especially for people who live 45 minutes away.

an
Review №7

This is my favorite person and place

Sa
Review №8

Very nice and polite helped me find what I was looking for price not bad

Ke
Review №9

This store is where I go for all kinds of things. ❤️❤️❤️❤️

Al
Review №10

Very neat and organized..the woman working help me find the color and let me know how much I needed..the best

La
Review №11

Sunday’s be saving my life!! Keep rocking with the best Black Owned Hair Store. I will stay supporting! Love you guys. Very nice folks!

Na
Review №12

Im of a minority of women who shop here but I always feel super welcomed and the girls that work here are always so helpful!

Ol
Review №13

Ear ring ,rubber band, hair dye. They are very helpful and respectful.

DI
Review №14

Been going to her for 5 years now. My favorite store. Sue is very knowledgeable and wonderful to talk to if you need lashes or crochet or sew-in she is the one! Awesome service. Awesome collection of products. Very proud of her!

Sa
Review №15

I’m going to give two stars because I’m hoping the owners are black. Nonetheless, I was not welcomed with any type of hello. Then when asked what I was looking for it was like in slow motion. I can’t really describe it. God has blessed me with a cup full of patience but my heart didn’t have any today. Now I was looking for a particular gel which they had the day prior and didn’t have any the next so I was little upset about that. So I’m assuming the lady or female who has been working there the longest told me about a place down the street ( which had what I needed) needless to say.

Da
Review №16

I love the fact that I came into the store looking for a hair product that will work best for me , and one of the lovely associates recommend a edge control I’ve never heard of , and it has worked perfectly for me . That’s what I consider great customer service; when you know exactly what your customer wants and needs . Thanks again !

Si
Review №17

Helped with everything that I needed; a wig and wig spray. Tried on several wigs and even got honest opinions on what looked good on me. Will definitely go again.

Mo
Review №18

The perfect store for all your hair care needs. They have lots of natural hair care options to choose from and some unique accessories as well.

De
Review №19

It was great! Found everything I needed.

Je
Review №20

NuLook Beauty Supply here on 2729 Melrose has a great selection of products... I have a lady friend who goes here and she says she can usually find what she needs. However occasionally the older lady who works here is rude. I remember the last time I came with her and the older lady totally avoided any interaction with us and when we asked her a question she heard us but turned away. We might not come back just because of that strange ladies rudeness..

Ar
Review №21

Owners were very helpful, nice and friendly. Reasonably priced items, not a large selection but great alternatives. Felt good to support a Black owned beauty supply store.

To
Review №22

A plethora of items to choose from!! Black owned beauty supply store

Sk
Review №23

The girl who helped me was nice but the other woman [the manager maybe] was rude. She didnt acknowledge us when we walked in and seemed to avoid any interaction with us until she was needed at the counter. I was told when I bought the product I couldnt return it but I could exchange it. My hair dresser opened a pack only to realize it was the wrong kind and I went back to exchange it only to be told I couldnt because it was opened. I tried to explain she only opened it and it wasnt used, she didnt acknowledge me in any way. I needed the hair for my wedding and there are not many places in Roanoke that sell human and non synthetic hair so I didnt really have a choice. Feel like it could have been handled better and I really regret buying from them at all. Do not reccomend and will not return again.

My
Review №24

Always friendly when I come in and willing to help me find what I’m looking for. Also can’t help but to love that this is a black owned beauty store ❤️

Ch
Review №25

The girls were so helpful. I will go back. Wig is well made.

Re
Review №26

Not as much to choose from. Rather small and not fond of the location

Pa
Review №27

Great store with excellent workers... Cant wait to go get my bundles this week. Keep up the great work !!

Ja
Review №28

Wonderful people, great shopping experience, friendly service, great products

Er
Review №29

A nice little outta the place with friendly staff.

Ma
Review №30

Love Love Love it...black owned beauty supply store has everything from braiding hair to weave!! Has all the natural hair care products you need and did I mention BLACK OWNED!!

CL
Review №31

Good customer service.

De
Review №32

Radford location is never open on time. Understaffed, always out of stock, and doesn’t have variety. The employees are very nice

La
Review №33

Love prices n the service shop local

Cy
Review №34

Baking items are very reasonable I love their mechanics

Ch
Review №35

Great customer service and they are super helpful/honest about what you need to create different hairstyles. LOVE THIS PLACE!!

