user
Tandy Leather Houston
7601 W Sam Houston Pkwy S STE 100, Houston, TX 77072, United States
Appearance
Tandy Leather Houston
Comments
Ja
Review №1

This is a great store. Sometimes they have great sales. I do teach reupholstery in Katy,Texas. My students have been purchasing leather and hides for years at Tandy Leather. We have had the privilege of working with their leather and we love what we get. Take a look what you can do.

Mi
Review №2

Very kind service inside store, great prices and good selection on merchandise.

Ja
Review №3

All the employees were very helpful and nice.

An
Review №4

Very helpful staff and very patient. They have a lot of supplies to choose from.

Ha
Review №5

Always a great selection and good leather. Helpful staff and management.

cl
Review №6

Always friendly and super helpful. I love this store and will always shop here

Ma
Review №7

This store has an unpredictable services, employees keep changing constantly and customer services are up and down. I bought a tin of cement glue by the advice of the saleswoman. I clearly told her that I need a strong glue for my leather shoes had a rubber sole comes out. She insisted and guaranteed me this is a strongest glue for it. I kept verified and confirmed to her to make sure if it’s the one. When I got home, I tried on the rubber sole of my leader shoe but it formed a layer of shining smooth slippery and peeled off the sole and dried out before it even sticked together. I followed the instructions and use rubber band to hold it together for at least a day but nothing glued or sticked together. I called back to the store. Instead of admitting they gave me the wrong product or even offered to changed to the right one. They want me to continue to apply it and goes through the process again and again. The store hires inexperience and shallow knowledge employees to assist the store. What’s a waste of money for the store and time of customer. I will take the item back and I know I will have to put up with an ugly fight with them. Do not come to this store. People here are desperate to make a sale and treat this store like a flea market services. 😞😤🥺 a sad and bad store

ru
Review №8

Always helpful and great selection

Ro
Review №9

Great Place! I had so many questions and needed a lot of help and the sales person “Jamie” was extremely helpful. She gave me so much time in explaining the specific leather and tools that I needed for my project. Not only was she very professional in answering all my questions but she also has work shop to teach me how to complete my project.This is a First Class business and the folks working there exceed my expectations and are the most friendliest people you can imagine.

Ma
Review №10

1st time visit.Associate turned out to be the store manager. He was super friendly and assisted me with everything I needed. No question as too dumb. Also super kind to explain how to do next steps for my project, since I was curious if i was doing it correctly.Next time I need leather or accessories I know where to go!

Pa
Review №11

Wide range of products and very reasonably priced. Excellent customer service in particular to Scott, store manager who went that extra mile to make sure I was satisfied with my purchase.

Review №12

I use to love Tandy Houston locations! I started making leather handbags in 2012 and have spent an excessive amount of money with this company... I also convinced my peers (1,200 plus) at the school I attend for making handbags to give them a try.... Ive seen a few managers come and go but through them all I have bonded with them all (except for one that was a racist). I took a break for a year to write and produce a stage play for battered women. When I come back to pick up where I left off, I took a trip to my favorite place only to find a complete new staff, one that dont even acknowledge you, ask if you need help etc! I approached the staff member at the register and had to wait for him to take a break from his cell phone. I asked him about the pricing that Tandy previously gave me and he wouldnt honor it. I was ok with that being that I pay for what I want. Long story short, he was rude and said something to me in front of everyone and I didnt respond like I wanted to!!! I contacted corporate, they had me to call the store manager. When I called he was ready for me with a preconceived idea of what happened based on his rude employees details of what happened! He lied on me saying I wanted him to give me merchandise at a price that is insulting to my character.... that offended me more than how he spoke to me!!! My sewing studio in my home proves that I pay for what I want and would never low ball anyone!!!!!!in the end the district manager did NOTHING, corporate did NOTHING and I still made a purchase. I held those items never cutting them because everyday I felt worse for spending my money there! I eventually took it back and got a refund.... I called another store in Dallas where one of the managers relocated too but later decided to just give it up... if I cant go to the local stores because they are rude at one and at the other store the manager never know the pricing (because hes never there) so he over charge you for things that are on sale!!!! Im so done with Tandy, they care more about making money than the people who are bringing them their hard earned money!!!! Their prices are always changing i guess depending on the quota for the month.... Its unfortunate and I will miss shopping locally but my school and I will not give Tandy another dime!!!

So
Review №13

Amazing experience!Very nice staff, they spent along time helping me out and showing me different techniques.I really enjoyed the experience and i will definitely be back!Im getting started working with leather and couldn’t be happier with the shopping experience.Thank you!

Kh
Review №14

Best Customer service on top of Quality Products.

El
Review №15

Extremely helpful and knowledgeable about the products!

Ju
Review №16

Great place to learn about leatherwork. Knowledgeable staff. Theyre great at answering questions and helping you out. The store is clean, well stocked and organized. The station to test out tools is a fantastic addition and very helpful. Recommend this store greatly!

La
Review №17

Roxy was very helpful and took the extra steps to unsure I purchased The right leather for my Uphulstry project

AN
Review №18

The store is well laid out on the inside. Nice selection of products. HOWEVER, the lady working there completely ignored us and then acted put-out to check us out...were spending money...youd think shed be happy to do that part.

