What a wonderful place, u need furniture, u gotta see this.

I really didnt need furniture and the rating is soley based on how awesome the store was to just walk through! So many unique items and decorations. Its well worth the visit just to look around!

The employees are VERY professional, friendly, and knowledgeable. It was the only place in town I could find a chest freezer that was made in the US (Maytag). After purchasing the freezer, bringing it home, plugging it in and letting it run overnight, the inside didnt get cold. I called Hefners, and after a few diagnostic questions, we came to the conclusion that I must have gotten a dud. They told me to bring it back and they would swap it out for a new one. Thankfully, the second one is working perfectly. I couldnt be more satisfied with their level of customer service! Will definitely be shopping there again in the future. Thank you, Hefners, for standing behind your products!

Had what we were needing, fair prices and fast service. Plenty of wonderful sales people to help you out. Ours was Chris and he was great.

I bought a freezer and the associate was very helpful even when I didnt get approved for 12 months same as cash he helped me do the no credit option. I went back and got a TV a few weeks ago and the service was amazing. You guys are doing a wonderful job

It was a pleasure working with Cindy Bruce as always! She is very friendly and as always very helpful! I highly recommend her as your salesperson!

Mr Haffner is great his salesman Steve is awesome I cant tell you how much we appreciate you guys been buying from Mr Haffner for 15 years first rate service

Chris Tettleton was great to work with. He went above and beyond to help us when purchasing a new mattress.

Great people to do business with. Nate pretty good guy.

This is a very big store a lot of selection sad to say That is very Overpriced.

An awesome furniture store. Friendly, helpful staff.

Wow this is such an amazing experience. It is a furniture store and a museum. My husband tried to buy me a painting for my birthday but when we tried to pay for it we were told that it was already sold even though there was no tag on it stating that. I was a bit disappointed 😞.

We absolutely LOVE Hefner Furniture! Weve bought everything there except for our TVs. Theyre the BEST! They will guide you & direct you, but then they let you walk through the store on your own & talk privately to whom ever is with you. Then they catch up with you later to answer any questions you may have & help you get the Best deal possible! And, even if you dont have good credit they have a program for that too! Their furniture is of the BEST quality! I cant imagine NOT having a Hefners! Thank you Hefners for always taking care of us!

I ordered some furniture from Sluggo’s your sister company and you all will not even cooperate even Hefner’s when I call they say they can’t check it and I know they can because they did before they said April it would be 16 weeks and it’s still not here I will not be ordering any more furniture from you all ever. What a disappointment. The girl that answered the phone was super rude.

I liked it, but boy oh boy theyre sure proud of their furniture judging by the prices.

Cindy Bruce is the best salesperson we have ever worked with. She is so knowledgeable of every product.

Well what I thought would be a new stove it wasnt they gave me one off the show room floor, I spoke to the manager oh well make it right by giving me a grill that was scatched up he didnt think I was supposed to be upset about it, more or less he told me they sell things of the show room floor all the time and none of their appliances are used! No hook up no box and the manager needs to be replaced! I will not let this go without action! I will be speaking to The Attorney General office and reporting it to the BBB!!! I DO NOT RATE THIS STIRE AT ALL ITS A STAIGHT 0 THE ONLY REASON I GAVE THEM A SCORE AT ALL IS TO LET EVERYONE KNOW HOW CROOKED THEY REALLY ARE ARE!!! GET RID OF THE MANAGER ALL HE CARES ABOUT IS THE DOLLARS 💵

I didnt buy anything, but it is a huge store with pretty much everything you need for your home

Friendly and helpful staff. Beautiful furniture.

It was fun to go there with all the neat things to see. But wanted to buy a king bed they had on display and they wouldnt sell it. Long wait to order one like it. So I went some where else and bought one.

Bought several pieces of furniture at Hefner’s and the Ashley couch I bought a little over a year ago started pulling apart at the seams and the pleather started cracking. Called Hefner’s and the service lady basically said Ashley is junk and said there was nothing they could do because I didn’t have some extended warranty which no one offered me. You would think the salesman would have tried to sell me that or at least told me Ashley is junk which the service lady said we should have talked to her before buying, but who would know to do that. I would not recommend buying anything from there

I highly recommend Hefners for all of your furniture needs. Great friendly service and prices no one can beat!

Love his stores!

Top of the line very interesting

If you want great service and quality at its finest, try Hefners. Cindy Bruce went above and beyond to help my husband and I pick out two beautiful recliners. She also helped us pick out a beautiful bedroom suite. Cindy got us a great price and was so kind to both us. Hefners will be the store we go to from now on. Thanks Hefners and thank you Cindy Bruce!

Nice people to do business with. Dawn Lynn was great help and no pressure....😄

We love Hefner’s we always ask for Cindy Bruce she is so friendly and easy to work with we have used her twice

Cindy Bruce was amazing (and patient) helping me choose the perfect furniture for my home.

Great place to find furniture, and Sterling is the best salesman there.

Lots to choose from! Just couldnt find what I was looking for.

We were looking for a king sized mattress and box spring. Upon entering the store we were greeted and welcomed, also given direction to what we were looking for. As we were browsing the salesman (Steve). Introduced himself and offered to help us. He was very friendly and knowledgeable about the mattresses and thier distinctive materials, coils, etc. With his help we found exactly what we were looking for. We were very pleased with the store and the service. We definitely recommend this store!!!

