Mr. Coleman approved! Our salesmen Austin is a stand up guy. I told him upfront I was very cautious about buying from the dealership. He said he understands. I told him what I wanted and he order exactly what I wanted. It was a long wait due to production issues but it was well worth it.Even the pup gave him a high 5!My only regret is not getting the 6.2. I miss the rumble of the 6.2 cold start. 😂Everything went smooth. Best car buying experience ever!!!Thank you again Austin and staff!!!

I had an absolutely wonderful experience working with Austin, Scott, Spencer! I called Austin with very specific requests when it came to my test drive and car selection, and he made the entire process so easy, and made sure my car was full of gas when I bought it for my drive home! Please, consider Austin when you think of purchasing your next car at Preferred. His communication is top notch, was never once pushy, and heard out every concern I had. Scott worked magic with my numbers and set me up with an awesome warranty for my new car! Spencer was my first friendly face when I walked in the door, I want to thank him for being so welcoming. He offered me a seat and got the looking process started while Austin came from the other building. All around great staff!

We went in only expecting to sell one vehicle. Long story short we traded in both vehicles and got a 2019 Cruze and were over the moon. The staff was extremely friendly, straightforward and honest. My husband and I definitely plan to come back!

Great experience all around. I called about some used Suburbans that werent on the lot yet and Tasi was amazing. Stayed in contact and set me up to come see them the day they came out of detail. He was not pushy in the slightest but answered questions and helped us purchase the best vehicle for us. The finance manager we worked with was also great, made the process smooth and easy. Would definelty shop with the again. Make sure you ask for Tasi on your next purchase.

I had an awesome experience at this dealership. The salesperson, Barry Dickson, was the best. He went above and beyond my expectations. The sales process went smoothly and efficiently. I would definitely buy another vehicle from him in the future and recommend my family and friends to him.

I had the best experience working with Ryan! He was so helpful and knowledgeable on answering all of my questions. He was able to find the best family car for me and my family. I’ll recommend him to everyone I know looking for a new car. Thanks Ryan!

Outstanding is possibly the best way to describe my experience here at Preferred. I worked with Barry Dickson and i felt it was more like friends meeting than the traditional hard car sales pitch which is what I have always despised. Nothing was too much for him. Please make sure you keep him as I will be back to buy again

Had a great experience with Barry this week purchasing our new Traverse. He was able to work out a deal for our trade-in that made the new suv possible. The closing process was smooth and easy and it was truly a pleasure to work with the team.

I dont usually write reviews, but I want to recognize one of your sales guys, his name was Barry Dickson, hes the one with the cute accent. We were probably the worst customers, we turned up close to closing but he never once made us feel rushed, he made us feel that we had all the time in the world to make a decision. He listened to everything that we wanted and we never felt pressured into anything. Anyway in todays world when all you hear is negative and complaints, we wanted to take time out of our day to give a huge thank you and recognition to Barry. You have an amazing employee.

Bought a 2012 Sienna from here, and the deal went smooth. Austin was very sincere, and helpful, along with the rest of the staff. Also did a great job registering my vehicle out of state, quick sending the documents.

Thanks for all the info and spending the time with me. Barry Dickson knows his stuff. When I am ready to buy i am going to see you

Dealership defaulted on our warranty agreement. Dealership provided me a 100,000 mile power train warranty at the time of purchase. At the 90,000 mile mark the real engine seal broke. Better baker dealership claimed it was a PCs valve failure and it was not covered. Brought the problem to preferred chev and they ignored my claim. It cost me $1100.00 to get my car running. Preferred owes me $1100.00.

Very friendly and professional. Service was done in a timely manner and done correctly.

I got a car from this dealership, the service was perfect, I was coming from Colorado to trade my car for a nice SUV. All of the time the sales person Spencer Fuller was ready to answer on all my questions that I need. He was very professional and all of the time with all information that I need. When I arrived there he was waiting me with all paperwork ready just for signatures. The car that I was buying was clear washed ready for drive. I was done with everything in 20-30min and ready to come back in Colorado. I am giving 5 stars to this dealership specially to this sales person Spencer Fuller. I definitely recommend this dealership and Spencer.

