This is the second VW we bought from Bud Brown and both experiences were great. Jeff Condrey just sold us a 2022 Tiguan and went above and beyond to ensure that we were able to use some of the new features, such as self parking.

I purchased a used vehicle from this dealership and within less then 24 hours, I learned that our finance had change due to a loss of income. Spoke to Rick, the manger and said I would not get a refund for the vehicle. I would have to pay $1,000 to return within 24 hours. What type of customer service and satisfaction is that? During this COVID time, Rick had no compassion. This dealership has short term mindset and dont care about long term customers. So many other reputable dealership allows 3-7 day return police if not happy. Please DO NOT BUY from this dealership as the return policy is the WORST!!!! Ill make sure non of my family members or friends purchase a vehicle from your dealership as I am a very dissatisfied.

I had the best experience with Steve in service. He found the issue with my car and was able to get it fixed very quickly. He spoke to me like I was a family member and made sure I understood what was going on. I highly recommend the service department thanks to Steve!

After being on a hunt for a new Tiguan R I called Bud Brown, they had 1 left. I hurried to their dealership and had a great experience. No pushy salesmen. They’re incredibly down to earth and honest but, also have a great selection of VW’s. My salesman was super awesome and made this the easiest car buying experience I’ve ever had. Thanks Bud Brown, I’m sure we will be back in the future!

We have been leasing cars for 15 years with Bud Brown, we have had nothing but amazing customer service with them. They have been super friendly, honest and they definitely got the extra mile to be fair and to help in anyway that they can. I have visited other VW dealers in the area, and it was a completely different experience. I will never go anywhere other than Bud Brown. They have taken great care of my family and the friends that I have recommended. Peter the sales manager is so professional and just truly a good guy. We will be back in January when our lease is up.

Excellent customer service, the best car-buying experience we have ever had. Everyone from the front desk to the final paperwork were all kind, helpful and professional. Thanks Max, Smokey, Pete and I cannot remember the business/finance managers name but he was professional and prompt! Love our new Volkswagen ❤

Excellent experience buying a car here. Jason helped me get a great deal on a car I wanted. Helped explain each step of the process and was very concise in his answers and explanations. No high pressure sales tactics. Everyone was very friendly. I love the Atlas Cross Sport I got from Bud Brown. HIGHLY RECOMMENDED.

We had a great experience at Bud Brown. The willingness and patience of the entire staff to help us find the perfect vehicle was outstanding. It’s a tough time to buy a car and Bud Brown made it feel so easy! The price, service, teamwork, and knowledge was better than any dealership we had been to. Andy Lowe was so personable, passionate, and incredible to work with. He is there every step of the way to find the right fit for you! I would recommend Andy to anyone looking to buy. You will feel like you made a new life-long friend! Between the service, quality of vehicle, and family feel of this dealership, you cannot go wrong! So happy with my 2021 Tiguan! Dream car for sure!

Friendly and helpful. Buying process was stress free and not pushy. Sorry I cant name names, I’m terrible at remembering them, but everyone we interacted with felt like old friends. They explained everything and kept to the facts. Overall, love the Jetta I purchased! Will definitely keep them in mind if I need another car!

Steve hill in service is fantastic, very personable great help getting issues resolved if 6 stars was an option I wouldn’t hesitate !

Norman is the best man. Always very friendly and willing to go the extra mile to handle anything.

Good cars, better prices. Andy got me the best deal! I recomend 100% Bud Brown Volkswagen!!

My experience during my purchase at Bud Brown was excellent. Many other places are pushy, and right out the gate Roman was truly patient. He never pressured me to buy that day, and did not rush me into making a decision. They were very helpful and made sure I loved what I was purchasing. Highly recommend!

Great people. Andrew was a true car enthusiast and took excellent care of us

I purchased a car from BB VW online. They had all the documents ready to go when I arrived to pick up the vehicle. I was in and out the door in less than 1 hour. Their financing actually beat my credit union. I would definitely recommend BB VW.

