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JCPenney
7900 Governor Ritchie Hwy, Glen Burnie, MD 21061, United States
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JCPenney
Comments
Ja
Review №1

Funny hours, no formal dresses available but had a good selection of work attire.

Jo
Review №2

They are awesome in here! The manager, Tia is a true professional and her team is awesome! I love the deals, coupons on the app and don’t forget about the JCP Rewards!!

Ne
Review №3

This location in always clean and organized. The sales people are nice and helpful. And I always seem to catch a sale. It is never crowded during the weekday, thats when I like to shop.

Al
Review №4

Four stars because I was a little disappointed. I understand Covid restrictions for not being able to use the changing rooms but it wouldve been nice if there was a large mirror to check for any wardrobe malfunctioning or hair mishaps. The photographer didnt even say that my sons tie at one point wasnt straight or that my hair had caught wind in one of the photos which couldve really been great and I wouldve purchased a greater package. However nothing was said and the pictures couldve really been of perfection. Otherwise really good job!

Da
Review №5

About the only store in the mall that has anything lol... same good drals

Ma
Review №6

Has not had a good variety of clothing options in a long time. My family and friends were also disappointed in the store doing away with their plus size dress clothes too

Te
Review №7

Great inventory and prices. Customer service is meh!

Je
Review №8

Offers curbside service. Was able to find shoes here that I specifically wanted.

Aa
Review №9

Very little in the way of Big and Tall options - especially in the suit department.

Jo
Review №10

Its a nice store the woman that works there are super cute.

Jo
Review №11

Its nice and clean but deserted

Ka
Review №12

Still a great store and starting well stocked in everything. Customer service was top notch!

Sh
Review №13

Dressing rooms are open. Great plus for me. Good selection of clothes.

Ch
Review №14

Decided to stop in just to browse ended up finding out there was a 3 day sale in store and online ...... there went my budget.

Ro
Review №15

Sales associates were very helpful and kind.

Ga
Review №16

I was told there was no one available to help me with window treatments today... Im in the market for new vertical blinds from my house... The store is open... Just that the window treatment the partment is not making any sales today... What happened to the days when JC Penney operated in a professional manner... Looking elsewhere

Ha
Review №17

Got photos done here, they have kept up with the times in terms of photo style and quality.

Bu
Review №18

As always, a wonderful place to shop and enjoy some quality family time as you make your clothing selections Its a Wonderful atmosphere great customer service and high-quality clothing definitely one of the best in the business.

Na
Review №19

They had a lot of sales plus an extra 20% off of the sale price. You cant go wrong shopping there.

Tr
Review №20

Fast, friendly, helpful . Still 1of my favorite stores!

Br
Review №21

Not the same old jcpenney.

Ma
Review №22

Always like shopping in JC Penney. Very nice store to go in and shop.

Sh
Review №23

Great vustomer service .The escalators was broken disappointing I had to walk up the steps with merchandise in my arms😏

sh
Review №24

Nice store. Thought it was closed. Glad I went in.

Re
Review №25

I love JC Penney, the only store l shop at the mall. Good price love the discount and outstanding customer service. Once you shop , you want be sorry for what you have.

Je
Review №26

Love the children’s dept here. Great clothes for a good price.

La
Review №27

I am so pleased with the JCPenny Portrait Studio at the Glen Burnie Location. I had my sons pictures taken for Christmas and they were amazing! The photographer managed to get smiles and giggles out of my 10 month old; even under Covid Restrictions! I went back last week for my sons first birthday pictures and requested the same photographer. Unfortunately she was unavailable, but it didnt matter the new photographer also did a fantastic job! The photography training program must work if all the photographers take wonderful portraits! I am so happy and pleased!

Mr
Review №28

Love the coupon deals

Tr
Review №29

Good clearence

Do
Review №30

Was very pleased with the pictures and the different choices of poses and groups.

Sh
Review №31

Quick return service on the lower level. Service with a smile as well!

Te
Review №32

I went to pick up an online order. There was a line and it moved fast. Kudos to a great staff.

Ke
Review №33

Jcp is awesome as usual. I got some great deals today & i recommend others to get a jcp credit card so you can get the extra rewards they offer

Co
Review №34

Gail in the Jewelry Dept went out of her way to make sure we were satisfied with our purchases and that w got all the discounts we deserved shes a valuable employee.

D
Review №35

Nice people. Under staffed. Had a hard time finding a register with someone at it

GO
Review №36

Wonderful the discounts make me think were losing our Pennys?? Are the closing??

DA
Review №37

There was good excellent nice sales and a met customer service she was wonderful she write polite very polite

Ki
Review №38

Very friendly and customer oriented. Im there almost every week.

Ma
Review №39

Great deals

Li
Review №40

Lots of sales going on. Love JCP. There clean n friendly always.

