Great staff! Very accommodating! They had everything on my list. Took a fraction of the time to shop versus going to a big box store.

Its a valu, service is fine and they have a lot of home supplies

Awesome store has everything your looking for the prices are affordable and the stuff is very friendly.

Went to go get screens told would take 4 to 6 weeks so just got the screen to do myself.. kid didnt know what he was doing other kid just came and ripped through the screen when I was being helpful and holding the frame and screen so he could cut and jammed a bunch of screen wire into my hand then they gave me spline that was to big and no tool to put it in so had to use a screw driver took me a hour to do 1 screen ugh

Awesome store got all I need every game plus prices are reasonable. Stuff is very friendly.

Nice knowledge staff, always helpful

Great experience. Got serviced quickly very helpful. In and out 15mins

Was looking for a replacement power drill and the staff was super friendly and helpful guided us to exactly what we needed and explained the differences between the models. Would recommend to anyone looking for hardware whos not super familiar with them.

Quick in and out shopping for what you need

Found everything I needed staff was courteous and helpful

Great store, reasonable prices, great service

All the staff here are always so friendly and helpful. My mom stopped in to buy a few gallons of paint and painting supplies, but was called into work for an emergency before she could pay for it. The staff set everything aside for her until I was able to come in and pay for it the next morning. We greatly appreciated that! Thank you!

The selection isnt what youll find at the big store, but the employees genuinely seem to care. I love going there to have chat. Its nice when a person has knowledge about the store/department theyre in.

I appreciate the personal service and knowledge of the store associates. Way better then the big stores where you wander around and cant find anyone to help you.

I always use True Value for my needed paints. They made a custom color for me and I found I was short about a half quart of the color to finish. Although the manager was a little concerned about matching a custom color and having to figure out the color being mixed to a quart size instead of the gallon so I wasn’t purchasing more than I needed, they gave it a try. The color matched perfectly. Tim and the other employees who assisted where great. This seemingly small act that some may say, a part of their job meant so much more to me than they know. Thank you.

Always helpful, good prices and inventory.

The man who mixed our paint was super helpful and very nice

Every thing you need to make your home and yard beautiful.

Scored a super LED work light my son bought one a year ago. Awesome for 10 bucks multiple positions for all sorts of uses.

Always a nice place, helpful staff, friendly, very knowledgeable, always glad to help

Went to look & get ideas, left with a lot of great deals and stocked up on winter items too.

Order menu items that involves the stone oven! Its all good.

Super friendly and helpful staff

Very friendly and helpful staff

Today many staff asked if I needed help (there is more effort during the Christmas season of course) they often have what I need, but I always check the website and call if t

Very nice variety. Found what I wanted right away. Had been to another local hardware, but they didnt carry the part. Lots of bargains! Nice prices on grills, too!

For me Valu is so much closer than the big box stores and while it doesnt have everything, what it does have saves me a lot of time

Great store, extremely helpful, and willing to help(!) staff. Clean and organized. I can always find what I need, and if I cant locate it the staff offer to help.

The main thing I love about Valu is the service, i always get the help i need

Always friendly staff greeting you at the door. Always asking if I need help finding things is very helpful. You dont experience this at big box places like Lowes.

Friendly people, helpful service and good ideas. They are good people and sell good products. Definitely worth your time to stop here over a bigger box store. They offer fair pricing and a good variety of mostly high-end products. They sell mowers and weed eaters, too.

Excellent service! Theyll go an extra mile for you! Customer always comes first!!!

Always have someone helpful here at the store.

Try to return an Item with out a receipt... It was like I was asking for the impossible!! The clerk was very rude. Value just lost a customer...there are alot of stores Id be happy to give my business to.

My favorite hardware store. The staff there is great.

I had to go to Valu for some specific screws for my wifes vehicle, due the the dealership leaving them off after they changed the oil. They actually had similar screws that worked well, so I was pleased. The service is always great, and the associates are always friendly.

Employees were very helpful

Just another valu

Staff is always courteous and helpful every time I walk in there. Sale items are always in stock when advertised. Some items are more expensive than other similar stores, but they always seem to have a good sale on something going on. I just have to keep in mind that I came in for this or that and not complete all my shopping here for convenience sake. That would not be a sound financial decision. It would be costly laziness.

Had a screen repaired here over the summer. Said it would take 2 weeks. Took close to a month. Not sure why they cant offer same day repair, didnt look like anyone was too busy.