Came in for an oil change, left with swirl marks in the paint. The service for oil change was great and professional. They offered a car wash afterwards which I accepted since my car was dirty from a rain. When I got my car back I noticed swirl marks everywhere on the body. A dirty shammy had to have been used to dry it off. They were not there before I arrived, but manager absolutely refused to believe they had anything to do with it. Now Im left with their mistake.

Highly recommend! The sales staff (Max) was friendly and incredibly knowledgeable. He talked us through all the tech and safety features of the VW Atlas we were test driving. The car was priced right and Max made the buying process incredibly fast and smooth. This was honestly the best car buying experience, and I highly recommend Bud Brown Volkswagen to anyone looking for a high quality vehicle and seamless buying process. Special shout out to Max who was just fantastic to work with!

I bought a 2018 Honda Accord from this dealership and my salesman Ramon was a great guy to deal with. The whole transaction was great to be honest. The problems came after the car was purchased. Leaving the lot I had a piece of plastic detach on the interior which isn’t a huge deal. Then I had a noise start in the passenger side front end and the trunk latch wasn’t operational. I contacted the dealer but never got a reply until after the 1000 mile 10 day warranty they offer had expired. How convenient. The next issue I had was not even to the first oil change I noticed I had a pretty good leak in one of my tires. I took it in to be repaired and they show me the tires all four of them were to the wear bars. They had maybe 3/32 of tread left. That would explain why the previous week why it was hydroplaning so bad in the rain. You could say this is my fault for not inspecting the vehicle well enough but for a dealer their size you wouldn’t think they would sell a car with tires in this condition. Really left us feeling like they just cared to make the sale and that’s it.

Had the best salesman ever. We didnt feel pressured to buy anything. Jeff was definitely the best salesman I have ever dealt with. Great place and great people all around.

SINGLE WOMEN shop here! I wasnt thrilled to be looking for a car alone and was even looking at Carvana. I looked for months. Bud Brown was way better. They have better prices here and great service. Not pushy at all. Everyone was very friendly and welcoming. Glad I didnt buy online. Ramon and Julie were lovely.

This Is The Only Place I Have Ever Taken My Volkswagen Because I Always Feel Like They Care! Steve, In The Service Department, Is Especially Knowledgeable And Helpful. Keep Up The Great Work! Thank You.

The staff was friendly, knowledgeable, and courteous. They were able to address my concerns and the services I inquired about. My services were completed in a timely manner, for a reasonable fee. Steve is a big part of why I will trust them for my VW needs.

Great dealer, Mike was very helpful. Everyone was very nice.

I never mind going here for service because the people are always so nice and work is done in a timely fashion. There is always an inspection done so I am aware of anything coming up in the near future. It is a pleasure to deal with a company that values you as a customer. Highly recommend for sales and service!

This is my 3rd VW Passat from Bud Brown Volkswagon.Hands-down, Missy (Melissa) McConnell will take care of your needs throughout the whole purchase/rent experience. And what goes beyond standard service, Missy will follow you throughout the time that you own/rent your VW car/suv.I used to be a Honda-person but Ive switched to Volkswage for the quality of the car & the GREAT service that I get from Bud Brown.Did my Honda sales reprentative do that (no)- Missy remembers her customers and shell advise, help with problems, and give you the best service.Bud Brown has many great staff members- the Finance Team and all of the Service Staff! All Customers are taken care of by any staff member they come in contact with.HIGHLY RECOMMEND! -Janet

I absolutely love this dealership! I bought my Golf from a different dealership, but absolutely wanted to go to one that knew what was going on with my car! Yes, it is out of my way. But so worth it!! The guys that work the shop are AMAZING. They are so respectful and knowledgeable! Great service for minimal cost! Definitely check them out!

