Checked online for what I was looking for and it said they had it in stock. Went to the store and they actually did! Unlike the big box stores... also very friendly and courteous help!

Very helpful staff showed great patience sorting out what I needed.

Needed extension cord found it people are really helpful Id go back again

Small but well stocked hardware store. The customer service is great, much better than your typical big box retailer.

Great old-fashioned hardware store with an amazing stock of the things you need. Lots of personal help too. This is a branch of the store of the same name in Arlington.

You have to love the local feel of this hardware store knowledgeable staff very helpful.

Convienent, organized and reasonably priced.

It was nice to walk into a store and to find everything you need. Its also nice to have such knowledgeable and helpful sales people. Its not a big store, but they always seem to be well stocked.

Found all my needs in out no time helpful staff..

Quick and efficient. Staff was very helpful.

Excellent products that are very necessary.

Excellent and helpful service. I was looking to replace some screws and bolts and the staff did a great job guiding me and finding the exact size I needed for my job.

Support local hardware stores! A lovely clerk assisted us with an electric drill issue.

Beth McHugh, the assignment manager is great!! She is always helpful and very knowledgeable!!!

Had to go in today to pick up a quick electrical part. Will not shop here again after 30 years. Staff was totally unprotected ..., unbelievably, no masks, no gloves, including the cashier at checkout. Also had a couple of young boys wandering around the store oblivious to spatial distancing. Truly unbelievable selfishness and ignorance. Won’t get another nickel from me.

Very limited supply of spray paint, and nothing in a navy blue.The tools I sought were on sliding panels three deep. Very hard to see the deepest where, of course, was the part I was seeking.Good selection of adhesives, epoxy and glue.The staff (2) both remained at the register while I searched. I had to go to them three times for help with location of items.

It is a local hardware store that can help you with almost anything you need in a pinch and dont have time to drive to a bigger store for. Good quality products at high prices. Local service (personalized, genuine, nice, but slow).

A bit of everything right here & I mean everything 😀

Parking is so limited that its impossible to find a free spot most days. Store had a good variety of goods available. Floor staff presence would be great with regards to helping find items...I dont want to have to hunt down some help!!

Stay away from this place if you care about your health during the pandemic.Was waiting in line and had to listen to all the clerks boast they wouldnt wear a mask - that the governor couldnt make them wear a mask. Meanwhile all us customers, including the elderly ones, were respectfully wearing ours. Now Im a staunch believer in civil liberties, but to run your business with no respect (and I use this word pointedly here) for the health (and lives) of your customers -- is reprehensible.I was feeling so angry when I walked out the door that -- I admit, and against my better judgment - I remarked to the clerk holding the door that so youre too cool to wear a mask. He flew off off the handle and tried to fight me outside. Ill admit, I used an f-bomb here. But I was ready to fight the guy and stand my ground, when he came charging in my FACE and deliberately BREATHED ON ME from his maskless face. At that point I went back in to ask for the owner -- and when I did, the guy behind the desk claimed, with a smirk on his face, that HE was the owner. Meanwhile the other employees (all of them maskless and in the habit of crowding customers in the aisles, I had already noticed) looked at me like hells angels might look at the guy who knocks over the bikes outside the poolhall.I got out of there.These guys should be glad the governor is letting them stay open at all. I dont care what your politics are - the way these clerks acted is a disgrace on liberty and our democratic duty to protect the weak.

Helpful, friendly staff always seem to have what I want.

Wonderful staff, difficult parking.

Needed an air filter for an older Toro lawn mower they were the only ones that had one nice O fashion hardware store with a little bit of everything and friendly helpful staff Disregard my lack of punctuation and poor grammar its the speech recog nition

Feels like a momnpop but dont be deceived by the small front...they are fully stocked with multiple rooms in the basement. Help is always nearby so no need to wander around for a half hour trying to find an employee. A homeowners dream for easy pickups and last minute fixes.

Took my order for plexiglass cuts, Said it would be ready next day. I called late the next day And some frustrated woman says, we cant do plexiglass cuts. What? Advise your employees on your services. You wasted my time & lost my business. Go to Wannamaker Hardware in Arlington, They did everything i needed & seemed more experienced. Not that teenagers cant do things. I experienced the same issue at Home Depot, the associates didnt even know what plexiglass is!. You get what you pay for.

Has everything we need, even for a smaller store. No disappointments.

Great place its like going to your home town hardware... much more pleasant than the big 2 hardware stores

This is a hardware store where real people serve you. It was a pleasure shopping there.

Gotta love your local Ace Hardware.Has almost anything you would need for quick repairs or projects.They squeeze a lot of stuff into a small store.

Very helpful. Reasonably priced, right in line with the big box retailers. Cab be tough to pull In and out of the parking lot. But plenty of space to park once you do.

Possibly my favorite store in all of Lexington. I go there weekly for items to complete every kind of home project. Very knowledgeable sales people.

Theyre the best. Great stock, great people!

This place is a small cramped local hardware store. Fortunately, the staff is friendly and very helpful in locating the right parts for home projects and emergency situations. Its definitely better to ask them for help than to browse.

Friendly service with almost anything you could need for a home improvement project or the like.

Local service. Used to be fully independent but now owned by Shattuck Hardware. Still great service.

Coffee helps me wake up

Great service and knowledgeable staff. They have a good selection of most household needs.

They always have what I need

This is a really good local hardware store with helpful staff and a large inventory of the things you need if you take care of your own home.

Big selection for a small place. If you come in close to closing time they wont be very happy and will just tell you to get out since they want to go home. Well just one persons experience with one staff member.

You can find some special parts here, even you cannot get it in Lowes, I like here, good customer service.

I called to ask if Ace offered tool sharpening services. Joe answered and was snotty and dismissive. Sorry for being a female asking how much to sharpen an axe.He was flustered and snarky and said there was a range of prices for axe sharpening and acted as if I was an imbicile for asking such an absurd question. I then called Bedford. Nice guy, good mood, $4 and said an axe is an axe. I didnt bother telling him of my experience at Lexington.Buh-bye Shattuck - keep hiring jacknuts like Joe who dont think women should be allowed to ask questions and you might see a 50% reduction in sales.

No coin valves. Counter person couldnt help. Or didnt want to? Oh well someone else gets my business.

Good service and good selection. Convenient and close to Lexington center.

Staff very helpful and they have a great selection even being a smaller store

Great Hardware store with very helpful employees

Lgreat location they have everything

Excellent service.

Good local hardware store

Great lawn mower blade sharpening...

Very helpful staff

Couldnt find any help. Felt like a small overpriced home depot...

We had a similar experience today. Staff refusing to wear masks. Almost every customer followed their lead and didnt wear a mask. Social distancing not being followed by staff or enforced for customers.

People are so helpful

No longer selling red mulch.

All you hardware needs in one place.

Helpful staff

Excellent service