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Harbor Freight Tools
4250 McKinley Pkwy, Hamburg, NY 14075, United States
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Harbor Freight Tools
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je
Review №1

I cant say enough about harbor freight tools. Great resource for DIYS. Ive had so few minor issues with them in 15 years that I cant even remember them anymore. My 17yo $89 pancake compressor is still going strong. Inside track club pays for itself if you shop more then just a few times a year and its a great way to get deep discounts on tools you might not need just yet. Just bought a great 6gal compressor for camp (light as a feather), which I had to exchange do to shipping damage. Received easy and awesome return service from their great crew! My future wish is that coupons, someday, are able to be used with no brand/item exceptions. I do love a great sale, after all. Lol. Keep up the great work and service!

Wi
Review №2

I was out in Orchard Park N.Y. It would save me time stopping at the H. F. there to pick up a few things that I needed instead of the H. F. by my home. The store itself ... No complaints. The woman at the registrar, was very, very rude, not only to me but the shopper behind me. The Hot Headed person that I turn into while I am in a store, ( I should get help for that!), I actually remained calm. I thanked her when I was finished with checkout, and left the store which I will never return to.

Sa
Review №3

I love the small store feel and customer service. I always buy my patio umbrellas there because they are reasonably priced and great quality. This year they were marked down to $39!!!!

Jo
Review №4

The prices are the same.since the elimination of the 20% coupon You would think they would have gone down some... its best to comparison shop before you even buy anything...

Co
Review №5

Cheap tools and good quality as well.. if they dont hold up you can exchange them no questions asked

Je
Review №6

Receipts r accurate, just sometimes hard to duplicate for the customer and employee today did excellent on a return. Very happy with her (Jill) representation for HARBOR FREIGHT TOOLS! Strong enough too carry air compressor from store to vehicle, Wow X2 No weaknesses.

Ro
Review №7

Convenient location, in-and-out. Only complaint is that they only had 1 cashier open.

Do
Review №8

They have everything tools wise, they have great deals and prices on most of the stuff

P
Review №9

Good store..lots of great things to buy at a good price.. found everything I went to get

Ja
Review №10

Clean, friendly staff and well stocked.

tr
Review №11

Always friendly and efficient people, Scott the manager has a very sunny disposition

Li
Review №12

Love all the cheap tools and any other thing you can think of.

Ur
Review №13

Hubby got fun tools for around the house. Good times.

,p
Review №14

The store let me down.will not shop at that store again.I got Water pump.with 90 day return policy.Got it home.and it wont work.took it back.would not take back.said sorry.will not shop there again.

Ja
Review №15

Lovely atmosphere and gorgeous plant selection!

Jo
Review №16

Great customer service and very friendly and helpful.

Tr
Review №17

The clerk didnt know how to use a coupon code from the internet and wouldnt find out what to do, so they lost a $200.00 sale

Ri
Review №18

They dont do 20 percent off anymore. Now their stuff is over priced

Ca
Review №19

Great location.and great prices for all kinds of tools.,.

Mr
Review №20

Was in store and not even acknowledged by anyone. Walked around aimlessly unsure where anything was and not once did an associate ask if I needed help finding anything. When I asked a question it seemed to bother the sales associate I was asking. When I asked a different associate who was doing nothing they just pointed in a direction and said by the other rather than showing me where. When I cashed out the lady seemed to be annoyed at having to be working and was trying to rush me. I have a skin conditions which cause it to hurt when I grab things a certain way. But she expected me to just put it all out infront of her which was about 3ft away from where I was allowed to stand. Because others were waiting in line I believe was the problem. Maybe a sales and customer service seminar or workshop would better the way the employees are treating customers. It seems they dont like the position they have. I understand being over worked trust me. But you represent a 1billion plus company when when you slip that shirt on. So leave your issues home. Put aside your feelings towards whatever is up that saddle and smile, greet the customer, and fake it til ya make it. Generosity is free, you spend time being unhappy.Add on:Heaven forbid if you dont have your coupons right away...was told to just come back with it. Its ok for another employee to jump on an empty register rather than hiding with a cigarette out back to help for a few customers to take the load off one register with 7 people in line...aint it?Only reason for 2 stars is because the store was clean.

El
Review №21

Very helpful staff!

Ra
Review №22

Had tools that i needed and other that i didnt purchase but maybe in the future. Great place for men.

Co
Review №23

One lady she works the register is very rude . Did not help us with deals and would not let us return something because it “looked dirty and used” when it wasn’t. Will not go back to this location

Ne
Review №24

Cool store alot of inventory reasonable prices.

Ga
Review №25

Terrible. Drove 45 minutes after calling and bring told they had 4x38 size sanding belts. Arrived and there werent any. Additionally the manage shrugged off my complaint by just saying sorry about that and sending me on my way

Ra
Review №26

Super service and help full

Ra
Review №27

No issues ever. Easy returns. Great value. Much more enjoyable than Home Depot.

