Great Service so far, got the car I liked and wanted in timely fashion, the Classic Team really took care of my need for the right vehicle and the right price. Will definitely come back again..!Le’Trey was great. He helped me through the whole process and was very polite to me and my wife.. he’ll be the person who I will go to if I need another car or truck.

Joel and Yuri did an awesome job, they walked me through the car features and once we did the drive test i was already in love with my new suv. They helped me with my payments and trade-in, the overall experience was great i highly recommend this dealership for your next car

I bought my first new vehicle in 1978, since then Ive worked with many, many dealerships purchasing both new and used vehicles.But, I have to honestly say, from the moment my salesperson assisted me, then the sales manager, the F&I person, INCLUDING the service bay writers. I have never been treated more like family than a customer in my life.I started out, just looking in the used car lot for a trade in for my Colorado, 3 vehicle purchases later, to now being in the process of ordering a new 2022 Corvette.Even though this posting my look like the dealership is writing it, I can assure you that they are not.. if you are looking for a vehicle, mention that you read a post by Mr Pain and you will see what I mean.

I was told when I arrived at 7AM that it would take extended amount of time to diagnose and figure out what was wrong with my vehicle. I was told that I should’ve arranged a drop off for my vehicle and that these things take time. I did not have any issue understanding that since I knew that the car had to be carefully inspected.The issue I had was that I placed my appointment a week prior and on the appointment screen, I had in detail typed out my car’s issues so that the dealership would know why I was arriving. The way the service representative asked me what was wrong, I instantly knew that no one had read the details from my appointment memo. So, there was no point in taking the time to type out and give a heads up.Someone would’ve taken the time to reach out a day or two prior to let know so I would’ve been able to make arrangements. But, no such call came in. I only received an automated call the night before. So, I feel that the situation was mishandled and it showed that they didn’t care.I waited 6 hours for the diagnosing. All throughout, I asked Gustavo about prices for front plate bracket, rear view mirror, and for rubber piece in front of front tires. He kept telling me the vehicle had to be diagnosed so he couldn’t give me prices on those parts and items. I found that unnecessary since parts like those have nothing to do with the internal problem with the car. He finally gave me the prices for those after 5 hours of waiting. Not to mention, Gustavo never once approached me directly in 6 hours to give an update, I had to flag him down every hour just to ask prices for parts and updates on diagnoses over and over.Lastly, after I left through shuttle and then came back in an Uber to pick up my car after 3 hours, I saw the issue was fixed and front plate bracket was installed. The only problem? I realized later that the crew was so uninterested in doing their basic labor, that my front plate bracket did not have the screws that are needed to tighten and place the actual license plate, and the they didn’t bother to place any dealer plate cover over the bracket. Meaning that the bracket is secure to bumper, but now, after spending $103 on the bracket, I have to go and buy the screws so that I can actually put the plate on that bracket. That’s the first time in my life that’s happened since dealerships usually make sure there are screws and plate covers.Very unprofessional and now I know that I won’t be going back to that dealership. They are empty and people just standing around on phones and walking around, but still cannot make sure that customers are taken care of. It’s very disappointing.

Very nice friendly dealership. No pushing sales. Yuri is amazing. Keep up good work guys!!

Completely satisfied. very good service. recommended to all for attention. Kelvin helped us find my truck and my wifes. totally grateful for the service provided. thanks to the dealer for everything. I cannot ignore the poor Attention of the parts and accessories department, I was very poorly attended. I would not go again, I would look for another method. He showed no interest at any point in helping me find my purchase order. Thank you

I bought the vehicle online subject to a check out at a Dealership: Dan was excellent, telling me what needed doing, helping me select the correct tires and even putting a few test miles on the Jeep until I was in Houston to pick it up!Couldn’t have been a better experience start to finish, and my Jeep is now on its way to its new home in Belize!Thank you Dan and Jeff… great job!!

