Stopped on my way back from Colorado to Pennsylvania to have them check my bike tires. Service manager was very helpful and honest. Spoke to BJ and he was very friendly and just an amazing dude. Never had any other Harley dealer showed this level of customer care. Small town, BIG heart. Thanks

Friendly knowledgeable and caring staff. We were broken down 1400 miles from our home in Delaware. Bj responded almost immediately about the part we needed on the bike and they all went out of their way to get us fixed and on the road immediately and even checked on us after we left the shop. Awesome customer service and would highly recommend. Wish we had a shop like them in Delaware.

Great people, they treat you like family every time you go in there. I had a starter go bad in my Harley and I was out of town the time the had my bike scheduled. BJ and Team went and picked up the bike for me, no questions asked. When I went in to pick up the bike everyone makes a point to at least say Hi. Dustin explained everything that he did, said if there is anything else after I leave to just give him a call. All in all great experience, highly recommend to anyone and everyone. You want a reason to take the bike out and cruise, make sure you make this place a stop!! Be sure to tell Braden Hi and he will make sure you have the newest and coolest items on your bike!!!

Good Times is the best and only place that we go to for all of our motorcycle needs. BJ, Dena and their team knows their stuff, are easy to talk with and their service after the sale is second to none. I will never buy an accessory or motorcycle from anywhere else.

The whole team at Good Times is great. Their passion for motorcycles and the industry shows in everything they do. Top quality riding gear, merchandise/accessories and motorcycles in the dealership.

BJ and staff are great people. Great place and good bikes. Bought a street glide from here

Thanks for letting us use your facility to load the trike and trailer for Combat Hero bike build.

Nice to see an entrepreneur start from scratch, and turn it into something that he could be proud of! Nice place, friendly people!

This place is filled with Good Times. The staff is great and friendly, with no salesman pressure.

The entire crew are great! Wouldnt take my ride anywhere else!

Awesome place, awesome people. No better place to get back in the wind!

The guys at Good Times are top notch with outstanding customer service. The shop and parts department is extremely knowledgeable and helpful. The prices for shop labor and parts are very competitive. Check out them out you will be happy you did.

Amazing service from the entire staff! I had to leave my Road Glide after an unexpected breakdown on a weekend trip and BJ and Dustin kept me assured that my bike was in good hands. My bike was fixed in a timely fashion and for a very reasonable price. I live in Dallas, TX but anytime I’m passing through Hays I’ll be sure to stop by and see my new friends 💛

Sale person was very helpful and really nice 👌

We took our bike down for its 20,000 mi. Service they took care of us very well definitely will continue to go back for all service work. BJ and Dustin where great to work with and fun to talk to highly recommend Good Times Motorcycle.

Always like going here. Great people and great chats while there. Love this place

Friendly and helpful staff. Parts counter was very knowledgeable. Will definitely stop here again.

Amazing staff, amazing bikes, amazing service. Love this place and these people!

Having a good selection of motorcycles. Customer care is fantastic as well as the Service.

Awesome guys to deal with! Great service they are trying to promote how a shop was when it was the good ol days and they doing a good job at it! Following them on Facebook they had rides throughout the area and just overall great people to work with and I take all my bikes there

We found ourselves stranded on Saturday night of Labor Day weekend after a motorcycle in our group broke down after dinner. BJ and his crew were nothing short of amazing. They answered a Facebook message at Midnight, came in on Sunday morning, helped us try to fix it with a part he had in stock, reached out to his staff who had travelled to a bike show a few hours away, and did everything in his power to get us back on the road. When those efforts failed, BJ allowed several of us to leave our bikes stored with him while he fixed the broken bike and allowed us to continue our trip out West in a rental car. We returned the following Friday on our way home to collect the bikes. We ended up hanging and chatting with BJ for another hour. He really seems like a genuine guy; very honest and willing to do anything to help a customer.I own a business with a ranking of 4.8 over 750+ reviews, and I know the care and effort that goes into maintaining that score. BJ cares and truly executes on what true customer service means. Thank you, BJ, from our entire group. Hope to see you again in the future, but under different circumstances!

Great place for all things Harley Davidson. Even if the people you are buying for, do not ride, they have super gifts for anyone and all ages. Very friendly staff, extremely helpful and nice. Highly recommend.

Such great people, great atmosphere, and amazing service!

