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ABC Warehouse
12610 Felch St STE 200, Holland, MI 49424, United States
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ABC Warehouse
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Ky
Review №1

I dealt with Chris, at first it was really overwhelming looking at televisions because there’s so much to them now a days and he helped me narrow it down to three. He was awesome he knew his information in all of the TVs that were there and definitely made it easier to make the right decision. Can’t thank him enough and super excited for the new LG OLED tv that was purchased. Definitely would recommend him to anyone.

Br
Review №2

I was very impressed with ABC warehouse, and Chris in particular. Not only did they have the cheapest price for the range I bought. They also had the quickest turn around time. It only took 2 days after purchase to receive. Most places were 2-4 weeks out. This is the 2nd time I have used them and will make sure they get first dibs on future purchases off all major appliances.

Ru
Review №3

Im not one who likes to spend a lot of $ nor do i like to go shopping but i have to admit..Jim (James) made it very easy and quick for me! I truly enjoyed going. I am very grateful for the help he gave me and my daughter!! He was knowledgeable and payed attention to what we wanted. When u go..ask for James (Jim) he wont let u down 🥰😁😊

Ve
Review №4

Ryan was very helpful and knowledgeable. Thank you very much for being patient with me. It turned out great. Love my purchase.

Do
Review №5

I called the store to ask about a particular stacked washtower. I spoke to Adam who kindly gave me all the information I asked for, and then some! When he told me he didn’t have it in stock, he said he would call to check. Then he called LG to see about when it would be available and delivered. Within 20” he called me back.He was so knowledgeable and helpful and went beyond what most salespeople do. If he didn’t know the answer to something he simply found out for me! He did not push and even said I could think about it and check out my other options. And if all his effort wasn’t enough, he gave me free delivery and discount without me asking.Rarely have I ever dealt with someone who seemed to care about what I needed over making a sale! Oh, and then he looked up a hook up kit, gave me the model number to order it (since its not available there) and where to purchase and for how much! I just can’t say enough about how he was the very best salesperson ever! He deserves to be recognized for his ability to listen, explain, anticipate what I may need that wasn’t talked about, and his communication skills. Just can’t say enough about his low key assistance which came across as just wanted me to get what I needed. He was kind, respectful, and thorough! He was even kind when we were almost done, and I asked if I could call back with a different card! No huffing or sounding annoyed-just down right kind! He could teach classes to other employees on what it looks like to be there for the customer! I have made some big and small appliance package purchases in my life but none were as smooth. I don’t know how long he’s been doing his job, but I can’t thank him enough! He surely deserves a raise!Thanks again. I’m a very happy customer!

Ta
Review №6

Very helpful, friendly and knowledgeable, not pushy at all! Would def recommend and I will def be going back. The GM was great with my purchases today, after having an unpleasant experience at a locally owned appliance store!

Ka
Review №7

My refrigerator broke down so we needed to replace it quickly. We shopped around town and ended up at ABC Warehouse. Our first visit there we talked with Adam who pointed out that they had a refrigerator we were looking for but it was not on the floor. He told us about it and suggested we go check the model out at another business, and he also pointed out the ABC price was lower. We did that and decided to purchase from ABC. I went back to ABC in the morning and worked with Dirk, who verified they did have that unit in stock. Dirk explained very clearly everything what ABC had to offer and we did purchase the refrigerator from ABC. Both Adam and Dirk were very friendly, no pressure sales. Thank you for all the help.

lo
Review №8

The salesman Dirk was very helpful with my purchase of a GE Washer and Dryer and took his time explaining everything to me along with setting me up with 15 months financing at 0 interest!I also needed a new dishwasher and Dirk went out of his way to look up on the computer the one that I was interested in.Thanks again Dirk! I absolutely love my new washer and dryer!!!

Su
Review №9

Dirk was very helpful and knowledgeable in helping us purchase a new range. He was super friendly and great to work with. He was very patient with all of our questions and concerns.

Sc
Review №10

A great place and and hidden gem in Holland. A friendly greet and asked what I was looking for. Found the freezer that I had been searching for at an unbelieveable price. No up selling and walked out with a bed too, Had no idea they carried mattresses. Great quality and fair pricing.

