Wow! Anthony is amazing. My wife and I prepared for a day of test-driving cars, which typically means sorting through car salesman. The Sharpe BMW dealer was the first stop of the day. We had no real intentions of buying a car that day, and really had chose another car all together. After spending an hour test-driving car, we knew that Anthony was our guy. He was knowledgeable, engaging, and earned our business. The car we purchased was what Anthony deemed “Love at First Sight”, and I would have to agree. I have never loved driving a car so much. I would highly recommend Anthony for your car buying needs. Thank you and the whole Sharpe team for making a big purchase so seamless and enjoyable.

This was by far the best experience Ive ever had at a car dealership. Mike is a great salesman and got me in a sweet ride at a great deal. I actually wasnt even planning to get the car, but I couldnt pass it up. I highly recommend Sharpe for all your BMW needs

Michael Seech helped me find the perfect car for the amount of driving I do. I wanted something sporty that was still comfortable while driving long distances. He was very knowledgeable about all of the vehicles on the lot and ultimately ended up finding me something not even available on the market. If you have been looking for a new car and dont know where to start, I suggest walking up to his desk! Thanks, Michael!

AMAZING people and hospitality. I’ve never in my life had a better car dealership experience. Jeremy and Katie are awesome!! Got me into an incredibly sharp vehicle (mind the pun) at a perfect price. Thank everyone working for amazing service. Only the best.

Just bought a 2015 Dodge Durango from them. Michael Miller was excellent to deal with. Highly recommend them. Their detailers are great at cleaning up the vehicles as well. You could practically eat off the floor of the car.

Absolutely loved my experience with Sharpe. I worked with Michael Seech and within less than a week my dream car was ready for pickup. Its even more impressive considering the ongoing shortages. I also loved his consultative approach vs your typical sales guy. If you need a car, Michaels your guy.

I bought a Bmw with an issue (not from Sharpe BMW) and being 6 hours from home I immediately came to Sharpe BMW to see if I could have my issue resolved in one day. Jason in service told me my car is a minimum two day job. After telling him I had to be home for work tomorrow he went out of the way to get the car to be done by the end of the day. He has been very easy to work with and very helpful given the situation. I would recommend this dealerships service department to absolutely anyone. I’d almost say it’s worth a 6 hour drive from home just for the positive experience you’ll get here!

Michael and Sharpe BMW were fantastic to work with. I will definitely lately go back and buy from them again. They followed through with everything they promised and made the purchase of my BWW a very fun experience. Michael is a true professional.

Bought our X3 from Daniel. He made our vehicle selection and test drive process simple. Dan was our BMW Genius, who nicely took the time to explain to my wife how all of the interior controls work.Thanks guys.

Great experience at Sharpe BMW purchasing my new X4 M40i. Client Advisor Michael Seech went through significant hoops to obtain an allocation to build my desired vehicle at the end of the 2021 production cycle. He stayed on top of everything. Great communication along the way. In addition he was very knowledgeable, patient and helpful in helping me set up the tech on the car. Finance agent Mary McCabe did a fine job with my financing as well. Great team at Sharpe!

This dealer unfortunately just seems like another “bait and switch” outfit. Posted a great price online And when I informed them I was ready to buy, they simply decided they could get more money from the vehicle I guess and refused to honor the advertised price. I get these are crazy times but this was a demonstrator and the discount wasn’t that significant. I cannot in good conscience recommend this dealership and would stay away if possible.

After having negative experiences at my local BMW dealership, I chose Sharpe, even though it was a 3 hour drive because of the stellar personal service from Jared, my sales person. He went above & beyond to assure whole process from ordering to delivery of my BMW X6 m50i was perfect! He even sent me a personalized video of my vehicle so I could enjoy it until my pickup appointment! Best BMW dealership Ive dealt with over the 15 years of owning BMWs!

I went to their website sight found a car I might be interested in. After I talked with Dan he found me the car that I really wanted that was not even on their website. Dan exceeded my expectations. One of the best car buying experiences I have had. Now the happy owner of a 540i. Great car. Highly recommend Dan.