Went to this dealer as it was the only ones open on Sunday and happy I did as soon I arrived someone helped me to find what I need it and everything ran smoothly truly recommend

My service adviser never returned my calls. My pickup was towed in for repairs. Once a service adviser was issued to my truck no connection was made. I called for information with being placed on hold, and or never getting a call back. My truck was towed in later on Wednesday 10/6, and connection was made with Bryan however the service was handled by Gustavo, and thats where the communication breakdown happened.I have 2 vehicles that i bring into your store for service one of which I purchased from Classic Chevrolet. I am in the market for a pickup purchase scheduled for January, and I would like to make my purchase with Classic Chevrolet. Unfortunately this unfortunate event of no communication may have me searching elsewhere.

We had the most amazing experience! Tom Wilson is a wonderful person to work with at Chevy Classic Hwy 6. We went out of his way to help us get in the correct vehicle with our unique situation. He was honest and did not mislead. He greeted and made us feel very special!! If you need a car, see Tom Wilson. We will continue to buy our cars with Tom Wilson! Thank you so much for all your help!!! Reynaldo & Kim Garcia

From start to finish the experience was outstanding. More specifically, I would like to give high praise to my salesman, Rodrigo Garcia. He was great! This was one of the most pleasurable car buying experience I have ever had. Rodrigo made sure we were taken care of. Super helpful, professional and knowledgeable. 100% would recommend!

MY SALES PERSON NAME IS YURI ,HE IS VERY HELP FULL FOR PURCHASE MY CORVETTE AND ALWAYS RESPONSE FOR MY CALL AND VERY HUMBLE MAN HE IS .THANKS YURI.ALSO FINACE DEPARTMENT ALL FRONT STAFF VERY HELP FULL TAHNKYOU ALL.

Went in to Classic Chevrolet Hwy. 6, to look into purchasing a new Chevy Silverado. We went in to see salesman Tom Wilson, from which we have purchased 3 vehicles from previously, happy to learn he had joined the Classic Chevrolet team. We decided to go check things out.. And once again, Tom Wilson delivered. His expertise and years of experience in the automobile industry always make for a casual and enjoyable buying experience. Having never been to Classic Chevrolet, we were pleased with everyone involved throughout the entire purchasing process. Tom was even able to get us into the exact color and model Silverado that had just hit the lot that day! Tom always lets the vehicle find “you” never pushing you into something you don’t really want. We will be back to see Tom for all our vehicle needs!! Thanks a million!!

My truck was running fine when I brought it in. All I needed was my timing chain fixed. My truck was running and driving fine. But days later I get a call saying I need a whole new engine. Irman did a good as for customer service. But Im not happy. I spent $1800 on what? On a truck I cant even drive anymore. 😒

Kelvin is awesome. He is a man of his words. He took care of my every need and more. If your looking for great service then go to Classic Chevy on hy 6 and ask for kelvin. He will gray you like family.

I really enjoyed my sales person, when we hit a snag the real hero’s became the finance department . Looking through inventory repeatedly to find something I could live with. My guy took care of the vehicle delivery to me like a champ though! I am in the Classic family now. First major purchase through Covid and I am very happy!!! Come on in and get yours!!

Came in for a recall, Michael Linder greeted me right away and got me going quickly and truck in right away. Was there a couple hours as it was for air bags so takes a bit but he told me before scheduling that it takes at least 2 hours. So gladly brought it in and waited, waiting room is very clean, with plenty or water and friendly staff as they walk by doing there thing. I pass other dealerships in order to come to this one as they are so great. Thank you again Michael for the usual great service after almost 15 years of me coming to the same service department. Thank you Andrew Weiss

The people in your company were great. It was Hassle free. I really like you guys being open Sunday. Worked really good for me.

I was surprised about the attention and service because I hear different things about this dealer. Good Job. Thanks

Thanks Joel for the help, Rene and Uriel, i just fell in love with my truck!!

Nice $5000 markup not listed on the website or discussed until we were getting to numbers. What a ripoff. Lost a sale with that one. Ridiculous. Scam.

Whenever I need my car serviced I always end up with Kevin Woods and honestly I dont think I would want a different service person (Im sure the others are great). Mr. Woods goes above and beyond to make sure my car is serviced and returned back to me in a timely manner. Hes always been thorough with the work needing to be completed and recommended work to be performed in the coming days. Im never pressured to get a service completed and the service is very reasonable.

Fast on time service no issues only good results

We had a wonderful experience purchasing our new vehicle at Classic Chevrolet Hwy 6. Tom Wilson made this process very smooth for us. He was knowledgeable about our unique situation, and worked tirelessly to connect us with the right vehicle that best fit our needs. We appreciate you all!

Jorge was really the reason why I got the exact car I wanted. He was an excellent sales associate and made sure I was taken care of throughout the whole process

Very professional and knowledgeable. Thank you for getting me in the vehicle I wanted. Best dealership Ive ever been too!! Thank you also Rodrigo and management. You all were awesome!

Tom Wilson was so amazing to work with he made our buying experience so easy and he was so great to work with! We were amazed how easy he made the whole process. Highly recommend, when were ready to buy again we will be back!

They bent over backwards to make sure I was happy and got the car and price I wanted. Im extremely happy with my new car. Thank you so much Sonia!

I found the truck I was looking for on your website. The buying experience was great and salesman Kelvin Brown did an amazing job keeping me in the loop and was very responsive every step of the way. I would strongly recommend him and the dealership.

If anyone wants to replace a transmission after 67,000 miles on a truck that is 3.5 years old and undergone all of the recommended maintainable, I would suggest visiting Classic Chevrolet at Hwy 6. My vehicle has been there for two weeks at this point and 10+ calls to their corporate office will leave you with more questions than answers and 5 days without resolution. And the best part of dealing with their corporate office will be the fact that they answer the call and immediately hang up on you.

The team was very helpful and friendly, especially Harvey. That was my first time of using the hwy 6 location. I am impressed.

Every time I go to the dealership everybody is friendly nice and so quick to help thank you guys

Everyone was courteous and nice. My only issue was the amount of time I had to wait. Forgive me, I understand that you have other vehicles before mine.

Excellent service! Appreciated timely service without appointment, knowledgeable associates. Especially found Mr. Donalds display of compassion and concern uplifting.

I m returning this vehicle asap. 06/202109/2021UPDATE AFTER 3 MONTHS OWNING THIS 2021 CHEVROLET SILVERADO LT TRAIL BOSSmiles driven 3,221reason for the update: from 1 to 5 stars>>>>first the service at this location is awesomethe sales team is been professional handling the different issues with the product.it was not their fault to investigate the vehicle prior commitment to buy it.(basically i did not did my home work)on the vehiclethe look is awesome although next purchase would be a more equipped or fully loaded vehicle.

I brought my 2017 Equinox in for an oil change. The time I waited was excellent.I sat in a beautiful waiting room with a big screen TV.Everyone was friendly and courteous.Thank you Classic Chevrolet.

Excellent customer service delivery! Mr Kevin has been Excellent! His customer service delivery is second to none! Very satisfactory!

It was a great! The employer were really nice and very helpful.

Dont buy from this dealer i bought a truck here one month ago and the sales men never explained everything to me because he was pushing to get me to sign all the paperwork without knowing everything about the deal he scammed me with 7500 $$ I called scammed because he end up putting a package on the deal that I dont need all they want is your money they dont care about the customers i went back to see if he could help me to remove that package and he said is to late because the bank had pay them the money he said the manager can not help me either my suggestion is go somewhere else there is better prices somewhere else and I was this close to buy a white camaro from them im glad I didnt sign those papers for that camaro I call that a scam an i would like to fix that issue but the managers dont even bother to see if we can fix or cancel that package

Avoid Harvey.He told me that oil change for my Yukon XL is $70. Later I found out that it was actually $59.99. He slammed oil, filter & tire rotation package. He also used different strength oil without my permission.

Harvey had an amazing attitude towards us and we appreciate everything he did. Everyone was very helpful and polite!

We have always had a good relationship with this dealer. Our cars were bought here. We do our regular maintenance on the cars, and whenever we need something, this is our first choice.They are courteous, friendly, and professional, always looking for the best way to serve the customer. Nice work Classic Chevrolet Hwy 6

Excelent experiance and will come again for another car in the future and will tell my family and friends.

Great place to get your truck serviced, Gustavo treated me well.

Kevin did a wonderful job, communicating issues and pricing with my truck.