I’ve serviced my car at Bud Brown ever since I met service mgr Steve Hill…. He’s constantly advising me of upcoming service events that need attention and giving me cost estimations. I’m never surprised by maintenance expenses. Work is always completed on time and in excellent fashion along with a free car wash. I’m totally pleased with Bud Brown Service.

Great experience from beginning to end. It could be tough buying a car from out of state but everyone made it easy. Ty was great to work with and kept in touch as we awaited a vehicle to be delivered. The sales manager and finance manager reached out often to make sure we had all questions answered and to smooth the day of sale process. Finally, as we locked in on the purchase, Jason was awesome. He provided transport to the dealership and was great walking us through all the vehicle features. So happy with how it all came together.

Today we bought a car at Bud Brown Volkswagen in Olathe, KS. Our salesman Andrew R. (Andy) was very friendly and helpful. He seemed to genuinely care about our needs and worked hard to get us a car that is perfect for us. We appreciated that the dealer posted prices on the vehicles and we really like the powertrain lifetime warranty that they provide in their vehicles. Car shopping was a very positive experience. Thank you!

Everyone at Bud Brown Volkswagen was incredibly helpful and knowledgeable. Super friendly staff. If they didnt have an answer to our questions, they all worked as a team and found someone who had answers. They let us test drive as many cars as we wanted and helped us narrowed it down. They showed us the financing and monthly payment. Jason Wattree was our sales person and was there for us, at any given time we had questions, and was super helpful and knew a lot about cars. We highly recommend going to Bud Brown VW, because they have the inventory and competent people to help with every step of the way.

I was well taken care of. I wish all retail businesses (shopping, food , etc...) would possess the same customer service skills as this dealership.

I had two tires blow out on me on a Tuesday and had my car towed to the dealership thinking they would have the tires on hand. Should have called first as the tires were not a standard size. They ordered my tires but were only able to provide me with a loaner car for one day when it would take until Friday to have the tires delivered and installed. It is not their policy to lend out loaner cars for that period of time. Luckily, I was able to rent a car in the meantime despite the high demand for car rentals at the time. My car was finished promptly after the tires arrived on Friday morning and it was washed and clean and ready to pick up on my lunch hour. They had recommended a four wheel alignment which was also done and she drives much more smoothly. They did a great job with service, just wish they could have provided me with a temporary vehicle while waiting for the service.

Great car buying experience all round. I’m glad I supported this great local dealership.

The service department is awesome. Always timely and go the extra effort to clean the car and explain the services completed and recommended.Always an awesome experience.

I had such a great experience purchasing my first car through Bud Brow Volkswagen dealership. Thank you to Phill and Max for your help, would definitely recommend.

Michael J is a great salesman, I would refer anyone to him and would certainly buy from him again. He is not pushy, very knowledgeable, and if he doesnt have an answer he will find it!! Thank you so much Mike, I love my new ride.

Thomas was so professional and knowledgeable. He helped me out with my Jetta. I will continue to come to Bud Brown Volkswagen they’re the BEST! Thanks so much Tom!Tara W

Jeff from Bud Brown VW made buying a car the best experience from start to finish. If you are looking for a car ask for Jeff!! Jeff along with the rest of the staff at Bud Brown don’t just want to sell you any car, they want to sell you what you want and make sure you leave with a smile on your face and and what best suits you and your family. Thank you Jeff and the rest of the Bud Brown staff for making this car buying experience the best!

I highly recommend purchasing a vehicle from Bud Brown. Ty had the vehicle up front, and ready to go for me when I got there. Mike was very kind and answered any questions I had. He wasnt pushy at all. I felt bad as I didnt get there until an hour before closing and then decided to purchase the vehicle. I ended up keeping them well past closing. However, they were very helpful and the process was seamless. I love my new Atlas Cross Sport!

The very professional no surprises. Beautiful vehicle, as well the staff.Max, you first introduced the vehicale, and I said I would wait until Friday..sorry, I could not wait. The information you provided was compelling. The team: Rick; Jason; and all others involved were nothing short of fantastic.Thank all of you for your help. Be safe and well.Truly,Rick Wilson.

