Our Saleswoman Gracie - was very accommodating. From timely updates to their available inventory, down to being the best liaison working with the Sales Manager to build an attractive quote. Best part is, Gracie and Team were very accommodating and handled communication via phone call and even TEXT! This is what it means to leverage technology in the 21st Century. Did not have to walk in until to finalize paperwork; which in today’s pandemic driven world - is a blessing! Very Transparent dealership. And overall a great experience.I highly recommend you speak to Gracie at Muller Honda of Gurnee for your next purchase!

Very happy with my experience! Daniel was very informative and listened to what I wanted. Got me in the car I wanted with a price I liked, very seamless process. Would definitely recommend him! Easy to talk to, even though I was coming from St. Louis to pick up my NEW vehicle.

Asked about a car online on a Sunday night. Monday 9 am received a call and set a 3 pm appointment with Jason. Car was ready to test drive. Made a quick deal and 30 min later I had a new car. No hassles at all. How dealers should operate.

I went in today to look at their cars and had Angel H as my salesman , he was amazing and very patient as I test drove 5 or 6 different vehicles.Great customer service all around.Very patient, professional, and kind.I definitely recommend going to Muller and asking for Angel if you are looking to purchase a vehicle

Got my Honda today and Gracie was the salesperson. She handled everything smoothly and with full patience. The best part of the sale is everything done through messages. My application was delayed more than the normal processing time, but Gracie ensured everything went smoothly. I had a great experience at the dealership. I would highly recommend Muller Honda of Gurnee.

People dont like being lied to. Danny swore up and down it would be a better experience. Almost bought a van... to the point where I was transferring my belongings but every few minutes, it was something else until I just had had enough. I dont want to spend an entire day at a dealership going back and forth. Its exhausting. So, I said lets stick with what I wanted originally. He said GREAT! We have one coming in. Was told it would be in by a certain time. Asked me for $500 as a down payment. Then, it was excuse after excuse and the bottom line is - no car. It was NEVER coming in when they said it was. Then they refused to refund the money. Well, if you are going to refund the money - then honor the deal. Where is the car? This is a dishonest dealership. Denise Heelan

My partner recently purchased a new vehicle from Gurnee Honda and was helped by sales consultant, Gracie Carrasco. Please let me start off by saying that previous to the new car purchase, we went to 5+ car dealers in search for the right vehicle. These other car dealers were full of salesman who were rude, pushy, and unwilling to take the time to listen to what my partner wanted out of a vehicle. From day one, the staff at Gurnee Honda were honest, patient, and helpful. Gracie was not overly aggressive, pushy, or eager for a quick sale. She paid attention to the smallest details and was patient through my partners car buying process. Gracie is an amazing sales consultant who is easy to talk to and actually listens to what her clients want. Rest assured that if you decide purchase a vehicle through Gurnee Honda, the staff will respect your valuable time and will not make you feel pressured to purchase a vehicle, unless its the right one for you.

What a great place to buy a car. Our sales person Danny Kim was unbelievable. At no point did we feel pressured to buy or have the typical pushy dealership experience. Danny was upfront, honest and very knowledgeable. Muller Honda has a family atmosphere clearly evident from the warmth of the staff. Brian (Business Mgr) and Don were also a pleasure to deal with and the hospitality felt real.We leased a Honda Passport and will certainly go back to Danny and his team for our next vehicle.

Daniel Kim helped us with the purchase of a Honda today. He was very personable and went above and beyond from a customer service standpoint. He even noticed a chip in the windshield on the car we purchased and is going to have it taken care of on his day off! We didn’t even notice it! He also took the time to connect my phone. The General Sales Manager, Andrew, also was very appreciative and no hassle through the process. My parents and I had a great experience there in sharp contrast to another dealership we visited down the road. I would definitely recommend Muller Honda of Gurnee. Thank you Dan and team for making this such a great experience! Sincerely, Ashley, Mike and Trish Espinosa.

I had a great experience at Muller Honda. My sales person and the rest of the folks there were all great. They made the whole process from the test drive, to trading in my old vehicle me, to purchasing the new one as quick and easy as possible.