Ch
Review №28

It was okay he needs to run the viscounts a little longer

sc
Review №29

Pretty nice store and staff. Tools lack but seem to be getting better stay away from the tarps unless you dont need it to last

Ju
Review №30

Nice tools and a fast in and out shopping. Wonderful employees as well as helpful!! Thank you Jill 😁😁

Kr
Review №31

Wide variety of items. Very inexpensive. Some products are cheaply made. But most are good of youre doing quick jobs.

Pe
Review №32

They were out of stock on a lot of items.

Ge
Review №33

Great support, easy to talk to. Always willing to help. All staff are knowledgeable of where everything is in their store. Quick service in and out.Thank you

Ti
Review №34

Great place always have the something special that Im looking for that I cant find at Home Depot or Lowes

Mi
Review №35

Not quality tools for not quality prices...

Ch
Review №36

Was going to have several items delivered but, decided to go to the store. Clerk helped me gather everything in 5 minutes!

Fo
Review №37

Poor service workers. Attitudes with customers observed. Little help with answering customer questions.

Ke
Review №38

Cant give less than 1 star. I renewed my club membership 6 months ago. At first I was told they had a computer problem and it might not show up right away. I have been told it expired every time I go in since. Today is the 3rd time I spoke to a manager. Was told for the third time they would look into it and call me. Like the other two times, probably wont happen. This time they did tell me that without the receipt we probably wont be able to help you ... excuse me! You cant find it? I dont get out the door before its in my email, but now you cant find it?

tw
Review №39

Got everything you need without realizing you need it lol watch out with spending a ton of money when going there. Things are cheaper so be aware of the quality not being always the best though.

da
Review №40

Workers always make it a pleasure to shop.

Pa
Review №41

Had what I wanted and at a good price

He
Review №42

The husband loves this store. Guys candy 🍭 store

Ji
Review №43

Inexpensive selection,you really do get wut ya paid for

Jo
Review №44

I like Harbor freight for bargains and its a good place to get many hard to find items that prove to be very useful regardless of how long they last, especially if you only need something for a few uses.

Ke
Review №45

Great tools for DIY guys...have many bought a vacume brake bleeder kit 20$ bleed entire system on my 78 dodge d150 great..

Bi
Review №46

Yes I go there sometimes I find what Im looking for sometimes I dont the worst part of it is whatever I can keep you the only hair last couple weeks and then breaks so I dont know whats going on but sometimes its cheap enough that its worth it thank you Bill

Mi
Review №47

Good selection of tools if they break can afford to pay for another. Lol

Mr
Review №48

Great prices have everything you need

To
Review №49

What another great store to get nice tools and hardware accessories. My first couple of times there and customer service was great but lets see how those quality tools work out.

Mi
Review №50

Staffed well. Full and clean shelves. Good experience.

Le
Review №51

Helpful employees.

Mi
Review №52

Very good source for decent cheap tools, been buying for years and spent a lot of money their overall. The biggest problem there is for inside track club members they need to know the yellow tag items at the register. If you dont know what ones were red yellow tag For the savings they have to look them all up on a book and it takes forever. Need a better system there otherwise store is always good

Va
Review №53

There quality has come along way. Most items are of same or better quality with a huge price difference. You can get so much more for your money here. Plus always have a 20% coupon ready.

Ro
Review №54

Looks like its probably the largest and most well-stocked of the area Harbor Freight stores.

la
Review №55

Looking for an item it was out of stock but manager was very helpful said it would be in tomorrow. Call ahead

Be
Review №56

Well organized store. Shelves full of products. Helpful store employees.

El
Review №57

This store seems to have everything you could need as far as tools are concerned. I used to go to Phillips Brothers until my son told me about Harbor Freight. The store is well organized and always clean. Employees are knowledgeable and very helpful. Parking is plentiful and free. Worth the trip.

Sh
Review №58

Very helpful good prices

Th
Review №59

Some say its all throw away tools, but Ive had some of their power tools for years and without any issues. Its not professional grade, but if you dont make a living with your tools, than this is the place to buy.

Ra
Review №60

Ive been wanting a new butane solder iron. They have one choice and it has a built in igniter. They did not offer a service plan, I would have bought it.

Ki
Review №61

I love this place. Always spend more than I plan to...lol

Ta
Review №62

Cashier was friendly, asked if I found everything ok. Asked if I had any coupons. Very personable. Store was clean and organized

Ma
Review №63

Many tools that you dont normally find in a hardware store. They are inexpensive but some tools are cheap

Th
Review №64

They have a large selection of tools and supplies. The quality has greatly improved over the years. I have purchased several high end tools and am very satisfied. They still have entry level tools which are priced accordingly. Service at my local store is very good.

