Bw Collision Repair
208 Mavis St, Irving, TX 75061, United States

Review β„–1

Great service. We recently bought a car and before it hit 1y it got side swiped..... we were crushed but bw collision repair made it look like new again. Top recommendations πŸ‘Œ

Review β„–2

BW Collisions made my entire car repair as smooth as possible. They were quick, very helpful, and my car looks better than ever. They even went ahead and repaired some scuffs free of charge. So happy with the results!

Review β„–3

Service was fast, professional, quality and much more. Happy to have my Type R looking better than I had bought it. Thank you so much BW!

Review β„–4

I had an unfortunate incident with a scrape against a concrete wall with scratching and paint transfer and shopped around paying out of pocket. BW Collision gave me the best price and the work was outstanding. It looks right off the showroom floor right when I bought it. It was a quick turnaround and everyone was friendly. The process was clear from beginning to end. I highly recommend if you need work!

Review β„–5

We were hit by another car on the rear passenger side which damaged our rear passenger door and rear bumper. BW Collision worked with my Insurance and got a new rear passenger door and rear bumper. Also performed the wheel balance and delivered on time.

Review β„–6

Its unbelievable after looking at my car came out through causality. Its a great service which BE collision center was taken care of it and people at front desk and there service was great. 10/10

Review β„–7

BW Collison Repair is a life saver! They literally brought the life back to my car TWICE!!! Ricky is outstanding as well as James, the office staff, and the repair guys. At the end of February, someone hit my parked car at work. It damaged my rear bumper. I waited until Spring Break (a couple weeks later) to get it fixed and BW did awesome work. I got my car back about 2 weeks later then I got hit from the back so hard that I hit the car in front of me. This happened literally within two weeks of getting my car back. Due to the extensive damage to my vehicle, it took a month to complete the work. The rear bumper theyd JUST fixed had to be fixed again, in addition to the trunk, lights, both quarter panels, front bumper and grille. Yikes! But they made my baby look like new! They are extremely polite and exhibit excellent customer service and care. As I type, Im at BW again but not fot repair - they are replacing my grille with a custom one I bought. I could not recommend them enough. They do such high quality work. If you choose BW, you cant go wrong!

Review β„–8

I visited this location after a car accident with significant damage to the rear. From the beginning they were very friendly and accommodating. The work they completed was amazing. My car looks brand new. I can not thank them enough.

Review β„–9

The staff took great care of my baby Christine. Got her looking as good as new. Many thanks.

Review β„–10

The entire process was smooth, efficient and prompt. Everyone that I spoke with was courteous and professional. I would definitely recommend BW Collision.

Review β„–11

They repaired my truck from a drunk driver plowing into it. My truck had only 17k miles on it. They restored it back to looking new! They answered all my questions and returned phone calls in a very timely manner. Everyone was so profession from the techs to the admin clerks. Mr. Watson runs a great business and takes great pride in his crew. Hope I never have to use your services again but if I do I will be back.

Review β„–12

Exceptional, professional, top of the line work. The quality of the paint and body work was better than any dealership could have done, for far less the cost. The staff took very good care of me and detailed the car before I picked it up, at no additional cost. Thank you Ricky, Bill, and the BW Collision family. This is where you want to bring your car for collision repair.

Review β„–13

The front office staff is very good. They are taking good care on phone & in personal. And the back end team is doing wonderful job on cars. I specially thankful to ALEX HUERA.He make me happy with the collision repair in Toyota Sienna. ALEX & team did very very good job on my car.THANK YOU’LL😊

Review β„–14

Phenomenal Company! Cannot recommend them enough, customer service & task execution 5/5. The employees are on point, get it done in a concise matter of minutes, their office staff are kind respectful an understanding of your situation.Which is key for me to build good camaraderie & trust between B2C.Check them out for yourself and witness the focus and drive to get your order in and execute their mission in no time, the prices are very affordable and thats coming from a Honorary Veteran Infantryman 3-7IN, 3RD ID, They have my Respect & Trust.***NEW UPDATE*** Got into a recent car accident again, to no fault of my own but no worries luckily Mr.Ricky & his staff that I trust hands down, has my back. I thought my beautiful 2016 Chevy Malibu was done for including the power steering knock out of place from the accident, with only having it less than 4 months... Was really in a panic, but to my surprise it turned out to be repairable according to BW Collision Repair. Had it fully restored to brand spanking new less than 2 weeks folks! I was fully relieved as well my confidence. For it was my only transportation from home to work. *For further proof, photos will be uploaded.*

