user
Sanderson Automotive Service
3586 Broadway, Grove City, OH 43123, United States
Appearance
Sanderson Automotive Service
Comments
Ja
Review №1

Fred is awesome!! They inspected my whole vehicle and compared photos from my last visit to advise me on some of the the things I will need to address in the future. But they gave their honest and professional opinion that those issues don’t need to be addressed at that time. They run a very efficient business.

Le
Review №2

So far, I really enjoy this establishment.. The Staff are Knowledgeable, Helpful, Respectful and Kind.. They go the extra mile to Make Sure whatever is an issue with Your Car, is Handled Correctly And Completely the First Time.. I Highly Recommend. And Will Continue to Visit for My Car Service Needs.

Re
Review №3

Sanderson Automotive is a great company! I had my car worked on recently, and they were upfront about what they were going to do.The owner called me and explained everything in detail what was wrong with my car. I also received a detailed explanation with cost via email.The turn-around time was awesome! I would definitely recommend Sanderson Automotive.

Ja
Review №4

Fred and Mike were very helpful and friendly. The online system with pictures of the issues and descriptions make it easy to pick and choose what you want to fix or not. They also guided me on what was more important to fix now and do other stuff later. I will be using them again and highly recommend them.

Ca
Review №5

Cant recommend them enough! Incredibly friendly and professional people. Came in for an inspection, and they told me exactly what was wrong in terms even I could understand. They dont pressure you at all. They give out gift cards to local businesses for new customers and discounts when you schedule another business. If youre in the area and need your car fixed, go here!

Ma
Review №6

I scheduled a time for them to come to pic up my car and do a breaker inspection because another shop told me I needed brakes...therefore I wanted to get another quote on the price. I was surprised for them to tell me that I didnt need brakes, and that I still had a while to go before I did! They did a thorough inspection with pictures and everything.I really appreciate them being honest with me , because they could have just replaced them like I was requesting initially. Mike was great and explained everything and it built trust as a future customer when I do need repairs!Thanks so much !

Wi
Review №7

Sanderson Auto Service is great! I’ve had nothing but a great experience with this company. They are upfront and honest with what they can do and their pricing - no surprises which I also really value. The first time I took my car there they literally could have had a field day considering how the car was acting and my general lack of knowledge for anything mechanical but they diagnosed the issue and quickly made the repair and didn’t charge me an arm and leg. I knew then this was the place I will bring my car for service from then on. 😊

ju
Review №8

Very honest and quick service. I take all my vehicles here and it’s always a pleasure to do business with them!

Je
Review №9

Excellent experience with Sanderson Automotive Service. The brakes went out on my Jeep last week. They got me in quickly for diagnostics and had the repair work done in a very timely manner. Great levels of communication through the whole process. I will definitely use them again.

Th
Review №10

Awesome customer service!! Explained in detail the issue discovered. Explained the plan to repair the issue, and gave itemized cost for the repair. Never tried to up sale more issues. Even had a 24 hour turn around on the repair, when other shops quoted at least a week. Definitely recommend them to all.

Mi
Review №11

Always professional, fast service and they never try to push any extra repairs on you. My wife and I send both are cars here for service. I highly recommend Sandersons!

Be
Review №12

Went to this shop on a recommendation from a friend. Had an oil leak on my 14 wrangler. The diagnosed the problem and a few others but werent pushy about the other minor issues they found on the vehicle ( I appreciated this greatly). They gave me a time frame on when the parts would come in and kept me posted along the way. Pricing is excellent as well. They came in a well under what a dealer wanted to charge me for the work. Highly recommend this shop, will definitely be using them in the future.

Fo
Review №13

Prompt return call. Fast service with OPTIONS for needed repairs.

Zo
Review №14

Sanderson’s is very thorough when looking over your car and will explain every detail of what is going on with your car. Josh will go out of his way to fit you in the time slot you need!!! Thanks guys for everything.

An
Review №15

Hands down the best automotive repair experience of my life! Mike (the owner) treated me like gold. Finally found a place I would recommend to anyone. Reasonable to say the least!

Do
Review №16

Mike and his team at Sanderson Automotive fix my car and had me back in on the road the same day! Great work fellas.