Pe
Review №65

Great place for cheaper tools this one didnt have a few items I was looking for in stock. But the cashier I went through was nice enough to add a coupon (I forgot to bring in) for an item I purchased.

Ja
Review №66

Great place for personal tools. I got a great 60 gallon two stage compressor there too. I like harbor freight, I like tools 😁

Bo
Review №67

It is to be determined. Just purchased the Avanti A- 100 spray gun.

Su
Review №68

Good prices on every day tools.

Mi
Review №69

Lots of every tool you might need some prices cheep others I can get at a lower price

pa
Review №70

Have a large selection of items at reasonable prices.

Ja
Review №71

They had what I needed. They stopped the promotion that gave you 25 percent off any one item.

Pa
Review №72

Very good place to shop at

De
Review №73

Got what I wanted their!

ju
Review №74

Best place ever

pa
Review №75

Even though Im a woman I enjoy tools n such. 😁

Wi
Review №76

Good service. Great selection of equipment available.

Wi
Review №77

Love the store for cheap tools and other stuff. Its not always the most well made stuff but for the money its a good deal. The staff here is friendly and Ive never had an issue. Its also kind of nice because theres an advance Auto Parts next door and I can do one stop shopping basically because if I need car tools I can go get stuff from the auto parts store too.

za
Review №78

Lynn the manager was very rude to me.

Ma
Review №79

This store has quality tools and supplies. Price wise nobody can beat. Their warranty on tools makes me a believer.

Mo
Review №80

Clean helpful employees

Et
Review №81

Tools for every job you will need, small or industrial they have it. Love buy there, they always had specials prices and gives a useful gift. Great for work at home or professional. Go and see for yourself. ;)

To
Review №82

Great place to get low prices tools for small jobs around the house. Probably not for co tractors, although many, new, heavy-duty, tools available.

Er
Review №83

I love this place ... So many tools! You can pretty much find anything you need here, and a lot of things you dont need as well! You really have to go down each aisle, because they have stuff that you cant find anywhere else, and that makes it easy for me to complete my projects.

Wi
Review №84

I like Harbor freight. Im interested, with the merchandise they have. At a reasonable price.

Ja
Review №85

Great prices! Download the coupon app before you go and get all the free stuff!

Gr
Review №86

Get the app. You wont have to carry paper coupons. Cant beat 20% off and a free flashlight.

Ch
Review №87

Nice workers. Busy place.

Gr
Review №88

I think there has to be at least 20 people in line before they consider opening a 2nd lane.

Ma
Review №89

My favorite place to shop.Definitely a guy atore.Look online for 20% off one item coupons and freebies. Theyre always there.A huge selection of trools, albeit made off shore. Over the years they have gotten much better and I am buying more than I used to there. The prices are half of Lowes, Home Depot or Craftsman..Returns for detectives or damaged hand tools (lifetime warranty) is a piece of cake. Never an issue.I could spend hours there.

ch
Review №90

Nice store for tools.they are starting to carry better products from years ago. watch for coupons

Aa
Review №91

Love the tools from this store ... always great deals.

Fi
Review №92

Counter lady on days March 20 219 was very helpful. Nice clean store above average for HF

Mi
Review №93

This is a great store. Soon Ill be building stuff to tag #harborfreight awesome stuff . I could spend hours in that store.

Di
Review №94

Its a its one stop Tool place is a lot riding on the shoulders for

Ji
Review №95

Great prices, sneaking up on a few products. Great emergency tools with improving quality for long term use.

71
Review №96

Great store always sales going on and a great selection of a variety of tools. Affordable prices i save so much not going to the big chains and avoiding name brands i dont need to pay for the name printed on the tool i need the tool.

sh
Review №97

Had lots of nice things at a very good price if need help there steams to be someone always there and you dint wait long to cash out nice place

Je
Review №98

We found a bunch of Christmas gifts and was able to use an amazing coupon.

Ab
Review №99

I’d give a 0 star rating if possible!! Extremely rude workers. Just went in to grab a gift card. I was waiting and waiting in line. Then I was told that the line I was in was closed after waiting 10 minutes? Again all I was getting was a gift card. Customer service is terrible. Take your money somewhere else because if they can’t take the 2 seconds to cash me out with a gift card they clearly can’t take the time to help with other matters.

RO
Review №100

Great place for tools...nice staff...

Information
19 Photos
100 Comments
4.4 Rating
  • Address:4250 McKinley Pkwy, Hamburg, NY 14075, United States
  • Site:https://go.harborfreight.com/store/harbor-freight-tools-in-hamburg-ny-14075/
  • Phone:+1 716-649-7289
Categories
  • Hardware store
  • Tool store
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:9AM–6PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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