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Allied Computing
233 2nd St W, Kalispell, MT 59901, United States
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Allied Computing
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Co
Review β„–1

I loved the service and prompt repair for my phone. However a five star quickly went to two because the customer service for my dad was reportedly nonexistent. I sent him on my behalf to get my phone and he was treated rudely at the store because he had β€œno appointment.” I called to let them know he was coming. πŸ€·πŸ»β€β™‚οΈAn apology would be nice; mask or no mask, appointment or none.

He
Review β„–2

The windows are always clean and it has a nice store front.

Ki
Review β„–3

Not enough space allocated to say how amazing Allied Computing and the staff are. Our school is grateful for the support which is always delivered timely and professionally. Ive also worked with Allied on a personal level for our iPhones. Their depth of knowledge is outstanding! I wont go anywhere else.

Sh
Review β„–4

Allied has Always saved me by unlocking my phone I am 73 years old and my short term memory isn’t greatIf it was possible I would rate them TEN stars

Je
Review β„–5

While I didnt technically pay for service here, during the pandemic the person answering the phones was very helpful. He answered my questions about linking multiple routers together. He was extremely helpful and gave me information that led to a successful installation. He took about 10 minutes of his time to do so and I really appreciated it.

Ga
Review β„–6

Allied Computing is a fantastic resource to have in the Flathead Valley. As the ONLY Apple certified resource in the area they were fantastic in getting my iphoneX back up and running. During the pandemic and working from home I was in dire straights with my phone dying and not having any access. They were also super generous in letting me work from the lobby while my phone was getting set up. Super reliable and professional! Highly recommend!

Br
Review β„–7

We had what ended up being a very minor problem with our Macbook Pro. Calvin was amazing. He broke everything down into laymans terms so we could understand. I also asked about upgrading one of our other machines and Calvins candor and honesty were greatly appreciated as he could have very easily taken advantage of use. I would rather come here than a Mac store any time!

Gr
Review β„–8

As an iPhone owner since the 3G, I was DEVASTATED to have cracked my first screen on my brand new 11 Pro. I was about to send it off to Apple when I came across Allied Computing. Being the only fully certified Apple Repair place in town, I have to say my experience working with Devona and Calvin was absolutely incredible. They had the replacement screen the very next day and had my phone fully working again within 48 hours.THANK YOU to the team at Allied Computing for having such a professional, caring, and genuinely awesome service right here in Kalispell. If you are in need of any help with your Apple product, I HIGHLY recommend Allied, they are extremely knowledgeable and being dedicated to Apple products makes them an extra special asset to the community. Very glad I chose Allied, and should I need help with my Apple products, I wouldnt go anywhere else.

Ka
Review β„–9

This team has given me back my computer after installing a new battery and it feels and acts like a brand new computer. Thank you for getting this done quickly and for such great service.

Jo
Review β„–10

Amazing customer service. Very knowledgeable staff. Never taking my apple products anywhere else!

Je
Review β„–11

Calvin went above and beyond in getting my business computer fixed. I am a programmer and its very important to have my computer running and available to me. I dropped off my computer on Friday and somehow he had parts ordered, installed and had my computer fixed on Monday. Absolutely amazed with the new hardware installed and his level of expertise. Will definitely be using Allied Computing again in the future!

Sa
Review β„–12

Ive had multiple computers have various issues. Theyre quick on the turnaround and will talk to you exactly about what the problem is. I appreciate their work. If you have an Apple product that needs service, take it there. They do charge $60 for a diagnostic if its not under warranty, but I think youve got to pay people for their time, so I dont find that unreasonable.

Je
Review β„–13

Allied is by far the best Apple store in the area. Calvin really knows his trade and repairs/upgrades are always done quickly and the work is impeccable. I would HIGHLY recommend this business!

Da
Review β„–14

I am new to the area in the last year. Had a great apple guy in California but was not sure about here. Was referred to Allied by Apple technical support and have been overwhelmed in their kindness and expertise So glad I could find such knowledgeable and kind people

Ve
Review β„–15

If you need help with your Apple phone or Apple computer this authorized Apple dealer is where youshould go. Calvin is brilliant, ethical and can fix it! Service provided by Calvin and Devonna is outstanding.

Pa
Review β„–16

After waiting well over an hour at the Geek Squad desk, I was told there was nothing they could do and referred me to Allied Computing. What a refreshing experience! Calvin was quick to assess the problem with my MacBook Air. He ordered the parts and fixed my laptop promptly. Excellent service.

Do
Review β„–17

Got a diagnosis on my mac and was able to get the issues on it fixed or quoted.