David K. was our sales person and was absolutely amazing! Energetic and eager to help us. Let us test drive as many vehicles as we wanted to to find the car that fit us best! Brian walked us through the financing and had us in and out in minutes! Lisa was spectacular in showing us the details of our vehicle and helped us get it setup! Overall an outstanding experience and couldnt be happier, thank you all!

Very happy with my experience! Daniel was very informative and listened to what I wanted. Got me in the car I wanted with a price I liked, very seamless process. Would definitely recommend

LOVE DANIEL! He was very kind, humble and very direct in helping me purchase my vehicle. Definitely recommending him to family and friends. This Honda dealership can’t be beat. The customer service and humility from EVERYONE there was a positive difference than the Nissan dealership down the street. Brian was amazing as well and not trying to sell me anything unnecessary. I’m blown away by Dan and the Honda team. Love love love

Brought a nearly new 2020 Honda CR-V to them when we discovered it missing an interior trim piece over the drivers seat belt. It may have been missed by the original dealer at delivery. Muller was very helpful and agreed to cover parts and installation without us having to ask. Always had wonderful service at this dealer, since I bought my new Odyssey there in 2010.

Juan JR was our salesperson and was very helpful and courteous. We came in to look at a car we saw on the internet and we test drove it and a different car. We bought the car we came in to look at a great price.

Muller Honda of Gurnee is an excellent dealership with a great team that truly cares about their customers. I had the pleasure of working with Pat, Andrew, Don, Brian, and Edna during the purchase of my vehicle. I give everyone 5/5 stars because they were so much help with my car purchase. When I say that this dealership truly cares about their customers, I mean it. I had already purchased the vehicle and had agreed to the finance terms when I got a call the next day from Brian. He said if I’d like to come in to the dealership to sign the new finance terms with a much lower APR. I immediately said yes and left to the dealership. He was able to cut down my APR by nearly half, saving me about $50 each month. Brian had already done his job but he went the extra mile to save me some money. Please don’t look anywhere else for you next Honda. Go to the guys over at Muller Honda of Gurnee and they will take care of you!

Ayesha sold me my 2019 Nissan Altima SL!!!!! She is the best and I would recommend her to anyone. I’m going to tell everyone I know, if you need a car contact Ayesha at Nissan! SHE IS THE BEST!!!

Dave and Brian made the buying a car experience VERY QUICK, LAUGHABLE & PAINLESS. They worked super hard to get me into a car. I love my new car. Thank you guys SO MUCH!

We came to Honda looking for a family minivan knowing there were others we were interested in besides their Odyssey. However, Dan ruined us for all other salesmen. He was so great to work with and so accommodating with our wants and needs in a vehicle. He wasn’t pushy at all and it truly seemed like he just wanted to help us find what was right for our family. We went to see other vans but knew that Honda (and Dan) were what we wanted. We would recommend Honda, the Odyssey, and our salesman Dan 10x over! Muller Honda has some life long customers after our experience.

I worked with Daniel and he was amazing! Got me into the car I’ve always wanted! Thank you so much.

It was time to trade in my 2008 Civic for something newer and with fewer miles. I was very happy with how patient Miriam Z was while I tried several pre-owned vehicles. The entire staff I met were great and when I picked up my 2018 CR-V, it looked like a brand new car. It sparkled and the interior detailing was great. Very happy with the service and my car.

Great experience buying a new car. Very easy process with no haggling or upsell. Got exactly what I wanted for the price agreed upon beforehand. Would highly recommend.

Loved how straightforward my visit was. Came to buy a car and left two hours later with said car. No pushy over-selling.

Excellent service from beginning to end! All questions were answered clearly and thoroughly! Extremely friendly and we never felt pressured. Cost of all models were transparent and very competitive, not over inflated. Our service agent worked hard to make our purchase experience accurate and efficient. The would highly recommend using Muller Honda in Gurnee for you next purchase.