Had a great experience through my last two visits. Came in for routine maintenance, then an issue popped up with a part that was serviced which left my car unsafe to drive. I had it towed in, and they provided a loaner car to me on very short notice, had my car done by the end of the workday, and also offered reimburse me for the tow service!

Max and the staff at Bud Brown VW made our buying experience enjoyable and hassle free. They were responsive to our needs and considerate of our time. Highly recommend.

I have now purchased 2 vehicles from Bud Brown & each time my experience was quick and easy. Great folks to deal with, Jerry Arns & Max B are great guys. Ask for them.

Buying our used Malibu was a great experience from our very helpful salesman Jeff to the finance team that helped complete the deal with extended warranty. The customer service was top notch every step of the way. Cannot be happier.

Outstanding process organization ! I came in with no preliminary appointment for recall service plus periodic maintenance - got my car serviced in timely manner, couple more minor issues were detected by mechanic and addressed right away.

FANTASTIC!!! ILL SAY IT AGAIN..... FANTASTIC.... Professional... Fast... Accurate... Just great to deal with.... It was towed from the Volkswagen dealership in Lawrence.... Been there for weeks waiting on them.... On top of the wait... After it went to Bud Brown.... Lawrences diagnosis was on the wrong end of the engine..... Bud Brown is great!!!

If you have the chance to work with Missy, do so. She took great care of us and was so funny! We had a really good experience with everyone that helped us through the process. Definitely recommend.

I had a terrific experience at Bud Brown Volkswagen. I purchased an Atlas. Roman was a terrific salesperson. So knowledgeable about the product, very professional. I was very very pleased with my purchase. It is my first VW but I hope it won’t be my last!

Car buying was a great experience. I felt no pressure and loved the people at Bud Brown. Jason Wattree was great in sales!!!

Fantastic dealership! I walked in 2:30pm and drove off with our new car by 5pm.

Steve & his staff exceeded my expectations in every way. They got my car in sooner than promised, found extended warranty coverage for a primary concern, didnt try hard upsell for things that didnt need to be done & got the vehicle back into the shop in an expedient manner when there was a follow-up issue that they were not aware of initially. Great job! Couldnt be happier. Rarely leave reviews in life, but the experience warranted it.

My experience was with the service department. The staff were very professional and I was pleased with the service. The waiting area was very comfortable.

Always a great experience. Return customer. Thank you for allowing me to update my Passat!

Sales experience was great and relatively efficient. Jason was a pleasure to work with. Low key, reasonable and understanding. Finance experience just feels shady. I was led to believe I was getting best rate available from VW credit with my credit score of over 800. And I went with it because I just wanted to get the deal done. Their rate was 3.87%. Walking out I regretted it, then asked if we could redraw papers with my bank and they acted like it was impossible. After a few phone calls the next business day with VW credit and VW customer care it seems the dealer has some say in the interest rate. So I’m led to believe they are incentivized to stick consumers with a higher rate. I can refinance without too much problem, just frustrating they wouldn’t even try to work with me immediately after signing.

I highly recommend Bud Brown Volkswagen. I recently took my vehicle in for a routine maintenance and I am pleased with the service I received. Thomas F and other members of the service team were very professional and helpful. The work to be performed was thoroughly explained and Thomas was friendly and open to questions. The maintenance was completed in a reasonable amount of time and I see no reason why I wouldn’t use them again in the future. Thank you!

Roman was very helpful and explained everything about the process. He worked with me on my trade in and was always very personable even though they were super busy and he could have had a new car sale.. The finance office got me a great interest rate along with gap and protection coverage. I would highly recommend Bud Brown Volkswagen for anyone interested in purchasing a quality used car.

