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Bekins Auto Services Inc
15133 168th Ave, Grand Haven, MI 49417, United States
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Bekins Auto Services Inc
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De
Review №1

I am primarily a home mechanic and very rarely use a shop, mainly because I have a hard time trusting most shops Ive used in the past. When it came time to do an alignment on my classic car (something I dont have the equipment to do myself) and a few other things I didnt feel like dealing with, I searched far and wide for a shop that was even willing to work on the car (probably because you cant just plug older cars in and have a computer tell you what the issue is). Bekins was not only enthusiastic to do the work, but was incredibly flexible and patient when we ran into trouble finding parts (they let my baby take up a bay in their shop for quite a while as we waited), and they actually came in way under the estimate if you can believe that. The quality of the work was excellent and Im not easily impressed. I would not hesitate for a second to trust them with any of my cars in the future.

ka
Review №2

Bekins helped my son with his van. We were up in Grand Haven on vacation last week. Van was making a grinding noise. They fixed it, quickly, just a few hours. Great service, highly recommend them.

Al
Review №3

Super satisfied with the work done on my car! Bekins will have my business from now on!

Da
Review №4

I am ALWAYS impressed how they fix my cars, not to mention how they tell me what it will take to get things fixed. And to me, the way they explain what is wrong and what it will take to fix things. They now their stuff !!! dj

Je
Review №5

First time in for service. Chris explained everything to me that my car needed. Very polite, efficient and Ive found my new home for automotive repairs.

Ka
Review №6

Chris & Mark are Phenomenal! They are always very honest, price competitive with everyone else in the area, and very timely! Thank you guys very much! I will definitely be back for any other fixes I may need in the future!

Jo
Review №7

Honest in every way and immaculate work

Ho
Review №8

Chris and Mark are great to work with. They explain everything well and competitive in prices.

Da
Review №9

Fast reliable service. Theyre very knowledgeable and do a great job.

Je
Review №10

Bekins is fantastic, honest,dependable, and very fast! Very good! 5 plus!

Tr
Review №11

So glad I started bringing my car to Bekins! I had a flat tire, had to leave for work soon. They fixed my tire immediately and for 15 bucks!!

Ad
Review №12

Trustworthy and honest a great place to get you vehicle fixed.

Be
Review №13

They did an amazing job on my Subaru Outback! Highly knowledgeable and very trustworthy. I was expecting to pay over $2,000 for work on my transfer case. They found a much simpler problem and the part was $1.08, they went the honest route and won me over. Ill now take all of our vehicles there for any repair.

Ch
Review №14

The staff at Bekins Auto are the only ones I trust to give me an honest opinion of whats wrong with my vehicles. They saved us a nice chunk of change with my husbands car when the dealer wanted to do a bunch of repairs and have us put it on a dealership credit card...Bekins took a look and told us what truly needed repair and what could wait. That was incredibly helpful. We live in Muskegon, but travel to Grand Haven when we need car repairs because they are that good and that honest.

Jo
Review №15

These guys deserve some recognition as theyre all about great customer service, fair prices and most importantly honesty. I was expecting to have to pay for an expensive repair and ended up out the door for $40. I will be back and will recommend to friends and family.

Ta
Review №16

Service is friendly and usually timely. They sometimes dont call when the work is done, so you might have to check in. But good work and honest, do recommend.

Sa
Review №17

Friendly and good reliable service

Da
Review №18

These folks do great work. They often have their appointments at least a few days out but if you can wait it is worth while.

Je
Review №19

Great Service Period!!

Ch
Review №20

Fast, good,and only charge you for what you need

Fa
Review №21

Best place to get your car fixed. They listen, they work hard to fix your car. They give you a fair price.

Do
Review №22

Fair pricing. Will rush your repair if possible and an emergency. Friendly staff.

ti
Review №23

Do you know if they have experience working on Mini Coopers ?