Had an excellent experience with Michael on my lease process. Attentive and swift response times for queries. Will update my review after the lease return experience (just 3 years down the line)

Really bad service, the lady who works in the back ,said twice that she will contact my warranty to see how the things going, but I’m 100 percent she never did it, I need come there every time just trying to figure out what’s happening about my car, because my car got crushed , and was sent to Fox collusion repair it, after that my front light just not working, and I just want to figure out its lighting have accident during repair time or not. And second time I come to there, she said she will contact me around 1 day, there’s a week now , I think she just do nothing, I feel really disrespectful

During a wide-spread vehicle shortage, we were concerned it might be an issue buying a new vehicle. However, it was just the opposite. Mr. Seech was able to accommodate our every wish and help us purchase the exact vehicle we were looking for. I couldn’t be more happy with the service, professionalism, and quality of the product. I highly recommend Sharpe BMW.

Just bought our third BMW from Dan Erdei. He has consistently and professionally worked with us each time...which is why we keep coming back!! BMW Genius Dan Bui was beyond helpful as I learned all the amazing new features in this new model. Dan E. and Dan B. make quite the awesome team and represent Sharpe BMW well!

Great service. John was great from beginning to end in finding the car I wanted.

Michael did an outstanding job of getting us exactly what we wanted. His positive attitude, diligence, and attention to details was very much appreciated. Michael was in contact with us every step of the way. Thanks Michael!

Ive been driving older BMW for years, my old one ran into some issues and decided to look at a used low mileage one that came up. Michael Seech help me thru the process of purchasing and Drew helped me thru the controls and operation. What an Awesome experience this was! Thanks to everyone at Sharpe!

My experience leasing my new 2022 Mini Cooper S Clubman was seamless and easy. I had the pleasure of working with Bob Fairchild. He was thorough, transparent and professional every step of the way. We coordinated my new lease and scheduled my pick-up while I was in Detroit. I opted to explore my lease options at Sharpe BMW of Grand Rapids because my experience at the Mini Cooper dealership in Southfield was not very pleasant. I am so glad I did things the way I did. Thank you!

I liked the way my salesperson John Sergeant productively and effectively performed his job. I am completely satisfied. Jon is a pleasure to work with.

Dan Erdei has taken extremely good care of us for many years! Highly recommend him! I just bought a 2022 Mini Countryman (my second Countryman) and I also highly recommend this car! Simply gorgeous & perfect in every way😃

Katie was amazing in helping me finding the car I needed, she didn’t give up. Couldn’t go and buy anywhere else.Delivery and post sales service was great. I will be back for my next car.

I recently bought a new car from Dan Erdei at Sharpe, and it was a thoroughly professional and enjoyable experience. He took the time to update me on the changes in the different series, and he found me just the car I was hoping to find. He even patiently tolerated my stubbornness. I highly recommend Dan Erdei for your next car.

Dan Erdei was so great to work with!! He got me the car I absolutely wanted and was very efficient. I will definitely be back!

Great service. Katie Kelly helped me throughout the entire process. Thank you very much!

Sharpe BMW service exceeded my expectations. They offered a loaner unexpectedly after they found a previously unknown issue that was covered under warranty. Jason Bigelow, the service advisor, was professional and accommodating. A great experience and a shop worthy of respect.

I had appointment last week to reset tire and brake light. I made appointment. I went to service they Welcoming, helping me for some knowledge, they all are like friendly service. I got diagnosed and found tpms sensor monitor computer bad so won’t reset tpms and I recently replaced pads and pad sensor won’t reset. They said wrong sensor needs to replace pad sensor. But fortunately I reset myself by snap on scanner. I learnt “sometimes has to be little bit research before take dealer”. Just concerned at least if they tried to reset it I wouldn’t waste my diagnostic fee. Felt so bad that day. By the way they did their best. Very thankful for service.