Got an oil change for my 2020 Ridgeline. The recommended oil is a full synthetic. The special was an oil change for $27. I was fully expecting the cost to be a lot more, but was done for the special price. It was a good experience. The only thing I would suggest for improvement is newer chairs in the waiting room.

I had a really good experience with Muller. They were able to get the Civic I was wanting from their other lot. The rest of the process was quick and easy! I would recommend Muller Honda of Gurnee and their friendly staff to anyone looking to buy a new car.

Muller Honda has always been an amazing dealership to work with. I bought my previous vehicles at the Highland Park location but the Gurnee location was fantastic. I didn’t think I could ever like location as much as the HP one but I did. The entire team was great but the standout was Brian Odom, the Business Mgr, he was so knowledgeable, friendly and efficient. I love my new Honda Passport!

An absolutely great experience dealing with their service department. Jose took care of me and made sure I got exactly what I asked for. The guys in the service department are extremely professional and did a great job on my car. Overall extremely happy and will exclusively have my car serviced here in the future.

This place is fun to be at, they take care of you and ask you the right questions. We have bought 4 cars from a salesmen namedDAN HAMMOND.You need to see this guy, he hooks you up.Consider stopping by and saying hi to Dan if your in the market. He won’t let you down!

I was able to get right in to take a test drive and start the purchase process very quickly and efficiently! I’m loving my new car!

Excellent buying experience! Easiest car purchase I’ve ever done.I worked with Dan Hammond and he made things super easy without a single hassle.Best car salesman I’ve ever worked with!Thanks for the service.

Great experience with Alan and Muller Honda of Gurnee. It was worth the drive to get a better price than available elsewhere. Alan followed up regularly and kept his word. It was a pleasure working with such a friendly and capable team.

I love how it doesn’t feel like you are being sold on something at Muller. The employees don’t pressure the sale. All my experiences at Muller have been very seamless and I’m always getting great help with whoever I work with. Daniel Lopez is awesome. I’d definitely work with him again.

Excellent experience! Great sales support. Terrence was very attentive knowledgeable and east to work with. The entire team represented a top notch sales experience. I highly recommend Muller Honda of Gurnee.

My sales agent Terrence as well as the rest of the team was absolutely exceptional! They were open and honest with pricing and processes and had me on my way with a brand new car in under an hour, which was a truly impressive feat. I would absolutely recommend Muller Honda in Gurnee to anyone who is interested in a quality vehicle and exceptional customer service.

Great place if you choose to buy a car. Very nice and friendly place to shop. They take care of you and and they make things easy for you make you feel great of buying a car

If I could give zero stars, I would!MAKE SURE YOU CHECK ALL THE NUMBERS BEFORE YOU SIGN AND LEFT THIS DEALERSHIP!!! Save yourself the headache and go somewhere else.DO NOT TRUST OR BUY A CAR FROM “MULLER HONDA OF GURNEE” IF YOU DO YOU WILL BE STRESS AND DISAPPOINTED!DONT GO WITH ERIC OR ANDREW- (MANAGER)!!!Before signing the contract I was reading it to make sure all the numbers was correct and ERIC told me in a rude way dont worried we see numbers later sign here and there ( in a very rush and rude way ) I was tired and wanted this transaction to end as soon as possible. I trust them and I signed the papers. when I got home the same day I check the papers and the numbers was NOT correct. I went back to dealership same day and ERIC corrected the numbers MULTIPLE TIMES when pointed out. very strange that when they were wrong none of the 4 times was less money. he was making lot of mistake I got stress. Eric did told me If I dont want the car theres no problem I can return it . and I said GOOD bc I dont Want it no more you keep making mistakes on the numbers and I dont trust you no more! he said okay and went for the manager ANDREW. Andrew said unfortunately you couldnt not return the car...wait what? is was like 3 hours apart from I sign the papers! and Eric told me I Can? I couldnt return the car ;( please be careful go to a different dealership Libertyville or kenosha!al principio me atendieron muy bien! finalmente cerramos el trato de carro y mi pesadilla fue cuando estaba firmando los papeles Eric fue la persona que me estaba ayudando con todo lo de el préstamo. le pregunté Eric puedo ver cuanto me va a salir todo y me dijo de una manera muy agresiva no te preocupes de eso ahorita eso lo arreglamos despues firma aquí firmale aya y cuando me enseño los papeles de compra no me daba lo que yo había calculado lo que iba costarme y le dije que me estaba cobrando de mas y dijo algo hice mal y me hizo todo de nuevo y Otra ves lo hizo mal seguía equivocandoce 4 veces se equivoco y todas las veces me quería cobrar de más! finalmente me enoje y pedí hablar con Andrew el manager y el NO hizo nada no me ayudo. al día siguiente traté de hablar con Andrew otra ves, able un poco. y luego me colgó el teléfono me sentí robado!