Review β„–15

These guys completely exceeded all of my expectations. James W. was very friendly and consistent with keeping me up to date on my Camaro. Their response time is also amazing, and to top things off, my car was finished a week earlier than the expected date! Beyond exceptional customer service wit these guys, I will be referring my friends and family here. Theyve gained a customer for life! Thanks again guys.

Review β„–16

Loved this place. Service was fast, front desk was very nice, and my car looks amazing! They even drove me to and from when I dropped off my car. Very happy with the whole experience!

Review β„–17

Great work, friendly team. Highly recommend them.

Review β„–18

My husbands 2009 Toyota Tundra was T boned on the drivers side and needed multiple repairs. We were unsure of all the damage at the time the other drivers insurance gave an estimate. We chose to take it to B & W Collision on a recommendation from our son. We were concerned about the estimate as until the bed of the truck was removed, it was uncertain if the frame was bent or what other damages may lie beneath the body. We were assured B & W would resolve the rest of the claim with the insurance company and not to worry. As they stated it was all worked out between them and the insurance company which was a huge relief to us. They kept us updated regularly on the status of the truck and had it repaired in a timely manor. The were very professional to work with, especially James Whitfield as our main contact there. He is amazing and I would highly recommend B & W to anyone needing collision repair. They are courteous, prompt and very professional. We picked up our truck and it looked brand new. Outstanding work.

Review β„–19

The service and quality of work here is astonishing.Edwin went above and beyond for me in getting my truck back to me quickly, working with me and keeping me updated with the progress of the repairs. They even helped me live my dream with how I wanted my truck to look, matching my paint perfectly with new and modified parts(As I requested). The quality and detail in the work they did for my vehicle is truly amazing and I highly recommend this bodyshop for anyone looking to get their vehicle back to perfect condition.They take pride in their work and were a blessing to work with, should I ever be unfortunate enough to be in another collision, I know where Im going.James was also very helpful, friendly, and genuinely cared.

Review β„–20

Great Service and excellent work!! They repaired my car fast and at a great price. It looks better than if I would have taken it to a dealership. They detailed the inside and washed the outside I have never gotten that service at a dealership. It is beautiful!! Thank you Rick and crew!!!

Review β„–21

We were sent here by Geico after we got hit. BW was great to work with and very fast! Customer services was fantastic! Highly recommend!

Review β„–22

BW Collision is an amazing business. They worked on my car immediately and had me back in my car in less than a week. Professional people with God sent customer service. Im very lucky my insurance company recommended them. I will recommend them to family and friends. They offer shuttle service to Enterprise Rent a car and they returned the rental car immediately after I picked up my car! Thank you BW!

Review β„–23

I had the worst experience there. Employees are rude. Gave my car back broke 2 times. The 1st time I asked them to fix it and I would pay out of pocket. They said they didnt do that kind of work. Took it to another place. They said take it back. When I got it back the 2nd time. Still broke. I went to Jds Collision Repair. They fixed it.

Review β„–24

Service was super fast and friendly. They even detail cleaned my truck when they turned her in. Everyone is super nice here. Good job.

Review β„–25

Needed a bumper repaired in order to make it to Lubbock, and they were happy to help and got it done super fast. Really friendly staff and a nice environment in the waiting room. Definitely the place to go for collision repairs.

Review β„–26

WOW!!! I was absolutely blown away by the service I received. I just picked up my car this morning and had such a fantastic experience I wanted to give a review.Vehicle drop off - Upon walking in the door I was greeted immediately, and then by several others who walked by. They explained everything that would be happening to my vehicle and were very clear on expectations. I had arranged for enterprise to pick me up, but we finished a bit before my scheduled pickup time, so they called Enterprise and took me there instead.I received an update on progress, they answered my questions and they called when it was done....they took care of EVERYTHING. They offered to come get me from the rental car place to minimize wait time on my pick up day as well.Pick up - I was greeted again by several folks and they went to get my car right away. Did I mention that my car looked great? They even washed it for me! Are you serious?!?!?! I live 40 minutes away but they have made a life long customer here.Fantastic customer service, honest work, great people. If you need some repair work done...the guys over at BW will take terrific care of you.