Good luck with finding help from anyone all I got was should be something similar in this certain area an there wouldnt be anything similar in the area directed, no one even tried to make a saĺe.

Always shopping and sight seeing at Hefners, and their staff is so helpful.

I walked around the entire store and no one talked to me.

I wont go into great detail, but Cindy Bruce needs to learn how to speak to her customers. Telling me I could make friends at the senior center like her 94 yr old mother, is not a way to make friends an influence people. I do not know how old you think I am, but you are off by about 34 yrs. Apparently , you are not good at math or you could have almost figured my age by the age of my mother.If your mother is 94 you are not far from me. Telling me your mother does not feel old either just added insult to injury. No sale here!

We have bought from them before but NEVER again. We went to buy a mattress. The lady started our paperwork then said she had to get a number off the mattress. She told my husband to meet her back there. 15-20 minutes later my husband calls me. I was sitting up front with the kids letting him eat popcorn. He ask if I see her because she never came back. I look over and shes sitting down at her desk helping another customer!! We go to walk out clearly upset the lady follows us out the door. She says Change your mind. My husband says Yeah Im upset you just left me back there and helped someone else. She says Yeah well we are all busy with like 3 people. There was several people at desk doing nothing and she was helping nobody when she started helping us. I call the manager he says How long ago? I said Just now Im actually in the parking lot. He says Thats not ok, Ill talk to her. And hangs up. Not once asking my name, not asking us to come back in so we can work it out. Clearly they dont want our $1200 so we went to Generations Furniture where they were more than happy to help us find what we needed.

Bought a nuce bed set very pleased

Love this store recently bought living room furniture here and a dishwasher and have bought many other things.

Their store and website say theyll price match.But they fight ring it.Charged for delivery,when sign outside,and all their trucks,says free delivery.Was told theyll price match,but if they do,they wont deliver. When I told them Best Buy has a better price,they told me Best Buy charges a $150 per item delivery fee. That is a lie.Best Buy confirmed that as long as your order is over $399,they deliver free.So...i have to go pick up the appliances,and wait 7-10 days for a check for the price match difference to be mailed.Will NEVER buy from,nor recommend Hefners.Spent close to $4000 to be lied to and treated like this.They could have made more,but Ill never again do business with this shady outfit.Might complain to the BBB and state atty general as this is classic bait n switch and deceptive practices.

Sweet

This is one of the most awesome furniture store ive been to. Almost like a museum. Real good service and financing. Must visit even if its just to walk this large place and look

Hefners is definitely SEMOs premiere furniture store. This place has a bunch of chairs which you will never catch me sitting in. I mean theyre nice chairs, I just never sit in no chairs essay.

Helpful friendly staff, honored sale price of competition, offered same ad cash financing. Large selection and just fun to broase around and see odd and vintage items ad well as a customer snack bar n area.

Dont fall for the zero interest !!! You actually will be paying over 24% and then get refund of the interest paid if paid off in the 2 years. We were never told that by the sales rep. We thought we would be paying monthly payments equal to the full amount of the purchase. Bait and switch tacticsWe should report them to the Missouri attorney General office!

This place is a joke ive been trying to get my sectional fixed since ive bought it. I sent them pictures of everything in the beginning of November and even got texts messages back saying confirmed (have proof). Never heard anything called back and they said they would get it fixed after the Thanksgiving holiday. Never heard anything after that. Called back in December or January and talked to a different lady who said they have no record of me sending pictures, they werent even aware it was broken. So I sent them all over again and now Ive been waiting on the part for 2 months in the meantime I refused to pay anymore on this sectional because I was so close to paying it off I didnt want void out the warranty like they were shooting for plus I shouldnt have to pay for a broken sectional that got sold to me broken out of the store. Now Im getting letters in the mail saying its repossession time. Needless to say they are not honest about upholding their warranty and sell broken products out of the store that they refuse to fix. Now I have to find the time out of my day to talk to an attorney when this problem should of never happened. I try to be honest with people thats honest with me and this here is not the case

The people here will help you in any way and the store is so big and clean

Ms. Cindy Autry was very helpful and a great saleslady.

I love this place. They literally have everything you can imagine as far as home furnishings and art work.

Liked it but wish prices were a little more flexible.

We buy all our furniture from there. Love this place

Very nice furniture...if you can afford the prices!

Friendly people and good service.

They lied about warranty just to sell an extended warranty on a product that had a factory lifetime warranty. We got our money back before delivery but only after a long battle. They are very dishonest!

Go see Linda. Great selection and service!

Great people, easy to back into with semi

Amazing selection and friendly staff.

They have a good and friendly staff

Its amazing place to get furniture

Absolutely the best furniture and appliance store.

Very friendly peopleVery good selection of furniture

Their location in Farmington MO is is far superior to this location.

Nice items, can be a bit pricey.

Great people......great place....

Worse place to deal with. Dont care about there customers and only cares about money !!!!!

Always run into friends and family. Furniture lasts forever !

Too expensive 700 % mark up lol well I hope not

Poplar Bluff & South East Mo.s go to place for all major brands of house hold furniture & appliances.

Very nice stuff, will return

Nice but prices are high

Friendly service, a bit over priced

Too cluttered and over priced

Theres no place like Hefners

Over priced

Great