Was in the grand haven area for our honeymoon and our vehicle threw a code. Had it checked out at the auto parts store down the way and found out what needed to be replaced. Called the couple different repair shops in town and was offered a 9:20 am appointment the next day at preferred after explaining how we were checking out of our hotel and needed to get this done rather rapidly. Other shops were the following week and wouldn’t work for our schedule. Showed up promptly at 9 am to try and get their early and the process started. It was a simple repair in my mind (45 minutes with the part being in stock) but I understand shops being I work in one. It wasn’t until right before their lunch (12:15) that our vehicle was finally getting looked at and diagnosed since they needed to do their own diagnosis and not trust an outside report, which I get and understand. The young girl was very apologetic and told us we would have an update roughly a half an hour later. Skip ahead hour and a half later, I walked out of the lounge area to see about the update. At 1:25 they said they could do the repair in roughly two hours at a decent rate and since we couldn’t get back into any of the hotels in the area, we were in a bind and had to get it down here. Fast forward to 4:15, sitting in the service lounge for 7+ hours, I walked out to check the status of my vehicle and what do you know, it’s done and the keys are sitting right there. So at 4:35 we were finally able to get into our vehicle and leave. My biggest gripe was how we had been told they had appointments available to get our vehicle right in and diagnosed, yet we were constantly being told time estimates that didn’t ever make out. Don’t take appointments if you don’t have the availability to look at the vehicles at that time. Especially when you have been told multiple times that the customer is kinda stuck and just looking around for help. Not to mention , the service manager could’ve came out and apologized and even just make it look like a professional working service center but the only person who apologized every time she saw us and kept offering courtesy shuttles to somewhere (when we had no where to go) was Jessica. She is a rockstar and a great service representative. Maybe she deserves the big office and not having to apologize to unhappy customers. If I’m ever in the area again and need car repair, I won’t return. I drive a Chevy, I work for Chevy, this was very disheartening to see.

My car was serviced in a timely manner and they called promptly when it was done, they even contacted me to see if I wanted an air filter with my oil change.

Excellent, service was quick , restrooms and waiting area were very clean. while i was waiting i went and look at the new cars and I was not overwhelmed by sales people trying to sell me a new car.

I have never had a better car buying experience than I did with my recent purchase with Preferred. The staff was friendly, honest and so efficient!! Ryan was a fantastic communicator and kept an open line of communication through the entire process. I highly recommend the service Preferred Chevrolet Buick GMC provides!

I absolutely hate the car buying process but Spencer at the Used Dealership with Preferred has completely changed my mind. The WHOLE process was extremely easy. I drove from Chicago to Grand Haven and it definitely was a trip but with the customer service that he gave it made it WELL worth it. Thanks again Spencer I LOVE my new Tahoe!!

Replaced 4 tires on my 2016 Cruze - all went well got incredible price and service.

Mike Chan replaced the front brakes on the Cadillac. He is honest and trustworthy which to me is one of his best qualities. I have recommended his service to several people.

I really like the dealership but I want to say something about the person that sold me my new truck. I have gotten to a point where I will not buy a vehicle unless it is through, or somehow involves Campbell Stephenson. This is the 7th vehicle I have purchased from Campbell and I have complete trust in him, his knowledge and his ethics. you have something very special in Campbell Stephenson.

Barry Dickson was amazing when I stopped in. He was so knowledgeable and went over and beyond to get me what I was looking for. I will absolutely get my next car from him.

Oil change and tire rotation handled promptly while I waited. Job well done!

I have been meaning to write a review since my experience, it is a tale of 2 halves to be honest. I am not a local, i found a vehicle thru CarGurus that I really wanted I know there is such a shortage and this is was my dream SUV. I reached out to them via CarGurus and after an initial email from one of your sales people if you want to call him that I had nothing back in response. I cant remember who the initial contact was with unfortunately but it was non existent and I got the impression you didnt want my business as I wasnt local. Then after a few days I got a another email from someone else and that attitude and wanting to help me changed so fast. Withing minuted of my response i got a call from Barry and the experience from there was amazing. It was such an easy process from that point with working on my trade and then the amount of Pictures and Videos he sent me was above and beyond. It was the how it should have been from the start, I am glad that Barry reached out to me, I have recommended several people your way since. Again thankyou Barry for looking after me if i could give you 6 Stars I would.

Would not recommend. Charged us 90% over original quote even though we specified what needed to be done.

Let me tell you the best experience I’ve had in 10 years with a dealership. Andy Pitcher & Scott are the bomb! Really valued my questions and customer service was 20 stars. If you need a vehicle go ask for Andy Pitcher!

Repair/service area is an absolute nightmare (service advisors are kind and helpful, no knock against them). Over a month without a car (and counting), three visits where the same issue is present before even leaving my parking space and no end in sight. Id rather have one of my neighbors work on my car, better chance Id be able to at least drive it to somewhere that could actually fix it.

