Average tools and average shopping for the average Joe.Harbor freight is awesome for finding some great deals on tools that are normally expensive.
DO NOT waste your time or money. Youre better off spending the extra on name brand. Bought a paint sprayer, it didnt work. It was FOR work, so instead of taking the chance on the same one a second time, we figured wed return it (under the time frame, with receipt, in original box) and go elsewhere for a brand we are familiar with.Yeah....no. You can either put 100% of your purchase price towards an upgrade (that may or may not work), or you can pay a 20% restocking fee (what are they restocking?!) and have the remainder put back on a card.Hmmmm.......so when I return my used, malfunctioning paint sprayer- theyre going to charge ME so they can restock it and sell it to YOU?Like I said, just go someplace else.
Lots of great tools! Bought a finishing sander, works great! Though they did not have the sandpaper for it. Had to go somewhere else to get it.
The store is neat and clean. Its my go to place for hand tools like hammers and Prybars.
Drove all the way here from Livingston to exchange out a generator as they were the only store in the state that had them in stock got to say the crew here is top-notch and they do an amazing job.
Good place to buy items of need.
Great service, selection, and price. Bought wood working supplies.
Very good selection. Multiple levels of quality/price range. If you have a product issue, theyll take it back and give you a new one, even if its months after you bought the tool. Im sure they have a time limit but I have yet to have them reject an exchange.
Good for those things you need; but not often enough to spend 10 times the price elsewhere.
DRIVERS:If your appt time is 4pm they mean 4pm. Dont show up at noon and expect to get unloaded. Nothing wrong with that, just dont show up too early. They will get you unloaded in a decent time though. Staff is friendly which is always a plus.
Great prices for several different products. Great place for the not so pro.
Products are okay, but just dont try to pay with a check at checkout. I had to show two forms of ID first the US Passport and then a drivers license as well, the checker girl new at the job did the best she could, three different employees came out of a dark office room and said that she will have to call it in. So she did, 20 minutes into the call I was slowly loosing my patience. Our daughter was waiting in the car with her baby, so yes we were getting a little nerfed! The teller gave routing number, account number name address, address again, name again, spelled name with letters, phone person must be somewhere in an other country...Asia? with no English knowledge. After 20 minutes I wanted to cancel my shopping, my husband insisted that he needed some of these items. So I ended up paying with my credit card, asked for the manager to see if he would agree to a customer satisfaction treatment. He thought that there was absolutely nothing wrong with their system and this always happens when you shop this store the first time with a check, a customer satisfaction treat of any kind was absolutely not an option for him, he was straight forward, impolite and arrogant.
Was able to find what I needed here when I couldn’t at Home Depot/Lowe’s.
Great selection of products at a great price.
Hard to find someone to help us find what we were looking for.
Could have been friendlier, would have gotten a fifth star....
Said item was in stock on web site. Have to purchase in store to get discount. Spent 30 min trying to get some one to assist me in store. Not in stock. Wasted my time. New Inside track scam sucks.
Great store. Totally lax and absolutely blind when it comes to customer safety. I’ve witnessed numerous people in this store not wearing a mask and nothing is ever said or done about it. I’ll go elsewhere. Management is completely out of touch with reality.
Picked up a few moving blankets and a couple of the cheap 4 wheel dollies
People try to help pretty good customer service wide variety of products good place
Clean Store! Helpfull Staff! Quickly answered my questions about a 5 drawer work cart & helped me load it into my pickup. Bada-Boom & Done!
You can get good products here even though they are low priced
Bunch of thieves work here typical Montana your stuff is safer in California
I was looking into getting a generator. The manager spent a lot of time with me explaining the differences and what would work best for our household. He also helped me to find a coupon that saved me money.
I love harbor freight! Everything is a good value, except their zip ties.
Great for cheap single use or light use parts and other odds and ends.
Helpful staff!! Great place!!
A really great place for tools. They have a large selection and though they may not be Craftsman they are less than half the price.
Extremely helpful. Thank you for your help in solving my problem with a bad hinge that was installed on a work bench. Great store & great employees. Again thanks.
The service is friendly, but not overbearing.
Ok for a place that sells disposable tools. The quality isnt there but priced right for throw aways!!
Easy to get around except for the people stocking the shelves and blocking the way.
Good prices. Forgot my ad so I asked for one. They said they do not carry ads in the store but I did find the display of ads. Also, employee did not mention their website which has all sales listed. Unfortunately the battery charger we purchased was not working so had to exchange it.
Superior prices on tools that are just as good as premium.
Very helpful. Told them what I was looking for (a cement mixer) and they directed me to it. I thought it was an item I had to order in.. but they had a number in stock including one on display. I had read the review on their website. Assembly is said to be challenging but the product has high reviews and an excellent price.
Its Harbor Freight. Consistent with expectations from this box store. Helpful staff, great customer service!
My new number one place to go for all my tool needs.. I am there once a week and I love it.
Cheap quality tools. Helpful staff
Nice clean store. Staff very present and helpful
Didnt have what I wanted.
Very friendly and knowledgeable staff
Good prices!! Wide array of everything.
