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Edible Arrangements
1807 S Washington St Suite 104, Naperville, IL 60565, United States
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Mi
Review №1

I placed my order this past Saturday for Father’s Day which was the following day. They did a great job fulfilling the order and everything was delicious and nicely presented. Hope to order from them again in the near future for special occasions.The price may be a little high but you are receiving quality packaging and fruit!

Ja
Review №2

Very disappointed in them. Today is my wifes birthday so I ordered her something for her birthday since I had to work. Got the ordered delivered email but nothing was delivered. Ill never order anything from this location again.

Lo
Review №3

The customer service is awesome. I called & asked if they could have my order ready an hour ahead of time. They easily agreed. I came to the store, very clean & also had options to make individual purchases. They wore masks the entire time too. I look forward to going back. :)

so
Review №4

Very clean. Made with fresh fruits. Super kind workers. I recommend this Edible Arrangements to you! 🥰

Sh
Review №5

Super nice and kind workers. The made my arrangements with nice clean fruits. Fruits🍍🍎🍓🍇

Ch
Review №6

Cami is the best! My first time making a order and my arrangement was beautiful! The staff is so professional most definitely will be ordering againDon’t forget about the FREE Fast delivery

An
Review №7

Cami was amazing!! She really helped my mom out with the selection, was attentive and considerate, and more importantly, provided us with a quality product. Thanks so much, guys!

Is
Review №8

Cami was so sweet! Took an order last minute for me and made it extra special to give to my parents (which means the world to me). She had the order ready, great conversation and couldnt have made it more special .. I will be back !

Re
Review №9

Great service, product was a gift, received rave reviews

Ka
Review №10

I just tried to have a nice surprise for my parents on Valentine’s Day. Well, I order a WEEK in advance. It doesn’t get there on Valentine’s Day, I’m upcharged $20 for delivery and it doesn’t get there. Not only have they ruined my Valentine’s Day but they stole my money. I also got an email saying it was delivered when it wasn’t. They will be getting a quite harsh call tomorrow morning. Not happy. I called twice and they assured me that it would be delivered and it wasn’t. I’m furious. Absolutely furious.

Ki
Review №11

Best selection. Always fresh. Awesome customer service.

Ka
Review №12

My 20 year old son spent his hard earned money on an arrangement for my birthday recently because he knows I love fruit. Problem is that he doesnt know that I dont like unripe fruit (esp. cantaloupe and honeydew melons which was honestly 70% of my arrangement). I understand that they cant necessarily predict how much fruit that they will need on a given day for orders but it seems like this business should have a source of ripe fruit that they can use. I would have preferred an arrangement full of berries versus melon pieces that never would get ripe once they were cut up and put in the arrangement.

sy
Review №13

I put in a order last month for the “Mom knows best” special bundle for the 9th of may. Only to have it delivered on the 10th instead and wasnt not notified through email or phone. Also I wasn’t notified through phone or email that the cookies in the bundle where unavailable. On top of that they delivers my order to the wrong houes, and when called they said they’d put another order in. Though when the order arrived the balloons said “Thinking of you” and “I love you” balloons in stead of the happy Mother’s Day balloons. This service is to distasteful to me today , never again.

Tr
Review №14

Delivered on time and to appropriate destination. Mom called me in tears, wonderful surprise. Called one of the workers to ask about my order she said i got you dont worry and she most definitely did. Thanks

L
Review №15

The arrangement was so beautiful and creatively done. Best way to make a friend cry tears of joy or impress a woman you love.

Ja
Review №16

Fast and friendly, have only gone twice but both times have been easy and tasty, after receiving the food that is, the prices are a little high for my taste but overall its worth it

Na
Review №17

Very Satisfied! Ordered Online; Easy Enough! Called the Store to confirm My Order; Associate that Assisted me that morning already knew who I was! (That was a Plus) Promised she would Make it Beautiful; Fruit, Balloons & All! I wanted it delivered Prior to Noon; She couldnt guarantee it would happen, as the Driver wouldnt arrive til 1130 and it was 20 minutes til 11 & I had just placed the Order.. To My Surprise the Arrangement made it there by 1120! It was Absolutly Beautiful; Fruit was Fresh and Sweet! Chocolate Covered Strawberries were Delicious! Very Happy Customer!

Li
Review №18

Delicious!!!Fresh, BIG, sweet & juicy strawberries covered in decadent dark chocolate.Don’t wait for a special occasion to enjoy this treat. Remember, fruit is good for you & so is dark chocolate. Seriously! I love these.

