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Todd Wenzel Buick GMC of Grand Rapids Service Department
2727 28th St SE, Grand Rapids, MI 49512, United States
Appearance
Todd Wenzel Buick GMC of Grand Rapids Service Department

Comments
Ji
Review №1

Have been calling for a week to get my taillight looked at per GMC. Told there was a 150.00 charge. Called to get this waived once again per GMC. Never return any of my phone calls or messages. Called the service manager and sales manager to no avail. Was a loyal GM person. Slowly turning against it!

Rh
Review №2

Dustin McPherson was great!! This was my first time at this location and now this will be my go too. He was very nice and very pleasant to talk to. Thank you for making me feel welcomed.

Sc
Review №3

Service Dept is great...... professional and knowledgeable advisors. Waiting area is comfortable. Always a good experience.

Ti
Review №4

Great customer experience nearly every time & quality work every time.

Ja
Review №5

When I left to go home. One of your employees noticed a chip in my windshield so I called my insurance company and got a claim number to get it repair.and it was fixed.

Sa
Review №6

They are the best hands down I will not go any where else

Be
Review №7

Steve Olson is always aan Advisor that I prefer to work with. He is always honest and courteous!!!!GM need to allow more loaners vehicles for the Service Advisor

Li
Review №8

Went there this morning for oil change always receive good service and given good information on your vehicle.

An
Review №9

Great service sales person very knowledgeable and professional did all service as promise no extra added.

Va
Review №10

Always perfectThey take excellent care of us

Al
Review №11

Scheduled a 930am appointment for an oil change. It is now 1041 and they havent even started it. Wont ever come back. Ridiculous service. No communication. No apologies just a pompous attitude from the gentleman I spoke too.

De
Review №12

It was awful!! Rude and overpriced!!!

Ri
Review №13

Very nice, talk to vince

Pi
Review №14

Service with a smile!

To
Review №15

Need to improve customer relations.

Fl
Review №16

Good customer support.

Ca
Review №17

Family.

La
Review №18

Service was very quick and quote was accurate. Very friendly staff and nice waiting room.

Information
5 Photos
18 Comments
4 Rating
  • Address:2727 28th St SE, Grand Rapids, MI 49512, United States
  • Site:http://toddwenzelbuickgmc.com/
  • Phone:+1 616-278-3799
Categories
  • Auto body shop
  • Auto repair shop
  • Auto parts store
  • Brake shop
  • Car detailing service
  • Car repair and maintenance
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:8AM–1PM
  • Wednesday:Closed
  • Thursday:7AM–8PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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