I had someone hit my car in my work parking lot and I needed an estimate for damages. I called around, and American Auto Body had an amazing reputation from the start. I showed up at 7am, and Dana Lewis welcomed me in. She was extremely kind and helpful, especially since I have never needed this kind of service before. She was extremely well informed, explained every step of the process to me, gave me an estimate, and offered to communicate with the insurance company as well. They had a very professional process as well. I was overall impressed and will definitely choose to work with them for any auto issues!!Thanks again, Dana!

They did body work on my car many times in Greenville, NC. I wouldnt trust my car with anyone else. Its a family owned and operated and they treat you like family. Their work is impeccable. They always go above and beyond.

Dana is pure gold for this company. On top of everything. Communicates through the whole process. I just had my 2nd experience with American and its nothing but a pleasure to work with professionals.

I didnt care for the fact that they didnt trust me enough to let me pick my car up on the Thursday before payday and let me write them a check for the total amount so I could leave with my car and I had to be in another town, three hours away, the next morning. I had to cancel my arrival to arrive later which was not good. Even then, the young lad bringing my car held my keys asking if I had paid inside and I assured him I had, only then did I get handed my keys. Other than that, the work they did on my car was excellent, and it looked really nice when they did it.

Awful service the staff are money hungry and like about things that arnt needed for your vehicle. Would not refer my worse enemy. If I could post negative stars I would.

The most professional, fine tuned,and comprehensive organizationalexperience ever in 69yrs. It was likefacing a major unknown medical exploratory surgery! They simplyput me under the EITHER! Fine tunedand smooth sailing from Start tooFinish! Thks

Got 3 quotes today for the same work, they were $1,000 higher than the other 2 places.

These folks made the entire process of getting my car repaired so much easier and less stressful than I anticipated. They were efficient, professional, and responsive. Everyone I interacted with - in person, by email, and on the phone - was pleasant, helpful, communicative, and very patient in answering all my questions. On top of that, they did a great job with my car, which looks as good as new!

Caring folks who kept me updated on all of the weird problems with my vehicle. When my auto insurance stopped paying, they footed the bill. The auto body shop even paid for my rental when the insurance stopped.Lovely folks with great customer service!

Spectacular place. I went to 4 other auto body shops in the area and got either terrible service from the start while asking for a quote or prices that seemed insane. The Subaru dealership recommended me here, and I could not have been happier. The office staff was very helpful and kind. Most importantly, the work they did was great. Highly recommend.

I have been here twice, no fault of my own. My mother in law has been here . I wouldnt go anywhere else. They do great work, are very nice to work with and keep you posted on whats happening with your vehicle.

Yvette, Bobby and Dana are top-notch when you are dealing with a horrible situation with your car. I have had my car repaired there at least 5 times for bumps and bangs to my vehicles and each time my they came out looking great! Great attitudes are par for the course at American Auto Body!

Dedicated to quality repairs and timely delivery! EVERY panel repaired is painted and buffed to ensure maximum satisfaction! Great auto body shop. I wouldnt recommend any one over American Auto Body

First class. Works to make sure job is right!

A deer wiped out the entire RT side of my vehicle. After American Auto Body repaired it, you cant even tell it was wrecked. They are very professional and know what they are doing when it comes to repairing vehicles. Would recommend to everyone!

Went to get a quote

Yvette and Bobby are a pleasure to deal with. They helped me get my Jeep wrangler top painted and the paint made it new again. They do fantastic work and the quality is immaculate. I recommend them to anyone in the Pitt County and The Greenville NC Area. If you want it done right and want a professional experience, use American Auto Body.

Document everything before you drop it off! American Auto Body was recommended by my insurance company for the repair. They seemed very professional and had a lot of business, so I thought they would be good at what they do. They quoted the repair to repaint the side of the vehicle that was damaged, only later to find out it cost more than they anticipated. Then I find they only painted the fender and not the ram box cover or fender flair, so it seemed as a half done job. But that was only the beginning....The next day after picking up the truck and examining it in the sun, there was scratches and chips that were repaired that was not present when I brought the vehicle in. The worst part is the parking system is no longer functional. They agreed to look at the parking system but had no clue what caused the issue, so they sent me to the Dodge dealer to find out more. It came back the wiring harness needed replacing due to pulled wires as well as a damaged parking sensor. American Auto Body denied they caused the problem due to prior damage to the bumper, which was a small dent 1 foot away from a sensor. The system has functioned normally since I had the truck, heck I even have a picture as well as friends that know the system was functioning the week I dropped the vehicle off. But American Auto Body wants to contribute they did not cause the issue when removing my rear bumper to repaint the side panel. Coincidence??So in the end make sure you document what is broken or working on your vehicle before bring it to anyone for a repair, they will try their hardest to flip the blame.They lost my business for life and anyone that I recommend a body shop to.

They seem to be very professional and organized. The receptionist was very polite and professional.

This shop is by far the best shop in town both locations very professional quality work and hands down great service with certified technicians and hands down ahead of all the competition

If it doesnt require just slapping bondo and cheap paint on it dont even bother. Shop cannot handle a simple driveway project that can be done in a day.

This is the shop responding to a Mr. Alonso Hierberto I have no record of a repair done for anyone under this name nor do I show and estimate written for anyone under this name I have looked under both the first name and last name to see if it was wrong in our system our records go back several years if you have had a repair completed by this shop and you are not happy with something you need to let us know so we can attempt to resolve your issue if the repairs were done under a different name then we need to know the name so we can verify repairs if we did not repair your vehicle then why would you rate or review this business ... Mr. Alonso Heirberto lives in California he reviewed the wrong shop

Took a long time.

Great Experience, returned my vehicle to new

WHAT THE FRIG 4 WEEKS TO PAINT A CAR