My overall experience was top notch, from start to finish. I am very pleased to be coming back to Honda family. My sales person (Steve Friedman) at Muller Honda of Gurnee made my experience simply fantastic, it very stress free and easy to work with especially at this time with all that is going on.Steve, answered my questions and never made me feel what I was asking was important and not just going in one ear and out the other, he very easy to work with. Followed up with me when he said he would, and never made me feel like I was just another customer to get in and out of the dealership. My time at Muller Honda was simply a great experience. 5 Stars!!

I cant say enough about what a smooth and easy process my purchase was! Dean and Phil were great and super accommodating to my schedule. No haggling or pressure and got me an amazing deal. Ill definitely be back, probably not for awhile though knowing Honda ;)

When in yesterday and the customer service was awesome Danny Lopez took well care of me and I drove off with a nice Chrysler 300 thank you guys!

Most efficient and most pleasant car buying experience in over 50 years of buying cars. Everyone I had contact with at the dealership made me feel welcome and valued me as a welcome friend.

I bought my car with Steve Friedman. Steve was able to help me find a car that was affordable and had everything I wanted. He answered ever question I had with confidence and really made sure I was happy with every decision I made. I wasn’t a fan of Honda’s before, but now they will be the only car I buy! I will be recommending Muller Honda and Steve Friedman to all of my friends and family.

I am a customer of Muller Honda of Gurnee for last 5-6 years. And on Tuesday I signed my 3rd lease for Honda Civic 2021. I would like to say a huge Thank you to David Krochmal and Bob Tarello. Those guys always make my experience super smooth and painless. Easy communication about pricing, and all of my questions were answered instantly. Those guys know how to make ladies happy. Especially picky ladies like me :)I would highly recommend them to anyone who is looking for a car and wants to be treated like a valuable customer. Those guys definitely will help you!

Ozzy was awesome and so were his managers and they’re willing to work with you, no matter what!! They make the process painless and Quick!

Ivan was very helpful and got me the deal I wanted. I felt very cared for.

The ENTIRE Sales Staff were VERY PLEASENT to deal with-- NO MISLEADING TACTICS, SCAMS, etc! VERY PROFESSIONAL DEALERSHIP that was Respectful of MY Time!Kicking myself for NOT DOING BUSINESS w/them Before!, 😁👍😷

Purchased my 2021 Honda Ridgeline today. Dan was amazing, as always, from beginning to end of the transaction.

Spent an evening with Antonio checking out their huge selection of Hyundai’s. He helped us find the right car at the right price. Thanks for making the whole process seamless!

Great salesmanGreat people all aroundDefinitely most recommendedVery honest

Today is the first time in over 40yrs that I gave repeat business to a car dealer. Mueller Honda of Gurnee prides themselves with honest competitive pricing and a friendly relaxed atmosphere through the whole process. There service department is also great with pricing and service

I leased my Honda HR-V from Muller Honda of Gurnee , IL three and a half years ago, and went back to purchase the car.Both occasions I had very good experiences with super professional, down to earth, caring people from sales to financing. All my questions were answered with patience and sincerity by Daniel J. H. from sales/leasing andBrian O. financing/manager. Thank you Muller Honda of Gurnee team!

