Thanks to Power Townsend for their support which helped us to purchase the supplies for our community art projects!

Everything is priced way over retail. When asked why this was the case, I was essentially told this is a good thing, by the staff. Good for who? Other than that, the employees are non-existent or rude.

Great customer service, friendly staff.great product selections Hometown shopping.

Always great and very helpful especially for a women in a hardware store.

Love power townsend! Good collection of products and nice friendly staff. Shopping local is so worth it.

After about 15 years of doing carpentry, I decided it was time to invest in a Stiletto hammer. I called ahead to check availability, sure enough they had a few to choose from! Great customer experience, I was happy to spend money on quality tools, locally. Thank you!!!

If you want to shop local inatead of the big franchise stores, this is where you wanna go.

John in the tool department is a great help. He knows his product lines really well.

Nice, clean store. Well stocked even with sales lit and brochures about materials Im looking for. Salesman was very well versed on product

Every hardware item you could think of in a fantastic long-term hometown business 🤘

Shawn in the lumber area was very helpful today. All staff were polite and courteous. Four employees asked if I needed any assistance. I do prefer shopping at this locally owned hardware store.

Prices are outrageously high customer service is the worst in town. Called and tried to reserve a installation blowertook down all my information said it would be no problem that my wife could pick it up after work she showed up they would not rent it to her after taking all of my information will never do business with them ever again. The lady at the counter was extremely rude it would not even try to work with us. Save your money Lowes is right across the street way better.

Great place. Fine selection of tools and even greater selection of hardwood. Place to shop for a craftsman.

From the super helpful lady at the paint counter, who went above and beyond matching my paint for me to the guys at the lumber desk top notch yall killing it!

PTCO is a nice place to do business. Ive always been pleased with service and product. I like the way the store is set up. I can find what I am looking for. I enjoy supporting local businesses.

This is an awesome store with all the best stuff. I even found these great Rubber-Lined GripLockTies release able ZipTies

I went in the Helena Power Townsend store to ask about roofing shingles. I walked up to a person I assumed was a customer service representative who would be able to help me. I said hey in what I felt was a inquiring tone. He immediately got upset and asked me did you just hey me? I was taken aback and he proceeded to tell me how rude I was. We then proceeded to have a verbal argument and profanities were spoken. I asked to speak with his manager and he told me he WAS the manager. I then realized this was a losing situation. I told him he was not a very good manager and I wouldnt be back in that store and left.Im going to tell everyone I know that if they can avoid it dont go to Power Townsend in Helena.I shop in Power Townsend frequently and have always had good experiences. This experience was uncalled for and I wont forget it.Ill take my business elsewhere.

Lots of stuff and not cluttered.

Staff is helpful. Thanks

Went to power Townsend to pick up wood lumber yard was set up very good can drive to what you need the best setup so far no hassle LOOKING FOR WHAT YOU NEED staff ARE GREAT WILL COME BACK😀😀😀

Great service and friendly staff.

Got my door ordered.

PT is a pretty good store. Most of the folks are helpful and they have a lot of things others dont have. Some of the prices are higher. I try local first but shop around if you need to.

Very friendly staff

Always. y go to store . nice staff .very friendly have the items I need

Kitchen design person outstanding

Great pricing and have everything you need. Pricing often beats the big box stores especially for building materials.

Helpful staff

Always helpful and has a wide variety of garden and lawn supplies.

Only the very best service and consideration of all the hardware stores in Helena. Very impressed how they handled me as a female with instructions from my husband. You females can understand what I mean!

Always a great place to shop. I was asked if I needed help by 5 employees today.

Great service and prices, unlike the greedy and unhelpful Rock Hand Hardware. Read my review of their store to learn more.

Power Townsend has the largest lumber yard in town.If you want quality - then go where we go!John Weiss (Owner)HAPPY HIPPO Siding and Windows

They always have what Im looking for...

Helpful staff. Good selection. Competitive pricing (4×4s were less than at Lowes). Plus a locally owned business! I like keeping more dollars local.