Jo
Review β„–18

Computer crashed, and they were very helpful and getting all my files back. When my new computer didnt have enough room, he helped me come up with multiple solutions to solve my problem and walked m through everything. Will definitely return if I have any future computer problems.

St
Review β„–19

Calvin is great. I brought my MacBook Air in expecting bad news...had a water damage incident. Geek squad told me they couldnt do anything other than send it to Apple (4 weeks). Calvin found the problem, replaced the part, and got it back to me within 3 business days (most of the waiting was because of shipping time for the new part). And to top it off, all at a very reasonable price. I dont write reviews often but wanted to share my experience with Allied Computing.

Ka
Review β„–20

This place is AWESOME! They went above and beyond to help me out when my computer died and explained things clearly but never condescendingly to my un-tech-savy self. I live 2 hours outside of town and they worked with me to make things easy for me to drop off and get back my things!

Ri
Review β„–21

Calvin at Allied Computing goes above and beyond. He set up my older iMac for resale same day after I realized I couldnt do it myself because the appstore no longer carries High Sierra. When the new owner started getting a hold of me with complaints a few weeks later, I called Calvin. He kindly offered to get to the bottom of it. He quickly assessed that the issue was due to user error and validated that the iMac Id sold had been mechanically and operationally sound the day he bought it.

Br
Review β„–22

Sometimes you have a customer relations experience that makes you feel like you are walking in some sort of dream. For some, that dream is a nightmare while others never want to awaken. The latter was the case for me this morning.I purchased a Macbook Pro 2017 computer this week. Last night, I noticed that bubbles had formed on the screen. Horrified, I contacted Apple Support. They connected me with Allied Computing as they are certified by Apple. I walked in around 10:00 and was greeted by Devonna. I showed her my laptop, explaining my issues. Instantly, she explained that there was simply a screen protector on my screen, causing the bubbling. She called for Calvin who peeled the screen protector away and restored my hope in Mac products.The fact that I was helped so quickly was lovely. But even more than that, they spend time giving me advice about how to protect my computer and which products they recommend and potential products to avoid. Later, Calvin even gave me an extension for my charger. Total cost to me? Free.#customerforlife

Ff
Review β„–23

Fantastic support. Calvin really knows his stuff. I will recommend them to anyone who needs their Mac serviced.

Ta
Review β„–24

This is the 2nd time I’ve been in here first was for my Mom’s iPhone and they worked on it for over an hour, no charge! Got it completely fixed and haven’t had any issues since. This time my personal iPad wouldn’t get off the update, would get a millimeter from being β€œdone” and would just hang until the iPad died. They plugged it in, ran every test they could, then did their last one which is a last resort before you have to send it in, she did it...bam! Back on! No sending in and no charge again! I had my 1 ye old and am 35 weeks pregnant, I didn’t want to be long for my comfortability and keeping my 1 yr. old happy. They did awesome! Still had a happy kid, I’m happy. I’ll never take any of my things anywhere else!!

Ja
Review β„–25

Did amazing job! They Explained everything to me and fix my phone right away! Thank you

Bu
Review β„–26

We rely on Allied Computing to keep our machines functioning at the highest level possible.Calvin has helped us design our network, design company best computing practices, fix hardware malfunctions, and he also advises our company when we run into issues with our computers.We are consistently impressed with Allied Computing.

Pa
Review β„–27

Calvin is the best - he assisted me in replacing my daughters beloved MacBook Pro and checked out one used computer (it was a mess) and then another - winner except for battery so another being sent and Calvin will check that too! He remembered my daughter needed a matte screen and analyzed her old omputer and the used one I purchased to make sure the new one was even better than the broken unit! I know nothing about Macs - luckily Calvin knows everything and if you have yet to stop in and speak to him about your Mac you owe it to yourself OR call him on the phone where he also can share his genius- he is a fabulous resource for Mac owners in NW MT!!! Thanks so much Calvin!

Ga
Review β„–28

I dont know if they are competent or not, Devona told me on the phone that I could walk-in, but when I did, the only employee in the store --Devona-- was trying to help a couple and another woman, while another gentleman (maybe another customer) sat against one wall using his computer. I stood awkwardly and uncomfortable in the center of the room for 15 minutes without any acknowledgement that I was there. No eye contact, no Ill be with you shortly, or, Can you come back later, etc.... Absolutely NO greeting or glance or even a head nod. I decided that their customer service model apparently doesnt include common courtesy, so Ill try to get help another way. I cant say anything about their abilities or quality of repair, but blatantly ignoring a customer is enough for me to take my dollars elsewhere.

Ly
Review β„–29

Calvin is a genius with Apple computers. The first time we took our computer to him, it was in pieces from another store and he fixed it in a day. The second time it turned out the problem was with our home Wifi and he figured that out too. Wouldnt go anywhere else!!

Du
Review β„–30

When I talked with Apple Care (official apple techs), they were professional and generally pleasant to work with. They directed me to an Apple store in a near by town (Missoula, MT) where I could have actual Apple techs inspect my issues. I found Allied Computing and saw that they were Apple certified and could fix my problem. I brought them my stuff (a mouse and a keyboard) and they told me they would contact me later that day. After over 2 weeks going by, I gave them a call and asked what the status was with my stuff and when or if I was going to get it soon. I was told I would get a call back within the hour. I never received a call that day. I called and got the answering machine so I left a message. Finally I received a call back from a very rude, mean tech at Allied Computing not only telling me the bad news that Apple care doesnt cover either the mouse or keyboard, but he accused me of beating my mouse and keyboard. He used a loud, accusing voice treating me like a child in trouble. There... Are... Dents... On... The.. Mouse... Like... Someone... Beat it... On the desk!!. This was the first thing out of his mouth toward me after saying that Apple care isnt going to cover it when I questioned why its not covered. Wow. So not only was I getting bad news that my stuff isnt covered by Apple Care, I also have this mean tech guy (who is one of the owners) accusing me with a raised voice of beating my equipment. That would make anyone upset. When I tried to let him know that I didnt beat on my mouse he got really mad and repeated again now yelling it over the top of me as I was talking. Naturally, I got really upset because I was now cut off from talking to have this guy yelling at me an accusation towards me. I told him I didnt appreciate him treating me like a child and he continued to yell at me then hung up. I called back to tell him I was getting my stuff back (me now with a firm tone) and again stating that its uncalled for him to treat his customers that way. He hung up on me again. I was hung up on by him 3 times and once by a lady that works there (also an owner) accusing me now of being rude to them for telling him that he was rude. Ok, I could go on all day about this. I finally talked to him and told him that I wasnt mad that my stuff isnt covered by Apple Care, I was mad that I was treated the way they treated me. He didnt get it, he never will. Very bad experience at Allied Computing. I would not recommend them to anyone. Not that they cant fix stuff, but I dont trust them and they are mean to customers.

Ch
Review β„–31

AMAZING work. On Tuesday night, my (aging, 2011) Macbook completely died, requiring a major ($600) hardware fix. It was a known issue that Apple had acknowledged and issued an extended warranty on...that expired two months ago. I took it in to Allied. After some testing, Calvin called me and advised me on how to pursue the warranty despite its recent expiration. I followed his advice and called Apple and described the problem. Apple made good on it and agreed to pay for the repair. They even overnighted the part. Its Friday and Im now typing this review on my repaired, working-like-brand-new, Macbook. It cost me $0. Thanks Allied and thanks Apple!

su
Review β„–32

They only work on Apple products. And, do a great job.

Ja
Review β„–33

Incredibly knowledgable, clear, and helpful. Superb customer service. Went above and beyond. Helped with several issues I had with my Macbook Pro as well as software and performance glitches. Yes, yes, yes!

Ja
Review β„–34

You need look no further if you need to take your Mac, iMac, MacBook Air or other Mac for repair, cleansing, refurbishing or malware removal. Calvin is the best Mac technician Ive ever come across. Knowledgeable, easy to deal with and reasonable fees. Why bother with the Geek Squad, etc when you have an authorized Mac dealer right in Kalispell. Ill be back when needed. He figured out every problem I was having on my iMac with a quick turnaround. He also had some good suggestions.

J
Review β„–35

Fast...detailed..proficient...very knowledgeable

Jo
Review β„–36

Amazing knowledgeable and helpful people.

Th
Review β„–37

Good customer service and very knowledgeable

Hi
Review β„–38

These guys are great.

ke
Review β„–39

Extremely helpful

ch
Review β„–40

Most excellent!!!

Cl
Review β„–41

Help as always.

Information
12 Photos
41 Comments
4.7 Rating
  • Address:233 2nd St W, Kalispell, MT 59901, United States
  • Site:https://www.alliedcomputing.com/
  • Phone:+1 406-755-8562
Categories
  • Computer store
  • Computer consultant
  • Computer repair service
  • Website designer
Working hours
  • Monday:8:30AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8:30AM–5PM
  • Sunday:8:30AM–5PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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