They made the whole car buying process understandable and much faster than I expected. They provided clear answers to any questions or concerns. For someone like me who avoided car buying, it made for a very good experience. The car I asked for at a price I could afford!

Jason is the best (as Im confident your other service specialists are as well). However, based upon my experience over the years,] I have encountered no reason to switch my allegiance and will continue to my auto maintenance needs serviced at Muller through Jasons expertise. Thank you for the great service.

Terry and Jason are salesman awesome service!

JC was FANTASTIC and experience overall was really good. One recommendation for improvement is that full bottom line (+ gap, CPO fee & warranty costs) should be presented/advertised & upfront, BEFORE down payment is paid & escorted to the financial office, to allow the customer to make an informed, un-rushed/un-pressured decision. Allow the customer feel comfortable that the prices/fees etc. are not determined based upon their decision to go with in-financing

Service department at Muller is very good and people are very helpful. They are doing a great job in finding recalls and servicing your vehicles as best as possible. They even wash your car after an oil change.

Steve Friedman is a great partner when Im shopping for a car. He goes out of his way to be sure we dont have to settle for a car that doesnt have everything we want. In this sale, he saw a problem with our older vehicle and recognized our frustration with the repeated repairs for the same thing and worked to resolve the problem before I had to take legal action against Honda. The dealerships hands were tied. Thank you Steve and thank you Muller Honda Gurnee.

Only place I will ever buy a car. Great management, and trustworthy salesman.

Great selection and price. Got quotes over the internet and handled transaction by phone before driving an hour to pick up the car. They stood by their quote and no high pitched selling. Wonderful buying experience. Would use again.

Got a new Pilot! Bought from Steve Friedman, he was efficient, fast, and personable. So happy with my experience.

Muller did a nice job with purchasing a car for my daughter

Came in with my boyfriend today to get him a new Honda Civic. Terrance greated us right away and was on point with getting him into the car he wanted. Not only did we receive wonderful customer service but were in and out in an hour [unheard if buying a car]. If I ever buy a Honda will definetly come to Terrance to assist.

Best experience. Ozzie helped us out a lot on searching for our perfect vehicle, I would definitely recommend!

I bought two cars (my 3rd and 4th Hondas) from Steve Friedman here - 2020 Accord and 2021 Civic. Him and Eric Bass made the process easy. They stayed late on a Saturday and went above and beyond for both purchases. I recently got a flat and needed a new tire special ordered. Steve made arrangements for me with the service department. These guys are top notch and I will not go any place else! Thanks for the awesome service! I highly recommend!

This was my first time taking my car to this dealership. I had a nail in my tire and they were the closest, so my decision was based off of convenience. I had my dog with me and was expecting to need to wait outside, but was very happy to find out that they are a dog friendly dealership. The employees were extremely friendly and even brought my dog a bowl of water.Service was quick and the tire was patched in less than 30 minutes, would definitely recommend and will be bringing my Honda back to the dealership for service.

Bought my first vehicle here back when this was under Rosen management, and have been a regular customer for 16 years. My mother buys from here now, my aunt does, and so do many friends. They treat you fair on vehicle purchases, just do your research to be informed, and service is professional and competent. Service guys take each job personally, and give you great service. Steve F, is a great salesman, and will take good care of you. Ive bought multiple vehicles from him, and feel good sending anyone his way.

Just called here to order a transmission for one of our customer and the guy from parts (he did not give me his name) told me he was not going to walk across the building get some paperwork I needed to email them to order the transmission. He was very rude from the beginning! I simply hung up and called kenosha Honda..MUCH BETTER SERVICE!

Super happy with the sales team! Ozzy did a great job for me

Great sales team! I worked with Alan, nice guy and amazing service. Thanks Muller Honda!!! Sam

Dean was very ahead of things, on top of everything. Jason was also very helpful trying multiple different banks for a credit approval, and had all the paperwork ready. Both of them worked on helping my mom for a week. We were in and out of there in less than 2 hours. They got my mom a decent car with bad credit and a low down payment as well.