D
Review №11

My sales representative was very professional and very knowledgeable. I was quickly directed to a washer and dryer that fit my needs, not some thing he wanted to sell to me. This means he listened to me as I described what it was I needed and wanted the washer and dryer.It has been nearly 2 months since I made this purchase and the washer and dryer have exceeded my expectations. Not only are they exactly the type of product that I find easy to use, The quality of the units sold to me are exceptional.I absolutely hate buying appliances but I chose ABC warehouse over many other options because of the reviews on Google and I was not disappointed. I highly recommend this location to others.

Ja
Review №12

I purchased my items from both the Alpine and Holland store. Brent from the Alpine location and Dirk from the Holland location are both Great salesmen. In and out, straight to the point, got me what I wanted, no pressure a good sales experience I appreciate you both.

Jo
Review №13

Fast service. Helpful staff. Great prices. I knew what I wanted and staff knew exactly where to find the item. I was in and out of the store with purchase in hand in less than five minutes. I will definitely shop here again.

do
Review №14

Our go to store for appliances, TVs, and more. Best prices in town. Ask for Dirk! He will treat you right. Tell him you want half his sandwich!

Da
Review №15

We did shopping online to find ABC Warehouse had the smaller size refrigerator we needed. We drive from Grand Rapids to Holland to take real measurements. Kim met us at the door and was so very helpful! She even helped us to get some clearance items that we needed! The personal service and attention to detail was far our expectations. We just need a stove and we already know we will be back for that purchase when ready!

Ca
Review №16

I needed a refrigerator ASAP. The salesman i worked with was Dirk. He was very helpful and knowledgeable. I will definitely be going back again. Great prices too!

Ka
Review №17

Dirk is awesomeHe very helpful. Very nice guy

Ro
Review №18

I have worked with Dirk Carlson at the Holland location many times over the last decade. It’s always a pleasurable experience and I feel he helps me pick out great products. And he takes care of me throughout the process. I plan on always talking to him about any appliance or electronics purchases in the future. Thank you Dirk!!

El
Review №19

Thankyou to Ryan H. it was fast and easy.

Ta
Review №20

After searching several places, we ended up at ABC Warehouse looking for a new clothes dryer. Adam was quick to offer help and it was a bit of a challenge as we were trying find the match to our 18 month old washer. He did some searching and after finding one in his own shop, we bought it and set up delivery. Sadly, when it arrived the delivery guys noticed red scratches right in the front upon unwrapping it. They took it back and I called the Holland store to tell Adam. He apologized profusely and immediately started calling other stores to hopefully find one. As our laundry was piling up and I was stressing about it, Adam called. He’d found one and the best part was that he pulled some strings and was able to get it delivered in just two days! We definitely recommend shopping here...most stores carry the same appliances and brands, but good customer service is increasingly hard to find.Thanks, Adam; we truly appreciate you putting our needs first and making a somewhat difficult situation, better!!

Br
Review №21

Great deals! Bought a mattress today for our daughter and had a great experience. Jeff helped us out with finding just the right fit and just the right price for us.

Ti
Review №22

Great customer service was very helpful and worked with me and my wife for financial purposes

Je
Review №23

We got a great deal on a washer last week and got an even better deal on a dryer today a I recommend ABC very highly

Ke
Review №24

It is always such a pleasure shopping at this ABC. The staff made it so easy to find exactly what we needed. They are knowledgeable and professional, especially JT, he exceeded all of our expectations. I hope he is well compensated. The store looked great and had a decent selection. Bless this store!!!

Bo
Review №25

When I went to ABC, dirk took the best care of me. He was able to answer very technical questions and he seems to know his product lines inside and out. I recommend him highly for audio/visual advice.

Wi
Review №26

STAFF LACKS EXPIERENCE ON ITEMSLOTS AVAILABLE

Pa
Review №27

Dirk was very well informed and met our needs with technical facts without overwhelming us with details. Very helpful. Would definitely return and seek his experience for future purchases.

Er
Review №28

Thank you Kim R for making our buying process the easiest one we’ve ever had! Excited for our new couch.

Jo
Review №29

Had a great experience Jeff helped us with washer and dryer along with furniture he was very professional along with helping us save as much as we could. We need to buy appliances for our kitchen we definitely will work with Jeff again.

J
Review №30

Kim, the sales lady was very helpful as well as solutions oriented in helping me pick out the perfect gas stove for one of my 5-Star vacation rentals at Saugatuck Cottage Suites. Thank you for all your awesome help ABC.