O
Review №41

I love this location! Great sales, friendly employees, not crowded, pretty clean, clothes is always folded and not all over the place, there fitting rooms throughout the store which I love. They always have coupons. I spend a lot of money there and got amazing things for super cheap. All my holiday decor is from Pennies, towels, sheets,dishes etc. I go there at least Once a week. Great store.

Wa
Review №42

Was able to find what I needed, very clean store, staff was awesome!!

Ca
Review №43

Great sales... 35% off for opening a. Account right now.

Sh
Review №44

I didnt find what I wanted ( pajamas) limited choices. Lets just say JCPenney is not what it use to be. 🙁

Ma
Review №45

Was very well to shop very nice would shop there again

RA
Review №46

Great prices as usual..

Li
Review №47

I hate that the stores are closing !! I LOVE JC Penney’s.. I heard the one in Glen Burnie was closing in Marley Station Mall. I hope it’s just a rumor 🙁.. That’s one of my favorite ones and it’s close to home ...

Da
Review №48

JCPenney is my favorite clothing store. Ive bought several hundred dollars worth of clothing since they opened back up. Many blouses are now 50% off, some more than that.

MA
Review №49

My adventure at J C Penney

Mi
Review №50

It was great shopping in JCPenney!

Lo
Review №51

I go out my way to come to this JC Penney. They always have a good selection and a coupon to share.

wi
Review №52

I see they are still in business after dead Mall Marley Station prices are kinda High orange shirts and jeans

Ke
Review №53

Very nice store, not super crowded. Great deals!! I love their kids clothes! And very friendly employees. I highly recommend.

Ma
Review №54

Great prices great value great place to shop .location extremely convenient. Staff very helpful and friendly. Would highly recommend.

Li
Review №55

With Christmas right around the corner, now is the time to catch their great sales - and we did! I have always been able to find great clothes here and was not disappointed on this trip. The sales associates we dealt with were friendly and helpful.

De
Review №56

It was great did a little Christmas shopping

La
Review №57

Myrna a cashier went above/ beyond also another cashier in kids was awesome. These ladies really made our shopping experience that day easy-no stress. Thanks

cr
Review №58

Plenty of deals going on. Location has a decent selection of sizes. Staff are friendly and attentive.

Ly
Review №59

We were there for the Portrait Studio. They are always amazing. The photos come out beautifully and the wait is typically minimal. We will always get our photos done here. Very affordable as well.

Ka
Review №60

Just went in to pay a bill and they changed there hours so I dont like that but its okay

EJ
Review №61

Good selection of merchandise. Lady who works in the bedding/mattress section was incredibly helpful and was to be commended.

ha
Review №62

Brought a hat and the clerk forgot to take the alarm off of it.....poor service

Th
Review №63

My parents took me to JC Penney almost every friday night so they could pay on their credit card, and do some shopping. I’ll never forget those visits and the respect customers showed for any purchase and business conduct of this magnificent business.the closure of JC Penney is a definite loss to the culture of US retail. Maybe they’ll come back in a positive way. best luck! 🍷

Mi
Review №64

They do have some nice house stuff. And they had a nice sale on purses so I bought one

Je
Review №65

Just left hair salon at marley station. Brenda slayed. Best hair service i have ever received in over 20 years. Wow my hair smells good and looks fantastic.

Da
Review №66

The store I dont shop at but I did walk through and they have a really nice selection of Ravens gear and close that look like I would buy so I believe Im going to check it out myself and come back with more info for you guys

Ad
Review №67

Great deals. quick and easy.

Ch
Review №68

Nice store. Excellent prices. High quality merchandise for the price.

Ro
Review №69

I luv jcp it is a staple in the community. I have been shopping here forever. You cant beat the prices and the staff has always been the same. Kind and pleasant its just an enjoyable shopping experience.

mi
Review №70

Fully friendly staffed, well stock and clean!

Ch
Review №71

A good experience at the Marley Station location. Great sale and what the didnt have, the associate was able to order on line. I was impressed with the Strahan suit brand.

Ka
Review №72

Tried to exchange shoes that I had bought on sale for the color. They refused to give me the same sale price because I purchased both online. They dont carry the shoe in the store, it had to be ordered. They wanted to do a return and new purchase instead of exchange for same price. I got the supervisor, he said I would have come into the store and had them order the replacement color of shoe in order to get the original sale price that I paid. This makes no sense when they dont carry the shoe in stock. Just be forewarned, dont expect to do a Regular exchange for the same sale price.

Jo
Review №73

The clerk was very patient and pleasant with a customer ahead of me. I was losing my patience with her, but the clerk was very professional and courteous. I was very impressed with her.

Co
Review №74

Nice store. Had to use the restroom . It is not jc penny fault that people act like barn animals and pee on the seat.

Ca
Review №75

It is almost pointless to shop in the store. There are hardly any cashiers. There are hardly any clothes in the right sizes and if you purchase online, you get 25% off, but no such luck in the store. You will get hastled to open a JCPENNY credit card and instantly receive 15% off though; that is always fun. Shopping there today reminded me why I do most of my retail shopping online.

