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Meineke Car Care Center
6600 Division Ave S, Grand Rapids, MI 49548, United States
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Meineke Car Care Center
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Vi
Review №1

Single father of four went in for a replacement cooler line buy radiator priced at 550 plus tax. Went back my car was vandalized and stuff was stolen and now its not even salvageable and the price to repair is over $3,500. Extremely saddened by what has just happened they wont fix the problem they wont do nothing about it. Which they said its happened before to take them to small claims court and good luck. Im at a complete loss. Itd be nice to have my things replaced Im out a complete car. If theres a way to give zero Stars I would have. If anybody has any advice of what I should do please let me know Im at a complete loss

Sh
Review №2

I went in to have someone check out a vehicle I was looking at buying. They were very helpful, informative, courteous and honest. The price was very reasonable too. When they were done they sent me a copy of the report to look over that had pictures and everything that they covered. I was very pleased with their service. If I’m out that way again I would definitely go there again.

Da
Review №3

Jeff and his team did great work on my 2015 Genesis. Everything was as they said it would be and price was as quoted.

Ra
Review №4

Prompt service. Good explanation of repairs needed. Actual cost came in under the estimate

Ed
Review №5

Guys quick and worked wonders with my trucks exhaust system

Er
Review №6

I brought my car in for a brake inspection. There was nothing wrong with my car, so I didnt get to experience the services. However, this place is well maintained and the staff is friendly and honest. Jeff worked with me and he is excellent..I will definitely be back and tell others of my positive interactions I had.

Ja
Review №7

Jeff did an awesome job. He kept me up on how much it would cost to fix air conditioning. I will definitely go back to him for our vehicles work. Fast reliable service. Tks

Jo
Review №8

Great place to work with! I appreciate the manager Jeff putting in the extra time to figure out my repairs since I was trying to deal with some issues from the dealership I bought it from.

Me
Review №9

I have come to this shop multiple times & every time they are honest & straightforward. Jeff & Zach are helpful when asking questions. Will go here always!

Ch
Review №10

I went in to get an alignment. Also mentioned I thought I had a wheel bearing going out. It was not a bearing, it was my tyrod. Im so glad I went it because they fixed my tyrod and my antilock brake sensor that had gone out and was causing braking issues. Honest guys, great service and they get you right in. I will be using them again in the future.

ja
Review №11

Went to 3 other places and couldnt figure out noise coming from front end. Meineke fixed the problem within 20 min. Will never go anywhere again!!!

Ma
Review №12

My husband went in and they checked the service light and figured out the issue and reset it for us all for free. I definitely will go back to then in the future and recommend them to friends and family. They were super friendly too and explained everything perfectly. Thanks guys.

Ca
Review №13

We were very pleased with our experience at this Meineke on Division St. We brought in a used camper van that we were considering buying for an inspection. It was an older vehicle, and it was important to us to know what we were getting into. The staff was very thorough and communicated their conclusions about the car in detail. This was not the typical auto inspection, and they really went the extra mile. We appreciate it!

St
Review №14

Great service and value! I highly recommend.

Mo
Review №15

Called to set up an appointment for the Monday after a holiday and the guy was like we are busy up until Wednesday. Then says oh wait I do have an opening at 130 on Monday. I get there after driving 20 miles and they are closed. Thanks for wasting my time and gas. Not the way to do business!!

Gy
Review №16

Service with a smile! Been here multiple times now. Never a problem. Always kind and I never feel like they are adding unneeded services like my old place. Honest people work here and they do a great job. Almost always can find a coupon online. And if not never over priced. We will be back.

Me
Review №17

I use them all the time. Never had a problem with them.They do excellent work.

Er
Review №18

My experience was awesome! They treated me with respect and like I mattered. I wasnt just another job for the day. They truly cares about how I felt and what I needed to get back on the road. Jeff kept me updated on what was going on with my vehicle, and ensured me that they would complete the job before leaving even though the shop had closed.With the work and effort they put forth to do the job, I thought for sure there would be additional charges for their time and labor. But when I asked Jeff, he said no. The price he quoted is what it will be. No hidden charges, and no surprises!I think we all have heard the horror stories of going to a shop for car repair. As a 43 yr old mechanic myself, and never before ever taking a vehicle to any shop for repair, I was very uncomfortable and nervous. But Jeff put me at ease and made me feel I had nothing to worry about.I cant speak for other shops. But as for Meineke, I trust them with my truck, and plan to return for other things. Thank you all for your awesome work and customer service.