Awesome experience working with Dan Erdei at Sharpe. He helped me buy a BMW that both fit my parameters for price and exceeded all expectations for performance. I couldnt be happier. Highly recommend.

Scheduled a service appointment online. Communication was poor from the start. At one point I did receive an email from Michael S., but did not receive a response after answering. I had asked Michael what the dealership would charge for oil, filter, and cabin filter service. That should have been a red flag.Naturally, the price is given after you have handed over the key. I would not recommend having your vehicle serviced at Sharpe due to the outrageous pricing of $448 for such a service.Anneffrey greeted me in the service garage. He was professional and took care of my needs. The video inspection I received via email was something new and clever.Overall, I would avoid servicing your car here.

By far the best experience I’ve ever had at a dealership. Katie was super friendly and helpful with finding the perfect car for me and she did just that! I highly recommend Sharpe if you’re looking into buying a new vehicle.

This dealership absolutely hit it out of the park in every category they possibly could for my experience with them, and have provided after-care thus far that has been above and beyond what Ive experienced elsewhere.Michael S. was an absolute pleasure to work with, and the other salesperson directly next to his desk was nice as well. Michael contacted me first after normal operating hours to respond to my inquiry I made about a vehicle online. He was courteous, informative, accommodating to all of my questions and delays prior to arrival all without being pushy.Michael was ready for me when I arrived and wasted no time in getting me outside for a test drive after getting some basic information from me and answering a few questions, and even looked over some other vehicles I was thinking about purchasing from other dealerships while offering non-bias feedback on them.Michael also served as an excellent intermediary between myself and management/ownership in addressing questions and concerns during the process. Management came out for a short chat as well, and addressed any further concerns and questions that Michael couldnt. Even when we couldnt reach a solution at the time, they all worked together after the fact to find one, and went the extra length to make things work out. Not a single person was pushy about anything I did or did not want, and helped me to make fully informed decisions.Absolutely everyone, from sales to management to financial (Mary M.), was a pleasure to work with and genuinely helpful, patient, and attentive. They all seem to be hard working and willing to go the extra mile in addressing any question, concern, or need I had and Im confident will help in answering any question or solving any issue that arises.Excellent experience, all around. I would absolutely not hesitate to purchase another vehicle from this fine group.

If you know what is good for you, you would stay as far away from this dealership as possible and if possible, BMW as whole. This may be hard but trust me there are so many better options out there. Even though the latter may seem impossible, maybe my experience would help prevent anyone else from going through similar experiences.I leased a vehicle from BMW and got warranties to cover pretty much all the possible incidents that may occur from dent to rims. Even though vehicle wasn’t driven as much, I got these warranties because in life you never know what the future holds. I even had over 6000 miles in unused miles when the vehicle was turned in. When lease had ended and vehicle was being turned in to Sharpe BMW in Grand Rapids, I was told there were some issues and that the warranty I had would cover them. I had a flight to catch later that afternoon so made sure I got confirmation before signing that everything would be taken care of. After leaving the dealership and a few months later, I got a bill saying I owed for not just tire damages but also a dent to the door which wasn’t there before I left dealership. They were able to generate digital documents showing I signed to this and even to the tire damages which were all false and generated after the fact. Simply placing my signature beneath a document doesn’t make that document one I saw before signing. The fact that the vehicle was so low on miles that it would turn a profit doesn’t mean I have to pay to get vehicle in excellent condition for resale even when I had a warranty to cover issues. When I called dealership to discuss, as usual I got the typical transfer all over the place with nobody willing to assist on their mistake. I called BMW who even agreed that dealership was at fault and to contact them only to like a modern day Robinhood be in agreement with the dealership since it suited them and after all Sharpe BMW acts on behalf of BMW of North America. I have no issue paying for issues I am liable for but when a dealership and a manufacturer work hand in hand to be dishonest, rip-off, be felonious and ignorant to an error they created, I would challenge that. This has been a 2 year back and forth thing and I caution anyone reading this to think twice before getting a lease or even purchasing from a dealership with this track record and reputation. All they had to do was to come clean on their mistake rather than to blame it on the customer.I can go deeper into the incident but I think you get the picture. If this dealership is your only option for whatever reason, be cautious of this dealership or best try another manufacturer all together as the dealership is simply an extension of the manufacturer. I had a worse experience when dealing with BMW of North America directly where one of their agents almost acted like he owned BMW whole and felt like talking discourteously or being impudent was OK. I Never want to see that BMW emblem on any steering wheel of mine ever and would ensure anyone who asks me gets to know the truth about what they may be getting into. I know this may not be the experience of most and not be typical behavior of this dealership or BMW as a whole but this was my experience.