Ry
Review №19

This place has horrible service! Completely rude receptionist that obviously doesnt care about her job. Completely over priced of terrible service and product. They ruined my Valentines day order! I will never again use the place for anything. I paid $120 for $10 in fruit in Hopes to be delivered on time to my wifes work, that I ordered the day before to insure time for delivery. They did not show up with my order. I highly highly recommend never using this business for any special occasion or anything for that matter. I will be demanding a full return of money!

Al
Review №20

I really can’t give a review on their service as they never answer the phone!! I’ve been trying to place an order with this location since yesterday morning and always get the same recording saying they are busy but you can’t leave a message. So here’s my message for you. Hire more people! You’re loosing business!! Huge thumbs down with this location. 👎🏽👎🏽👎🏽👎🏽👎🏽

J
Review №21

The best service and I recommend the chocolate apples,strawberries,and pineapple. Also the chocolate drip cakes are so delicious. Always makes me happy when I receive and order one!

Ne
Review №22

Great quality, arrived on time, and everything we were hoping for.

T
Review №23

Never delivered my order today for Valentine’s Day what a joke didn’t even call. I have used edible arrangements before for large client orders but never this specific store due to disappointment will probably never use this company again since you can’t rely on them

Co
Review №24

The fruit basket I ordered for my sister on 7-17-2016 was beautiful, and it was ready for pick up when I got there. The employee that assisted me was very kind and helpful. I was very pleased how the basket turned out.

Ga
Review №25

So my Office got an arrangement from this store on Friday 9/2/16. To be honest the fruit felt dried and old. It was a large arrangement and it looked nice but the fruit was tasteless. The Melon felt too dry and the grapes were too squishy. It look like they had the arrangement made days in advanced.I was/am very disappointed with the quality of fruit and upset that someone spend so much money on this.I didnt call the store... I feel that if you work in an industry such as food every product that you produce should be to its maximum standard.

jo
Review №26

The customer service at this store has always been the worst then any of the other edible arrangements stores.. it’s unfortunate that are the closest to my delivery location.. they are not capable taking down information properly and the manager BRITTNEY has worst customer service skills I have ever had to deal with, have seeing the bad reviews I would never shop here again... go to Naperville store off mc coy before coming here you will thank me later !!!!thumbs down 👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼

sk
Review №27

Great service!! They go above and beyond for my wife and I. We love the chocolate covered oranges and chocolate covered apples!

Sh
Review №28

They were supposed to deliver an edible to my daughter on Easter. The left a door hanger. I called the number and left a message. No one called back for 30 days. I called and asked them why they had not returned the call and they said, Our owner knows the Vmail doesnt work and they dont care.Sent in a bad review and they said the store would contact me. Store didnt. I guess they don care about bad reviews or voicemails.

Er
Review №29

Ordered edible arragments for Valentines Day and my girl friend never got the order. They delivered to next door and the chocolate strawberries were all mushy and dripping. Manager gave me an attitude and said nothing is guaranteed when ordering with them.

bb
Review №30

Very disappointed with this location went out of my way from Oswego to the north side of Naperville to bring my nieces and nephew here Saturday even called ahead to make sure the sale was until 5 to get there and they decided to close early not only were the kids hearts crushed but I called and spoke to Manager Megan and she did absolutely nothing to make it right I spent more time and effort than the sale we were going to get! Terrible guest service! No compassion to make things right 💔 Ended up taking kids else where to try to make them happy but they had there heart set here! Smh

Me
Review №31

Very upset my order was not delivered today and I was not told it would not be delivered until 4pm even when I order it well in advance. And now it is 430 on Valentine’s Day and I have nothing for my husband

Jo
Review №32

The customer service at this location was amazing.

Da
Review №33

Excellent, you get what you pay for!

Ma
Review №34

Melon was tasteless. Grapes strawberries and pineapple were sour.

ro
Review №35

Did not deliver on date ordered for, did not call, auto email not able to deliver - NO ONE ANSWERS THE PHONE and NO VOICEMAIL. Corporate has you on hold forever. NEVER AGAIN(really no stars cant post without one )

Je
Review №36

The best of everything

Do
Review №37

$100.00 order was never delivered for valentines day. VERY VERY upset. Now they dont answer phone yet i was charged. I want my money back

Qu
Review №38

Bad service.

Er
Review №39

Horrible service.

Information
7 Photos
39 Comments
3.2 Rating
  • Address:1807 S Washington St Suite 104, Naperville, IL 60565, United States
  • Site:https://www.ediblearrangements.com/stores/1807-s-washington-st-naperville-il-60565
  • Phone:+1 630-420-0000
Categories
  • Chocolate shop
  • Caterer
  • Gift shop
  • Dessert shop
  • Florist
  • Gift basket store
  • Juice shop
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:8AM–12PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:Closed
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Debit cards:Yes
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