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Great American Tire
7010 Grand Ave # A, Gurnee, IL 60031, United States
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Great American Tire
Comments
De
Review №1

Business with honesty and integrity!We have been using them for years and they are always upfront and honest including telling us when we could purchase what we were looking for at a lower cost from another source.Their recommendation for tires based on our needs and vehicles have been great. I think we have purchased a total of 5 sets so far.It is sort of like the blending of the old local home town business with pricing consistent with the Internet age.

Al
Review №2

Great people providing you with an easy and efficient experience. Ive been taking cars here for 6 years now and have never had a bad experience no matter the reason for my visit. Ive had tires rotated and changed, transmission replaced, oil changes, brakes, front end alignments, and more. You wont find many other mechanics as knowledge, kind, and reasonably priced.

Li
Review №3

I called in the morning on a holiday weekend with a nail (actually a screw) in my tire.He said about an hour, which was better than the 5 shops I hd called.There is a Starbucks and plenty of shopping across the street, so I walked there. They called me within 30 minutes and said my car was ready for pick up! They are prompt, friendly, professional, and a nice shop to go into. There is a TV & comfortable seats in the waiting area.

Re
Review №4

Best prices on tires. Bill beat the 2nd best by $200 for name brand tires. Never oversold you. Just an honest shop. I take my car there for everything. However as of Jan 2019, bill retired and this location is closed. Phone reroutes to their lindenhurst location. Hopefully they are as stand up as Bill.

Ku
Review №5

Bill is great. If you dont need work, he tells you and saves you tons of money. One time I came in with over $900 of recommended work from another place. Bill saved me $700.

si
Review №6

First time visited today. Counter employees are honorable and reasonable, tech was very kind. my van repair wasnt be able to complete due to factory scanner needs. they just charged me part cost and sent me to dealer. It was fair enough!!Lots repair shop bring excuss and charge for their time labor but they were honest. Strongly recommended.

Ge
Review №7

Great work, fair prices. They have made many money saving repairs rather than simply ordering expensive new parts the way the car dealers do. They are patient and informative. I have been a customer for years, I would not consider going anywhere else.

Ma
Review №8

Bill was a great place to go to, but now this location is closed- Please visit Great American Tire in Lindenhurst at 1890 E Grand Ave.

Jo
Review №9

Always great service. Jobs always done on time.

Jo
Review №10

My experience at Great American Tire was furthest from great. I own a classic ar and I was looking for some good tires to drive on. So I went in to see what Great American Tire had available. The employees at the counter were fairly nice, but when the owner came out of the back room he instantly cut into the conversation I was having with the technicians and he had a very nasty attitude about him. He said what tires do you need, to which I replied 195-75-14. He barked, Oh, no one makes that tire, your going to have to try somewhere else, no one stocks them, Thats an old size. After such a short but bitter exchange with the owner, and considering his rudeness he showed, instead of showing a willingness to help or being friendly from the get go, he has lost my business permanently.

Er
Review №11

Ive been coming here for years. Bill is honest and faie and they do great work. I would recommend to anyone in the area.

Pa
Review №12

Made my day experience... to make a long story short.. I noticed a flat front passanger tire in the morning, seemed a little too flat for just sitting over night (the tires were pretty old) upon filling, I noticed that the strut was bent/broken on that side and pushing the shocks into the tire hard. I used google to call firestone gurnee which i thought was this place great american tire ive had 3 cars serviced here over the years, and my family even more cars... so upon talking to h wells in gurnee i think its across the street on grand, they told me they were done in pairs which I was fine with as they other side may be going out also as it is a 1999 corola, the price quoted for simply the front quick struts/shocks was some 900 something including alignment. So just to check I called Midas.. they quoted something only 5-10 dollars off.. as a stroke of fortune, I brought my car here (where I intended in the first place) since they hadnt received my call like I thought, they looked up some prices and quoted some 300s for the strut work.. LOL... the guy handling service was not interested in doing extra work for no reason being a 1999 (honest work) and did only the passenger side... BUT here is where it gets good.. I got a new passanger strut/shock installed... AND 4 brand new tires... AND balancing/alignment AND they found a failing tie rod on the driver side... ALLLLL for $710... omg.. i got 3x the work done for 25% less cost.. Im a customer for life! btw all the work was done fantastic.. alignment has been finally normal since i got this car.. and suspension is 100% go to these guys! I normally dont write reviews unless something super below or above par and these guys had it done in 2 hours... the other guys said tomorrow ..

Ba
Review №13

This place is my dependable place for work on my Murano and Jetta. They do great work at reasonable prices.

Pa
Review №14

Very customer friendly with fair prices. You can trust these guys!

Li
Review №15

Walked in and tried to get some information and help and the guy was eating his food and said he was too busy to make any appointments and to help me. This is the second time this has happened when I came into this location. Wont be coming back. The man didnt even offer to make me a different appointment or a way to help me at all.

Th
Review №16

Great people to do business with

Le
Review №17

Awesome service!

R
Review №18

Bill is a douche. no web site. Bill said that they do not do used car inspections. Bill did not give me his superiors name.

Mi
Review №19

You can trust these guys!!!

Information
2 Photos
19 Comments
4.2 Rating
  • Address:7010 Grand Ave # A, Gurnee, IL 60031, United States
  • Phone:+1 847-856-1280
Categories
  • Tire shop
  • Auto repair shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:8AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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