Review β„–27

I got in a car accident a few weeks ago and luckily my insurance company recommended this place! They fixed it so quickly and James was super friendly and helpful. Thank you so much!

Review β„–28

These guys did an amazing job getting my car together after I was rear ended. They communicated with me every step of the way. If needed, I would absolutely use them again and I would definitely recommend them!

Review β„–29

Great service, fast, and easy. Both James and Rick were phenomenal. I needed a dent taken out of my car and it looks good as new. They even cleaned the inside of my car, and gave my car a wash! It was the first time I’ve ever been here and I am very pleased.

Review β„–30

Be careful here all the collisions cars/trucks is total loss and after is ready for rent at rental enterprise if you wanna loos you vehicle they call the insurances to make a gooood deal . First ask for a recommendations before

Review β„–31

This place was awesome!! I did not have to wait to be dropped off for a rental or have to wait to be picked up the service of these people were exceptional. my car looked awesome and it was ready a day in advance the gentlemen mr. James was an awesome person to work with I recommend them very highly. I am a very satisfied customer thanks BW collision.

Review β„–32

Definite 5 stars. From the time I pulled in the lot to have my car worked on (was in an accident & needed body work), every person I spoke with was friendly & kind. The work was done very quickly and they worked out details with my insurance seamlessly. When I picked it up, they pulled the car around for me to inspect the work before signing & paying. My car looked like new! I was even more impressed when I got in to drive it home - it appears they had done a professional cleaning of the inside and it looked fantastic & smelled clean. All in all I was impressed with their service & professionalism & would highly recommend.

Review β„–33

If I could give 10 stars, it still wouldnt be enough to show how happy I am with their service. It was my first time to ever be in any kind of accident (finder bender) and they held my hand the whole way. The adjuster that was assigned to my claim was unprofessional and unresponsive. BW made sure to include me on everything they were doing and helped me deal with the insurance company. James was awesome and I will be using only them in any future accidents.

Review β„–34

I have taken my Infiniti G37 to this company twice in the last 18 months (once for a rear bumper & once for a driver-side fender & headlight), & I must say that this firm has done a spectacular job BOTH times! Very friendly & professional staff who ALWAYS have a smile on their faces all day, everyday. I would definitely recommend this 5-star firm to anyone! I also went on their Facebook page and gave them a high rating. Thank you BW Collision!

Review β„–35

Great service. They put my car back together after an accident. Most of the staff was welcoming and friendly. Great work

Review β„–36

The staff at BW are great they fixed my car and made sure I had it in time.

Review β„–37

Great work! BW detailed my car and gave it a wash! Their work is second to none !

Review β„–38

I was referred to this location by my insurance company Progressive. This business has restored my faith in customer service. From the moment I arrived until I picked up my car they were the utmost in professional. The owner actually drove me to Enterprise rental car miles away. Everyone was incredibly pleasant - in fact I felt like I was at a family reunion. They did a great job of repairing my Genesis and now I am back on the road. Thank you BW Collision Repair.

Review β„–39

Dropped off my 2018 Honda Civic with rear door and quarter panel damage from parking lot accident. Picked it up today and BM collision perfectly color matched my color and the door seam is aligned perfectly, you cannot tell it was in an accident. They even detailed the car inside and out, smelled new again. Tires with shiny black coating. Looked showroom fresh. THANKS GUYS!

Review β„–40

Great work and quick turnaround. They repaired my trunk in less than a week.

Review β„–41

Brought my 1991 mustang in here multiple times and each time I’ve gotten great work and I couldn’t be more happy with what they did, there was even a miscommunication with a part that didn’t get fixed and I brought it back and they fixed it for free. Would recommend to anyone cheapest place around and honest work with a great staff all around everyone knows there stuff‼️

Review β„–42

I was in a car accident and everyone at BW Collision was so hospitable and provided excellent customer service from start to finish. My car is repaired and looks as if it was never involved in an accident. I will come here if I ever need any other work done to my car. They are amazing!!!!

