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Extra Space Storage
1775 Eden Park Dr, Hamilton, OH 45013, United States
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Extra Space Storage
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Ce
Review №1

Nice and clean storage unit. Ramon was able to help me in such a rush while still maintaining perfect mannerism. Definitely a place I would recommend to others!

Tr
Review №2

Easy to get started. Workers seemed to know what they were doing.

Wi
Review №3

Nick was very helpful explaining rates & the units . He assured me my collectibles & other treasures would be safe , I’d gladly get a unit in the future when my collection reaches massive proportions .

Tr
Review №4

Ramon was such an amazing help. He helped me locate the box I needed for work and my late fiancé’s pictures.Thank youTracy

Ni
Review №5

Amazing service, quick and professional. Would definitely recommend to others.

Ro
Review №6

Well informed! was able too help me out with the best price and go through the different sizes. Well satisfied.

Sh
Review №7

I rented storage with Extra Space. I only needed it for 6 months. It was so easy and convenient. I opted to do “easy pay” automatic withdrawal from my bank account. The staff were so helpful and friendly. The unit was spotless. The entire facility was clean and very safe. It was an awesome experience. If I ever need storage again I will definitely come back. I couldn’t ask for a better deal.

Ri
Review №8

Clean and always helpful!

Ou
Review №9

Great place to store. Nick is always on top of things.

Ch
Review №10

Friendly and helpful! Switched from another facility to this company because of past excellent experience.

Ni
Review №11

Was price shopping around for somewhere to store some items while I am in the process of moving. Nick was very friendly and showed me a couple size units available. Once I start the moving process I’ll definitely be back!

a2
Review №12

Each associate was amazing. We are forever thankful for the kindness and compassion they showed during the five months we rented. When we faced a difficult situation, they helped in countless ways to make us feel welcome and appreciated. The unit worked wonderfully for our needs. We highly recommend this location for Extra Space Storage.

Ni
Review №13

Good quality storage units. It was easy to rent a unit on the website. Ashlee followed up with me immediately with details about my unit. Definitely recommend!

ma
Review №14

Great Experience. Ashley is a clear communicator and walks the customer through each and every step of the process. She follows-up too. Ashley knows and gives fantastic customer service: she is patient and kind. Top rating! Thank you for everything.

mo
Review №15

Expensive in this area.... But storage places charge what the neighborhood can bear.

Me
Review №16

Ashley was such a big help. Its embarrassing, but I forgot my lock and live in another state. She took the time to help us out and get the lock off the unit and that was not a simple task. She was all around very nice and understanding, much appreciated!

My
Review №17

I had the pleasure being assisted by a blessed soul. Very Kind. Amazing Employee. One of the Best in the Business.

Ch
Review №18

👍🏻 Great people

Ra
Review №19

Awesome, awesome customer service and clean, organized storage space. My partner and I moved to Oxford a few weeks ago but needed last-minute storage—our original storage space in Oxford ended up being too small. Tired from a 1,000-mile move and unloading furniture, we walked in and Ashlee took awesome care of us. She is very knowledgeable and personable. We got a 1-month deal (after that, month-to-month if we need) and the setup process was pain-free. Easy access to the storage unit. Secure, safe, and clean. Highly recommend if in need of short- or long-term storage! Thank you Ashlee!

Zi
Review №20

Great customer service. Very clean. Easy accessHighly recommend. Thanks Ashley for all your help.

Ca
Review №21

I had a phenomenal experience with Extra Space Storage. A woman named Ashlee was working when i came in to a very clean, and well maintained Office. She stood up and welcomed me to Extra Space Storage and she introduced herself. Then asked me what she could do to make my life easier. She was well dressed, and very professional.

sp
Review №22

Very friendly personnel, their prices are very reasonable and the space I rented was very clean, looked well maintained, and didnt smell musty. I was really impressed.