Always like shopping for tools at Harbor Freight. I made some good purchases here. Very happy with most things Ive purchased from them, but like any tools, its important to look at the reviews first before you buy! Not everything is top notch thats sold here. Just what customers have rated as top notch, usually is.
Carefully pick and choose your purchases and they will be resourcefully effective.
The staff were very friendly and helpfull
I am rating the business not the tools. They have always treated me well and if I had a problem with one of their tools they are more then happy to take care of it.
Employees are nice and very helpful
Employees are friendly. They have great prices and they replace any thing they sell if it fails.It is important to keep receipts
Always have what you need and other things you forgot you need. Mask compliant
Apparently the electric door is broke. So the store is closed early no sign up saying this the associate unlocked it to tell me that theyre closed. I can clearly see people in the checkout lines. So I will order my stuff from somewhere else thanks for nothing
High price on auger i paid less for mine that a rip off
Best place in the world for any type of tool or power equipment!! They have great prices, great selection and friendly employees
The people are nice, the merchandise is a case of what did you expect for so cheap?
Love to get supplies for my quilt room here. Way better then IKEA.
Great place. I called them prior to my visit to see if they had automotive ramps available. They were helpful and gladly went and looked and told me the price. I looked online to see if I could use a coupon for my purchase, which one was available. I arrived, got the ramps and went to register to check out. They scanned the coupon for 20% off right off my smart phone. Happy with my experience!
Never disappoint, and you know Im about that 20% off coupon (good for almost everything except the big toys) and a free flashlight everytime! Bring back the free tarps!
Great customer service
Cant beat the prices unless you buy directly from China. After all, the items here all come from there anyways...right?
Cheap, quality tools. Kind staff.
Good to find anything you need.
I like harbor freight but the bathrooms need some serious attention.
Great price & service in Helena. Even though they dont carry high end brands, theyre products except electrical products hold up really well including generators which I have only heard really good things. They only down side is tool sets should be larger(more sizes per set)
Love that store
Well that was easy!
Love this place.
A great place for inexpensive tools, and useful home items. Not alot of pro quality stuff, but good enough to get the job done for homeowners and weekend mechanics.
Cheap tools. The hand tools are really good quality and they have a lifetime warranty. The power tools will get you through a job and they are cheap enough that you can throw them away when you are done and not be out much.
Good quality tools and hardware at good prices. Always good coupons to save money
I appreciate the availability of low cost hardware and tools. They are a nice addition to Helena.
Great staff.... even better manager;!!!
A must have resource, hit and miss where quality is concerned, but Helena would be less without one.
Young lady went out of her way to help me:) even though she was headed for her break..
I wish they would open a store here in Great Falls! Love me some Harbor Freight!Update: They opened a store in Great Falls a little over a year ago. Yay!
Great variety, good prices. They are bringing in higher quality power tools, if thats what you need. I have had no problem with their basic stuff.
They always have what I want. Great Quality at a great Price.
These guys were great showing me things. They answered all my questions. They were very helpful.
Always have what I am looking for.
Coupons 5 Star
Helpful staff and good signage.
Helpful staff - good deals!
China stuff. Ok if you want reliable go with name brand. Some of the stuff works good.
Good store was clean. Helpful staff, Ive been to quite a few Harbor Freights this one is pretty good
I love this place its got everything you need for tools and they have great sales
Always love this place. Only issues are:1. Its too small2. I buy more than I want every time I go there
OMG love this place. They were very helpful
If quality products are not a concern then this place nailed it. Would be what you would expect if a dollar store sold tools.
Good discount on some larger tools a d storage. Overall minimal selection and staff were not able to answer questions about items they carried but thats what you get for a $1 store version of Home Depot.
My husband likes this place.We go to Helena to the store but they are building one now in Great Falls!
Everything clean and stocked. They are doing good social distancing.
Great place to buy your tools and supplies! Sign up for their cats and you get excellent coupons work freebies
There products are good and there staff are very nice and very helpful.
I called ahead to MAKE SURE WHAT I WANTED WAS THERE! Since I had to drive OVER AN HOUR TO GET THERE! AND IT WAS FOR MY DAUGHTERS BIRTHDAY! Lady who answered phone, said YES SIR I SEE IT AS IN STOCK. Isaid the price of the one Im looking at online is $147.98! She replied, YES SIR THATS THE ONE IM LOOKING AT, IT WILL BE ON ISLE 7! LIES TOLD TO JUST GET ME IN TO SHOP! HELENA HARBOR FREIGHT WIL BOLD FACE LIE TO YOU! I had to piece the item togeather buying 4 DIFFERENT SEPERATE ITEMS TO DESIGN WHAT I WANTED FOR HER AT A MUCH HIGHER COST!
Im a bit of a tool and gadget geek. Harbor Freight lets me pursue my do it yourself, gardening, and organizing hobbies without busting the budget. Todays haul included an LED light for my wardrobe and a carabiner measuring tape for our son.
Great products for the price. They are good for honoring their warranties.
Quality inventory for a decent price. Will be going back.
Good place for inexpensive tools (hand, power and shop, great guarantee with very helpful employees.
Always have what I need. Store workers are very helpful.
They have everything when it comes to tools. Prices are good. Imported from China. But thats the way of the world.