Review β„–43

Came thru progressive and rented thru enterprise, BW was the most professional out of the 3. My car came back in excellent condition. James is the man

Review β„–44

Excellent service! I was hit by an insured driver and was worried the process was going to be a headache. BW was recommended by my insurance company and I could not have been happier. The process was easy, customer service was great and my car was perfect when I picked it up. So happy with the service!

Review β„–45

Exceeded expectation on every level. Went here with severe hesitation at first because it was the place that was selected by the insurance of the person who hit us. Things went haywire with the insurance company but these guys were amazing. Very helpful, very kind, and just a good place to take your car. I cannot recommend this place enough and my wife and I owe them a debt of gratitude for their service.

Review β„–46

This body shop goes beyond with what is expected. Id like to thank James, Alex, and Edwin, each of them helped me in different ways. All are very professional, they make sure they go beyond the call of duty for their customers. Although, I was upset about the damage done to the vehicle. Im pleased with the results. I HIGHLY recommend BW Collision Repair.

Review β„–47

Excellent service and work!! took care of me as soon as I stepped through the door!! Thanks James

Review β„–48

Awesome Service, made a bad experience better. The repair was great and fast, I appreciate being a customer so thank you for treating me as well as you did.

Review β„–49

Insurance facilitated repairs at this shop. Fast, great work and very nice people! Thank you!

Review β„–50

Excellent service, quick turnaround, and quality work! Highly recommend!

Review β„–51

BW Collision Repair did an AMAZING job on my truck! From having a hole in my passenger door to it looking back to normal like nothing happened is a huge stress relief. Great people, they were fast, just a great place all around. If you need any damage fixed on you vehicle, I definitely recommend BW Collision.

Review β„–52

Weve had repair work done with outstanding results before. Today I took a missing latch screw on my BMW to BW without notice, fully expecting to read a book and wait. They immediately assigned a tech to me who saw the problem wed tried in vain to fix and knew how to solve. After being offered a water (WOW!), in the time it takes to send 2 texts, I was told my car was ready. The repairman prompted me to test the glove box to see if it stayed closed, while praising my choice of radio station. BW gets 5 Stars for going above and beyond. I took their business cards to share in addition to this glowing review. Thanks, Bill, Ricky and James for superior service to a return customer!

Review β„–53

I was recently in an auto accident involving six vehicles. My BMW was swiped on the passenger side, side view mirror was torn off with additional damage to the fender. Initially, I attempted to work with an auto collision shop associated with my BMW dealership however, they were less than cooperative with my insurance company, which was a bummer since the accident was not my fault.I reluctantly went to BW Collison for my repairs. This was first time someone other than my dealership touched my vehicle (not to mention my very first and hopefully my last accident), and I couldn’t be more pleased. My journey with BW Collison began with them alleviating the stress of getting my vehicle from one repair shop to theirs. James did a great job with keeping the lines of communication open as they repaired my vehicle. When I picked up my vehicle I was blown away! Not only did they do a stellar job with the repairs but they went above and beyond by buffing my headlight lamps! After I got my vehicle home, I noticed some scratches that were on the rear bumper that was done by the other repair shop, I immediately called James and he offered to get it buffed for me. I was absolutely grateful and glad I didn’t have to deal with the previous shop since it was not the greatest customer experience.James and his staff were a delight to deal with. They were fast, efficient, and take great pride in their work. I would absolutely recommend them not just because of expert work but more importantly the care, concern, warm customer service, and their integrity. Big thank you to BW Collision and all you do!

Review β„–54

Absolutely amazing customer service! Very friendly and helpful people.

Review β„–55

I cant say enough good things about BW Collision Repair. From beginning to end, my experience with everyone from the owner, Bill Watson, to his amazing front office team, to the technicians & mechanics was outstanding. Their attention to detail and customer service was unlike anything Ive experienced. I highly recommend BW Collisio Repair and wont even consider taking my car anywhere else. Thank you for all you did for me! I am truly grateful!

