Vivian was awesome and super knowledgeable ablut all the promotions, benefits and programs, she helped me sort out 2 different accounts. Place is clean and organized. Highly recommend doing you business here ;)
Very good experience. I was trying to port my number from a different carrier. A young lady and gentleman were working and very patient while helping me deal with my old carrier.They even stayed open late to make sure I had everything was fixed with my old carrier.Thank you so much for your help and patience!
The manager, Vivian L, helped me with the process of upgrading my iPhone. She was very professional and patient and took the time to explain the details to me. She had my best interest in mind and tried to get me the best deal without trying to pressure me into getting anything that I felt was not needed.
Vivian is professional and helpful to answer all my questions. She helps me to choose the suitable plans for my personal need. I am very happy with my phone purchased. Will definitely recommend her.
Very great customer service Kailee is a grey worker as well
Vivian is very helpful and professional! I get my new phone there and she explained everything clearly. I recommend this place to other ATT customer!
Greatest AT&T experience! Kailee was super professional and helpful meet all my needThankfulLuis Acosta
Great service to pay for your wireless service and wifi service indeed
Excellent customer service!! The staff was so knowledgeable; all the cell phone promotion, plans, and pricing were clearly explained.
Recently visited this store for my home internet and cable service, the staffs are very friendly. They are patient and knowledgeable to explain all the plans to me. I was able to finish all the sep up within an hour. Highly recommend!!!
Kailee was very, very helpful. And very professional. I appreciate her help. Thank you
Customer service is awesome and often have good promotions. Would definitely recommend this location!
Kailee was very Kind, nice and helpful with her rich Professional knowledge to serve us and satisfy our needs
Great service, the girl helped me to review my plan and let me know I am eligible to get a free phone. She is so friendly and professional, I will definitely visit the store next time!
Very nice service, Jackson provided me a very good shop experience with the TV service!!
Pro: Very good experience. I went there for screen repair and the rep is very knowledgeable and friendly. She told me the new promo which I got a new phone eventually. I hate pushy sales but the rep is nice enough to convince me to get the deal. The staffs can speak both Chinese and English so my parents can go there and communicate with no problem. The place is a gem in CTCon: Their system was quite slow, I was lucky enough since there were no customers.
Worse service ever, ., waited 10 mins and the employee were just talking to themselves ... not even coming over to greet me.... switching over to another company
Great customer service. Very friendly
Jackson was the one helping me, very nice and helpful,
I got good service but the wrong answer. They tried and failed. When this store opened it was a cool spot to see technology. Now the second floor is almost empty and their guards are not friendly bordering on a-holes
Very slow. There are 3 employees but only one of them is talking to customers. Other two are just doing... Something. A line is forming
Service here is horrible. Waited over 30 minutes without being greeted or acknowledged. Just like I did not exist. I left. Never coming back to this location. ATT if you are reading this get the right people in your store.
Not a full retail place. Dont have all the devices on hand but you can go to discuss your account. I believe they are fluent in Mandarin here.
Paying almost 300 per month just to have to wait over 2 hours for a sim replacement because the “computers are slow” that’s the definition of unprofessionalism😑🤢
They have good person here, gentle and nice. but ATT company can’t provide good service, our home internet stop by outdoor cable broken 5 days, I made 2 time appointment but no one comes, today they tell me their Technical team outage...I have to wait for one more week, but I am afraid it will be a fake appointment again, so bye bye ATT.
Horrible. I waited for at least 20mins for help without being greeted or acknowledged. After my patience ran out I asked how long it would take for me to be helped and the lady told me at least half an hour. Never coming back to this location.
I used to use ATT/Direct TV, the agent in the shop help us switched to new Uverse /internet for us but DID NOT cancel our Direct TV account. We did not find out until direct TV billed us. We are super upset. This shop is very unprofessional . They are sneaky and cheating in customer service. Should call to the main office and get the guy fired.
They have good service
The sales are very professional!
Good service, the sales person are very knowledgeable and friendly.
Find it hilarious that in the first line of the description it says Telecommunications company and your number listed to contact the store is busy.
A regular AT&T store. Not more, not less than that.
Excellent customer service.
Does any one answer the phone at this location?
They set up a used I phone that I purchased
Very helpful
I was 2 months ago and a young lady (sorry I forgot my name) had a very good service and was very patient to answer questions.
Is there any Chinese service?
I do not like it