I was very pleased with the employees at this Classic Chevrolet location. Kevin was very professional, helpful and made the process of me getting my vehicle in and out in a reasonable amount of time. Thank you also to Ms Jelissa Fields, she was very helpful with assisting me with getting a loaner vehicle. Very kind and professional employees at this location. God bless you all!

Thanks cesar and Joel for an excellent job. very happy

Got there was told the wait time would be 2 hrs I was in and out under 1 hr 30 minutes..Excellent customer service sd well.Love those folks..See ya at my oil change

Dont buy from this dealer me and my cousin recently bought a truck here and they ripped us off with a 7500 dollars on a package that wee didnt needed I call that scaming on Customers the salesmen didnt explain at all we went back to see the salesman to see if he could remove that service all he said is it wasnt his problem because the bank had already pay them the money and they sold us the car overpriced because I find the same car at other dealers for cheaper price my suggestions dont go to them find a better dealer this people all they care about is rip you off take your money sales . Men are the worst here now we are stuck with this deal worst experience we ever had they never even discussed everything I didnt find out till a week later because they didnt gave me any paperwork till a week later all the salles men did is rushing us to sign here sign there dont buy at this dealer unless you want to end up like us paying over 80 thousand for a48 thousand dollar car and he told us that the managers cant help us either because they already got their money

My service Advisor Bryan castellanos was very nice and professional he answered all of my questions.Im very happy with my service.

Always a pleasant experience at Classic Chevrolet Hwy 6 (previously AutoNation). From the sales associates to the service professionals, everyone is kind and easy to work with.

Joel and Uriel helped me trade my Chevrolet Silverado 2020, for a new Silverado LT they did excellent I’ll buy here forever

My sales person Yuri, he is the best. He did everything that he can, to make me happy and get my new Tahoe. IM VERY VERY HAPPY WITH HIM AND CLASSIC CHEVROLET. The experience was amazing and the last step the financial was easy to understand and easy to complete. Thanks you all for helping me with my new vehicle.

Ive used Classic Chevrolet several times in prior auto claims, and again, Im pleasantly pleased!!! If it aint broke, dont fix it! Pun intended courtesy of my son. Lol!! They communicate very well and are always courteous to me. If I ever need body work/repairs again, they will be my only choice!

This was an amazing experience. Everyone was so respectful and professional during this process. All my questions were answered and Classic Chevrolet delivered on every promise.I am VERY Happy with my new Silverado.

Classic Chevrolet West service department are an incredible team. I really appreciate their customer service. Harvey was a great help

So I bought a what I thought was a 2020 Hyundai elantra gt. Car is great!!!! I get a call from Sonia my salesperson telling me they have wrong vin # come in and sign different paper. I get in there and find out I got a 2018 WOW Needless to say Im shaking by this time. I did look at both but didnt even drive the 2020. I know people heard me in the waiting room. Now I havent bought a car since my husband passed in 2017. I know I should of been more keen when buying, but I trusted the sale. So out of this I got free oil changes for 3 yrs and a 2018 car!!!! So disappointed in the deal.

Great experience and really friendly staff I plan to come back for any future endeavors 👍🏽

I had an amazing experience while buying my car. Kelvin was our sells man he was very polite and very straightforward with the prices and he made sure we got a good car within our budget. He was very nice he took his time to really explain what type of car would be the best fit for my family. The customer service was incredible, I came out the dealership happy with my vehicle.

My uncle bought a car, thanks Rene and Joel for the best service!!

Great customer service, Kevin & Bob, are the men you want to talk to when you step in the door! Cliff is your machanic just wonderful, he really trust to make sure you are satisfied with his work! Donald is an awesome man who checks on you and your vehicle theses men make my day when I come into their presence they are excellent people who work for this company! Bring your vehicle to them!

Excellent service. Excellent attention. Was the easiest and quickest purchase of a vehicle I have ever had. Alexander B. went above and beyond! Thank you, Alex!

Excellent service by Joel and Renee! Definitely recommend coming here for all your car needs.

My buying experience with Mr. Kurribarri was awesome, very helpful man. He stayed connected with me till he found my new truck. Mr. Kurribarri even set up my truck app and the on-star for me. I will definitely buy with him again.

Great customer service! Was greeted immediately upon arrival. Needed a ride back to work and the driver was phenomenal. I was updated about my vehicle throughout the day.

