I ordered a green tea frappuccino with strawberry puree and a London fog, but didnt realize both orders were wrong until I got home. When she gave me the London fog she called it a medicine ball and it ended up being a green tea honey citrus mint tea. And the green tea frappuccino seems more like a strawberries and cream with a sprinkle of matcha

Met with a friend here. They were literally out of 1/3 of the menu here. I placed a pickup order and they denied receiving any order. When I showed them the confirmation screen they still refused to make it. I placed another order and they only made it after I came up to the counter and asked where my order was after a half an hour. The muffin I ordered was thrown into the bag. The people behind the counter were all off task most of the time except for one worker seeming to do all the work. The food was good though.

Terrible, ordered a pumpkin spiced cold brew. Light!! It was so sickening sweet, with ice and loaded with cream. The older women making the 2 drinks got it completely wrong!! We have decided to NEVER go to this location again, they are way to busy to care about making your drink to YOUR liking not THEIR liking.

My wife and I have been going here almost daily for 2+ years. Great staff and have never gotten our order wrong!

Always a great experience when Im here. The staff is super friendly and very patient. They always offer a puppuccino for my fur baby which makes him excited to come here too. The drive through may have a long line but their service is super fast.

Most of the refreshing drinks were not even available. When we finally were able to find one to order, one of the drinks was very watered down and completely undrinkable. A complete waste of $5. We will find somewhere else to go next time.

Says the store opens at 5:30am, went to this location at 6:20am and the 2 employees inside that were visible were sitting at a table and the doors were locked. Not the first time Ive experienced this at this location. If this location is operating on different business hours, it would be great if the app said they were closed before I tried to go to this location and could have spent my time going to a different location.

Long drive-up line. Food and beverages consistent with other stores.

Great experience at this Starbucks. I go here often with the kids or to have business meetings. The staff is always fast and friendly. Seating area is normally clean and typically you can find a place to sit down anytime. Parking lot can be a bit of a pain, but that’s just cause it is a good shopping center

One of your baristas made our day today by putting strawberries in my preschoole’s water! I wish I had noticed her name. She deserves to be recognized ❤️

Great food and great Atmosphere. The only thing I noticed was most of the tables Needed cleaned , One of the barristers offered to come and clean my table But didnt.. lol

I went out in a complete blizzard to get my regular coffee because I’m kind of a lunatic about my regular coffee. I had the pleasure of seeing Vicki (pretty Asian woman) at the register. I had just had my credit cards hacked and had to come together with different types of funds to make it work and she sat there waiting patiently and helped me out in the best way she could without violating her rules as an employee. She has always been and will be the person I hope to see . Vicki deserves a raise And I will personally pitch in!

The baristas ignored me and gave me such negative attitude. emma and addi specifically my experience especially distasteful. i pity any customer who has to witness that same unpleasant interaction. as an ex-starbucks barista, i was severely underwhelmed the unsatisfactory customer connection.

I dont know what has happened to Starbucks location but it is gone way downhill is not even worth going to. The staff treat you like trash if you redeem points. Consistently slow and poor quality and a managers have bad attitudes

This is a larger Starbucks along one of the main crossroads in Highlands Ranch, as such it receives a lot of traffic. The drive-thru line is usually long, as are the lines inside. During the mornings, a lot of people set up camp, so seating comes at a premium. The staff was friendly, but it took over 3 minutes from order to just get a tea, and another two to get a sandwich. The sandwich was hastily put together. Not my favorite, but it couldve been worse.

Remember Cheers? The fact that Tristan takes the time to call me by name and greet me every time I come in makes this my Starbucks of choice! Thankful there are still people like this!

I love Starbucks and I have been to almost every Starbucks in the area. I ordered a grande green tea latte for more than 5 bucks. When i got the drink, I felt its very light, I am not surprised to see that the drink is only 4/5 full. Why should I pay for grande when I only got the amount for the tall size. The companys stock is soaring, I would expect to at least get what I paid for, which is already overpriced.

Fast, friendly & consistently great baristas!

Stopped in this morning and was interested in the Impossible breakfast sandwich. Asked them if it was real cheese/egg, they said no, it was all soy based.Bought it.Found out that is wasn’t vegan.

Drinks were lousy.. Watered down big time.. not sure why

If I needed more reason to take my money to local coffee shops, today was it. Was treated very poorly because the child working didnt like my face covering, which I what I can medically tolerate.

Usually this Starbucks is fast and friendly but the last several times I have come here, it has taken over 10 minutes to get super simple drinks. Normally, I wouldn’t complain if it only happened once or if they were extraordinarily busy. However, it has happened each of the last several times I have been here, regardless of if I go through the drive-through or walk inside and regardless of how many people are waiting. Disappointed in their service lately.

This is a great location. The store has plenty of space inside and out and the service is fast. Any time I need somewhere to kill time, this is my pick!