Ap
Review №31

I have been purchasing my appliances here for the past few years and have always had great customer service.

ad
Review №32

Amazing service 👏 they were able to help me when no other place could, I have a really good deal and I have nothing but good things to say about this place, if you go ask for Dirk he is amazing and he will do everything and even more to help you with what you need and always takes the tame to answer every question, I highly recommend it 😀 😊.

De
Review №33

Very friendly people,bought a new Frigidaire Frigurator good price $ 499 .I didnt like the 2 week wait for delivery

Ta
Review №34

Store looked very nice since their remodel. The employees were friendly and helpful. I will definitely be back to buy more.

Je
Review №35

Taylor Henkel was very polite and helpful without at all being pushy very happy with our purchases and experience

Au
Review №36

Jeff was a great contact point and accommodated us to all of our needs. We look forward to working with him again!

Jo
Review №37

Dirk was an excellent sales guy. Not pushy, very helpful.

Ja
Review №38

Love shopping here. Friendly staff and always the best prices.

Da
Review №39

Delayed on bringing my items after waiting around in the store to make sure they had it before paying. So the morning of the delivery, after calling them in the morning to see what time to meet them, they said the afternoon. So I drove over to the next town waited for them for several hours. Called them again to find out they did not have my stuff and would have to reschedule. Wasted my day. Very unorganized.

Du
Review №40

Excellent service & very knowledgeable staff. I highly recommend this store!

Ro
Review №41

I found a good deal on my couch there. One salesman told me they closed at 8, but I got there at 7, told me that they were closed. But I explained to them what happened and they let me in to Buy the couch really quick. It was really simple. The people there were cool and help haul it.

Du
Review №42

I knew I needed appliances but I didnt know where to start . JT Carleton took down my dimensions asked me what all my needs were and gave me a starting point.from there on he made it a point to call me and give me details on the shipments on the pricing and really worked with me on everything. I would recommend him to anybody

Jo
Review №43

Thanks to Kim rizor we got our washer. A+ saleswoman. I will comeback.

Ro
Review №44

The best experience in Holland! Dirk is very knowledgeable and gave all the info needed to make the appropriate appliance choice for me. I will definitely be back to ABC for my next appliance!

Ry
Review №45

Dirk was very knowledgeable of the products and a pleasure to work with.

ji
Review №46

Purchased Fridgedaire appliance pkg Nov 2018..Refridgerator leaked causing $26,000 dollars in damage..Went thru Fridgedaire to get Fridge replaced..Oct 2019 a damaged New fridgewas delivered by ABC...Back to dealing with fridgedaire service reps...3 more service visits..still not functioning..Warranty ran out before they ever totally fixed it..Now 1mo after warranty expired a $210.00 repair..2yrs after initial purchase and still have a P.O.S. fridge..Have spent several thousands of dollars at ABC...Dont stand behind products, especially after delivering damaged was told follow warranty..Dont buy Fridgedaire..

C
Review №47

I really am thankful for the service I received from Jonathan! He did exactly what he said and gave me a great deal on a remote starter. If you are interested in purchasing one see him at ABC Warehouse on Felch you won’t be disappointed. Thank you JT for all you help as well!Satisfied Customer,Chris B.

Je
Review №48

Associate was very helpful and was a quick stop :)

St
Review №49

I went during the Black Friday sale and was able to walk out with a lot of discounts. I was also very pleased with the Sales Associates that worked there, Dirk especially was able to help me find what I was looking for and gave me some great deals. Will definitely be shopping at ABC instead of my local Best Buy. Customer Service was outstanding!

Ma
Review №50

Needed a car starter, went Best buy was to expensive, had to wait two months for installation. And twice has expensive as ABC warehouse. The service was excellent the manager and Dirk very friendly and informative and the the very tall installer had a great sense of humor and did an excellent job on my old 2000 Blazer. Will open an account with them and close Best buy Very happy with their service

El
Review №51

Wonderful customer service. Got exactly what I was looking for :)

Ca
Review №52

Have been going to ABC for years. Not only do they provide a very fair price on a very large range of products, but their customer service is impeccable. Seriously, JT is one of the best customer service specialists, I have ever worked with. Truly remarkable. I will be doing business with them for many years to come.

Ma
Review №53

Isiah Guzman was awesome! Looked up pricing on multiple makes and models for us. He was very knowledgeable on all the different makes and models. Great customer service from a great guy! Thanks Isiah!

Je
Review №54

Is where I get all my appliances from. Really helpful people work there.