Ba
Review №76

Able 2 get everything I wanted and more! GOOD SALES!!! 10 - 50% Sounds like a deal to me💯🎯

Tr
Review №77

Very nice store, sales representative are very friendly and helpful. Will be going back.

Sh
Review №78

I prefer Jc Penney at Marley because its not crowded & I always find a lot of items that I like. The people that work there have always been friendly & courteous to me & I appreciate that.

Gi
Review №79

Excellent customer service. The Sephora manager was very professional and helpful.

Ma
Review №80

I like the place, i hope more stores will open. Sad that some permanently close meaning people lost their jobs.

Je
Review №81

Typical JCPenny, friendly service. Organized floors, decent products. No problems here. I tried buying a bra for my friends lingerie but theyre too pricey because only a few of them were in her size 34D or 34DD. Go to aerie instead since they cater to a younger women audience.

Mi
Review №82

I ordered a jacket in store and chose in store pick up since I was told it would be quicker than having it delivered to my house. Well that was two weeks ago. Every time I call, I cannot get ANYONE on the phone at all. I called the customer service line and was put on hold for 20 minutes (no joke) for them to say they cant tell me a thing about when my order will come in. I am VERY disappointed and will NEVER even bother to shop here again.

Sh
Review №83

It was an excellent experience. The employees who assisted me were outstanding.

Fr
Review №84

Sale prices and still holding on with the sale of the mall and of course the Rona...

Te
Review №85

Employees very helpful.

He
Review №86

It was great found what I wanted. In and out what I like mostly.

Ja
Review №87

The store was very organized and they had alot of great deals.

Fa
Review №88

My daughter and I love shopping at JCPenny! Every holiday (Father’s day i.e.) they have awesome sales! So we headed to Marley to find the perfect gifts for my husband, father and son in law. We usually have a great experience with friendly customer service associates. That was not the story today. I noticed while shopping an associate on the floor mindlessly moving around (rather oddly) trying to fold clothing, and while I was looking at a Father’s Day display of mugs, shaving kits etc she walked directly in front of me and the display to start arranging things on the shelf. Not a “hello”, “excuse me” or “are you finding everything okay“ After finding gifts we went to the register to check a price on a Ninja Air Fryer. Associate 0455 (taken from our receipt and the same associate that so rudely walked in front of me and the display) was very upset that she was asked to check the price (on the display sale sign) since it differed from the tag when rang up. She walked to the display after huffing literally (deep breaths) and started saying she has a bad back. Once she returned to the register she had to put one of the air fryer boxes behind the register, since we wanted the one appropriately tagged and on sale. She then verbally complained again “well I have a bad back”. I don’t know who she was talking to? Us or the other associates standing at the registers. She never thanked us for coming in, never said hello and I had to ask her for my receipt in hand, after she stuffed it literally in the bottom of my bag. Usually I’m asked if I want my receipt in hand or in the bag. Upon checkout I said “I hope you have a good day” and still she stood mute. I let her know I would be writing a review so she stops her unprofessional behavior towards valued customers such as myself for over 25 years.

Cy
Review №89

Made appointment for JCPENNEY PORTRAITS..wonderful experience..I recommend you go there😁on time, friendly, great work

Ma
Review №90

Always find something here when I shop. Nice selections. Good sales. Salespersons are nice and helpful.

Ke
Review №91

Bought my son a new mattress today, go see Darci shes such a nice person, and she made him try every mattress to make sure he found the most comfortable one, not the most expensive one. She really does care.

Va
Review №92

Nice place better than the one in co Columbia

Sh
Review №93

My experience was wonderful! The employees were so nice and helpful. The selections and prices were great. I love shopping at J C Pennys!

Ri
Review №94

Always loved JC Penney. This location is well stocked and has always seemed to have great associates.

Li
Review №95

Helpful staff. Didnt offer any tall womens jeans in the brand I wanted in store or online

Kr
Review №96

Always great to shop here, I have to admit Im a little biased because my daughter works here, but Penneys still offers up some good deals and the best associates ever to help you!

Do
Review №97

Surprised at low prices and how quickly they brought cash register people to work off the queue.

Ba
Review №98

Store clean and organized. Staff helpful and courteous. Great sale!

Am
Review №99

Always happy when I come here. Very clean store and very friendly associates

Al
Review №100

Staff is helpful and friendly...easy to find sizes, and departments. Clean and orderly

Information
92 Photos
100 Comments
4.2 Rating
  • Address:7900 Governor Ritchie Hwy, Glen Burnie, MD 21061, United States
  • Site:https://stores.jcpenney.com/md/glenburnie/clothing-stores-glenburnie-md-0786.html
  • Phone:+1 410-760-7724
Categories
  • Clothing store
  • Department store
  • Furniture store
  • Jewelry store
  • Shoe store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:Closed
  • Thursday:5AM–10PM
  • Friday:8AM–10PM
  • Saturday:11AM–8PM
  • Sunday:11AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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