Je
Review №23

Used this storage facility for several years! Great place; dry, clean, quiet, super-safe, friendly helpful management, never any issues with gates, codes or billing, just smooth sailing! They also provide flat dolly type carts for patrons to use. Just an awesome place, and I have utilized many other storage facilities in the past. This was by far the very best,... only left due to moving out of town

da
Review №24

The move in experience was fine. The customer service was even better showed me how to use cylinder locks, expeditiously got me into my unit. I had to do a transfer Within a week of opening a unit and that process was smoove. Thanks Ashley she’s the store manager and also the assistant manager was knowledgeable and very caring about tenants. The rate is exceptional. Store here!

Sh
Review №25

I have used Extra Space Storage several times and always been very pleased. This time is no exception. The place is clean, the customer service is exceptional.

Al
Review №26

This is my second time renting space and love it! Ashlee and Kelly were so helpful and made the process quick and easy and were an absolute joy to talk to!Best place for storage, highly recommend.

Ti
Review №27

Great service, descent prices. Shopping around for my parents that are retired and moving. Will definitely be back when they are ready to move in the summer !

Su
Review №28

Very clean inside and out during all seasons, nice employees, easy access to any unit really. Improvments needed would be to smooth out the door ways as there is a trip hazard and when alone hard to pull a loaded cart in and out over that gap. And better lighting inside and more sensitive I was left in the dark longer than I liked and had to stop climb out and walk a ways to trigger the motion sensor. But even still I wont lower my rating because this was the lowest cost place and he very nicest I found! And close by too. Very convenient.

Ch
Review №29

Very nice and welcoming. Helpful to show the size of the space to make sure it was what we was looking for. Explained things well too.

Ta
Review №30

Extra Space Storage is very easy to work with. Quick and efficient process, as well as, great customer service. Ashlee went above and beyond in helping us get a storage space in a timely manner. Great prices and a clean facility too! Thank you!

Jo
Review №31

Fast and easy application process. Kelly was great. Even got to ride in the golf cart.

Ka
Review №32

We opened a unit 3 years ago when we first moved in. They have been great to work with. The units are clean and secure. Hours have always been great for access when we needed it. Office staff is friendly and very helpful. Highly recommend this storage area.

Re
Review №33

Nice, clean environment. Service was ok.

JD
Review №34

Good .

Er
Review №35

They were very helpful and understanding with my situation.

Ju
Review №36

The lady was very nice and respectful best customer service I have had in months highly recommend this company

Ha
Review №37

Ashlee was so amazing and did not hesitate to help my mom and I when we were having issues with our storage unit!!

Ma
Review №38

Facilities always clean and well maintained, staff goes out of their way to provide any assistance needed.

yo
Review №39

Kelly was the best help I could ask for. Made everything easy...

Gr
Review №40

Renting was easy and the place seems clean

Li
Review №41

Speedy service. Receptionist was very polite. Units are secure and clean.

Ge
Review №42

Safe and clean !

Ha
Review №43

🤓

Jo
Review №44

Ashlee was a tremendous help. Made our move in much better just by doing her job. Very pleasant young lady. The units are pretty good to

d
Review №45

Since moving from Virginia almost 2 years ago found the staff here just customer focused and extremely helpful. I would recommend Extra Storage above any self storage facility.

Ca
Review №46

Thank you for the fast convenient move in answering the questions I had.

Co
Review №47

Ashley was great very professional, and answered all my questions. They will continue to receive myBusiness!

Yu
Review №48

As a customer I am very satisfied the staff was really helpful and friendly

Ro
Review №49

Ashlee was super quick and ready to get us set up with our unit. Painless experience as it should be but typically isnt. Clean facility, great location.

Am
Review №50

Nick was awesome and our experience was amazing....except for the fact that he kept calling my dad names!! Just kidding! Smooth sailing, and Nick is the man! 😁

T
Review №51

We had to store our property here for almost two months, the whole time the staff was in touch with me and my roommate. Ashley was especially helpful! Well be back if needed.. This is the place to store your property

Sy
Review №52

This storage unit is a really good place to keep your stuff at. They work with you and are very friendly. Never any complaints from us. Weve been storing with them for about 5 months now

J
Review №53

Facility was clean and well run. Nick, Facility Manager, was knowledgeable, helpful, and eager to help in every way. Would highly recommend this location and Nick’s professionalism.

As
Review №54

Nick was very helpful and patient with all of my questions. I appreciate the great customer service he provided.