Friendly staff and a wide variety of clothing in plenty of size. Signature Harley smell, I stop here every time.

Great service, friendly and helpful.

Stopped in with a broken rear brake light switch. Dustin did an awesome job working us into his schedule even though he was busier than heck. He got us back on the road in less than an hour, and charged us a very reasonable price.The entire service staff, and the sales staff too, were very courteous and cool.Definitely stop there if you get a chance.

Best in the business for sure and amazing new location

Dropped in to look at some bikes and was super impressed with the friendliness! When i finally get a new bike it will defenatly be from bj. I recomend these guys any day.

Very happy got what I needed plan on going back 10 stars

Keeping you in the wind, professionally, best technology with the true American Spirit and Good Times!!

Rather enjoyed my visit here. Helpful service but low pressure as well. Stopped in from Colorado to check it out on my way to Medicine Lodge. Good place!

Wish they still had the larger building.

Great knowledgeable staff lots of selection quick turnaround one the best dealerships I have ever visited.

This is the dealership I have my bike serviced at when not home in Florida. Great service, owners are super nice. Staff is really friendly and helpful.

Very nice people Theyre all very helpful And knowledgeable and willing to do whatever they can to help you

Staff was very helpful. I worked mostly with Joe then at the end he was busy and worked with BJ. Both are very friendly and BJ gave me some lessons before getting me going (my first bike). Very good selection of bikes and gear here. I worked with Cheyenne for glove and helmet fitting and she is very friendly also. They are not pushy at all and I visited the location several times over 2 weeks before making a purchase. I would highly recommend this place!

I bought my first motorcycle from BJ. He was so helpful! Even sent a video of the bike, since Im from out of town. Definitely suggest!

Have purchased two new bikes from doerflers over the past few years and have been very satisfied with the deal making process. They make paperwork a breeze and thoroughly go through the bike even when its new, before it leaves their store. Parts dept is excellent and will get any part needed asap and at fair pricing. Service dept guys are excellent also and will have bike back in not time and cleaner then it went in. Honest, caring, hard working people at this facility and it shows!

I bought a poker chip and t-shirt. They also gave me some good tips on the local brewery.

I have been to this dealership twice on trips through Kansas and this dealership rocks. One year apart and parts guy Branden remembered me! Great customer service!

New to Kansas, my husband and I were looking for a Harley Davidson store to do maintenance work on our Harley Trike. The minute we walked in, we were greeted with smiles and were asked what could they help us with. :-) Husband and I immediately told them they passed the test. A week before we stopped at a dealership in Dodge City. We walked around the store without being acknowledged. Customer service is everything. Dodge City was closer but we will go the extra miles for a friendlier store with excellent customer service. Even tho we didnt purchased anything that day, they answered all our questions with a smile!

Great dealership! I ride to Kansas 5 or 6 times a year to see family and always go by Doerflers. Good folks there and Cheyenne is a hoot and never misses a chance to give me a hard time! They will go out of their way to help you out! See yall soon, Prisoners of Hope MM!

We asked for a veteran’s discount. We were told, “There are too many veterans in this area to give veterans discounts.” Are you serious? So sorry to hear that there are too many people who served our country living in your area. We will never come back to this Harley store again when traveling through Kansas. Not because they didn’t give a discount, but because of the lame reason why. Glad we live in Florida where veterans are honored for their service!

So nice. Much better then topeka harley

Friendly staff as great service. We have bought two bikes from them and have been very happy both times.

Great staff, very helpful

Great selection of H.D. cycles! Staff very helpful. Store easy to find, close to interstate. Plenty of parking available.

Knowledgable staff and all things Harley Davidson available!

Good atmosphere, great people & nice selection of bikes for a small town dealership.

We were passing threw Hays and were having trouble with the cruz on our trike. The service tec hooked me up and got the cruz fixed in about an hour. Too notch dealership with great service. Thanks so much

Great place to stop and shop and just look around. Friendly staff and great attention.

While on a trip through Kansas, Earlene chewed through her drive belt 5 miles from Hayes,Kansas at midnight. We managed to pull her into the Harley Shop at Hayes. We just parked her in the lot and found a Motel 6.The next morning I called told them what was wrong. They had the part, they got the belt on in what I thought was record time. The whole time I waited they kept checking on me to see if I needed anything. I appreciated that ,every time I go through the state of Kansas I try to stop in and just say hello. I highly recommend this shop.