We drove onto the lot just a couple of hours before they closed for the weekend, but Kaleb was friendly and happy to help. He reviewed our needs and budget and came up with a list of about 6 cars that fit. He talked about the features of each, had us pick a couple to look at first. He literally ran to each car to bring them up front for us so that we didn’t have to wander around the parking lot, and while we were driving, he made sure someone in financing would stay to help us. Once we made a decision, he helped us every step of the way, making sure we didn’t leave the lot without understanding the features on our car. At no point did we feel pressured to make a purchase or to purchase something out of our price range, and offered a great interior protection package to keep our leather seats looking good. I will definitely be back when it’s time for our next purchase, there’s no one else I’d rather buy a car from. He made us feel welcome even when it was time to go home, valued by working quickly without making us feel rushed, confident in our purchase, and prepared to drive off the lot with all the fancy technology in our Ford Escape.

HORRIBLE service. I had a scheduled a service appointment in the morning. When calling to check the status of my vehicle at 4:40PM, I was told nobody had looked at it yet. Calling the next day to check the status, nobody retuned my call. Calling the next day to check the status, I was told they would let me know. Its now 3 hours later and no call. This is vert poor service. There is NO point in making an appointment, if your not going to service the car in a timely manor.

Greeted positively always informed on any service issues and clean environment

Quick and good communication, told it needs an air filter but wasnt shoved down my throat.

I bought a car from this place about six years ago and I still keep getting woken up with sales calls. This place is worse than some stalkers I have heard about. If you buy a car here youre going to have to change your phone number. Ive asked them a dozen times to stop calling me.

Barry did a great job delivering my wife her new Acadia.

Barry was amazing and so accommodating. He went above and beyond for me. Definitely recommended!

Purchased a vehicle on June 16 and feel like we got deceived regarding purchase of extended warranties and GAP policies. Contacted Brett Dutton on June 23 to cancel warranties. On July 13, Brett tells me its in process and when I call the warranty company on 9/1, they have no record of ever receiving any cancellation request from the dealership. Brett wont return my calls or emails; have left several voice messages and emails with the manager Brian Speck and he wont return any messages either. Feel like the whole finance process was underhanded and sneaky; Brett told me you get 3 free oil changes with this vehicle. We even joked about how we would never use those since we live an hour away from the dealership. Got home to read the fine print and there is a $129 fee for prepaid services, which is for these so called free oil changes. Very bad experience with this dealership and will NEVER purchase from them in the future.

I have always had good service experiences at Preferred, as I have bought new and used vehicles for the last 20 years from them, and have serviced them all at Preferred. If they stumble, let them know, they will make it right.

Always have a pleasant experience at Preferred Chevrolet. Jessica Lovaas is generally the person I deal with in the Service Department, and shes always very professional and friendly. She also never makes me feel like the auto ignorant person that I am! I really appreciate that in her, were always laughing by the end of the visit. Shes a keeper! A few perks that are important, the waiting area is very spacious and comfortable, and the tv is set on HGTV, which is much better than the news. Extremely clean waiting area, thats more like a beautiful den, bathrooms are spotless and nice amenities as well. The service is excellent and Im thrilled that Ive maintained my Cruze with the original dealer since day one. It gives me comfort that I know they know my car.

Andy Pitcher was an excellent salesman to work with. He listened to me, kept searching for just the right car, and made the buying process as stress free as possible....which, considering I was buying from out of town, and it was my first car purchase since 2003, thats saying a lot! I highly recommend buying from Andy😊

My wife and I bought a used Tahoe in May. A day or 2 after getting it home my wife got a call saying that an airbag was broken and that she just needed to take it in somewhere to have it fixed and it would all be covered. I wasn’t thrilled that they Knowingly sold my wife a car with a nonworking airbag. The next day we found out that her air-conditioning didn’t work. I called up there and again they said it was covered under warranty and that it would be paid for and fixed. Took it to a Chevy dealer for repairs and turns out nothing was covered. I called back up to preferred Chevy to ask them why none of this was covered and if they were going to take care of it. They told me to send the invoice and they would get everything figured out for us.That was over a month ago and I have resent the email as well as called to talk to the person I spoke with previously and have left him messages and have yet to hear back from anyone. I would highly recommend taking your business literally anywhere else.

Got the run-around on trying to get my vehicle serviced by the personnel there. Reached out to the senior leadership team for assistance and received exactly zero responses to the concerns raised. Terribly disappointing to say the least.