I shop here frequently and they almost always have what Im looking for and prices arent too bad on most things compared to the box stores. Its also nice to be able to buy a single bolt and not a bag of them, or just a foot of hose and not a long section like the box stores. I am concerned about the employees however. On more than one occasion I have heard foul language including the F bomb as employees talk amongst themselves. This is not professional and is not what I want to hear when Im shopping. Especially from employees. Also there is high turnover at the cash registers, which is probably due to the mentality that raising wages to attract better, more professional, committed employees is simply not possible, and should be avoided at all costs (no pun intended).

I would give this a no star rating if I could, was in recently and not only was the staff unhelpful but the man I had to asked to help me was too busy sorting bolts to want to be bothered, was very rude when I needed help finding an item. Staff are underpaid and the owners are cheap and greedy.

One very helpful rep for electrical n plumbing and one condescending (because we r women) rep for lumber n shelving. So we bought the plumbing n electrical stuff n passed on all the other stuff. We will go where our business is appreciated for those items.

Great selection and the best customer service.

Wide selection of tools and brands. Has some higher end and specialty tools that other big stores dont have.

Love the atmosphere and friendly employees.

Very helpful when we needed propane.

I recently bought a water heater (march 2019) we also had a 6 YEAR warranty. Shortly after it was installed we noticed the element was burnt up before it was even used right out of the box. We went back and they gave use a new element. Ok fine.. Now I finnaly had hot water, great! Not even 4 weeks later it stopped working . Tried to get a hold of the warranty people, they were no help and gave us the run around. Told me to email pictures but than refused to give me the email address. Went into Power Townsend and spoke with the joke of the manager (TJ) he tried to give us another element (even through we told him thats not the problem) when earlier in the day he told us they would replace the water heater. After this almost burning down my bathroom and having to travel over 120 miles to be able to take a shower MY NEXT PHONE CALL IS TO MY LAWYER. After being a long customer spending thousands and always paying our bill on time on the account we have there you would think we would be treated better. I have to honestly say we will be shutting down our account and doing business else where (which is too bad since I prefer to spend with local/small business vs. Big box stores) WELL DONE TJ. YOU LOST A LONG TIME LOYAL CUSTOMER. 👎

Nice staff, always there to help out when needed. Can usually find everything that I am looking for, at a reasonable price.

Great people, great prices. There is always an employee around that is glad to help you find what you need!

Good selection & prices. Like shopping local. Only issue is sometimes its hard to get customer help.

Just bought a shed there POOR QUALITY and NOT BUILT as ORDERED....Went in to get some help from them just got the run around. Hoped a local company would appreciate our business, Very DISAPPOINTED.....

Great customer service!

Power Townsend is a great store & they have virtually everything under the sun.if you cant find it ask

Local hardware great service fair prices

Everyone was helpful. Layout is easy to navigate.

Great selection. Friendly and knowledgeable staff.

My go-to place for solutions, advice, then products. Friendly knowledgeable staff take their lead from local on-site owners.

Great local hardware store and building supply. Knowledgeble staff.

Knowable friendly staff, fair prices.

Best hardware and lumber store ever

Very good selection and great hometown run store. Just a bit pricey.

Worst experience ever came back three times with the promise of compensation then they told us that they couldnt do anything for us, and that it was our fault.Never going back

Always helpful.

They had what I was looking for, they helped me find it and they loaded it into my truck for me.

Worst hardware store in Helena hands down. Rude staff. High prices.

If I could give a no star rating I would. Failed to follow through with scheduled delivery only to be met by rude staff. Will never do business with this company again.

The people are always helpful and friendly

Good service, good prices

Great place very helpful

Nice place, good stock, nice staff

Excellent service and knowledge of products

Great locally owned company

Did not have a furnaces igniter.

Service in lumber yard not good

Great store

Good wood

Awesome

Staff is rude and unhelpful

Professional.