Katie and the entire staff were the most professional, patient, and positive Ive ever worked with when buying a vehicle. Katie was interested in not just finding a vehicle for me, but finding the vehicle that was right for me. She and they were very responsive to questions and concerns both before and after the sale and went out of their way to make my experience five star. If I love my first BMW as much as Katie says I will, and I have so far, theres no doubt where Ill be getting my next one. Thanks Katie, Shawn, JD, JD, Mr Sharpe, and everyone else who helped make the experience enjoyable and first class.

Shopping for a new vehicle has changed a lot with the advent of on line purchasing and the Pandemic. There are still a few of us who still want to visit a dealership to kick the tires, see a real vehicle, and take a test drive. My wife and I had done a lot of online shopping and had already built a BMW X-1 on the BMW website that included our desired options. However, before making a final decision my wife wanted to see an actual vehicle in her preferred Mineral Grey Metallic rather than a color chip or internet picture.Therefore, one blustery March day we visited Sharpe BMW. We met Dan Erdei in the parking lot and he promptly showed us a vehicle in my wifes color. Dan learned that the color selection was about the only thing holding us back from purchasing the X-1. We knew it might take up to three months to have one built in Germany and shipped to the dealer. Dan offered to put in our order as soon as we wanted. There was no pressure so we said wed get back to him in a couple of days. We did call back and ask Dan to place the order for the vehicle we wanted. Dan impressed my wife with his professionalism and attention to our request. He went right to work on our purchase and in fact called back in a few days to tell us he had found an X-1 meeting our order that was arriving in Baltimore which we could have if we wanted. We accepted his offer and the rest went very smoothly. We took delivery of our beautiful BMW X-1 on St. Patricks Day.Thank you Dan and Sharpe BMW for making this an enjoyable experience!

We worked with Michael and he was one of the BEST car professions we have worked with. As a woman, I have had bad experiences in the past with salesmen ignoring me. I came In Prepared for that but was completely blown away by how amazing Michael was. Would highly recommend him to ANYONE buying a car :)

I had the pleasure of working with Dan Erdei while finding my new car. He was amazing! Was able to get me in very quickly and had the cars ready for me to test drive. It was such an easy and enjoyable process! I definitely recommend working with Dan if given the opportunity.

I had that familiar sinking feeling a few months ago when the end of my X3 lease was rolling around. I thought we had a very good deal on our 2018 lease, having dealt exclusively with BMW Sales Manager Jeremy Dutcher who put it together, but would our luck hold out again at Sharpe?I was dreading the process of leasing another vehicle, an X5 this time. But after going back and forth online, and comparing similar deals with other dealerships in the state, Jeremy and I agreed on a deal we ultimately thought was fair to both parties… and did I mention that my wife is thrilled with the X5.When this lease is up in three years, I will likely not agonize so much about the upcoming process. Thanks Jeremy – you’re a good man; and props to Shawn Ruger, the business manager; and also, kudos to Dan Bui, known as the “BMW GENIUS.” He’s the one that navigates the high-tech mysteries of your new car with you.I would recommend these people at this Grand Rapids dealership in a New York minute.

I was looking for a silver/black 328xi with the M Sport package and Sharpe happened to have exactly that car on their lot. A friend recommended that I talk to Dan Erdei, so I went in to see what options I had to get out of my MINI lease and into this new car.Dan was extremely helpful and genuinely cared that we picked the best path to getting out of my old lease and leasing this 328xi. He and the staff at Sharpe went above and beyond to accommodate all of the nuances to my car deal. I highly recommend working with Dan at Sharpe for your next car deal.