Ro
Review №19

Great place to go.. Fixed the problem quick.

Mi
Review №20

Stopped at this location unexpectedly after the alternator belt broke on my daughters Mazda, Jeff got me right in, found the parts and ensured the repair was done correctly. Excellent customer service, professional, honest and trustworthy folks . Thanks Jeff and to the Meineke team for getting my kids car repaired at a fair and honest price. Highly recommended. Will use this shop for my Tacoma truck maintenance needs, from now on. Meineke “Exceededs” expectations.

D'
Review №21

Great guys and honest. I have yet to get service. But I am sure I would be happy.

Ja
Review №22

Very knowledgeable crew. Quick to diagnose my problem & give recommendations. Did not suggest any unnecessary work. Great job.

Me
Review №23

These guys were awesome. Gave me a straight assessment of my brakes and exhaust system, and worked with me when I had issues with a card limit. Got my brakes done in half the time they told me it would take because Jeff stepped in back to help out when he wasnt trying to manage the front of the shop. These guys work their tails off. Will definitely be back, and will definitely recommend to anyone I hear is looking for car maintenance. Thanks again for all your staff do!

Be
Review №24

The staff was amazing. Very knowledgeable and trustworthy. Saved me thousands of dollars!

Cl
Review №25

They were very helpful and service was great. I would take my car again for service.

Ni
Review №26

Very good they let me know what was wrong with my vehicle and let me know how much it was going to cost $$$ Little too much for me

Ki
Review №27

Jeff was very efficient and fair with pricing, I was afraid of a place that would try to sell you more than what you need and he put my mind at ease. A repair I thought would cost me hundreds of dollars ended up not and he was very fast at it, I waited less than an hour. I highly recommend this place and will be back.

Ni
Review №28

Staff was absolutely wonderful! Quality equipment and fair pricing! This was my first visit but will not be my last! Would definitely recommend!!

Ch
Review №29

Good work and informative communication on price.

Ch
Review №30

The guys were professional, friendly and very helpful. a job well done

Ch
Review №31

Service was excellent. They didnt try to sell things I didnt need. Price was best I have found for a Basic oil change. I made appointment and was in and out in about 20 minutes. Jeff, service manager, is excellent.

bo
Review №32

I had my car in for brake work, which they did a great job on. I was disappointed to find out my car was low on oil when looking at my car report email (a picture of my dip stick was included). When they called to give me a price for the brake work there was no mention of low oil. Even if they were booked maybe offer to top it off for an extra charge or just gave me a heads up.

An
Review №33

Service was done on time and I was treated with dignity and respect. I appreciated their courtesy and will glad call them again for future repairs.

Om
Review №34

The guys working in the shop are very courteous, professional and friendly. They got our repairs done quickly and well. I will definitely go there again.

Pa
Review №35

Dont bother letting these people touch your car let alone tires or wheels. Damaged paint on all four wheels didnt tell me until after I paid them $86 for mounting and balancing. One was flat when I got home. Two weeks later same tire goes flat again had to pay for a tow home and have someone else dismount the tire because they were closed on a Monday. Complete deniability of the work done and wouldnt take responsibility for the damage done to my tire or wheels. These tires were mine, I bought them new and they try to blame me for the tires condition. No self respecting buisness is going to blame their coustomers let alone tell me the tire looked like this before it was mounted and then install it! Buisnesses like this should be held accountable. $194 run flat tire ruined!

To
Review №36

Great and friendly staff 👍 Very professional 👏

Jo
Review №37

The staff are friendly and knowledgeable, and the service will fast.

Su
Review №38

Good, timely repairs and very professional.

Ed
Review №39

I am very satisfied and impressed with the level of honesty, customer Service, great value and on time service.Mr Eric is an excellent tech very well trained and they all do an awesome job. Zack is Great upfront guy. I will go back for my future car needs . They are the best.I strongly recommend this place and you won’t be disappointed.