Had nothing but great experiences with this place. Great and honest employees, willing to help others! They have oil changes and 4 tire rotations at great rates too!

I drove my car there no noise or clunks as they state on receipt . I realize there was an issue but their description was not the same as mine. I was not given any explanation for anything.I know things are slow but almost two weeks is too long notTo have them inform me it would be that long. I had to look for my car when it was done . Now there is a creaking noise when I turn left. There was nothing about a warranty for the work they did.

We recently purchased a vehicle from this establishment and it was a disaster from the beginning. I had to put gas into the vehicle to even test drive it. Strike one... Then I dedicated I would like to purchase the vehicle and had to wait over 20 minutes for another shopper to get back from a test drive. Apparently they can’t actually sell the cars at the smaller dealership. What’s the point then? Strike 2... we addressed all the issues with the dealer, and he said he would have it all fixed. We spent about five hours at this dealership when we were approved for the car in the first hour...The brakes I was told would be done all the way around and all they did was turn the rotors on the front and put new pads.the windshield washer did not work, I was told that it would be fixed... got the car and the solvent sprays all over under the hood due to a leaking component. Really... this is a twenty dollar part that they want me to drive all the way to grand haven for because they screwed up.. they have a Toyota right in Grand Rapids, but since their mechanic screwed up they will not fix it in Grand Rapids. What a screwed up reason for a 20 dollar part.. all the same company. It was a bad experience from beginning to end and I will never buy a vehicle from any dealership that is affiliated with this name.

Very personal.. my me pleased with my shopping experience.. Campbell needs a pat on a back for a job well done..

Barry Dickson was very knowledgeable and I appreciated his help.

Barry was very knowledgeable and informative. He was very congenial, without being smarmy. I enjoyed my experience immensely, and I will recommend Preferred to anyone.

I recently purchased a Tahoe from this dealership. They bragged about their 21 point safety inspection. The air shocks (roll stability) on the back are junk and not noted in the inspection. Also multiple fault codes were found when my husband scanned it. The dealership refused to fix it but was willing to take a small amount off the price of the vehicle, that wont cover the cost of repairs (parts and labor). There was some major paint damage on the roof, hood and scratches on the sides and back that were negotiated during the deal. They fixed the the roof and hood but didnt touch the scratches on the sides and back. The salesman said theyll send me a paint stick or I can drive the 1.5 hours there to have it fixed. I feel like they try to hide issues with ther vehicles. I wouldnt recommend this dealership and wont buy a vehicle from them again.The day after I posted this review the salesman text me asking me to remove my review. Glad to see they dont want the truth being told.One week update:Less than 300 miles driven and more fault codes have come up (o2 sensors & airbags). Looks like they cleared codes to hide information from us.One month update:Purchased new tired for the tahoe and found out that 3 ball joints and a tie rod was bad. So much for their 21 point safety inspection. Please take anything you think about purchasing from them to a separate mechanic.

Quite irritated with my recent experience with the sales center. My husband and I both inquired TO MULTIPLE people about a current special program that we saw advertised at the dealership. The sales team had ALL of our information BEFORE our appointment. We got a sitter and raced over from Muskegon directly from work to make the appointment where we believed wed be getting a new vehicle. The sales rep put us in a new vehicle, we test drove it and we loved it. Then we started talking business and she knew beforehand that we werent qualified for the promotion. She knew our wants, needs and limitations before the day of the appointment and still put us in a vehicle. We felt like our time was completely wasted. Will not be returning.

Barry Dickson is very professional and I look forward to doing business with him in the future.

Very pleasant staff and finished in a timely manner, a job well done! We had no problems at all.

Lousy communications the past two visits with my car, and delays resulting in not getting my car by the end of the day as expected, causing me a lot of stress and to miss appointments. I will be going elsewhere from now on.

Was especially appreciative that I was not given a laundry list of “urgent fixes”. Instead, I was given an honest, non-frightening appraisal on the status of my parents vehicle

Kaleb is super helpful exploring what vehicle to purchase that best fits with my family! Super thankful for a car salesman such as yourself! Keep up the great work!

Service Advisor Marc Goss was HORRIBLE! Lying, inattentive with no follow through. I was required to contact Service Manager Brian Hubbard in order to get our vehicle attended to. Service performed was sloppy, inadequate and unacceptable. We will never go back..... ever.

Brought vehicle in for service, was not completely satisfied upon driving away, however, after speaking with management we were able to work together on a fair solution.