Au
Review №55

Outstanding service from ABC Warehouse. I’m very analytical in nature and so was very surprised at the wealth of knowledge Dirk had when it came to televisions. In addition he provided excellent costumer service. I was actually 2 seconds from a Best Buy purchase. I had the invoice, etc. then my brother said let’s try across the street and so glad I made the decision. Got a brand name TV with many more features and saved a lot comparatively on the TV and accessories. Plus he was not pushy thus operating in a perfect middle. Hard to find that level of service in today’s world. Will definitely come back!

Mi
Review №56

Very friendly, very informative, and explained the extended warranty In an understandable way. Nice to know this is still a Michigan family owned store and the money stays in the community. Its not just another big Box store.

Sa
Review №57

This store had exactly what my friend was looking for and will deliver it tomorrow. Great service.

Ab
Review №58

We needed to buy a new stove and one of the first stores we went to, was ABC warehouse. We were greeted by Andrew, one of their salesmen, and he listened intently as we described what we were looking for. After a few minutes, he took us around to see the different stoves that had all of the features we wanted. We found a Whirlpool one that my husband and I both liked, but the price was a little out of our budget. Andrew excused himself for a couple of minutes and came back with a price that was not only under our budget but also cheaper than the same model at Lowe’s. My father taught me to never buy the first “thing” you see and to check out other places before making a final decision. I told Andrew that and he said he understood and didn’t attempt to pressure us to buy, buy, buy like some salesmen do! He did let me know that if we were to come back to ABC, he could guarantee that they could beat any other stores price.Fast forward to about a week later, after going to 5 other stores, we ended up finding a different model (more expensive) that had exactly what we wanted. We decided to go back to ABC and see if they could help us. We were introduced to Zack, the general manager, and he was able to get us the exact one we wanted, and it was cheaper than the sale price at Home Depot. Both Zack and Andrew were courteous, down to earth and very knowledgeable on the products. They made the whole experience just that much easier and enjoyable.Suffice to say, after having such a positive experience with ABC Warehouse, they will be our first stop always fit our future purchases.

Br
Review №59

Went to get prices on a new washer and dryer, when they found out we were just looking it was like we were a major inconvenience.

Da
Review №60

Very customer friendly, nice people and great customer service. There was a new guy working tonight that was exceptionally helpful who loaded our truck. I’d highly recommend buying from ABC.

Li
Review №61

Several purchases made at this store over the last five years. Always have excellent service from the store managers and service desk. They find answers and product to fit my needs. Even after purchases I can always call and get friendly service on the phone. I recommend all my family and friends to this store.

Za
Review №62

I have heard of bad businesses before and I have heard rumors of such things through social media and browsing the reviews of websites about misunderstandings that may have taken place with the sale and on occasion a bad review of how someone was mistreated. Ive never once had such a bad experience perhaps its the method of which I do business. As a professional and expert in customer sales and as a manager and owner of a small company I like to believe that I have a good grasp of how most businesses work. After entering ABC Warehouse in Holland Michigan on April 3rd, 2020 I left their store upset at how rudely my wife and I were greeted. Yes, you heard me right greeted I didnt even get the chance to step 2 ft into the store and I had this guy yell at both me and my wife repeatedly asking us to leave. The people who were in the store before me were shocked. The same went for us how could we possibly purchase anything from a store that treated people so badly upon entry.The couple who were on their way out also left with us. The lady had told me that guy was extremely rude. How can a company run this way it was shocking. I was in disbelief that I felt like the manager should know that his employee was chasing people out of the store upon entry. The employee exclaimed that the manager had him tell people that he needed to yell at people whenever the occupancy went over 4... This just didnt seem right... Why yell at people looking to purchase from your store? At most explain to them and invite them to purchase and ask them to understand the situation if need be if the occupancy was over 4. This is not how you run a business; people are understanding we would gladly follow a companies guidelines so that all parties stay safe. (Dont yell at me and my wife at the door.) The manager(Clearly not the employee) should be the one to manage the front door with a rope and two stanchion posts similar to a bouncer to adhere to the occupancy guidelines. This situation could have been avoided and you would have had more revenue for your end of the day.Understandably everyone is on edge with this epidemic I get it. Its a scary time right now, but if youre going to open your doors to the public and expect them to purchase you need to save face and run the business with some sort of professionalism. When I spoke to the Manager he stood by the employees side as a good leader should which is admirable, but at the same time dont have your employees enforce control upon people immediately upon entry. As a manager, you dont need to be Avant-garde with how to handle people nothing has changed with this. Create a method to enter the store to provide excellent client relations to build rapport rinse and repeat at a safe distance and profit. If you are unable to do this due to not having the employees to sustain such a business model you should explore another method unto which you run your business.Both my wife and I have never had experienced anything like this before. We understand that this disease is affecting everyone, but as a business, you can do better than this and you should regardless of whatever the circumstance may be. If you are not up to the task of running the business professionally then stay closed and open when you can. Dont burn your bridges for growing the business for future clients.