Had my car worked on at a different shop they messed it up these guys got me in within 1day and had the issues fixed fast they detailed my car with out asking.I would definitely recommend them my car is a 2004 545i they treated me like it was a brand new car couldnt have asked for better costumer service only thing i didnt not like is they dont take cash only card.

Terrific customer service. I worked with Dan Erdei to purchase a new vehicle. He was extremely helpful, responded to all of my questions and made the process seamless. Would definitely buy another car from Sharpe.

Great experience with Sharpe BMW. Highly recommend Dan Erdei as he made the transition from trade in to new car delivery smooth and easy. Always been happy with the service department at Sharpe BMW as well.

Purchased my very first BMW, a CPO 5 Series Lease! What an amazing vehicle! I was not aware that LEASING was not only an option for a used car, but an inexpensive option at that! My payments we equal to or lesser than a lease on a brand new non luxury vehicle, while getting twice the car, and a 100,000 mile warranty to boot!!Of all of the vehicles that I have owned (over 20 in all, and multiple Lexus), this 535xi is the ONLY vehicle that I have ever had that I was EXCITED to drive, everyday! After 7 months, it still does not get old!If you are in the market for a newer vehicle, look no further than Sharpe BMW! They were easy to work with, facilities were clean, and Jason & Mandy in service are AWESOME! What a great experience!

Working with Michael Seech at Sharpe BMW was seamless. Michael was through and helped me make the best choice of vehicle forme; not his sales numbers. He worked diligently with me to complete the sale of a beautiful new car that I truly love and will for many years

Woke up Christmas morning to my dead 2013 335 got it jumped and brought it to sharpe to replace the old battery. Continued to show battery drainage and kill the battery over night. Have had the car at sharpe since to diagnose the problem and the entire team has been incredibly helpful and patient with me and the car since it turned out to be a pretty complicated situation. Sarah has been in direct contact with me and has been very involved and kept me in the loop in terms of what’s going on and has been incredibly helpful this entire time. Can’t thank everyone there enough for their patience and doing all they can to get my car back up and running.

Pricey but good service.

Worked with Dan Erdei and we couldn’t have been any happier. Had some wiggle room in price but even after price was set, I was not happy with a tire situation so they were going to replace rear tires for me. I thought that was great and I was pleased but then when picking up the car, Dan came back that they would put 4 new tires on the car even though the front were almost brand new. It was a pleasant experience. No high pressure sales, we were able to test drive cars, was given training on all the features, they made us feel as they wanted us to be BMW owners for life. We appreciate Dan and the entire experience!!

We just purchased a used car from Sharpe which is in immaculate condition. Shaun took care of us from start to finish. I highly recommend this dealership. We never felt pressured to buy. Very comfortable experience. Thanks for treating us like family!

Sarah Dupont my service advisor took care of me and my BMW X3 courteously and efficiently. I was highly satisfied with Sharpe BMW.

We purchased a BMW X1 from Sharpe Buick in June 2017. It has been a wonderful car. In January of 2019, after giving it a winter wash, I noticed what I thought were thousands of small orange rust specks showing up in the white paint. I called our salesman,Daniel Erdei. He suggested that we get it in ASAP and the body shop would take a good look at it. He got us in immediately and gave us a loaner car. As it turns out, I was wrong. The orange specks were actually tar from driving through the summer road construction near our home. They clay barred the entire car to minute detail. Under close examination, not one speck of tar remained and the surface was left smooth as glass. Despite tying up two of their workers for a morning and afternoon, there was no charge. A true test of a dealership is how they handle situations when things come up.p.s. I would recommend Dan and Sharpe Buick to friends and family.

This was the first time we had purchased a vehicle from this dealership. Dan was our salesmen and he was very knowledgeable and he did a great job helping us. Nice guy!!