Review №17

Spoke to Josh over the phone, he was highly professional gave me an accurate quote on what I needed. Facility is a little hard to find since they have just moved and signage is in progress, however when I arrived Josh was there to guide me in. Thanks again for the service, definitely will be coming back!

Ma
Review №18

They were very efficient and recommended that I have the tires balanced . It made all the difference in the ride!

ci
Review №19

My experience at Sanderson has always been positive. Everyone is professional and personable, and everything is done on time, with transparent pricing and respect for my schedule. I highly recommend.

Ma
Review №20

Josh was very kind and courteous and gave me a very professional impression. Car was done perfectly, even went out of his way to top of my power steering fluid and engine oil.Id definitely go here to get work done on your vehicle. Highly recommended. Marcia S.

Ra
Review №21

My battery started to die on a Sunday. I took it to a few auto supply stores, who had the battery, but couldn’t install it for me because the location required specialized tools and would take too long. I called Sanderson Automotive first thing on Monday morning, and I was able to drop off my car. They did a full diagnostic check on it, confirmed that my battery needed to be replaced and sent me a text with all of the details and their suggestions. I had a brake light that needed replaced and needed new filters in addition to the battery. They suggested I get my tires checked at my next oil change because I would need them soon. I then got a call from the shop where they gave me all of the options and pricing. There was no pressure to get any work done, but they quoted me prices for everything. I let them know which work I wanted done, and they gave me the final price and sent me a text so that I could authorize the work. It was done by that afternoon, and they kept the car overnight for me since I couldn’t get it before the shop closed. They were very professional and friendly, and took of what I needed quickly when I was concerned it could take several days to find a shop with availability.

An
Review №22

Sanderson worked with my extended warranty company to determine what would be covered. They kept me informed about that as well as other items in need of repair. Work was completed in a timely manner. It was my goal to shop local which is why I chose them. I would definitely recommend Sanderson Automotive.

Be
Review №23

Mike is very nice and easy to deal with, they made payment easy through an app. We had a car accident and Mike dealt with the insurance company and explained to them why we needed additional work so they would cover it. They are priced like any other shop, but the work and customer service in my opinion is excellent. I will use them again, high recommend!

Ja
Review №24

The guys were very helpful, took me under the car to show me some problem areas, and were overall professional.

Sa
Review №25

Great service! Professional & thorough!!

Na
Review №26

I came in with a weird noise could not figure where it was coming from. They checked it out and made an adjustment to my brakes. They were kind enough not to charge me. My car is silent now. Thanks everyone for your kindness.

Ka
Review №27

They looked at my car and gave very good advice with no charge. This is definitely an auto repair shop you can trust.

To
Review №28

I took my vehicle in with the expectation of a huge estimate for some front end work on my RV. To my surprise Mike called me and asked if I was having any specific problems with the vehicle. He said that they didnt find any problems with it. I told him that I had nothing to compare it to but with 143,000+ miles on the odometer I thought maybe it needed some work. Its a big vehicle and a lot of weight over the rear end so it tends to wander a bit.But Mike said everything checked out and it didnt need the work that I expected. I asked Mike how much the estimate was and he said no charge. We want to make sure our customers are safeSo I had to do something so I tipped him and his tech(s).Great people doing honest work!

As
Review №29

Ive just recently had my first interactions with this establishment. They have been wonderful. Fair prices and considerate on checking with the customer before doing repairs. They also are very quick and have gone above and beyond to work with us on our needs. My husband and I are definitely going to be regular customers here! Thanks guys!

Be
Review №30

They were great! Very understanding about what my mom only wanted done. I would highly recommend them!!

Do
Review №31

Finally an automotive repair shop in Grove City Ohio that honest, fair and doesnt use cheap parts to fix your car. They will give you their honest opinion on what exactly needs done and what can wait. Highly recommend!

Li
Review №32

I showed up first thing on a Monday morning. Mike was very kind and was able to get my truck diagnosed right away. Even drove me home so I didn’t have to wait there. I’ll definitely be back!

Ke
Review №33

Great customer service and vehicle service. Would highly recommend. Thanks!

De
Review №34

Took my car in to have pully replaced, did a wonderful job, showed me the old part and the new one...wow what a difference. Very nice gentleman....even got a free air freshener., would definitely recommend.