Parts and sales are top notch! Best service and damn sure best prices in Kansas!

The girls stayed late so we could finish shopping and try on a few items and received great deals while we were there and the best service ever

Stop in on my 5000 mile trip and ask for a safety check. Staffed jumped on and had me back on the road ASAP. Great staff 👍. Thanks for friendly service.

Great people really nice

Clean store! Friendly staff! Cool owner collection on display.

No customer service, 1st shop Ive ever been in that someone doesnt approach and ask if you are looking for anything. Not much of a selection anyway. Thanks for the assistance!

I went nuts! They have the absolute best selection of merchandise! I got total outfits for my dogs even! Wow great service!!!!!

Great bike selection on the floor whether new or old. i recommend talking to BJ to look at bikes!!

Best Harley Davidson dealer in Kansas! The customer service is awesome.

Always a pleasure seeing these guys!!!

OMG they are great for me, I come down and they make sure I am well taken care of. From start to finish they dont let me walk of there without knowing what it is that I have and I am so grateful for them.

Awesome staff. Great deals on everything. Always friendly and helpful.

One of the best Harley shops. The staff is great and the sales are amazing

The coolant pump on my Road Glide failed while on a cross-county ride. Fortunately, I was able to get to a Harley dealership, but even more fortunate I got to Doerflers HD in Hays, Kansas. I was there in the morning when they opened, and seeing I was a traveller, their service manager Dustin Cross immediately scheduled me in for diagnosis and repairs. The entire dealership staff was friendly and accommodating while I waited for the work to be done. Dustin kept me informed of the work status during that time. I was back on the road well before lunch. Onroad breakdowns are a pain, but Doerflers was a blessing.

Great service and sales, a little better than some HD stores. Service done right when we stopped in from roadtrip.

Weve purchased 4 bikes from Doerflers and have had nothing but outstanding service from ALL the employees and owners. Everyone is helpful and will get you where you need to be. The parts department is out if this world and the girls up front are smokin.

Very friendly service. Clean and very organized.

Great dealership! Over 75 years in same family. Know how its done.

Great place to look at bikes and get you a bike

Great place cool old & new bikes,spoke with sales manager,very friendly and helpful

Courteous staff, impressive selection of new and high quality used bikes, some used metrics they have great offers on.

Great service friendly staff.

Great place to get a bike get serviced and get accessories everybody in there is nice people

Super friendly and helpful as always.

Only place to get a new or used motorcycle. Good people

Stopped in for an oil change and general service on my Ultra back in August. Got the job done in good time and I was back on the road. Thanks!

Good people, and great service.

Friendly and courteous staff. Very helpful on parts.

Great customer service. They treat you lime family.

Friendly staff, not pushy. Was just passing through town and grabbing a tee

This place was awesome and the prices are unbeatable!

Good staff & services

Was driving home, east on I70, when we stopped by your store, just because. I went to the parts department and asked BJ about a specific part for my bike. He looked it up and we talked about it and several other parts. He looked in several catalogs, online and even had me sit on a bike in the showroom that had similar parts already installed. I probably spent about 40 minutes with BJ that afternoon. He was kind, very informative, funny, patient and didnt mind that I was a girl. I was a potential customer with a Harley Davidson. I walked out of there that afternoon without buying a thing. BUT I felt good about the experience. I have since called back (twice) and spent my money in YOUR store on the parts that we talked about that day. ONLY because of the excellent service I received that first day did I call back. I would refer your HD Dealership to anybody with a HD. I live four hours from Hays but know that you will be the first place I call when I need another part. Thank you for your excellent customer service in the parts department! It has served you well. :o)

I love this place, the employees are fantastic and prices are reasonable

Sweet bike shop with a lot of clothing and accessories!

Cool nice stuff

Great customer experience from every employee in the dealership.

I dont know who left a one-star, but you must have had the wrong place. I have purchased four bikes at Doerflers and have had nothing but an outstanding experience.

Nice selection of clothing, very friendly staff!

Excellent selection of apparel

Very nice people and store

Staff is very friendly and accommodating.

Talk to BJ he can get you anything you need for your Harley

Very good customer service!

Good service nice people

Nothing better than a Harley Davidson dealership at sunrise.

Friendly staff , but one of the most expensive Harley dealerships around.

Great people, great prices!!