Came if Friday August 13 2021 for a 2021 Chevy Traverse for 32.000 witch was a good price.Had a trade in for 17.000 and thought I was going to get a good deal with 7.000 negative that I owed to pay off my trade in that I was ok with plus tax TTL that was well over priced but was ok with that the math just didn’t add up with the extras that were in the suv that I didn’t ask for that the dealer wanted me pay for add the best that they could do was 42.000 …. I didn’t accept that and didn’t come to any agreement I walked out. Never will I ever go back there they should be called shark dealership very dissatisfied … No Class no shame

Excellent service! Ask for Kelvin Urribarri ( sales), Lawerence Garza ( finance)!

Best experience I had on a dealership! Kelvin U. Was extremely helpful and patient

They make a very good job., since Mr Harvey Morales, thank you for your attention and assistance with my Chevy Pick up truck.

Got new tires on and oil change - Went home and one of my tire sensor went bad came back and Irma at service take care of the issue with no hassle. She gave me one of the best service I seen from here.

Yuri Robinson is AMAZING!! If you are looking to purchase a vehicle that fits your budget and needs. I highly recommend this guy!!!

HIGHLY RECOMMEND Renee Saenz (manager) & Brian Jordan (sales) these two AMAZING people went above and beyond my expectations from the time I drove on the lot to the time I left the lot. IF you are in the market for a vehicle this dealership and these 2 people will take care of you. Thank you Renee and Brian for making the trade in process, the buying process stress free and getting into my 2021 Trail Boss.

I am a long-time customer and normally satisfied with the work that is done on my vehicle, but this time it wasnt done when promised. I had to pay for extra days on the rental and had to take it back because a plastic part wasnt fastened properly, causing this part to drag on the ground. This is not the first time that I have had to take my vehicle back after there was work done in the body shop. This is why I am giving two stars.

I totally recommend coming here and buying your vehicle. Mr.Kelvin made sure we came out with a vehicle that we loved. He provided excellent customer service, I recommend coming here and asking for him to help so you can find the perfect vehicle for you. Overall my experience was amazing and I came out with a car that was fit for me and within my budget.

Thank you Classic Chevy! The sales rep that attended me was Sonia. She was absolutely amazing. She helped me through the process and made everything super easy and was able to work with my budget. I highly recommend giving them a call and ask for Sonia.

Exceptional Service. My vehicle was repaired promptly. Service department kept me in the loop while my vehicle Was being repaired.

If you want hassle free shopping this is definitely not the place. I called ahead of time and spoke to a salesperson about a Toyota 4rn they had in stock. She said it would be on the lot when I arrived. When I got to the dealership I asked to speak to the salesperson that had already helped me. They passed me off to another salesperson who had no idea what I wanted no idea what I was looking for and tried to sit me down and fill out paperwork. I had not even seen the vehicle that I wanted to see first. They explained that I had to fill out this paperwork first before I could do anything. Meanwhile the vehicle that I wanted to see was not even on the lot. I explained that I wanted to see the vehicle first this was too much of a hassle for them, they said it was 10 minutes away still and I said I would leave and the other salesperson that was with the gentleman that was trying to help me was like fine just leave. So I did.

I had a great experience getting into the vehicle that Ive been wanting for over a year thanks to Kelvin. He was upfront with me but also fought for me to get the financing I needed. Definitely the best experience Ive had with a dealership!

Everyone in this dealer was kind and respectful. Especially the salesman Kelvin, he is kind, respectful and he helped me pick the right car. He led me to some cars that fit my budget like I asked and he was able to help me find the right car for me. I recommend going to this dealer and buy a car from here.

I was standing by car for 5 minutes before service advisor came out. No one acknowledged me from there computer screen. I got the impression that they were too busy and my car would that longer toget back..I was just about to drive off when Kevin Woods came out.As us turned out my car did take longer because I was told that the service tech put other cars in front of me.In my opinion, someone should be there to greet the customers as they roll up.

Kevin Woods showed me great customer service the minute I walked through the door, which I greatly appreciated! I will be back next time to service my Equinox 😊

I felt very welcomed and Irma did an AMAZING job!