Bi
Review №35

I would give six stars if I could. Fast, friendly, and the price was LOWER than quoted. Thank you guys!

ga
Review №36

Very knowledgable, honest and friendly. Took the time to explain things and give the best options for me. Highly recommend them. Thank you Mike !Chandra

He
Review №37

Very glad I went here. I thought I had a brake issue and ended up finding out it was something completely different. They barely even charged me for their time, they also rotated my tires for me and I didn’t even have to ask!!! They gave me little goodies for being a first time customer as well. And I don’t even consider myself a customer since I couldn’t afford the work that needed to be done. I’m very pleased and will be back again with future cars. :) thanks so much y’all!!

La
Review №38

Josh the service manager is amazing! I had a laundry list of things that I need done to my car and he helped me figure out how to do it in a manner that wouldnt be unsafe and wouldnt blow my budget. I will never go anywhere else! If you want honesty and integrity see Josh and Mike, theyre the best!!!

Se
Review №39

The guys at Sanderson Automotive are great. They checked out two cars for me in under an hour and were very forthcoming and honest about the work that needed to be done and the cost. Ill definitely be taking my car here as long as Im in the area.

Le
Review №40

Best and most honest automotive repair center that I have ever been too! Prices are great, but honesty is far more important. Mike gives you both! I have had my car there several times now, and he has always done a great job, at a fair price. I would recommend this shop to anyone!

Da
Review №41

Fantastic service! Their Digital Inspection is lightyears ahead of much bigger companies!If you need stuff done to your vehicle. Stop in!

Ta
Review №42

Repeatedly went above and beyond in fixing our car. Customer for life!

Al
Review №43

Josh and the guys, as always got me back on the road. The truck drives better than ever. I only take my truck to Sanderson. Ive been a Sanderson customer for the three yrs hes been there. That will never change. For any female who wants her auto fixed right and not get ripped off. Go to Sanderson. For oil change what ever is needed these guys take care of you. Thanks guys. Alice

Ja
Review №44

I cant say enough about the customer service I received from this auto repair shop! I highly recommend Mike and his auto shop because of the auto repair quality and customer service I received. I dropped my new Tundra off for a quick oil change service and tire rotation. Its nice to see that there are auto mechanics out there that still love what they do and run a professional and honest business.

Ji
Review №45

I am so happy to find a auto shop that can be trusted. They diagnosed some brake noise and said it was all good and even inspected the rest of the car all with no charge. I am now a customer for good. Thanks Mike and Sanderson Automotive. Jim Schmittauer

Ma
Review №46

I believe Mike is fair and his techs do a great job of finding the root of the problem. I was getting a lot of noise coming from my wheels and believed it was a bad wheel bearing but it wasnt. Tires that I bought new a couple years ago from Firestone are the culprit. I really liked how the tech there went over about every aspect of my car and rated the areas of concern and even took pictures. Nice to see Mike and his crew doing the right thing so customers can feel confident they got their vehicle serviced correctly.

Ka
Review №47

I was very satisfied with the service and the professional courtesy

Tr
Review №48

A bit pricy, but wicked friendly people. They were very informational.

Pa
Review №49

Great service and communication! I brought in my Jeep for service on my way to work. In a very short time they had inspected the vehicle, texted me pictures of what they found. As well as a thorough estimate for the repair. The repair was completed on time just as promised! I will bring my vehicles to Sanderson Automotive in the future. Mike was great to deal with in my time of need!

Cl
Review №50

I was very pleased with the service I received. I would highly recommend Sanderson Automotive Service. Josh and Mike are Friendly & Professional.

De
Review №51

This is the only shop I will take my car to. Josh has been my mechanic for a couple of years now so I will follow him wherever he goes, he is fantastic. Mike is super sweet and very knowledgeable about cars. They provide excellent service and make sure I am okay with the repairs before they actually start them. I never feel like I am being swindled or they are doing unnecessary repairs. Just a awesome, honest auto body shop!!

Ca
Review №52

I have taken my car into Mike multiple times in the last year, from basic oil changes, to quick repairs or major repairs. He he is very honest man, that, no matter how booked he always trys to squeeze anyone in the schedule. I will always continue my services with him. He doesnt give me the run around like other places have done. If you are looking for a honest, reliable and friendly mechanic, Mike is the man and his associates.