Re
Review №36

Black owned! Open on Sunday! Lots of items! What is not to love!

Ta
Review №37

Wonderful place anything you need eye lashes braids or just hair products reasonable prices

De
Review №38

I absolutely love the products I recently purchased!!! Ill definitely be returning!!!

St
Review №39

Amazing store, great staff, the owner was there and assisted me with my purchase and I will return!!!

Sh
Review №40

Happy to see a hair supply store open on Sunday.

Al
Review №41

Great place ladies are kind and very helpful I found the perfect style and Im in love definitely recommending this store to all of my friends when they come into town thanks ladies

Jo
Review №42

Awesome selection of hair products, the ladies were very helpful in finding products for natural hair and answering questions!

St
Review №43

Friendly service and they had exactly what we were looking for!

Da
Review №44

Lil gurl is nice that werk there.

Ta
Review №45

I love shopping at NuLook Beauty Supply. They are super helpful and very nice.

Je
Review №46

Love the store great customer service she knows her stuff!

Na
Review №47

The customer service is great looking for good affordable hair this is definitely the place to shop #Hair #Lashes All your beauty needs

Ex
Review №48

Horrible, per usual! I only went there because SK beauty didnt have the accessory I was looking for this time, I called Nu-look and asked before I got on the BUS did they have it! They said yes! When Ingit there she said: oh I thought we did..... Pissed me off because I came all that for nothing. I also decided to just get my Kankelon hair from them because I didnt want to hop on the bus again.... I knew Magic collection was TRASH hair from thr last time I purchased from them, so I tried the SuperLine (3 in 1) collection I said “these bundles feel thin, are they thin”?? She said “un un” and that was that! LIE!! Inget home and open the pack the bundles are maybe enough for 3 braids each! And the owners knew that which is why the price change is from 7.99 to 5.99.So basically they lied to rid the product! This is why is hard to support black business, Customer service and quality is EVERYTHING, being from DC I should have gotten my hair when I was there! Horrid!This review was long enough so I wont go into the made up Jewelry prices! Back to SK Beauty I go!...The nerve to say NO REFUND

Ch
Review №49

Very nice & helpful employees. Great prices.

Ca
Review №50

Good supply. Chic fil a customer service!

br
Review №51

Great selection, knowledgeable and friendly customer service, and competitive pricing!!

To
Review №52

Wonderful hair store! Inexpensive and hassle free!

Ro
Review №53

Great staff love this place.

Be
Review №54

Very friendly and helpful 😊

Ch
Review №55

Bad experience. Employee was not friendly at all, and had a bad attitude. Would not reccommend.

St
Review №56

Rude

Yo
Review №57

Good ownership and a nice selection of hair products.

Li
Review №58

This store is very small but very stocked, but very limited depending on where you’re from and what you’re looking for.

Jo
Review №59

Went in came straight. Out

Ta
Review №60

Im always pleased when I go .The owner is friendly .They had exactly what I was looking for .i wish it was larger because it feels a little cramped .but whatever

Ca
Review №61

The owner is awesome

Du
Review №62

Great Prices and Deals

L.
Review №63

Great service and hair supplies

Mi
Review №64

Good, but needs more of a selection

Ca
Review №65

Great products & prices

Rh
Review №66

Excellent customer service!!!

Ja
Review №67

Nice place to shoppe

be
Review №68

It was AMAZING

Mo
Review №69

Good hair

De
Review №70

Ge+ your hair there

su
Review №71

Great Service

Ma
Review №72

The place to Go

Om
Review №73

Great

Sh
Review №74

Love it!

Sh
Review №75

Lobe it

Da
Review №76

Great service

Ma
Review №77

It only sells hair here

Ba
Review №78

Nice place

Er
Review №79

Low prices

Te
Review №80

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Information
20 Photos
80 Comments
4.3 Rating
  • Address:2729A Melrose Ave NW, Roanoke, VA 24017, United States
  • Site:https://www.instagram.com/nulook_va/
  • Phone:+1 540-595-1303
Categories
  • Beauty supply store
Working hours
  • Monday:11AM–8:30PM
  • Tuesday:11AM–8:30PM
  • Wednesday:11AM–8:30PM
  • Thursday:12–5PM
  • Friday:11AM–8PM
  • Saturday:11AM–8PM
  • Sunday:11AM–8:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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