Li
Review №24

Chris is extremely friendly & professional.The reception area is clean.The workshop is organised & cleanYoull be impressed with all those deers mounted on the walls.Waiting area is nice & comfortable.

Br
Review №25

I’ve had good past experiences with Bekins however almost two months ago I took my car in to get my alignment done. I had to bring it back two times and it’s still pulling to the left. I am now going to Betten Baker of Muskegon to fix my alignment or whatever the problem it is.

Je
Review №26

Chris and Nick T are awesome people and their work is second to none. I would recommend Bekins Auto in Grand Haven to anyone needing service of any kind. Thank-You Bekins so very much! Jeff T.

bo
Review №27

I am not one to post reviews, but with this one I could not help myself. My 2014 GMC pickup was leaking A/C coolant. It would leak over a 3 week period. I took it to Bekins and Chris told me the condensor unit was leaking and I paid almost $700 to have it replaced. Three weeks later the collant is gone again and now they want another $360 to replace the lines and another recharge. I am guessing the condensor was just fine. Of course, I said no thank you and I am going to take it to someone who knows what they are doing. I do not think they really care about the customer or they would have offered me some sort of discount, they even wanted to charge me another recharge fee! I probably would have went for it if they would have offered me something.

Al
Review №28

Best mechanic in the tri cities!

Ab
Review №29

Fantastic, trustworthy, honorable, kind staff that gets the job done the correct way. Best mechanic shop around

Jo
Review №30

Fast friendly good pricing and some free diagnostics

St
Review №31

Bekins is very honest and fair. They take the time to explain the problem and make sure that I understand what they did and why. One of the best in Grand Haven.

Ja
Review №32

These jackasses cant tighten Lugnuts. my wheel fell of and the douche charged me two hundred to fix it.he then laughed at the fact that he put my life danger. these guys are a rip off and i wouldnt recommend them to my worst enemy. and every time you get your car back this something new wrong with it. if you value your car and your life I would not recommend these people... also after i got the truck back mysteriously my water pump was bad, mine you it wasnt prior, it then totaled my engine. which Ive found other reviews for Bekins for this exact same thing. Shady people..

Ma
Review №33

Excellent service! Very friendly and honest people who work there

An
Review №34

These guys are honest and good people! We always have great service!

Ch
Review №35

Great

Ad
Review №36

Bekins is the only place I trust with my vehicles. Very honest people here!

Bi
Review №37

Had oil changed no appointment that particular day quick

Mi
Review №38

I previously had nothing but good things to say about this place.However, I recently took my car in and when I picked it up the power windows and exterior temperature gauge no longer worked. Also, the seatbelt light stayed on regardless of if the seat belt was on.So I think to myself Its probably just a fuse, im sure theyd be happy to fix anything THEY mistakenly popped. I called them and at first they said it would be over a week until I could bring it in (Its going to be in the 80s next week and with no way to open the windows and no AC my car will be sweltering). I told Martin that and he began to tell me there was nothing he could do about it. Then he told me that despite the fact that all these things worked when I dropped it off and no longer worked when I picked it up it was not their fault or problem.Quite possibly the worst customer service Ive ever received and I will be filing a complaint with the BBB. Theyve lost my business and my respect.

Bi
Review №39

They get it done. Good service and I have never felt like I was getting ripped off.

br
Review №40

Outstanding service, above and beyond expectations

Da
Review №41

These guys are the best fantastic Auto Repair

Ti
Review №42

Good people to work on your car

je
Review №43

Guys are idiots do not take your car here charge 90$ just to look at your car on top of what’s wrong with it never heard of a shop that charges for a diagnosis before 🤔

Da
Review №44

Excellent service!

J
Review №45

Good honest fast

Je
Review №46

Place is a joke

Da
Review №47

Very helpful!!!

Information
8 Photos
47 Comments
4.3 Rating
  • Address:15133 168th Ave, Grand Haven, MI 49417, United States
  • Phone:+1 616-846-4380
Categories
  • Auto repair shop
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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