I always enjoy a trip to Bud Brown even though I leave with a lighter wallet! 😁. Everyone there is polite, friendly & professional. I wouldn’t go ANYWHERE else. Kudos to Steve, Norman, Kelly & Missy! 💜

A great and easy process. Zero pressure to buy involved. They worked with me to understand my needs. Their team of employees are excellent! We will be buying again from Bud Brown!

Mike was amazing. He helped us find exactly what we were looking for. The people we dealt with were very friendly and respectful of our needs. All if ot questions were answered promptly. No high pressure sales! Thanks fir a great car buying experience.

I had a great experience they were very nice and respectful and explained everything in detail and took their time.thank you i will definately return for all my Volkswagen needs.

This is the 3rd car I have bought from Bud Brown and Melissa. Keep coming back because they keep giving me a great deal! The whole experience was a pleasure from start to finish and I love my new car!

We went in knowing exactly what we wanted and they made the transaction smooth! Melissa, “Missy”, was so kind, easy going, and extremely knowledgeable creating such a great experience for our family! We test drove at many other dealerships before finding our way to Bud Brown and I am so glad we chose them for our purchase! Would highly recommend for all of your car buying needs!

Just Purchased a vehicle from Bud Brown VW. Found it online, called and spoke with Jesse, told him I was coming from St Louis by train(ended up being by bus) He picked me up at my Hotel, drove me to the dealership where everybody was helpful and Friendly. Thank you Ramon and Julie and Jesse for a great experience. Best experience I ever had with a vehicle purchase.

Working with Jesse Tinker at Bud Brown, was the best car buying experience Ive ever had. Everyone that I came in contract with was very kind and accommodating. I love my Volkswagen ID.4, and Jesse answers any questions I may have still today and the car is parked in my garage. Thank you Bud Brown & Jesse for the wonderful experience.

They are great at identifying and solving problems. I had misfires at two cylinders. Technicians were able to identify and change out necessary parts.Runs great!

Ive bought a handful of cars from dealers and this was one of my best experiences. Salesperson was not pushy. They were very busy, so we ended up with a second person. He went above and beyond so we could close that evening and not have to drive back. He and a few others busted their butts to have the car cleaned. Top notch service and experience.

Mike was was exceptionally helpful , helping me test drive 2 cars, and explaining the pros and cons of each model. Help me filling out the financial papers, and had me out in no time. Also was available anytime on the phone answering any question. It was a pleasure to work with him!

Steve in the service department was so helpful and had answers to all my questions! He went above and beyond in customer service, he made sure to communicate with my boyfriend and I in regards to my car when needed and I was amazed at his willingness to help me put on my license plates and make sure I was all set once it was ready for pickup. I will be back!

I purchased a 2016 Jetta sport and added a warranty on this pre owned Jetta during signing for the vehicle to have tires replaced or repaired at most cost to me since I commute daily for work.I’ve had 2 blowouts and 1 tired needing repaired. All three times I’ve made a claim they have refused to help me with any of this even after they’ve confirmed the warranty I had (which I can’t recall the exact name of the warranty my apologies) and they never replaced nor refunded anything.This dealership is super nice upon buying a vehicle or going in to pay for an oil change but when it comes to them fixing something under warrant like n in my case they seem to hesitate and are completely unfair. I will never go to another VW dealership especially this one.This car comes with 250 dollar tires but I’m rolling in cheap Walmart tires all because I fell for the stupidity of a warranty scam from the beginning! Stay away from this place! It’s a joke!!!

Melissa was fantastic to work with! We never felt pressured or rushed to make a decision. This was the best experience I’ve ever had buying a car. Highly recommend Melissa!

I always have a wonderful experience when I visit Bud Brown Volkswagen. Sales, service, etc. are knowledgeable, personable and professional.