The lady who just took my order was SO friendly and cheerful and she spoke clearly and was efficient and speedy with our order in the drive thru. They always get your order right and they are never slow or rude or unfriendly here! I would definitely recommend this place.

Open your indoor seating ... I go elsewhere for coffee these days :/

Always a great place to meet with friends but I am confused about why the restrooms have to be shut down right now? It just doesnt make any sense when there are public restrooms available across the street.

This is one of the Starbucks I prefer in the area. They are currently going through a renovation so their hours may differ. The staff is always friendly and the store is clean. You can always get the standard coffee, tea, and drinks here. This store is a bonus because they also brew the reserve coffees via the Clover machine. An even better brewed coffee experience. I recommend trying it brewed through the Clover. Bought a Hawaiin reserve coffee to brew at home on my last visit.

Great store. Nicely air conditioned on this hot day. I just feel that Starbucks prices are getting too high for a cup of Jo.

We love coming to this location. Its big, the drinks are good, there are lots of tables and the staff is almost all very friendly. Stephanie is especially nice. We enjoy hanging out with friends and playing board games here. The only reason I cant give a five star is because every single time weve been there in the evening they clean the bathrooms and close them for use around 8pm but theyre open until 10. After a few hours of sitting around drinking coffee and tea, an open bathroom is a nice convenience to have.

My favorite starbys in the bubble...super friendly and get my drinks perfect all the time!

I decided to stop by this morning and get a toasted white chocolate hot chocolate. Ive gotten it a couple times at other Starbucks and it was delicious. Going to this location however was a big waste of time and money! My toasted white chocolate hot chocolate was not only missing the whipped cream and other toppings, but it was missing the actual white chocolate! All I received was gross hot milk! Definitely NOT what I want to spend 5 bucks on! I am VERY dissatisfied and disappointed!

I was stuck in the drive through for 10-15 minutes, making me late for work. I had no way to get out as its surrounded by curbs. Even planned extra time . I realize things happen but this is not the first time I was late for work at this location. Very awkward walking into work late, with a Starbucks.

Sadly, not a fan of this location, too many wrong orders over the years and baristas with rude attitudes. I have finally stopped trying, head across the street to Starbucks inside King Soopers, better coffee and service.

This location is always fast whenever I stop by. And open on holidays. There is a drive thru that is easy to get to and it wraps around the entire building. Plus a large lobby with plenty of seating. I used to go here to do school work.

Always the best coffee

Very good

Love Ms Kelly. Her memory is phenomenal...from Scottie

Its Starbucks...what else do you need to know. 😃

Expensive, but I like the drinks they make. If youre just looking to get plain coffee, you can find better for much less just about anywhere else.

Great service and quick in the drive thru

Since moving to new location MUCH BETTER! Service is really improved and bigger with more plugs for computers. Clover press coffee way cool too.

Everytime I go to this location (and its the closest to home for me) and one in every two times Im there they either get my drink wrong or it tastes like watered down coffee with no espresso or flavor! And by the time I taste the drink, Im back at work and cant bring it back to them. Today, I got a ventilator cinnamon shortbread latte and it tastes so gross in comparison to the one I got Friday morning at the location off of Yosemite near Park Meadows, not once have I had issues there. I dont go to Starbucks often but when I do, I would prefer for the coffee the way its supposed to. Its not cheap and I dont understand why this location struggles as much as it does...

There is a shift supervisor (middle aged woman, short dark hair, probably in her 40s) was talking nonstop and loudly. And very rude, even to the employees there (was sitting there for a while and saw her being rude to the staff because the staff didnt grab the napkin/straws the way she wanted).

Every time I have come to this Starbucks there is a line around the building and the wait is ridiculous. I have had to leave the drive-in line otherwise I would have been late for work. I had to stop at another Starbucks on the way as this was my running-late breakfast Starbucks run.The staff is usually always pleasant I just dont think they have been taught very well on how to manage time, delegate, or prioritize.My order has never been wrong but my fraps have come out already melting and separating because of how long the wait was. =/

One of the coolest Starbucks maybe in the world. And they have the clover machine. Great employees wonderful place to hang out with people of all ages and backgrounds

Needs more seating though, so popular.

There is a lot of seating in this one. If you need a place to work, this is a great one. Busy all of the time though.

This is the best location in the area. They are fast, the staff is very friendly, and my latte always seems to taste better at this one!

Love this Starbucks!!! Nice and spacious with cozy fireplace. The Story Time for kids is so awesome for some quiet time for Mommy and my girls love the Starbucks employees that read.

Unfortunately, I love Starbucks. Just plain addicted. This location, however, isnt great. Its often overcrowded at all times of day; I cant tell if the staff is fairly rude because of the overflow of customers, or if they are just predisposed towards this type of behavior. Either way, its just not a great experience. I always order in advance with the app when coming here just to spend as little time as possible in here.

Nice Starbucks located in the Barnes & Noble bookstore. Not as hectic as many other locations as there is another store right across the street

Service was great. Place was packed and always is. Could be a little bit more tidy but overall a good experience.