Co
Review №63

I had one of the best shopping experiences I have had, and it is all thanks to Jared Raios. He was incredibly patient and helpful. He also never once seemed like he was just trying to make a sale, but instead wanted to make sure I got the item that best fit my needs/wants.

Co
Review №64

I never, ever write long negative reviews about companies; this has, however, been without a doubt the worst customer service experience my fiancé or I have ever experienced.We bought a Samsung dishwasher from ABC almost a year ago. 4 months ago, it broke. We were patient and didn’t even bother attempting to fix it in the middle of quarantine. When businesses began opening up, we contacted them because we have a 5 year warranty with them for our dishwasher.ABC would not service us because when we bought the dishwasher, a 1 year warranty was also included with Samsung directly. Fine. So we try to set up a repair through Samsung. At first, to no fault of ABC, Samsung attempted to make us return the entire dishwasher so they could credit us. We originally, reluctantly, agreed however soon realized the amount of effort on our part it would take to un-install and haul the thing in. I called Samsung back and they told us that yes, they can service it.Here’s where the infuriation sets in - Samsung tells me that I need to call ABC’s repair line to cancel the return order before they can make their own, new repair order. Between my fiancé and I, we called their repair line at least 10 times. Not once did either of us ever speak to a person, the phone would just continue to ring, and ring, and ring, and ring.So I resorted to calling ABC directly. The manager blamed COVID and being short staffed for his inability to aid in the process of simply cancelling this return order. He claimed he would call and leave messages to the repair team himself, and then would never return our call. We even went in one day to speak to him personally. Again, instead of attempting to exert any effort in actually helping us, he only seemed to be concerned with making excuses. He claimed he was significantly understaffed, however when we walked into the store himand 3 others were lounging around and there was absolutely no one else in the store.This continued for ONE MONTH. A constant revolving door of us trying so hard to have one simple repair request deleted from their system, them making excuses, and never returning our calls. I was so frustrated and defeated that I was totally shocked to finally receive a call from their customer service department earlier this week: she spoke to me, had no idea what I was talking about, then told me she was going to transfer me to the appropriate party and hung up on me and never called back.Like I said, I never ever write negative reviews. I understand and am sensitive to the impact of COVID, I am a healthcare worker, and if this was an involved issue I would understand the miscommunication. However, ABC does not need to service this themselves, they only need to cancel a return request, and they just flat out refuse to do so. My fiancé and I decided it just wasn’t worth the overwhelming headache and paid a repair service to service our dishwasher privately. Effectively rendering their warranty useless due to their lack of even adequate customer support. I am just beyond disappointed in the way this situation was handled, and I hope others can see this and be cautious when buying major appliances with the guise that they will be protected and things will be easily repaired with a warranty attached. In our experience, it was completely useless.

Je
Review №65

I received excellent customer service from Jared Rios. He was very friendly and helpful. His expertise and knowledge helped me pick the perfect appliances for our family. I highly recommend!!