I continue to recommend Budbrown VW.This is why… They run the business and treat their customers like family. 25 Years of Service and Sales with the Budbrown Automotive group I have never been disappointed. Missy M, Steve H have always taken the time to explain repairs, sales and financing options. I trust they have my best interest at heart. The no pressure sales approach leaves me confident not confused . I absolutely love my Tiguan. Stylish, economical and smooth driving . I couldn’t be happier. Thank you Budbrown family for keeping my family in a safe, reliable vehicle for all these years !

Our family has purchased two cars from Bud Brown in the last few months. Jeff, Missy, and Julie were great to work with and made the process easy.

Bud Brown and my contact Steve Hill had my best interests in mind the entire time my vehicle was in for service. Thanks for the excellent customer experience. Jeff

Outstanding sales and service departments. Missy and Steve are professional and friendly. They take the time to listen and do their best to meet customers requests. A first class company with first class employees

Omg when I say a happy customer! I am extremely happy that I I chose to drop in Bud Brown Volkswagen, It was an amazing experience Jason my sales agent was fantastic! All I can say is I highly recommend this dealership, the whole team and vibe was everything Thank you all at Bud Brown Volkswagen.

Steve showed great customer service and made my experience extremely easy. Very great person and employee!!

Jason W. Is one of the best car salesmen I’ve had the pleasure of working with. Jason knew the car in and out and explained everything for me in detail throughout the entire process. The people that work at Bud Brown VW are very nice, genuine, and relatable. The buying process was smooth and fast. I highly recommend this dealership.

Bud Brown is the ONLY place I will take my car for service. I have been going to them for nine years now and they really are the nicest people! Steve in service is the nicest, most caring person I’ve ever had the pleasure of interacting with when getting my car serviced. They won’t do anything that isn’t necessary and they don’t treat me like a woman who doesn’t know what she’s talking about, even if I don’t know what I’m talking about :)Thank you for always being fantastic! There’s another VW dealership five minutes from my house but I will always choose to make the 35 minute commute to give Bud Brown my business because of the great customer service.

This was my first time visiting Bud Brown Volkswagen but we will be coming here for service moving forward. Steve Hill in Service went out of his way to help us get a problem diagnosed and fixed on Car so we were not without a vehicle. He was honest and up front about potential problems and their process for diagnosis. Ended up being a simple fix and he got us back on the road the same day. Highly recommend Bud Brown VW and Steve to anyone for servicing their VW.

My experience was horrible.I have brought my car here multiple time. This specific time was for a check engine light being on. They told me the issue should of been taken care of sooner at which I explained to them that my car was towed here over a year ago for this same issue and they chose to not do any diagnostic testing on my car at that time. At which I had showed them videos of what my car was doing even. They have all of this written in my chart because they read it to my dad and I. They are telling me that it will be almost $5000 to fix but head they fix it back them it would of been covered under my warranty. This place is all for the money and not customer service.

Melissa took good care of us! Helped us find exactly what we were looking for and the trade in process was smooth.

One of my least favorite things to do is to go car shopping but Jeff made the entire process extremely easy! I would highly recommend Bud Brown Volkswagen to anyone who wants a low pressure sales process. Make sure you ask for Jeff...he was amazing!

This is my third car with BudBrown and Jason has been my salesman for it all. Hes very personable and knowledgeable on all tech and car specs. He listened to exactly what I wanted and what would work for me financially, no pressure atmosphere. Super happy and excited for my new Atlas thanks so much for another awesome experience.

Jeff greeted us on the lot just after we arrived which is very important. He listened to our need and made sure cars were ready to test drive. Sales process was smooth and easy. Great deal and didn’t waste my time. I would go to this dealership again.

Best car buying experience I have ever had. Drove from out of state to pick up my Atlas and from start to finish everyone was helpful and friendly. All the paperwork was waiting for me when i got to the dealership and i appreciated that since i was with my 7 month old. Mike was even nice enough to play some videos on his computer for my baby while i was signing the last of the paperwork. They aren’t pushy and very accommodating with what i wanted to look for and my trade in.