Personnel were informed, efficient, and friendly.Waiting room was clean.I was very pleased.

It was very good. Everyone was very friendly and explained everything clearly.

Bought my wife a car from here and we noticed the transmission was slipping. The salesman told us the vehicle comes with a warranty so if we decide to buy it, they will fix the issue at no charge. We bought the car, brought it to the service center and were told they couldn’t find any codes for a bad transmission and nothing was wrong. I took a mechanic on a ride so they could witness the transmission slipping. The mechanic said we would have to replace the spark plugs and bring it back if it was still happening. I had the plugs and wires replaced and checked and the transmission was still slipping so I brought it back again and they said it was a recalled shifter cable. So we set up an appointment to have that replaced and that didn’t fix it either. Since the car was my wife’s daily driver, by the time we got it back to them for the fourth time they said the warranty expired and there wasn’t anything they could do about it other than replace or repair it for full price.

Working with Andy Pitcher and the Preferred Team was a wonderful experience. Andy was knowledgeable, patient, and helpful! We will definitely be recommending him and Preferred to anyone we know purchasing a vehicle in the area. Thanks Andy!

One of the worst dealer/service center experiences ever. My mom has a lease from this dealer, and the service department wont even providing tire pricing information till they commit to purchasing the tires. Avoid at all costs, especially their service department.I can’t believe I just got a call from some condescending guy thinking talking over me was the right way to turn this experience around.

Need a vehicle?? Go see Kaleb Fisher! He will get you a great deal. Very friendly and knowledgeable.

Your service is great, but you overcharge for parts. I needed a part that I can buy from AC/Delco for $16, and you wanted $125.

Great customer service from Alicia. Thank you so much for helping us out and looking after us after buying the vehicle.

Used to use this dealership for service on my 16 GMC 2500, unfortunately last service they performed they left all clamps for the air cleaner loose and the def cap was not put back on unfortunately I did not notice for several hundred miles. Ive since went elsewhere for service.

My service appointment was quick, and efficient. Jessica made sure I was in and out, while also advising about my filter, and overall car health. Great experience

Tried to pull a fast one told us one interest rate told us to go to lunch when we came back half way through signing papers told us rate was changed. Told them forget it walked out. Next day went to Grand Rapids bough same truck better price and the interest rate we wanted

The staff members were all friendly, the wait time was appropriate, and the waiting area was clean.

Everyone was friendly, helpful, prompt and professional. in fact while waiting for the oil change we bought a new Traverse!

Kaleb has awesome energy even though I wasnt in the market for a vehicle just yet. Will definitely be going through him when I am!

Good service and good vehicle selection. Financed at zero percent! Purchased from here twice since 2013 and have been very satisfied. Likewise, Peter our service professional, has been very helpful, knowledgeable and intuitive, and he is why I keep bringing my cars to be serviced here. Thank you team.

The repair team wanted to find an elusive and aggravating rattle in our car and put their best effort forward to find it. So far so good. Thanks for your efforts.

Had a scheduled oil change for 10:20am. Showed up at 10:00am and was told it would be an 1.5 hour wait...2 hours later and its still not finished. What is the point of a scheduled appointment if youre going to make your customers wait? Worst service ever. I will not be returning for future services and would not recommend to anyone!

Didnt actually buy a vehicle but as I was enjoying my Chinese food from The Fortune Cookie across the street (also 5 stars) I saw a strapping young salesman. I believe his name was Kaleb and watching him do his thing as I ate my dinner really left me with a feeling of completeness and I think that I will make this a weekly habit of eating my dinner while watching happy customers leave that lot with their new rides!

Not one to leave a bad review but in this case it’s necessary.Wouldn’t suggest purchasing a vehicle here. Unless you want it broke down, towed 1 week after purchasing it.Now here it sits fighting to get a new motor.When we contacted the dealership their response was, “well you purchased a warranty”. Did not want to make it right in any way. Very unprofessional!Highly unsatisfied, I hope others do not have to experience this.

Ive been searching for a new vehicle and Andy Pitcher has been very helpful and informative about a new dependable vehicle in my price range that meets the needs of my family. I would highly recommend him.

Kaleb Fisher is the man to go to if you need to get you a new or used vehicle!! i 10/10 recommend him!! he will get you in the vehicle you want within your budget! :)

Nice place, went in for an oil change I was treated very well and was out of there quickly.