Completely satisfied with the service.

I had an incredible experience, during these extraordinary times. Dan went above and beyond to ensure that I felt comfortable with the entire process, particularly under these unusual circumstances. This is our second purchase from Dan and the team at Sharpe, and it’s clear that this local small business puts care of customers and employees at the forefront of their business. I love my new (to me) Mini Cooper and look forward to continuing to be a Sharpe customer when it comes time for our next vehicle.

Sales reps are extremely professional and courteous. Katie was a pleasure to deal with, when I scheduled my test drive for a BMW 3 series. She answered all my 20+ questions 😂 with ease.

Dan was great to work with. Was able to trade in my lease for another great BMW with no stress or delays! Great team at Sharpe!

Just purchased a vehicle with Mike this week! First time purchasing from a lot. He made the experience great! I didn’t feel pressured into anything. He was accommodating, patient, took the time to ask me what I was looking for, and made suggestions that were incredibly helpful! Finance team was great at explaining everything in detail as well!

My husband and I have had the pleasure of working with Dan Erdei and the team at Sharpe BMW for the purchase of 5 different cars of the years. During our most recent transaction for an X3 M40i, Dan was able to continue to provide superb customer service even during these uncertain times of Covid. His outstanding attention to detail and excellent communication (even when on vacation for a week!) made us both feel assured that our car was ordered to our specifications and sure enough, it arrived just on time and exactly how wed asked for it. Sharpe is also adhering to strict social distancing and cleanliness procedures, which is extremely important and reassuring. If you are considering a new BMW for your next car, dont hesitate to reach out to Dan Erdei over at Sharpe. Youll be in excellent hands and youll enjoy a seamless, safe car buying experience.

My husband and I both purchased cars from Sharpe BMW. We had the pleasure of working with Dan Erdei. It was a great experience! We found Dan to be fair, forthcoming, accommodating and a pleasure to work with. We love our new cars, and we look forward to having a continuous relationship with Sharpe!

I had Dan. Great guy he did a great job. They where all respectful and patient. Not once did I feel rushed or taken advantage of like other dealers. I 100% recommend this place and definitely going back if I need a new one.

Just purchased my 2nd BMW from Sharpe!! Absolutely love this place! Amazing vehicles! This new 2017 640xi Gran Coupe is one sexy ride!

I was sold a vehicle with very low fluids. Not special and perfect. Technicians have a staring problem. Great products.

We leased a new X7 from Sharpe over the weekend. Its a beautiful car and we are extremely pleased with both the car and the customer service at Sharpe! Dan and the rest of the staff couldnt have been more helpful and they covered every detail. If youre in the market for a new car, I highly recommend Sharpe BMW - its a top-notch dealership!

I have leased two cars from Sharpe BMW. This is a highly professional outfit from sales to repair. The team did a terrific job treating me with politeness and respect throughout the process.

I recently bought a vehicle from Sharpe BMW and the experience was excellent from start to finish. The sales team took the time and effort to genuinely understand what I was looking for. They gave me options based on their inventory, locating a vehicle or placing a build order. They worked very hard to answer all of my questions and to find the best vehicle for me. Everyone I interacted with was knowledgeable, friendly and very responsive. Their product knowledge is impressive given the countless options, packages and custom configurations. They made my car buying experience truly enjoyable at every step.

As a consumer I really appreciate companies that are going above and beyond to keep their customers safe during these challenging times. Dan Erdei was terrific at helping me handle a virtual transaction while being very responsive to answering my questions throughout. Love my new BMW!

Every time I go in I only get greeted by the staff on the sales side of the building. As soon as I go back to the service side not one service advisor makes one attempt to look up from their computer to say hi. When you ask for help they just go point in a direction and tell you to wait and someone will just come along to help. Have also brought my car in for service and was promised a wash and vacuum just to end up with my car looking like a cow with unwashed dirt patches all over the car and the interior was not even vacuumed.

