Hands down the best experience I have had buying furniture. They allowed me to browse without being followed around the store. However, they were readily available to answer my million questions. I am very pleased with the quality of my furniture as well as the prompt delivery.*Added bonus, it turns out that this is a family owned business that was started by the current owners father. I love buying from places like this!!!

Hands down the best costumer service. I am able to walk around without feeling pressured. They are super friendly and nice. The delivery was great also. When looking for furniture they were very helpful and answered questions in a timely manner. Highly recommend and will continue to have my business in the future!

I have been buying my furniture from them for a long time.They have a beautiful selection and good prices.They have always taken care of my needs.I highly recommended check them out.

If I could give zero stars I would, not very professional and the whole process was not a good one. Agreed on the delivery date and the rest of the items never came to my home, was told they didn’t have any information on them, but I had other items delivered weeks pior. They couldn’t help me get the rest of my set

Friendly and helpful salespeople good prices and plenty of furniture in stock.

Nice place. Staff has to be a little bit more motivated on helping in answering questions

Of all the furniture stores in West Michigan this is the only one Ive ever been to where the sales people arent overly pushy. Theyre knowledgeable if you have questions but they let you have so space and just look around. Ive bought multiple items from them over the years. The prices are great and the quality of the items is good.

The owners were super kind, and made it feel like I was family. I am moving for college, and the owners answered my millions of questions since I don’t know anything about furniture. I recommend going coming here as they answered all my questions with detail, and helped me find affordable, and good quality furniture.

The furniture is nice and so are the employees, its a little pricey but its quality. Only downside we really had was only half of our sofa wasnt in stock and it was already paid for. They did give us the ones off the floor so we did get our product. 4 🌟 🌟 🌟 🌟

Helpful staff, service, and decent quality furniture.

Very convenient and fast response. With the epidemic we have going on I am very happy with how easy it was to buy what I needed. Me and my family always go through this same place for most of our furniture we purchase new. Highly recommended. Great people and always take care of what I am looking for.

Very disappointed in the bedroom furniture I purchased. I would not purchase anything or recommend this store to anyone else.

Really good couches and quick delivery. The delivery guys did a hell of a job. Probs to this company. Satisfied customer

Very helpful and knowledgeable staff. I have several pieces from them and am very happy with my experience and quality of the furniture. The store is clean and inviting.

We have had nothing but a pleasant experience here. Bought an L-shaped sectional this past September and just stopped in today to purchase a new bed / headboard.Both times we gave clear expectations and limitations; which were respected. They were not pushy and did not try to sell us something out of our price range. We appreciate the entire staff and their expertise. We will be returning for all of our furniture needs.

I personally would not recommend buying furniture from here - the only reason I’m giving two stars is because the delivery guys were great. Due to COVID I purchased a piece online, they handled the whole sales process through text. Never was I informed of the option to leave my piece in plastic wrap or told it even comes in plastic wrap. I’m now being told that had I opted to leave it wrapped I could return it for a fee, but since I didn’t opt for this unknown option there’s nothing they can do. I didn’t ask for a free pickup or anything unusual, just to return at $500 purchase that didn’t meet expectations and I asked within hours of it being delivered. Please do yourself a favor and shop elsewhere.

Furniture is available to take home immediately! Thank you!

Furniture and Mattress Warehouse is a great place to purchase furniture! They have a great showroom that shows furniture in different room settings! The staff is very helpful, but not pushy! I was allowed to look around without pressure, but they were very helpful with any question that I had! I will be back often in the future!

I just bought a plush mattresses there and in the store it was so comfy. When mine came in from ordering it, it took longer than they said. I was so excited for my new mattress only to be disappointed that its not plush like in the store its more harder and my body hurt from it. After buying a memory foam topper Im still having problems with it being comfortable

Highly recommend. I drive from Muskegon for all of my furniture purchases. %100 satisfied.

Excellent customer service!!! not pushy at all! great prices and the employees are super helpful and make sure your 100% satisfied. out of all the furniture stores ive shopped at this one beats all of them by far. i couldn’t be more pleased

I love this store! Only place I will shop for my furniture! The staff is very friendly and courteous and never pushy or overbearing.

Very helpful staff! Great deals and selection.

Bought a beautiful Ashley couch plus coffee & side table set. Great selection of reasonably priced quality furniture. Staff is helpful but not pushy! Delivery men were prompt, courteous and careful, great service all the way around, I give this business an A+.

My son got his mattress here he is happy 😊

Best price in town on very comfortable mattresses, no pressure from the sales people, they were very helpful, fast and friendly, and we were able to take our items home the same day. Great staff, will purchase there again.