Ca
Review №55

Great place. Very friendly. Ashlee made our experience smooth and easy. Even gave us a tour of the property!!!! Thanks.

An
Review №56

Excellent customer service. Very clean!

Ka
Review №57

Ashlee was AMAZING! She made the process so easy! I won’t go anywhere else for my storage needs

Se
Review №58

Great storage place! The Assistant Manager was very nice and got me in quick. A+

Do
Review №59

Awesome service go see Ashlee for all storage needs. Boxes, tape, locks. one stop shop and awesome conversation

Mi
Review №60

Always friendly and helpful. Have had a storage with them for over 2 years and i have absolutely no complaint about them. Best storage facility i have ever used. Also Ashlee is the best no joke she does her job well but also is extremely helpful and friendly. Definitely recommend them to anyone for storage needs.

Ka
Review №61

Seems like a very clean and secure place. But very hard to get things in the door for the inside areas. Need something to prop door open.also need a little ram at bottom door because hard get Dolly over the dip.

Po
Review №62

Location and units are easy to get around, the staff is extremely helpful and very kind. I had no problems getting a unit when I needed one. Everything is really clean, it is cleanest storage facility I have seen. The site is very secure, loved the coded gate entry. I was worried about how I was going to get into my unit after we had a lot of snow, but much to my surprise they had everything shoveled and plowed and I had no issues at all. I have and will continue to recommend them to anyone looking for a unit.

Vi
Review №63

Extra storage space is a pleasure to work with. They always call me if there was an issue with my payment to help ensure I don’t pay late fees. They where flexible on my move in and out dates. They are always a pleasure and helpful.

K
Review №64

Very helpful and friendly. A little confused on the pricing as there were surprise fees that were not listed online or when we talked with the customer service agent. But overall, I like it better than other units I have rented.

to
Review №65

Ashlee=more, that is all. Amazing.

Gr
Review №66

Very nice units. Security is very good and the entire place is very clean and well kept. Associates are top notch. Friendly, helpful, and knowledgeable.

Mi
Review №67

Ashley was patient, friendly, customer service oriented, professional, and a breath of fresh air considering the culture of business these days. My storage unit was clean and Ashley made sure it fit my needs. Ashley made moving day surprisingly pleasant. Im glad I chose Extra Space Storage. They were better economically than the other two places I checked with in Hamilton, OH. But, for me, it was Ashleys demeanor that made this the best choice for me.

Ma
Review №68

While in OH for a wedding, I visited Extra Space to help a friend and was inspired to write a review. I have been to some downright SCARY storage places, but this one epitomizes A clean and well lighted space. Seriously, you could eat off the floors in this place, and the staff was almost eerily cheerful and helpful. If you have reservations about storage places, use Extra Space and reset your mind!!

Au
Review №69

Great prices, professional and very friendly staff! Storage units are very nice and clean. Thank you Ashley for the excellent customer service and thorough explanation of terms.

Br
Review №70

I have dealt with Extra Space at Eden Park for many years now. They are ALWAYS courteous and efficient and go the extra mile for customers. The facility is always clean and well maintained. I have recommended them to many family members and friends.

Mi
Review №71

Verry friendley people ashlee always calls to let me know my unit is due before late fee have had no problems in any way will definitely use them again.thxxxxxxxxx again

Sa
Review №72

I appreciate the GREAT CUSTOMER service and knowledge of storage resources. I will continue being a customer.

li
Review №73

Such a clean and organized business! Exceptional customer service from chanele! She was super friendly and helped me find the perfect unit by showing me different options! Glad I chose extra space! Highly recommend!

An
Review №74

Excellent customer service. Dont hesitate to rent a storage unit clean and secure. Very affordable.

Lu
Review №75

I went in looking for a storage unit to rent and Chanele the receptionist started talking to me right away. I told her what I had to put in storage and she took me out and showed me a unit that was perfect for what I had. The price was perfect for me and the first month is free. I asked her about a lock and she showed me a few different locks in which I purchased one so that I would have something to lock the door on my unit. The whole experience was a joy. The receptionist was super friendly and helpful. I would recommend this storage facility to anyone looking to store something.