I had the absolute pleasure of working with Shaun. He made the car buying experience incredibly simple. He was prompt, professional, and beyond nice. I was able to test drive the car, get financing for it, and even had it dropped off to my house all in the same day, and I don’t even live in Grand Rapids, so that was a very unexpected surprise! If you’re looking for a vehicle, Sharpe will not disappoint you! Every staff member that I interacted with was wonderful, and I would recommend anyone to work with Shaun. Thank you for the excellent experience!

Extremely positive experience. Dan Erdei was full of information and answers to our questions. He obviously is knowledgeable about, believes in, and is passionate about his product (BMW), but never once did we feel any car salesperson pressure. Very thankful our paths crossed and look forward to being a loyal customer of Dans in the future.

Cannot speak highly enough of this dealer or Dan Erdei. Wife and I are on our 4th and 5th BMW since 2010 and love the product and this dealer.

Failed to fix my valve cover gasket that failed. The (pcv) valve heater was recalled and caused pressure in the crankcase and caused it to blow to which they denied, but the recall says other wise. Apparently to sharp its normal for a gasket to just randomly fail with less than 100,000 miles. 2011 BMW 328i xdrive.

They are top notch. Always going above with service and communication

Great service, and always ready to answer any questions you have.

Attention: Dan Erdei and Brett Sisson ofThe Sharpe Dealership.In these challenging times of the COVID-19 pandemic climate, it is very questionable about leasing a vehicle if one is in the high-risk category for COVID-19, such as myself.I would like to express a heartfelt THANKSfor my extra special service on Thursday October 8, 2020.I haven’t felt like a princess, since my grandparents were alive. Dan Erdei is certainly a man of integrity as well as your BMW Detail Manager Brett Sisson. They both gave me peace of mind about my decision to lease a vehicle.Thanks so much Sharpe for your excellent standard of service.Jamie (Schuitema) Beck, Traverse City, MI

Overall was a very pleasant and smooth experience purchasing a BMW from Sharpe; Michael Seech in particular was extremely accessible (even on his vacation and after hours) to answer any questions. It is very clear they stand by their cars and are invested in the client for the duration of the car ownership, not just the interim of the sale.

I work with individuals that are handicapped. One of my guys loves to dream of owning a nice car some day. A sales person allowed my guy to sit in an I8 BMW. Another sales person spent at least 15 minutes with us, answering questions. We are very grateful for the kindness and time given to us.

We were treated like we were very important to everyone. Katie Kelly was very professional, but also very friendly. We are very happy with our new vehicle, and would highly recommend Sharpe, and Katie, to anyone looking for a new car. 5 stars all the way.

Jason in the Service Department is always top notch. Friendly and professional.

Real comfortable place, great service, they got some of the best mechanics in Grand Rapids. Staff inside the dealership are really helpful and the ones in Service are the best!

Top quality service from a top quality dealer. Follow up and providing assistance has been great.

Thank you Michael Seech for listening to what we wanted and for finding the perfect car for us. You were kind and courteous through out the whole process. Your personal touch was much appreciated! Thank you again, and every one at Sharpe BMW.

Sharpe BMW has been a fantastic dealership to work with. My husband and I moved to the Grand Rapids area in the summer of ‘18 and began using Sharpe to service our car. They were always very friendly, helpful and easy to work with. When I started looking for my next leased car I returned to Sharpe and met Dan Erdei. Dan was absolutely great! He listened to what I was looking for in the next car and very quickly put together some options. After I made my decision he had everything arranged ahead of time and we were very easily able to turn in my current lease and close on the new one. He has been extremely helpful, friendly, and a pleasure to work with. He has made it a point to stay in touch and be sure I haven’t had any other questions and that I’m still loving the car. It’s a more personal touch that I have never had in the past until coming to Sharpe BMW and meeting Dan. Thanks so much to him and everyone at Sharpe! I will definitely be returning when it’s time for the next car!!

Employees were a complete delight. Very patient with everything that we had to change last minute and never once gave me a hard time. Customer needed one set and then changed it to two sets and sharp were professional about the whole situation from beginning to end!