Jo
Review №19

Customer service is alive and well in this store! A helpful, hospitable, and knowledgeable staff are always available to assist me. My experience with this Tandy leather location has always been enjoyable and I look forward to every trip!

vi
Review №20

Exellent customer service, everyone in the store was very polite and helpful, this was my first time in the store and I had a great experience.Thank You so much to mister Johnson and the staff at Tandy Leather! *****

ra
Review №21

Local place easy to shop.

Br
Review №22

Nice shop, employees were very helpful. Make you feel comfortable while getting what you need.

As
Review №23

I love this tandy! ALWAYS great service. They all know my face. Always awnser my questions. And even play with my daughter while I shop. Theyre awesome and I always come back weekly ❤

Fr
Review №24

It was a great experience ! Staff friendly and knowledgeable. Everything you need for leather crafting.

Ca
Review №25

Have an idea of what you need prior to going to store. It is hit or miss if the staff will be busy or doing something unrelated to helping customers.This one is better than the one in Pasadena

Pa
Review №26

Kenny, Carrie and the manager are always there to help. Ive now made it the only Tandy I go to now. The other one up at 1960 has a manger that could really care less and the store is always messy! So! If you want great service and clean sales area come to this store! :)

Da
Review №27

If you need any leather or anything for leather working you will love this place. Prices are very reasonable

Je
Review №28

Small. However they had everything we needed. Nice, helpful staff.

Co
Review №29

Excellent service, helpful and knowledgeable manager. Clean store, good location and well stocked.

Am
Review №30

Wonderful selection, great customer service!

Me
Review №31

Four employees at the store. One hanging merchandise and three others at the counter doing nothing. Walked around the store for ten minutes looking with absolutely no interaction from any of the employees. Will spend my money elsewhere.

Sh
Review №32

Great service very helpful for 2 newbies to leather work.

mi
Review №33

People are kind and very helpful. The store smells amazing.

jo
Review №34

The were very busy today during lunch time, but staff was friendly and helpful. I found all the items on my list and more.

Ro
Review №35

The store was new in a new strip mall. The store was roomy and well organized and the manager was courteous and helpful. I have been to almost all the Tandy Leather Stores in the state and this is my favorite by initial experience.

Na
Review №36

This store was more organized and nicer overall than most Tandys that I have been in. The staff was polite and helpful. The manager helped me find what I was looking for and let me borrow his thickness gauge so I could find the right weight of leather.

su
Review №37

Very helpful staff, great selection for the leatherworker, slightly expensive

Ed
Review №38

Great place. Helpful staff

Ju
Review №39

I have been to this location on multiple occasions, and Id have to say it was pleasant experience. The staff is super helpful and knowledgeable when it comes to finding the right touches for your leather projects. They stock everything from hardware, to tools, and even the raw material itself.As far as the leather selection, the scrap bin is a bit of a joke (itty bitty pieces of leather you can hardly even make a wallet from), and also really wish their materials were cheaper (compared to well known leather stockists in nycs fashion district).However, they did negotiate prices on a piece of belt leather that I was eyeing, which was a huge plus! If you get a chance to go, definitely go when theyre having a huge sale...check the website before you go :)

Jo
Review №40

Still had my account, after 10 years, and were able to assist on a custom modification for a friend.

jo
Review №41

Friendly knowledgeable and good prices. Definitely recommend to any who like leathercraft.

Ch
Review №42

Great customer service. The lady there was very patient and knowledgable with all the questions I had.

Ed
Review №43

Great customer service. Good people......

ch
Review №44

Great selection, great staff.

Sh
Review №45

We got kicked out because it was closing time, screw the paying customer. We took that drive from Pearland to go there.

Ry
Review №46

Great place to find your leather working supplies, blows hobby lobby and Michaels out of the water.

Ra
Review №47

Great selection and exelent customer service

mi
Review №48

Great service

MR
Review №49

Mr. Tommy is a great guy.

Te
Review №50

Everything you need for leather work is here

Ty
Review №51

Helpful staff and cool store

Ch
Review №52

Personnel was informative and helpful.

Na
Review №53

Great place, all you need

Le
Review №54

Very good service.

Ke
Review №55

Price for mococine kit too high!

Ma
Review №56

They are very patient with beginners.

Ga
Review №57

Lots of leather and supplies.

Ja
Review №58

Found everything on our shopping list.

Er
Review №59

Good service and supply, recommend

Jo
Review №60

Found just what I was looking for.

Ro
Review №61

Always helpful and friendly

Au
Review №62

19.99 goat hide, yes please

lo
Review №63

Great bunch

Je
Review №64

Good

Ar
Review №65

Expensive but good

Ma
Review №66

Very bad service, they are not friendly, I will not return

Information
37 Photos
66 Comments
4.5 Rating
  • Address:7601 W Sam Houston Pkwy S STE 100, Houston, TX 77072, United States
  • Site:https://www.tandyleather.com/
  • Phone:+1 713-988-8824
Categories
  • Craft store
  • Hobby store
  • Leather goods store
  • Leather wholesaler
Working hours
  • Monday:8AM–6PM
  • Tuesday:12–4PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • NFC mobile payments:Yes
Similar organizations