Was treated fairly and the work was done properly and quickly. I was advised of additional possible problems with the car and explained all of my options. Peter is a great advisor, and I would trust my service with this group. I have been getting my service done here many times, and I will continue.

Bought a truck about a month ago, I took it back in after a couple weeks for a small noise and a possible bad wheel bearing. My sales man Ryan called me, told me to come in and grab a loaner because the issue they found needed parts that were back ordered. Stopped in grabbed the car and was on my way. Mark (service rep) and Ryan kept me up to date the whole time, my truck is like brand new, absolutely love it! From the initial time Ryan showed me the first truck to the time I signed the papers, anything I wanted or needed was right there. Was not pushed into anything it was the absolute perfect deal. 5 stars to the preferred team all around!

Courteous and on time by appointment. Just an oil change and tire rotation. Only bad part was I thought GM covered the first one but it was over a year since got my truck. Apparently has to be used within a year. Thanks GM.

Kaleb is very helpful, knowledgeable and professional! Hes definitely a great option for a salesman if youre looking to buy a Chevy.

Kaleb was very Helpful with research in making sure I was looking at the right Vehicle for me.Very professional and enthusiastic about helping.

Kaleb Fisher is an excellent person and cares for the vehicle not the sale. I enjoyed my time with him.

This is the second lease weve had with Preferred Chevy in Grand Haven. We have always had a great experience. Weve never felt pressured to complete any deal and theyve always been accommodating to our requests (i.e. staying within our budget). In addition, theyve been generous with either buying our personally-owned vehicle or with moving our lease forward/furnishing us a good and fair deal. After leasing for many years, we are loyal to the brand.

Dont bring your vehicle here the people that work in the service area dont have a clue how to do their job and I dont mean the mechanics they do good work but the people that wait on you and take your money and tell you whats wrong they are completely incompetent we will never go back here again I suggest to anyone reading this find somewhere else to take your vehicle your will be way better off somewhere else

Got my car in the same day I called, kept me informed and finished in one day. Did a great job.

You make getting my car serviced a real pleasure.Efficient and clean, friendly.

Purchased my truck from you nearly 20 years ago and have faithfully come to you for all services. Extremely unhappy with advisor Owen and tech Dustin for taking it upon themselves to switch me to synthetic oil. A vehicle thats 20 years old and has 329,312 miles on it has been cared for and treated in a particular way. Switching or continuing the same oil should have been my decision not yours. More importantly, with 329,312 mile on my 2002; it is soon time for me to purchase new. This was not the type of customer service I have experienced in the past, nor do I want in the future.

Kaleb Fisher is an outstanding salesman! Very polite, very helpful & overall was just a great experience going through him!

I highly recommend staying away from this Chevy dealer. I bought a Chevy GMC Dinali a month ago. not even a week in from buying the truck all of a sudden had a bunch of issues with it. their service department is horrible. this Chevy is only about getting the money out of your pocket and selling cars. They are not about the customer. As that I am a business owner I know what customer satisfaction is. Just brought my truck in this morning they said they would give me a rental car but it’s not even equal or more value than what I brought in to get fixed. As I said I’m a business owner and I definitely need a truck for towing and I can’t tow it with a four-cylinder. I am not a very negative person but this will make a person very negative. so I highly recommend to stay away from the Chevy dealer in grand Haven.

Thanks for the great service Barry Dickson

Everyone is very friendly & helpful. Ryan Myers listens to what we need/want and is able to meet our needs.

Have to say I’ve purchased many new cars in my life across different brands. It’s been a while since I’ve been back in a GM vehicle.Chuck the GM was so great to work with and was very open to me changing my mind a few times on which truck I wanted. He provided great insight honesty and in the end a fantastic deal that met my needs.

I am extremely disappointed in my purchase from this dealer. Bought a gmc terrain 4 months ago and of course it ran perfectly until the 3 month warranty had expired and now I have had nothing but problems. I have spent thousands so far to keep this car in working order and just bought it 4 months ago! Stay away if you are looking for a reliable vehicle!

I am always rely on Preferred for my mechanical needs, knowing things will be taken care of!

The guys bent over backward to make me happy! (I was sort of a pain... haha). Austin was personable and always available if I had questions or needed help!

Andy Pitcher has Great customer service. An was very polite an extremely helpful.

Service appt went fine. Felt like I was ripped off on the fuel filter change. $118? Really. That’s ok though. Will never have that done there again

Tried to upsell me other services that were not needed. The waiting area was extremely cold. I ended up getting sick when I left because of the frigid temperatures in the waiting area.