Mi
Review №53

Great little shop with fair prices

re
Review №54

Love the customer service, the prices and how Josh went out of his way to make sure everything was done correctly. I have found my new mechanic.

Ma
Review №55

Sanderson Automotive was great! I deal with only one type of business. One that is honest, transparent, and has integrity. Mike Sanderson processes all of these! Dont waste your time with other ships!Great work!

Ch
Review №56

Thanks Mike for finding what the other guys missed. Now we are safe and ready for our trip home during Christmas week.

Sh
Review №57

Josh really went above and beyond for us today. Ill be forever grateful for the service we received and we will be returning for any automotive needs in the future.

St
Review №58

Honest and great communication. Will do lots of business here.

De
Review №59

While service was good, cost was way too high. There is no way my car held the 16 gallon non coolant I was charged for. Also, I was charged $166 for a thermostat that is $28. Not happy about the markup.

Jo
Review №60

Dropped my car off at 2pm to be inspected..3pm Josh sent me a link to the inspection with actual photos and detailed discription of each repair and its importancy..4pm ALL work was complete..Stabilizer bar link assembly removed and replaced,oil & filter changed,cleaned out housing and replaced air filter..$215..Extremely satisfied with the work and how fast I got my car back..very satisfied with the price..Highly recommend doing business with them..

Mi
Review №61

My workplace began taking our vehicles here for oil changes, taking advantage of a coupon. Since then Mike has earned our trust and now we use him for various jobs on all the vehicles. I have also begun to take my personal car for repairs. He is honest in his abilities, hard working, seems to have a good knowledge of various problems, and never tries to up sell the problem. In fact due to his honesty on one job he lost money he could have otherwise charged, BUT will gain it back in our future repairs and hopefully more business from this good review!

Ro
Review №62

Just discovered this place a few months back and have had work done a few times since. I haven’t been to a more honest and professional mechanic. These guys are awesome and I can’t recommend them enough.

Mj
Review №63

I called knowing my o2 is going bad due to going to another auto place. So I heard about Sanderson and good reviews about them so I called and Josh was disrespectful and basically POS.

Kh
Review №64

Mike is a great guy and very honest. My experience, although short was very humbling. I took my 1998 Rav4 to Mike to have it looked at because it keeps randomly dying. He drove the car around for 4 days trying to figure out what was wrong with it, and instead of replacing parts that didnt need replaced on my dime and lying to me about what he thought the issue could be, he was straight up honest with me that he couldnt duplicate the issue, on top of that this great man didnt even charge me when he could have easily stuck me with a diagnostic bill. I will be bringing all 3 of my cars to Mike because I can trust him and thats worth more in todays world than gold. I wish I could give him 6 stars!

In
Review №65

Best experience Ive ever had at an auto repair shop! The guys at Sanderson Automotive are honest, experienced and trustworthy and will not pressure you into purchasing extra, unneeded services. I will be going there for all my auto needs from an oil change to advanced auto repair for years to come. I now have a trusted auto shop that I can refer to all my family and friends!

Da
Review №66

Good service they are lucky to have a mechanic like John!

my
Review №67

I talked with josh and the owner mr Mike and they were very helper and professional.ill definitely recommend and will be back for work!

Ra
Review №68

Me and my husband have dealt with other repair shops in and around Grove City. Never felt comfortable with them like we did with Sanderson. Thank you Mike and Josh, you will have our business in the future!

Ni
Review №69

They were great at Sanderson! Took my van in and was seen right away. Appreciate that they send you your digital inspection via text and break down what they looked at, where the issues are, how urgent each issue is, and even give pics and video to show you what theyve observed. Josh was great at helping me to figure out what the reccomended course of action was and didnt spend a lot of time and energy trying to sell me on extra work that could wait for another time or didnt even need to be done. Very professional, great customer service, and will happily bring my vehicles to them in the future.

Ca
Review №70

Mike and Josh are so friendly and provide AWESOME service. I always look to them for my repairs. Thank you so much for making me feel safe on the road again!

Ni
Review №71

Josh was great. I was in and out in about 15 minutes

Br
Review №72

These guys are great. I have used them for my personal vehicles as well as the service fleet that I manage at work. I wont be going anywhere else any time soon.