La
Review №40

The guys were nice, quick and honest! I love bringing my van to these guys!

el
Review №41

Great service and very professional and are fairly priced. Jeff at the front desk was very helpful too.

Ch
Review №42

They replaced my battery in a short time at a reasonable price

Ka
Review №43

Excellent service...gentlemen was nice, helpful, and explained everything I needed to know....would definitely give repeat business to....

Ri
Review №44

Have to wait 4 a week for a oil change

Do
Review №45

I always get my oil change their their professional and quick always tell me about whats wrong with my car...

St
Review №46

Service guy was really nice and my car was thoroughly checked over. Very satisfied with the service to my car and will return as needed.

se
Review №47

Check engine came on far away from home and im happy it happened 2 miles away from this business. It was 7 am and nobody was open. As i called around 8am everyone kept saying theyll try to get me in and many said they can a week away. This company called someone to come in, called me back, and said they can get it done asap due to my circumstances. They then worked on my car problems in a timely manner. During my wait they offered to drive me to work or wherever i needed to go. This company is the best car place in the area and the best customer service ive ever experienced with a mechanic.

Ja
Review №48

They couldn’t figure out what was wrong and spent hours looking super great people only charged me $50

Lo
Review №49

People were friendly and I assume the work was done well. The price was very reasonable. I was told it would take an hour to an hour and a half. The car was brought in an hour and 20 minutes after my appointment, so the total time was two hours.

as
Review №50

They were very nice and did a great job for a reasonable price.

Va
Review №51

I came to this car shop on Division and I met with Jeff. He was very professional and honest he saved me a headache, heartache and money :) I highly would recommend everyone here. Thank you Jeff

Am
Review №52

Super helpful, got me in on time and out within an hour for exhaust and muffler repair. Honest employees and prices you can’t beat! Great Job!

Ro
Review №53

They were quick to get my 2 cars in and diagnose them even quicker. They are friendly and prices are reasonable. Great place to go!

Sa
Review №54

Very friendly, honest and price is good.

Da
Review №55

Jeff is very nice and honest.

Ka
Review №56

These guys were awesome and constantly kept me updated.

Sh
Review №57

I would highly recommend Meineke Car Care Center in Cutlerville. They are very reasonable, upfront, and trustworthy. I will continue to have them service my vehicle.. What a GREAT Place👍👍

Tr
Review №58

Very nice people. Good clean shop. Always take care of my car in a timely fashion. Would recommend.

Ro
Review №59

Great place love the work and the service is awesome

Ti
Review №60

We had our brakes done and starter replaced. I worked with Jeff who is a true professional, respectful, and easy to work with.

Me
Review №61

Over all decent experience, was told lug but rusted right off of the rim, however I could tell it was HIGHLY stripped, even though I am female I defiantly could tell it was an extra charge kind of thing because naturally it’s impossible for it to be stripped how it was without extreme direct force. Other than that my brakes were fixed and work well!

Ol
Review №62

Ran diagnostics on my vehicle and performed all services quickly

Ro
Review №63

Courteous fast very low cost $25 oil change

Sh
Review №64

Excellent customer service. Manager was so helpful with all my questions. Trustworthy mechanics. So glad I found this place for my car repairs.

ke
Review №65

My vehicle was served on the time frame expected;Reasonable pricing and happy with my experience.I would definitely go back for having my vehicle serviced.

Sa
Review №66

Great experience

Ge
Review №67

Excellent Mechanics with very knowledgeable staff and a pleasant atmosphere. TV in waiting room and clean waiting area. I would highly recomend Meineke if you want quality work at a great price.

Ji
Review №68

It was great to go to a place and have a repair made and they didnt tell me that i needed 4 or 5 other things replaced. Shocks, tires, and what ever. I have had that happen more then once.. Jeff was very nice to deal with. Very fair price for my repair. The employees and the shop are very neat and clean. Iam very happy that I had my repair done there. I will go back when I need any work on my vehicle. Thanks for a good job

ro
Review №69

These guys are very honest. Brought my car in for a brake wear pad light on channel past has Mount new pads. They told me that there was too much brake dust on the sensor and thats why the light came on on the dash. Could have charged me for new pads and didnt. They clean off the sensor and sent me home.. I went in yesterday for a semi blend synthetic oil change. $21.90 sounds. You cant go wrong at this Meineke.