Had a coupon that expired a week ago after being sent try OK me for signing up with their program. Went week earlier and because I didnt buy over 25 dollars worth of stuff I couldnt get a five dollar discount. I wanted to purchase 181 dollars worth of paint and requested they honor the coupon even though it was expired which I did not know. The cashier said no. Ok. I left and purchased nothing from them and went to home depot. Spent 5 dollars on gas to get there. Did they have to make an exception, no but I dont have to buy anything there in the future.

Top notch folks!

Love shopping here.prices are reasonable and very easy to get help when I need it.

They always have what you need and theres always someone there to help you immediately. This is the way things used to be when I was a kid. They do a great job up there.

The customers always wrong ,I left angry and disappointed in there arguing attitudes wont be going Back

They are always ready to help with a real smile. Prices are good and I have never had to return an item.

Very handy and efficient operation

Very friendly atmosphere everyone was helpful in finding the things I needed to get the job done

Great place to get quick hardware store item, in a day in age where theres only Super Stores now.

Hamburg Valu best Valu in the area.

Great staff, always helpful and knowledgeable. Always have what I need at a great price too.

Ten years later its like i never left and no one bought anything. My favorite place in the town of Hamburg to receive terrible customer service!!! I get so excited when no one that works there has any idea about what they sell there or purposely avoids me and other customers! Its a blast!

Knowledgeable and friendly Staff, good selection and prices. Best of all, you dont have to walk a mile to buy 1 item!

Wanted to get tools that were locked up. No help. Casher was nice.

We needed some last minute pieces to setup our display at the Erie County Fair, the staff was very helpful and even pointed out we could save a bit of money by buying a package of bolts instead of by the piece.

Loved it. Good products, good prices, very good service.

Good prices. Good staff. Our go to Hardware store.

Nice place to get tools plumbing outdoor stuff grills!

Except for my size furnace filter, been able to find most anything there, with a staff eager to help out

Nice store with a good variety.

Employees have no clue about hardware or any idea even where to find parts I was looking for..I came in to purchase a new ceiling fan and some new sockets for another fan I have , needless to say it took almost 20 minutes for a younger kid to even come back in fan department and another 10minutes for him to find and pull fan from upper storage shelf. Oh yeah and they had no clue about the sockets I needed for existing fan even when I came with an older one I had. Save your time and money and shop elsewhere.

Quick, easy place to get basic home improvement items. Employees are typically pretty knowledgeable too.

First let me start by saying I have 2 degrees in business management and work with customers on a regular basis. As soon as I walked in a was greated very politely followed by is there anything I can help you with today by store manager Jim Q. After telling him what I was looking for he walked me directly to it, even grabbing me a bag to put my nuts and bolts purchase in. He then asked if there was anything he could help with to which I replied I also needed a rug doctor. He said hed have an associate up front right away to assist me. I didnt catch his name but he to was very polite and knowledgeable and made me a key after checking me out my rug doctor. Even while being checked out he brought the keys code up to the counter while it was cutting so I didnt haveto wait any longer than necessary. Then the cashier Matti was very nice and professional and finished of the whole experience to keep the customer service level at an all time high. I rarely ever walk out of a store blown away but the team at this store that I encountered deserve ever bit of recognition as they succeed in giving the highest customer service while having smiles on their faces. Excellent job Jim and employees.

Great Hard Ware storeNever shortage of helpAsk bob

I like Valu, some pretty good sale deals.

Clean ,helpful very nice people.

Great store if you need help theres people there to help you

Really nice staff. Easy in and out.

Always have the right paints...

Got my blacktop sealer at a great price

Very professional, good service.

Decent prices and the staff is very friendly and helpful.

Staff is amazing, always helpful and friendly

Nice place, organized, good deals.

Convenient friendly service

Like the selection prices are fair return policy terrible

Extremely Helpful staff 🙂

Theyt always seem to have what you need!

Nice store, friendly people, great prices., clean.

Nice and not that big but with a decent selection

I always recommend to people try Value first compared to Home Depot or Lowes. Most of the time you can stop in Value, find what you are looking for, pay and leave before you would find the item at HD / Lowes. Not, they are not as big as the other stores but the customer service is great and they usually have what you are looking for along with the prices are comparable.

Super friendly staff!

Get in , get what you need , get out , shopping 🛒

They are friendly with excellent help

Staff is always friendly and helpful

Good selection, and fair prices

Always helpful staff

Staff always helpful and friendly.

Always, the best!

Very friendly and helpful, clean.

Staff are very helpful

Nicest employees !!

Had a hard time getting help

Great staff!

What are your employee ethics policies?

Very Friendly & Helpful

Always helpful

Close to home

Excellent help

For all your home needs