Jo
Review №73

I wish I could give more than 5 stars. Mike is honest, knowledgeable, and offers excellent customer service. I highly recommend Sandersons for all your auto needs. Thanks Mike

De
Review №74

Very nice people. Mike took the time to explain what was going on with my car. They were very fast and got me rolling again the next day.

Me
Review №75

I had a great experience they fixed my alternator and even recommended that I get a new battery although I did not listen to that. My brake pads now need replacing and Ive decided to go back to them because of such great service

Jo
Review №76

Very recommended and good pricing. I will be back for stuff I can’t do myself

So
Review №77

Excellent experience for my first visit. Brought in my second vehicle for service immediately.

R
Review №78

We send work to Sandersons that we cant take on in the auto tech program at the Career Academy. Mike does great work and has been an excellent partner with our program.

Bu
Review №79

Mike was extremely helpful and professional! I was able to get my car in quickly and figure out what was going on. I’ll be coming back!

Ni
Review №80

Great service. Mike is honest, trustworthy and a great mechanic. He supervises well since his name is on everything. Wont go elsewhere!

Ka
Review №81

They went above & beyond. My car is 12 years old & I need it to last another couple years so they gave me a list of maintenance issues to do to make it last!

ma
Review №82

Great Service! These guys got me in quickly and took care of an annoying coolant leak in my van. Thanks fellas appreciate your help.

Wa
Review №83

My experience with Mike Sanderson personally and professionally was top notch and I highly recommend his auto services. He gave me a written estimate up front and final bill did not exceed this amount. That is sometimes rare in my experience with vehicle repairs over the years. Looks like I found a new auto repair shop!

Mi
Review №84

Very friendly place they are very thorough when looking at your vehicle and the price is reasonable

Cl
Review №85

Quick and efficient offers fair prices plus very knowable. I would definitely recommend this shop to family and friends.

Bo
Review №86

Great job. Great people. Great location. Happy to have found them.

Jo
Review №87

Good honest people to work with! Highly recommend

Za
Review №88

I dont live in the area, but when smoke started pouring out from under my hood a few blocks away, I needed to find a repair shop nearby. Sanderson had just recently opened up for business, and I usually wont go somewhere if there arent a lot of reviews about the place. However, it was a holiday weekend and the other shops nearby were closed. Sanderson was open, so I decided to give it a shot. After looking at the car that day, they called me and were very honest about my options and what each would cost. I was looking to just get the thing running again, so, at my request, they only did enough to get it running again. Unlike some mechanics, they did not charge me for anything I did not need, nor did they try to up-sell any additional services. They were really honest and did not overcharge for the work.

Da
Review №89

Having to deal with auto repairs is never a thing you look forward to, however after getting to know Mike, I feel confident to know that when I do need repairs, Sanderson is the place I know I will be treated fairly. Thanks Mike!

El
Review №90

Great customer service. Honest and fair. A model of what all repair shops should follow.

De
Review №91

Thanks Mike for taking care of my 1998 VW Bug. The control arm fixed the problem with the noise and the serpentine belt now looks great. Appreciate all you do for the community by supporting the high school kids with maintenance at a reasonable price.

Ti
Review №92

Very satisfied with everything

Jo
Review №93

I already have 4 close friends using this shop. Mike is fair, professional, and now our new favorite shop! Im telling everyone!

Ry
Review №94

Staff is friendly, however the oil changes are pricey. Almost double the cost compared to other places for oil changes.

Pa
Review №95

Extremely competent, friendly, convenient, honest and a good value. Would recommend to everyone.

Br
Review №96

Always considerate and does a good job only does whats needed

Ch
Review №97

They finished the work in an afternoon

De
Review №98

Great guys. Great service. Highly recommended.

na
Review №99

He gave it to me straight and didnt sugar coat the issues with my car. He gave me a repair number and I felt it was fair for a new transmission. Didnt get the work done, but when I do, Ill go to him.

CJ
Review №100

Great service fast efficient. iI only go to Sandersons for ant service even oil changes

Information
14 Photos
100 Comments
4.8 Rating
  • Address:3586 Broadway, Grove City, OH 43123, United States
  • Site:https://www.sandersonautomotiveservice.com/
  • Phone:+1 614-277-8020
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto electrical service
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations