Ive used Classic for YEARS and have always been impressed. HOWEVER, the last 2xs have been terrible. Both times I paid for VIP, but got lick & promise. Inside not vacuumed good, still have coffee stains on console, footprints on passenger door, & windows streaked. Tires looked good though.I was there 2 days ago, nice day, I sat outside to watch since last time didnt get cleaned. I heard a worker ask another worker if they would hand them a pad so they wouldnt have to get out of hatch, reply thats not my car. Saw several employees on phones and others making comments about not using phones. But what really got to me was 3 young men standing talking/laughing while coworkers were doing the work. This was a very busy day & I could have overlooked some missed details, but not when some employees were having a party.Manager or OWNER needs to address all of this. Like I said Ive used Classic since you opened, Im not sure you will get strike 3 from me.