He
Review №70

Fast friendly service

Ts
Review №71

Friendly mom and pop shop with fair prices.

ta
Review №72

Is very trustworthy and always does great work. Would never go anywhere else.

Bo
Review №73

Tried charging 400.00 for 1 wheel bearing

To
Review №74

These people are the best. The owner is amazing, and I recommend their service to anyone needing any auto work. This is a newly opened location, and the commitment to high quality service shows.

Ro
Review №75

Give me a great tune up but didnt fix my overheating issue. so now my emergency fund is gone and I still have a car that I cant drive. Thanks

gr
Review №76

Quick and easy. Hope i didn’t overpay

Ni
Review №77

This place went above and beyond and I will certainly be returning for all regular maintenance. The staff are professional and know what they are talking about. This division st location is where its at. Thanks, Jeff, for your awesome service!

Ch
Review №78

Great service, I feel like they arent out to sell me extra services that arent needed. I appreciate the fact that they point out what is needed without trying to strongarm me into getting them in the moment.

Sc
Review №79

They were really nice & service was great!!

Ke
Review №80

Got a free oil change for veterans day ,but Im going to pay for the up grade next year.

Ro
Review №81

I was robbed by Meineke. Came in for overheating, was given a tune up and took my emergency funds. Returned the Jeep to me still overheating. My husband and i did take a moment to try to figure things out but the bottom line is that Meineke did nothing to correct the issue. Corporate did message me after my last review, for what? I do not know. They offered no help and said Jeff would take another look. He refused to correct his error and would only review the work he had done. We were asked to leave the store or they would call the cops. Obviously we are upset. We have been taken advantage of and now we have no money to correct the situation. Jeff then offered a radiator flush for discount, I refused and took it to a real mechanic. Guess what? It was a head gasket the whole time. I dont have the time or funds for you to play a guessing game.

Br
Review №82

They were so nice and polite! The service was fast too.

Gr
Review №83

Real nice and educated men, asked for a oil change pretty much gave me a rundown of the entire vehicle. Really impressed

Va
Review №84

They checked my tire pressure and put my. Fluid in my washer for me. They were very nice and professional.

Br
Review №85

Great customer service, quick, easy to work with and fair priced. Will certainly come back!

Je
Review №86

Very friendly staff and excellent service. I needed wiper blades and they had them in stock. I will use this shop for all of my automotive needs.

Br
Review №87

Thanks for getting my oil changed last minute before this cold weather . Knowledgeable staff , seam to be honest. Happy with the service Ive had so far.

As
Review №88

Friendly, honest staff and fast service! I’ve been to 5 different auto shops in the area to fix the back taillight of my car and no one could figure it out. They had it fixed in under 5 minutes!I won’t take my car anywhere else again!

Ar
Review №89

Nice place to take your vehicle. Clean and fast service .

Ph
Review №90

I am very happy that they are honest, do good work, and are so close by. Thanks guys.

JR
Review №91

Great service at great price will go there again

Ch
Review №92

Very good and helpful service. Good price too.

Je
Review №93

Great to work with

Sa
Review №94

Very friendly

Dy
Review №95

They are professional and friendly. Every time I’ve been in nothing but the best from Jeff and everyone working.

Va
Review №96

Worst customer service ever. When you have an employee acting like a body guard trying to intimidate someone instead of working is not cool. What kind of business you running?

Da
Review №97

The best I could have hoped for ever

Wi
Review №98

Good experience will definitely use again

Ra
Review №99

Provided quality service, timely and customer friendly!

Ta
Review №100

They were very fast and very knowledgeable.

Information
21 Photos
100 Comments
4.6 Rating
  • Address:6600 Division Ave S, Grand Rapids, MI 49548, United States
  • Site:https://www.meineke.com/locations/mi/grand-rapids-2740/
  • Phone:+1 616-426-9496
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Mechanic
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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