Great place but not cheap

Came here for parts for my 2003 330ci convertible. I am from Florida, and needed the part by next morning. The parts folks here were a great help. Ordered the correct part and offered to assist me with the installation. Did not need the assist, but it was very welcomed. Great service and parts department.

Outstanding experience with the service department today. Tom and Jason were extremely helpful, price was MUCH better than expected, and they got me in and out. Not only did they provide me with the best driving experience in a BMW, but they also have the best service.NB

I was thrilled to find my ideal car at Sharpe BMW. Two of my co-workers recommended I go there, even though I wasnt looking for a BMW. Sure enough, they had a 2016 Ford Explorer that was exactly what I was looking for. Car buying can be sort of an awkward process but working with Dan Erdei at Sharpe was easy, comfortable, and even fun. (Thanks Dan!) I also loved that I was able to shop at a local, family-owned business that generously supports many West Michigan non-profits. Would highly recommend!

Purchased an X5 from Dan and was impressed with the level of customer service and attention to detail he provided. He was able to to coordinate window tinting (3rd party) with detail service at Sharpe and make it an easy, single trip for us. I personally recommend seeking Dan out and will certainly visit him again when it is time for a new car.

I bought a beautiful Cadillac CTS luxury car from Sharpe and it truly was a wonderful experience.My salesman was name Brent and he went out of his way to help me get the car I wanted. The financing officer was also so helpful and didnt try to sell me options I didnt need. I got a beautiful car at a great price. I am grateful to Brent and the team at SHARPE. I love my new car!

I had an amazing experience with Sharpe BMW! Dan Erdei was very helpful in finding the right vehicle for me. The customer service has continued to be second to none and he continues to check in even months later to ensure complete satisfaction. They say the pride themselves in lifelong customers and I can definitely see why!

Fantastic car buying experience with Jeremy and Anthony. They went above and beyond to find me the vehicle I need and really worked with me to make me exceptionally happy. Of note, while driving to work one day in my BMW from another dealership I had a flat tire and The sharpe BMW team provide truly exceptional service to help me and picked up my vehicle and left me with a loaner car before even setting foot in their establishment. A great all over company and a very friendly staff. Would highly recommend this dealership to anyone. Will most certainly be back for my next vehicle.

Sharpe BMW was great! Bob Fairchild was a great salesman. He was always courteous and kind through the entire process. We never felt pressured in any way. I would recommend them!

I cant believe I am actually going to say this, but Jason you make a visit to a car dealership for service an enjoyable experience. You are a real asset to Sharpe and I appreciate your excellent customer service. thank you very much!

Good service and always friendly service.

Worked with Brett S. on the purchase of two new 5 series cars. Brett was very easy to work with. He even came to my office when they needed an additional signature. How refreshing to get that level of service!Everything went very smoothly. I would highly recommend contacting Brett S. directly and look forward to working with him and Sharpe BMW again. Low pressure, knowledgeable and willing to get help when he didnt have the answer instead of blowing smoke.

Picked up my 2018 X5 on Monday. Love, Love the car. Dan Erdei was wonderful to work with. Ordered the car back in July and Dan kept us up to date on delivery. He was great in communicating everything. I have dealt with Sharpe for the last 10 years (this is my second X5) and have always been treated exceptionally well.

No pressure sales! Steve Glenn was patient, knowledgeable and easy to work with. He made the process easy and painless (and I HATE car shopping!). The finance person was great as well. We were from about an hour away, where we also have a BMW dealer. We came to Grand Rapids because we had such poor service from our local dealer when car shopping. Very pleased with Sharpe and the low stress experience!

Sweet cars, kind staffs. Didnt buy anything, only test drove an X5

Dan Erdei was fantastic and this was our second purchase. Process could not have gone smoother and we are delighted with both vehicles.

Sharpe BMW Service is a great place to take your vehicle. Excellent communication, shop is spotless, and repairs are completed in a very professional manner. Jason and the rest of the service team always leave me feeling great about having chosen Sharpe.