Purchased a vehicle on 3/22/21 with a clean Carfax. Once I got home I found that the production sticker is gone which can indicate an accident. I called Muller Honda in Gurnee on 3/23/21 and left a voicemail for the sales rep at 9am and sales manager around 3pm. In the voicemail I explained the missing production sticker and that had I known it was missing would not have purchased the vehicle. I asked for a callback to see if I have any options and nobody has called back.2 stars for easy to work with sales rep. Would have given 5 stars with a return phone call regardless if there were options, just looking for a call.

Absolutely the best car purchase I ever made! Everything was done over the phone and internet and everything was ready when I went to pick up the car.A used car that I have yet to find any flaws on.Justen Lumpkins made everything go very smoothly.

Love Muller Honda! The people are so nice; very professional and efficient. Service Department is great. They are really concerned about your vehicle and make sure you are completely satisfied with the work performed. I love the waiting room! I can bring my dogs! They love going to Muller Honda too!

The experience that I had buying my car was by far the best Ive ever had. Dean, our associate, did everything in his power to make the process easy and fast. The team was willing to work on the price and did everything to get me the vehicle that I wanted with my budget. I would highly recommend this car dealer. Great team!

Quick service and everyone is super helpful and friendly.

I drive an hour to get there and it is always worth it. Great auto service. Highly recommend it.

Enjoyed car buying experience.

Everyone was great and friendly. I love my new car.

Great, knowledgeable sales persons. Friendly and they dont suffocate you with high-pressure sales techniques. Nice place to shop for a great Honda vehicle. They also have a large selection of used vehicles.

Muller Honda is a great place for people looking for a lasting positive relationship with a business. From car searching to maintaining your vehicle, they are helpful, professions, accommodating, and friendly. we are 4x repeat customers. Great work ethic.

I have had honda since 2013, always go to David Krochmal. He is an amazing salesman & gives the best service.Thank you David for my new car :)

I recently bought a Honda CR-V from David Krochmal at Muller Honda of Gurnee. I could not be happier with the entire process. We spoke once on the telephone before I went to the dealership and I told David what I was looking for and he told me exactly what trim level to get that met all of my wants and needs. Davids knowledge and professionalism was TOP NOTCH! When I arrived at the dealership, the vehicle was ready and the finance office was waiting to see me. It was the smoothest and quickest transaction I have ever experienced when buying a new car. See David Krochmal for your next vehicle and you will not be disappointed! Thanks again David!!!!!

I really cant imagine having a better car-buying experience than I had yesterday at this dealership. I worked primarily with Alan but interacted with three others at the dealership and they were all great. I knew the car I wanted and was searching for one at the right price online. I put a hold on the car and, when I got into the dealership a couple of days later, the rest of the process was simple, handled professionally...and pretty quickly given that it was a busy Saturday. This dealership was not the closest to my home in the city; however, from start to finish, the service was outstanding and it was very worth the trip out to Gurnee to do business at this dealership.

We visited several car dealers yesterday trying to find a car for my college-age daughter. The experience we had at Muller Honda with our salesman Jason Lumpkins was completely positive. He was easy-going and helpful, I hope I can do business with him again.

Recently bought my first car at Honda with Danny and I don’t regret my buy one bit! Great customer service and had me in and out the door with an amazing deal on my 2019 Accord. I’ve been here a few times for oil changes, etc. and the guys over at service are always a great help. Especially Jose who always takes care of my cars needs and makes visits so much easier. This place overall has amazing staff and if you’re thinking about buying a car here, DO IT! :)

Great place, great deals, great people... thanks to our sales person, gracie, and Muller honda!

My fiancé Christine and I would like to extend our best to the crew at Muller Honda of Gurnee, especially to Dan Dan the Honda man Hammond, and Eric for their superb service and personable sales touch in getting us the vehicle we were searching for to handle our needs.... !!! We would highly recommend anyone to visit this location for any purchase or service !!!Rod & Christine

Everyone there was so nice and polite!!