Internet connection speed sucks. This place should plan for its customers like other Starbucks locations.

I accidentally placed an app order for here when doing an event across the street with kids; I had thought I would be able to pick up my order in the grocery store. When I called to cancel my order the manager sent someone to deliver it to me!!! Talk about amazing service. Thank you, thank you, thank you!

I like it here. Theyre fast and always get my order correct.

A great and friendly Atmosphere. And very tasty donuts.

This place was a great place to hang out, but not anymore since they changed the comfortable furniture with chairs and tables that make you wonder why you just paid $5 for a coffee.

Packed but quiet enough to hold conversation. Good service.

You guys never failed to make a fantastic drink!

There was a wait but the staff was incredibly friendly and our drinks were right.

Starbucks needs to get ride of their interior design team. This place looks rediculous because theyve remove the comfortable chairs and replaced them with hardbacks. Just posted a pic of them. Seriously Starbucks, you really need to do something.Good Starbucks. They have the older comfortable chairs unlike most which have switched to something that makes you want to leave after 10 minutes. Also, theres a great doughnut place next to it.

Good service, nice place to work.

Friendly fun staff and efficient customer service

Good mocha, snacks. Finally put in a community table. Suggest sound-deadening wall hangings to reduce backgound noise.

I have only been to this location 2 times. Order was wrong and bad quality both times (tons of coffee grounds in drip coffee, i got someone elses hot sandwich and it was fresh out of the fridge). By the 2nd time, getting the wrong sized drink seemed like an improvement; in the grand scheme of things it would not bother me but 2 out 2 visits gets you poor quality and wrong products. Given the other reviews, does this location just have a problem with their weekend morning staff?

Everytime I go too Starbucks my service with them is always awesome service,thats why when I want coffee Starbucks is where I go, I just love going there cause the people who are working there are just AWESOME

It was crazy busy when I stopped in, but got my order in fast and my order was correct with little waiting time.

Ive been to several Starbucks in the area and while this one has great staff and friend smiles, the drive the u times are the absolute worst. Ive waited up to 10 minutes with barely a line before.

Do not have the prickly pear drink. If it is a special. Might need to make sure you have the ingredients.

Poor service here, unprofessional baristas; they were talking very loudly about customers amongst each other. They put like 8 pumps of syrup in my drink, I couldnt even taste the coffee. The cashier remade it for me and I got an additional free drink (add a star for that.)

Friendly and knowledgeable staff in a clean and spacious Starbucks. Afternoons are lovely here.

Staff was awesome and the building is super nice inside. Big tables, perfect for board games.

Boring coffee, taste like one i make in office cafeteria. Workers not happy when you want them to make a dark roast coffee.

Large seating area. Plenty of space to hang out.

Coffee is always spot on at this location! I used to live in Lakewood and gave up on the location by my house. I was pleasantly surprised to try this location when I relocated to Highlands Ranch.

Location is extremely under staffed. Tables and the seating areas are not clean and wait times are too long. Starbucks is moving from a premium coffee house to a high-end McDonalds!

I love this location. Drinks are always made right. Baristas are very friendly.

Great environment for a coffee with your dad!

This place is huge! The staff were really quick to get our food and drinks out, and everything tasted great!

Chai Tea Lattes are consistently water downed and awful. Breads are dried out. Find another SBX.

They were out of blueberries for a drink I wanted.

Disney is awesome. My husband goes there everyday. Very friendly staff

This is a very busy place. Its not really quiet but the staff is great and there is a lot of room to meet people or work with a group.

New manager, working hard to make your visit better !

Can be a bit overcrowded during peak times (Morning/Evening commute times, lunch rush). Staff is always friendly and efficient, despite the quality of customers.

Really enjoy Starbucks. However, this location can be difficult to get in and out of the parking lot due to all the traffic from Whole Foods.

Fast and easy and I got what I wanted

I loved the quiet ambiance.

This is closest to my house, but my latte machiatto always arrives as Carmel machiatto. I order a grand and get a vente or order a vente and get a grande. It seems there is generally some mess up whether I drive thru or go in. I tried ordering from the app a couple of times, but they didnt get the order.

Cold Americano in the drive thru

You can stand there for an hour for a cup of water for your dog and they just look at you and ignore you. Ridiculous

Website says open @ 5:00. Now 5:15 still not open. Knocked on door staff just ignored. Here yesterday and early morning staff had an attitude. If not a morning person change shift or get new job.

Busy place, good staff. But the condiments and milk were out for a long time, and nobody cared.

Great service and friendly, welcoming employees

Just right, had everything to complete my default Starbucks breakfast.

Great location. Great team.

People are high up in the clouds at this place. The people are not real, they seem to be fake. Hated it.

People are super nice, but our orders have been slightly inaccurate about 75% of the time.

Three people in the drive through and it took a very long time. They didnt start our food order until we got to the window.

A friendly warm environment