We were so pleased with the customer service. They werent pushy at all and so informative. The owner was so patient with me constantly changing my mind, and would answer any questions and gave me great suggestions. I felt like I was being serviced at what I wanted not just for them to make a sale. Would recommend them to anyone.

Good selection with a reasonable amount of floor models. Some nice furniture too. Personally only go in for the sales. Regular prices are a little steep. Friendly attentive staff.

Great selection and prices! just purchased a sectional from here, and plan on coming back for future furniture purchases. I really appreciate that they let you breathe while shopping. Im personally not a fan of being followed around by a salesperson breathing down your back. No pressure here! The owner is very knowledgable and seems honest. The delivery gentleman did a great job as well.

Great prices. Employees are great. Didnt mind me bringing in my best friend. (Gigi). She enjoyed the attention.

My man pats knows how to take care of his customers. Will be going back soon!

I’ve brought furniture from this company for 20 years. I usually have a good experience. Recently I brought a sectional that is horrible. After having the furniture for a two weeks I realized this furniture was made poorly. Was told the furniture is under warranty. The owners refused to return it or offer in store credit. I paid well over 1100 dollars for a piece of defective furniture. There’s no point in spending money with a company that doesn’t have a return policy. The store is ordering new cushions. If that doesn’t fix the problem I’m screwed. I’ve brought every living room set I’ve owned from here. I was under the impression they at least valued me as customer. Unfortunately that didn’t matter. I brought my bed room furniture and accent chair from ArtVan. I had to return my mattress and they accommodated all my needs. This store has a good selection of furniture but zero return policy so weight out your options before making a furniture investment. I won’t purchase or recommend my family to do business here. Good luck costumers!!!

I purchased my bed set there & was very happy with the service. Ive working with a few of the guys & they do a great job of answering all my questions. Good customer service is very important to me and because of their great service I keep going back. They also do have a great selection/

Great selection. Great customer service. Easy to work with.

My fiancé and I came here on a whim to look at mattresses. We were extremely impressed by their helpfulness and professionalism. We ended up purchasing our mattress there. The owner seems like a wonderful, honest person. We even went back and bought our sectional there. Highly recommended!

Smooth transaction. They let you browse and dont hound you every step you take. They were able to deliver my chair in less than an hour. The delivery guy was friendly and polite.

Purchased two couches and a table from them. Lovely experience and was much better than a typical furniture store. 10/10 Will purchase from again.

Always have a great selection in store with great prices.

Wonderful store and fantastic experience shopping with these guys.

A family owned small business with great deals on furniture! Such a comfortable and welcoming atmosphere too.

We are out of town, and we bought a tv stand and they told us we could return it for our money back. Since they had to order it, we measured it and it doesnt work. We called to let them know and they said they would only give us in store credit. The guy was very rude.UPDATE: I get it says that in your policy. However, then it should be consistent with what your employees say. We asked before buying in these exact words, can we return this and get our money back if it does not fit. The staff member said in these exact words , yes, just call and we can get you your money back. So we paid for it, THEN got the policy attached to it. Wasnt explained like other companies do or anything. He did not offer measuring anything and also did not say it was in store credit. We obviously asked for a reason. A policy is pointless to have if your employees do not know what it is or do not go over it with the customer or give the customer the wrong information. This is a result of poor communication on YOUR part. You are not taking any responsibility for this which blows my mind. You keep going back to it is in our policy. Which again, we were told different from what your policy states which is unacceptible. But, we took care of the situation, contacted people and ended up getting our money back thanks to our bank. :) still very poor service and would not reccomend.

The owners are super helpful without being over powering. Really good prices too

Awful customer service. That employee that helped us does not know how to do his job. He told us something completely different about their return policy than what it actually is. How can you have a return policy if your employees dont even know it. The guy acted like it was his first day on the job. Then when I was on the phone with the owner, he told me I was lying and would not help me. He was being rude. I will never go back here again let alone reccomend this place to anyone. Total scam of a company and employees who know nothing.

Theyve always got the best prices, no pressure, and extremely helpful. Its a family business, not a box store. I would recommend them to anyone.

Great prices, great staff! Love these guys, second time shopping here and they are great!

Friendly, Great price.

The sales person was a great help to us!!

Low pressure good prices and very helpful.

Great place to shop had everything i needed and got to take home with me

Great deals! I got a cheap queen set!

Great furniture and good prices and customer service

Very friendly service and helpful when needed.

Good deal on quality home furniture

Low pressure, but I didnt find what I was looking for. Are an Ashley dealer

Didnt purchase but they have a good selection

Great selection!

Prices are not expensive

Good selection, prices.

Very helpful

Helpful and friendly

Low Pressure