I liked how everyone was so friendly, made me feel comfortable to ask questions, and always had an update ready and apologized if we had to wait for a little bit of a longer time. Everyone was kind, not once did I pass by the front door and not get asked if I needed helped. Alan was my sales rep, and he did an amazing job explaining anything I was slightly confused about. I have been to other dealerships and have not felt the friendliness that I’ve felt being at Muller Honda.

Really great experience today at Muller. Leased a new civic for my son and the whole team at Muller was great.. shout out to David who made the process a breeze

Ozzie was great he handled everything perfect as he said he would they made me my mom and son feel comfortable they feed us they gave us coffee hot chocolate snacks there customer service was great I didnt have everything I needed and Phil still worked with me I love my new suv thanks Ozzie and Phil 🥰🥰

Shout out to Brandon Bulinski for helping me out everything went really smooth 100% recommend him if your looking for straight to the point.

We have been customers of Muller Honda of Gurnee for many years. We always talk with our sales representative Steve Friedman. This was our third vehicle purchase with Steve. He always works with us to get the best deal he can for us. Our son has also purchased two vehicles from Steve. All of the staff are friendly and professional. Thank you to all including, Nick Reed in customer relations, Brian Odom and Eric Bass in the business department, and Chris in the service department. With all our past vehicles the service center always provides great service. I would highly recommend Muller Honda of Gurnee.

Our experience car shopping started out great. We brought our kids with, knowing exactly what we were looking for, and being referred to Muller Honda by costco we thought we would be in and out with a great deal.. And we were so close to having that happen. Our service representative was very helpful and gave us three odysseys to test drive and look at. Each one had their own problems but the last one seemed to fit all of our needs. We drove it and did a quick look over it. The car itself was filthy and the outside full winter salt and small surface scratches along with the blinkers and emergency lights not working. We wrote down a list of what needed to be fixed, cleaned and completed for us to purchase this vehicle. They said no problem and we closed the deal. They kept the car for two days to complete the list of items we requested. After two days my wife picked the car up and when she got home, and was able to take a closer look, found a multitude of issues and realized only the light issue seemed to be resolved. The car was not cleaned or detailed as promised nor were the scratches buffed out. After my wife spent hours detailing the car it became apparent that what we thought was dirt and winter salt was actually things such as the windshield being cracked, the passenger side window scratched to hell (it resembled sticker residue before we realized it wasnt), the interior has multiple defects where it looks like a door panel fell off and was fixed and putty put in place to hide holes. On top of those disappointments the headphones for the entertainment system are filthy and mostly broken along with no remote that should have came with it.. and a multitude of other small things. Paying thirty thousand dollars for a used vehicle, I would at least expect it to be cleaned with no chips or deep scratches etched into the glass and for the detailing and buffing/touching up of paint to be completed as agreed upon. We certainly dont blame the representative or dealer for our misfortune, but if the car was clean to begin with, we may have noticed the cracked glass and putty all over the door and dash. We also wish our small laundry list of cleaning the vehicle and buffing out scratches would have actually been completed. Great service is in the small details and this dealership missedthe nail.

Friendly, low-pressure environment. Super helpful in finding a vehicle that was right for us. Great experience!

The people at Muller Honda are Great! From the General Sales Manager to the service department they are a Class Act. I just bought a 2021 Black Honda Civic Hatchback Sport with a 6 speed manual transmission. The price the GSM gave me and the 2.9% rate is AWESOME. I live in The Village of Barrington and I drive all the way to Gurnee Illinois to buy my car! What does this tell you?

Great selection of quality used cars. Great service. Application and approval was easy.

Nice experience here! Worked with Brandon who was patient and driven to help out!

I went to the used Car Lot and worked with Juan Arias. He was excellent and amazing and made the car buying process easy and simple. He allowed my family and I to walk around the lot, look at cars, get honest and true numbers and made us feel that there was no pressure to sign anything that day. In luck, we found a car and it was a great day. If you ever need business you have to see Juan.

They made purchasing our new vehicle a pleasurable experience! Looking forward to driving our new Honda CR-V.