Ceaser and Uriel were absolutely great during our whole process. Both were very informative and explained every step and answered every question we had. We are very happy with our new vehicle and definitely will be back to see them for future purchases!

Michael and the other service staff were really helpful! They went above and beyond to explain how I could get my new License Plate and registration since I recently moved down here. The service was really fast which helped me get in and out back to doing work that I needed to do!

Im typically not a fan of the car buying experience, but appreciated the service and experience I received at Classic Chevy Houston HWY 6 in September of 2020. They did not waste my time, negotiations were quick and fair for both parties and got us on our way. I will be returning for our next vehicle purchase.

Very good service! Took my vehicle there and was able to get it fixed in a timely manner. Mrs Irma was the best. She helped me get my vehicle fixed and was able to get me a rental while it was in the shop.

Cesar Ramirez was super helpful getting me taken care of quickly! Getting a new car is a lot of paperwork and hassle usually, but not here. These folks work hard to make you happy!John S.

Although i didnt leave with a vehicle today, However, i want to thank Mr. Francisco(Frank) in management. He did his ABSOLUTE best to get my babies & i financed!!! He didnt treat me as if i was just another Number/ Sale to his business. Also thanks to Kelvin Brown & Adela.#WeNeverrrrForgetHowPplTreatedUs.#TheQuestContinues

My sales consultant Sonia Gonzalez was very helpful & nice, she made everything easy & understandable...that lady deserves a raise or something 👍

Jesse my salesman was very helpful and worked quickly to meet my budget and reduce my time at the dealership. Ariel in financing was very helpful and worked quickly to get me in and out. Great people to deal with. I highly recommend this dealership.

This a great dealership that provides excellent customer service! I was very pleased with my car buying experience.

I had a prior issue with West Point Buick the day before after I had my oil changed and an inspection done. The service rep told me there may be a problem with my AC/compressor and suggested to get a diagnostic done then started to sell me a 60,000 mile warranty on a new compressor....I told her I have an extended warranty on my car...then it went to scheduling an appt. to get a diagnostic test done but she was going on vacation this coming week so requested that I set the appt for the next week. Then I was told they had to keep it for a few days because they had to send it out to theAC people to fix it and there were no car rentals available.I needed to share that because I purchased my 2015 Buick Encore from Classic Chevrolet/Kia in Beaumont, TX in Aug. 2019 and I called my manager there to tell him what was going on and he explained what I needed to do and I was recommended to get my warranty work done with your dealership....I had a wonderful Service Dept lady...IRMA VELASQUEZ.....took care of everything and I will be bringing it in as soon the paperwork is done possibly on this coming Monday and very grateful for the outstanding service that was provided for me!! GOOD PEOPLE AND GREAT SERVICE...THANK YOU!

Excellent and friendly service. My service advisor was very helpful. I will be back for service on my vehicle.

Kevin was amazing. Took no time on my vehicle!

Yuri was awesome! We love our new truck!

Im purchasing my 3rd car from them great service

Love the service. Larry Samuel sold me a 2013 Lexus ES350. I love the car and the hospitality I received at Classic Chevrolet.

Dont buy used vehicles here. They sell lemons. Bought a jeep with some warranty they had that they told me would cover anything wrong with the engine. 2 months later and 3000 miles and the head gasket blew. I called and asked about repairs and they told me to take my vehicle there but wouldnt clear up if it was covered. (Turns out I wasnt covered and had i listened to them Id have to eat the tow truck costs too.) They didnt cover anything even though they said theyd try to work something out but never got back to me. I asked for the paper work on the other warranties i bought and never received those either. Now Im making payments on a vehicle that wont run after only a few months.

Sonia is a great salesperson. She gave us all the time we needed to make a decision amd was very pleasant.

I had some engine trouble and it had to be replaced. Michael in service was amazing and super nice. My extended warranty company was a hassle dealing with but he was great about it and communicated with me every day even when there wasn’t any new info to give me. I did have to take the car back bc the issue wasn’t fixed but they worked on it right away and the issue seems to be resolved. There was an issue with my windshield being cracked but they fixed it quickly too. It was a pleasure with all the staff. Again, Michael was really great and so helpful. Car seems to be running great!