Review β„–56

BW was one of the shops recommended by our insurance after a car accident that was not our fault. They fixed everything and even thoroughly detailed our car leaving it very clean.

Review β„–57

Fast and great customer service! My car is looking like new!

Review β„–58

I was ran off the road in my new 2017 car by a drunk driver into a curb.The insurance company selected this shop and I am always weary of insurance provided body repair but to my surprise these guys are excellent. My car was in bad shape but the guys over at BW got me right! Ive been to a number of body shops in my life and this is by far one of the better shops I have experienced. Paint match was spot on, lifetime warranty and their mechanical shop got my car into spec and aligned correctly. Im a car guy and I notice things in detail and BW will repair your car with the level of care needed. I highly recommend using this shop for any car repairs.

Review β„–59

James (and the rest of the staff that I interacted with at BW) was very polite, helpful and did great work. Car stuff really stresses me out, but BW made getting my accident repairs done a painless process. They came highly recommended from the insurance company and lived up to that recommendation in every way. They even haggled with the insurance estimator on my behalf to get something repaired the adjustor said was not accident-related. I highly recommend BW to anyone needing body work done.

Review β„–60

I totally recommend this place! My cars bumper was all messed up after an accident. I couldnt drop it off on a Monday but they offered If I wanted, I can drop it off on a, they can start working on it on Monday and to my surprise it was done by Tuesday morning. They are the most friendly people out there...when I came to pick up the vehicle, I was greeted by a friendly staff that even offered us water. They detailed my car as a thank you for being their customer and even had the car running for me since it was hot outside. Their manager even helped me out with my daughters carseat since I was having a rough time. I definitely recommend this location. ❀

Review β„–61

After my accident BW Collision was very helpful and professional when they repaired my car and they were very friendly, and kind. Couldn’t ask for better service

Review β„–62

BW Collision Repair has taken care of my car a few times within the past few months (I swear my car is snakebit). With each time BW Collision Repair addressed my car, they provided superior repair, and thorough attention to detail, leaving no stone un-turned. I definitely recommend them for any repair needs, cosmetic, mechanical, whatever - they are top shelf, and am very happy and satisfied with their services!

Review β„–63

Need body work ask for RickGreat customer service, Good people and the perfect place for all your collision repairs.

Review β„–64

Recently had an accident which caused a pretty good amount of damage to my vehicle. I am new to the area so didnt have much to go off of except location and Google reviews. Because my car was barely drivable I didnt want to go too far with it for fear of causing more damage. I havent been in an accident like this before and the body shop was extremely accommodating letting me take it to their shop without charging storage until the adjuster was able to come out and inspect it. The repairs were completed a day before they said it would be and they even came and picked me up from the nearby rental location. When I got to the shop he made sure I was satisfied with the repairs prior to asking me to pay my deductible. The repairs were beautiful and I couldnt tell a difference from before the accident. I will say the location is a little weird as it kinda looks like its in a weird neighborhood but I would not let that deter you from getting your car repaired here because I was extremely happy with the experience.

Review β„–65

I walked in to get my car repaired and soon as I got there I was welcomed by James as if he already knew me. The atomsphere was very friendly, smiles, and upbeat. Enterprise car rental was suppose to pick me up an wasnt account BW Collision stepped right in and said no worries we have transportation for you. Once my car was repaired I got a good morning call and when would I like to pick up my vehicle. Upon picking up my vehicle my I noticed the wheels shinning my car had also been detailed. I am very please with my service. I took my car in for repairs James listened to my concerns for repairs meet my needs and detailed with appreciation.Thank you BW Collision for a great experience

Review β„–66

Fantastic bunch of people and the best body work youll find. Just outstanding.

Review β„–67

5 star service and 5 star work!

21 Photos
4.9 Rating
  • Address:208 Mavis St, Irving, TX 75061, United States
  • Site:
  • Phone:+1 972-438-6766
  • Auto body shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:8AM–12PM
  • Wednesday:Closed
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:7:30AM–6PM
  • Wheelchair accessible entrance:Yes
  • Appointments recommended:Yes
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