Su
Review №66

Let me say, being from out of state, I did not expect the excellent service I received from ABC Warehouse in Holland. Even though they usually dont ship out of state, an amazing salesman,Matt, made this sale happen. I had been googling for days looking for an Amana microwave, which had been discontinued in the color white. Researching this day, I found this website. Upon opening the website, I searched for Amana microwave and was directed to an inventory(first site I had seen with this feature.) According to the inventory, there were 4 stores carrying this microwave in stock. I first called the store in Holland. Matt answered the phone. I told him I was from out of state and had checked their inventory on their website, and Holland had one counter top white Amana microwave in stock. He put me on hold and went to the back to check the stock. Returning very quickly, he told me that he could not find this microwave. I thanked him and called the next store, which was supposed to have 4 in stock. When I spoke with this salesman, I explained that I was from out of state, and I would need to have it shipped. He said he would not ship out of state, only in state. I asked him to check his inventory any way and to call me back. He agreed. Then in a few minutes, I receive a call from ABC Warehouse, saying they have the microwave. To my surprise, it was Matt from Holland. He had looked again in the back and had found my microwave. From this point forward, my experience was amazing from this store in Holland. Matt asked me if I saw the price of the microwave on the website. The microwave had a huge discount. Matt said he would discount it a little more. I told him I would have to have it shipped to me. Normally, the store does not ship out of state, but Matt stepped up for the challenge. He told me he would ship the microwave if I paid for shipping. He would personally arrange shipping for me, trusting me to reimburse him. I happily agreed to this. The next day, Matt calls and gets my information for the sale and shipping of the microwave. The microwave was shipped immediately. Such a smooth transaction and what superb customer service! I received the microwave in pristine condition in 2 days.That being said, I would highly recommend this ABC Warehouse in Holland, Michigan. Their communication was excellent, and sales service was impeccable. Satisfying a potential customer was their goal. Kudos to you!

Er
Review №67

Not much for car speakers at this time. Friendly staff on locating satellite stores Needed 8 8ohm woofers.

Br
Review №68

Super impressed with our experience with Dirk. He was very charismatic, philosophical, and knowledgable about both our product of interest, and how we will benefit from it. He helped us feel confident and comfortable with our purchase AND they have cookies.

Jo
Review №69

Great service and great prices! The receptionist Kim was very helpful and friendly. The manager Dirk was very knowledge about the products.

La
Review №70

Outstanding prices on everything I buy. Prices at other stores, they match and do less than the competition. Service is great through front desk. Available when you need someone but don’t pester you.

Gi
Review №71

My husband and I have bought many appliances, TVs from ABC warehouse and we have never been disappointed. Always greeted as we walk in, great service and never pushy salespeople. I highly recommend shopping here.

Sh
Review №72

Clean store. Hot deals!

Lu
Review №73

Well i just walk past this everyday

Ex
Review №74

Aaron the installer is absolutely amazing!! Does such great work and works very hard. He makes sure that the customer knows whats going on and what to do. He also makes sure his work is done right before the end of the day. Simply amazing.

ti
Review №75

REVIEW / ABC WAREHOUSE SALES ASSOCIATE CHRIS / HOLLAND STORE.I was in the Holland store yesterday and met Chris. I am interested in purchasing a new bed and a new TV at some point soon. Chris was impressive as he shared his knowledge of both products. I thought I knew everything there was to know about beds and TVs but I obviously didnt. Well, I do now. Thanks Chris!

Ca
Review №76

Recently we purchased 4 kitchen appliances at ABC Warehouse. We were greeted by the sales manager. There was no pressure to buy and were given prices that were less than we could find elsewhere. It was a pleasant experience and all of our questions were answered. Thank you Dirk! Then it came time for the delivery. We were kept Informed as to when the appliances would arrive. The young guys were very polite and efficient while being very careful with our appliances. I will shop there again!

Le
Review №77

Didnt have what I was looking for, & didnt stay to look around. Extremely pricey place, even their off brand items were $$$$.

L
Review №78

Shop local ! ABC Warehouse is a family local owed , business. Great prices, great selection, and now with there new addition of Hawthorne appliances a high end option .

ma
Review №79

Weve purchased a French door fridge, a stove, an upright freezer and a standard fridge from the Holland ABC. We shop around every time but keep coming back because they offer the best price on the same product as other stores. Delivery has always been prompt and professional. We used to joke about how the sales staff would attack you like piranhas when you walked in the door, but honestly they are much better now. They are helpful but also content to leave us alone if we are just looking/thinking things over.The reason I feel called to write a review now is this. A couple weeks ago we purchased a new fridge, after watching sales for 3 months to get the best price.. ABC price matched the sale and was able to deliver the fridge earlier than the other store, plus had a more affordable warranty program. Then this week I saw that a different store was advertising the fridge for $250 less than what we paid. I thought I had heard that ABC would make price adjustments in cases like these, but was expecting to have to fight for it and possibly not be successful. I was amazed that when I brought the ad and my receipt in, the salesman was very friendly and immediately sat down and issued the refund without even the slightest hassle!Well be updating the rest of our kitchen appliances this year, and I will definitely be back!