Ho
Review №76

Came in to the Hamilton Extra space and got a 10× 15 from Nick. It was super Easy and he was extremely helpful.

Ho
Review №77

Everyone that Ive dealt with has been very nice and informative. The units are clean and well kept. The grounds feel safe and are well maintained.

Ca
Review №78

Cleanest storage in all of Hamilton. Perfect location for college students, companies, families or any one in need of a place for EXTRA SPACE. Kind service, well priced, extremely secure with key pad entry and exit. Alarms on every unit.. A 5 star facility!!

Ch
Review №79

I would like to say that customer service is a 5. Chanele was great at explaining everything about the storage units. This is my first time using Extra Space Storage. But would recommend this to anyone. Just because its nice to know we still have friendly people out there. Also a very clean, inside and outside.

Be
Review №80

Nick was super helpful and kind..Thanks so much

Li
Review №81

Very friendly and helpful personal. Very secure, well lit, clean storage facility, units are too! From very welcoming to golfcart ride, seeing what the actual unit sizes looked like, making our choice, doing paperwork and out the door...we were in & out in no time.

Da
Review №82

Nick was really helpful, and able to walk me thru parts I I struggled to understand. Showed me how to use their locks and the fastest and easiest way to get all my things into my storage area

Da
Review №83

Brian (I believe was his name) couldnt have been more helpful or accommodating. Made our situation much easier

Ev
Review №84

Prices are a bit higher than other companies, however like anything in life, you get what you pay for. Great service, clean properties, office is always professional.

No
Review №85

I have a small unit that is perfect. The buildings are always clean. I have actually seen the staff cleaning the halls and unit doors! That is 5 stars in my book alone. The young ladies in the office are always neat, polite, helpful and above all they smile at you and are friendly. Chanele is the person I have had the most contact with and she could not be nicer.

Sh
Review №86

Great facility! Clean, awesome customer service, go see Ashlee!

Za
Review №87

Fast, super friendly and very reasonably priced. Would happily do business here again!

An
Review №88

I have been a customer of Extra Space Storage for 2 years...Ashley represented the facility and I found her to be very knowledgeable and helpful.She was soft spoken and friendly, always willing to help with all my rental needs before and after becoming a customer.She is a credit to the business and would recommend Extra Space Storage to anyone.Thank you,Anthony D.

Th
Review №89

Exceptional customer service!!Courteous and friendly, made my day with a big smile!!! 😎

Je
Review №90

The woman running the front desk is incredible. Amazing customer service. Clean place all around.

Al
Review №91

The process was so easy and Chanele was a huge help! Great option for storage and very convenient for students like myself.

Mi
Review №92

I had a wonderful experience with Extra Space Storage. Ashley Hartman was extremely kind, helpful and thorough in helping us get my storage unit. I will continue to use Extra Space storage for all of my extra storing needs.

Ja
Review №93

Manager Nick Early was extremely helpful and I would 100% recommend this storage company to my friends and colleagues!

Ta
Review №94

Ashlee was great. Definitely the best customer service I’ve ever experienced.

Co
Review №95

I love Ashley ! Shes a great help Everytime!! Very pleasant!

Jo
Review №96

Very clean facilities and a very polite staff. They were very helpful helping me find exactly what I needed to meet my storage needs. The prices are also reasonable and reflect the units quality and cleanliness.

wy
Review №97

Extremely professional customer service. Easy to get set up. Highly recommend

Ch
Review №98

Great customer service, Ashlee is awesome!

Ch
Review №99

Get place. Nice staff very happy with my experience. Great price for full year.

Ke
Review №100

Facility was very clean and the staff was courteous and knowledge about their processes and storage in general. Also liked ease of use as it pertains to the entry/exit of the site. I would definitely visit this location again.

Information
27 Photos
100 Comments
4.9 Rating
  • Address:1775 Eden Park Dr, Hamilton, OH 45013, United States
  • Site:https://www.extraspace.com/storage/facilities/us/ohio/hamilton/900353/?cid=org%3A%3Amaps&utm_source=google&utm_medium=organic&utm_campaign=org%3A%3Amaps&y_source=1_ODIzNTg5NC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 513-869-6100
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9AM–5:30PM
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