Mike helped us find the right vehicle, but equally important, helped make the buying experience a fantastic one. Mike did not pressure us at all and advocated for us in negotiating a good price. We were in and out in less than 2 hours. I would definitely seek Mike out for our next car purchase.

My experience with Bud Browns service rep was fantastic! He was kind, professional, intelligent, knowledgeable and fun! He has a great personality and would be a service rep that I would want on my team if I owned a business! 5 star service! Highly recommended!

Went to a local shop for an oil change but received a fishy invoice for $1000+. Took my car to Bud Brown and received fantastic service from Steve. Not only was the second opinion honest but I was provided information regarding why the techs are some of best. Im definitely not taking my car anywhere else! Thanks Bud Brown!

Steve is always cordial and quick to get a service appointment scheduled. If a maintenance action item is discovered beyond what the original appointment was for he contacts me. Steve explains what needs to be done, why, and what my expected cost will be. The service department at Bud Brown Volkswagen has always been great from my experiences.

I recently bought a car at this dealership. Max was the gentleman I worked with. He was knowledgeable and professional. If you want good customer service, I suggest you ask for him. However, I was also impressed with the dealership as a whole. Their customer service was outstanding. I recommend this dealership.

Steve Hill & The Service Department are the best in the region. Thank you for the honesty and defined approach when repairs are needed. I will continue to drive by the other two VW dealers/service dpt’s for the Bud Brown Team to handle my needs.

I usually have a good experience with the service here. The associates are very friendly and that’s why I’m giving 3 stars…..but this last time, I booked my appointment over a week ahead of time. I needed 2 tires…..a couple of days before my appointment, I get a voicemail from Bud Brown stating that they ordered my tires but they hadn’t come in yet. This is very frustrating because my job is EXTREMELY busy right now and getting time of is very difficult. So now I have to make a second time off request instead of just the one because someone on Bud Brown’s end dropped the ball. It shouldn’t take over a week to get 2 new tires ordered and in the building.I’m considering looking for a new car soon and it WON’T be a Volkswagen!!!!

The sales team at bud brown are top shelf! Honest, trustworthy, and hospitable! Where a handshake still means something!

I took my daughter vehicle into be serviced, oil change and tire rotation, in addition to getting a couple of recalls addressed. Customer service was good, the recalla where addressed, and the service was performed. My only complaint is that the service for oil change and tire rotation was about 50% more than another dealer where I typically take my truck across the hyway. My other complaint is that as leaving the dealer, the low tire pressure light came on, when checking air pressure at home, I discovered that the tires were all low, two of them 10 psi low, the other two were 5 psi low. In any event, it tells me that checking tire pressure wasn’t part of a servicing including a tire rotation.

Once again Bud Brown has made ownership of a VW a great experience. Came in this time without an appointment to get the oil changed and just asking if replacing the fuel filter could be done at the same time. I believe they prefer to do the fuel filter with an appointment but they were able to get done with both of them in a very reasonable time. They gave me the current coupon price for the oil change without having a coupon and the price for the fuel filter change was very reasonable for being a diesel.Ill be back in 10k miles for the next oil change and a transmission service.Give Bud Brown a try if you have a VW, I think youll be happy with them.

Missy was great to work with throughout the whole process. I planned on only looking at a vehicle that day but she put such a great deal in front of me on a new Atlas that decided to buy that night.

This is the most honest and straight forward car dealership I have ever had the pleasure to do business with. No nonsense, all details explained and attention to detail is exceptional. Our family has bought four Volkswagens from Max and we couldn’t be more satisfied.

Bud brown auto and specifically Salesman jeff were fantastic to work with. I would definitely buy a car from them again, service was great and didn’t feel pressured at all. Love my new car!

Took our car in for the air bag initiator recall. Asked Steve to check our car out for no clicking sound after we had left the parking lights on at the airport long term parking lot..... They persevered and kept resetting the car computer and voila the blinkers started clicking started working.... Big thanks to Steve and team