Ca
Review №80

Originally went to purchase a new refrigerator. They had such great deals an awesome customer service that we purchased the refrigerator, stove, dishwasher, and new microwave. Oh yeah and a new OtterBox cooler. Adam the store manager at the Holland Michigan store went above and beyond to help us. Customer for life thank you very much Adam!!

Al
Review №81

Went in the store to do some browsing and walked out with a bed!! Adam and Kim were both very helpful and nice. Definitely will shop there again!!

Ke
Review №82

We purchased a new Stainless refrigerator, Stove, dishwasher , and above the stove microwave from Adam Szukata (Store manager of the Holland location). Adam worked with us over the phone and through texting pictures of the products. He was very resourceful in providing information on the products and to help us figure out what we needed. He took great care of us and provided excellent customer service. Adam went above and beyond to make our experience with this not so fun kind of shopping, an easy transition. We would definitely recommend calling Adam, if you need anything. Hes willing to help you! Its nice to receive that kind of friendly service! Thank you again Adam. 😊

Yo
Review №83

Awesome employees!! Helped me find exactly what I needed and answered every question I had! Will definitely be returning whenever Im do for another appliance or electronic!

We
Review №84

We were very pleased to find just the right microwave that matches our range. We have narrow cabinets and were pleased that ABC had the Whirlpool microwave with the exact finish and dimensions we needed. Dirk Carlson answered all our questions and handled the whole transaction easily and professionally. ABCs price beat the competition, and I would recommend them highly if you are shopping for quality appliances.

Sh
Review №85

Nice people but didnt have computer moniters

Di
Review №86

Visited 08-06-2018 and was amazed, they remodeled and expanded the store dramatically. Nice selection of brands on hand. They really should do something with the front facade to compliment what theyve done to the interior. Before, it was like visiting a poor step-cousin. Now, they are competitive at least in appearance and selection.

Do
Review №87

Nice store with great service

Da
Review №88

ABC warehouse was great. I worked with the manager Adam and he was accommodating and helpful.

Ro
Review №89

Nice place helpful and easy payment

ga
Review №90

Great place! Love the staff, Jared helped me find everything I was looking for quick. Definitely my favorite place in holland!!

Au
Review №91

Uneducated, unprofessional, answer a phone call right in the middle of your conversation and walk away, pushy salesmen. Every sentence i spoke to somebody they had to walk away and ask 3 other employees slowly for an answer. Would not recommend.

Jo
Review №92

Our favorite place to shop for electronics/appliances in the greater Holland area. ABC always has great deals and much knowledge about the items they sell. Zach is our go to guy. Highly reccomend him if you have questions before purchasing. Not only does he give it to you straight, he also will let you know when best deal is available.

Je
Review №93

Jared was so helpful and was able to answer all my questions! I will definitely be back, and will be sending everyone I know!! Thank you Jared!

Ch
Review №94

Great service from friendly staff. Clean and well maintained store. Variety of products has dropped some, but deals are still great.

S
Review №95

Got all new appliances and furnished our house. Chris B was super helpful and we couldnt have got a better deal.

Ri
Review №96

Gregory today over at ABC did an amazing job taking care of me !! I gave him a run for his money today 😂 He gave me everything I wanted for an insane deal !! ❤️❤️ Great customer service and the man currently acting as manager needs to be promoted into manager. Fabulous customer service skills and I felt right at home. Will be returning for my new gas range in the fall ! Thank you Gregory and ABC wearhoise !

AM
Review №97

Spencer was extremely helpful, knowledgeable, and not at all pushy, which everyone appreciates. We had not planned on making a purchase tonight but because we didnt feel pressured, decided to go ahead and do it. Thank you for the amazing experience!!!!!

Da
Review №98

Didnt have what I was looking for but helped find what I went for

Jo
Review №99

Very friendly environment and people. Jared was really helpful especially. Good place to get a mattress.

K
Review №100

Not sure if their salespeople are paid by commission but you cant walk through the store and look without getting hounded by at least 3 of them. They had what I wanted but I was annoyed enough to go to Best Buy to get it.

Information
25 Photos
100 Comments
4.4 Rating
  • Address:12610 Felch St STE 200, Holland, MI 49424, United States
  • Site:https://www.abcwarehouse.com/
  • Phone:+1 616-786-4600
Categories
  • Appliance store
  • Camera store
  • Car stereo store
  • Electronics store
  • Furniture store
  • Kitchen supply store
  • Mattress store
  • Home audio store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:12–6PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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