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1000Bulbs.com Distribution Center
3200 W Kingsley Rd #200, Garland, TX 75041, United States
Comments
To
Review №1

Just awful service. Ordered a single box of bulbs in the morning by phone, showed up 5 hours later at the warehouse (in order to give time for pulling my order). Turns out my box was not in stock and they told me to call my sales rep. Sales rep makes an exchange over the phone to order a dozen singles which are in stock, telling me it should be 15-20 minutes to bring them out. An hour later, nothing still. Won’t let me in to speak with a manager.

Da
Review №2

1000 Bulbs is my go to for anything lighting related. I have my personal sales person (Brandi) that does an outstanding job for me every time.For business or home needs, 1000 Bulbs is the ticket!!

Jo
Review №3

I use 1000 bulbs exclusively. I always seem to find what I need, the selection of lamps and other inventory is great and the prices are consistently competitive.

da
Review №4

Placed 2 different orders and was able to pickup next day on both. Great price and great service. Will continue to place orders in future.

Ge
Review №5

Ive ordered line with them before through my company that I work for this is the first time Ive had to actually physically go in and pick them up. I unexpectedly got called out of town for almost a week-long job and the guys that answer the phone or very helpful and friendly and allowed someone else to come and pick it up with proper ID and confirmation number. I will continue doing business with them with our company. Thank you. Ordered the 8ft flouresent bulbs

Ar
Review №6

Allison Madden, our sales representative, is on top of it! We have used 1000 Bulbs for years for our small business needs and never have had a problem with any of the previous representatives, but this one stands out. We have been working with Allison for about two months now and ever since our expectations have been exceeded. She has a quick response time for quotes, familiarization of the products, and can quickly offer suggestions for discontinued items. Great job and keep it up.As far as 1000 Bulbs the company, great website and products. The website is awesome and easily navigable. We have purchased retro kits, lamps, bulbs, ballasts, and fixtures for about five years now and not one warranty issue. This is why even if an item may cost a little more somewhere else (which very rarely ever happens) we would purchase it from 1000 Bulbs due to the reputation we have been shown. Great products, ship times, website, pricing, and sales representatives, thank you keep it up.

Ke
Review №7

Everyone I dealt with was very nice and helpful - they are also very efficient.

Er
Review №8

I have been ordering bulbs for my business (and personal use) from 1000 bulbs for years and have developed a great relationship with them. I have converted hundreds of fluorescent bulbs to LEDs and even when I have a tiny order, they are always super helpful and have fantastic pricing. It is not ordinary to find a supplier that has great pricing and spectacular customer service, but they have figured out the recipe. My account manager Kelly Leonard is the best - always has the right answer and is super quick with answering emails.

Ch
Review №9

Always extremely helpful and quick!

Qu
Review №10

Waiting was very long time issue with customer order . And customer service over the phone can be a little bit better

Ch
Review №11

The sales people on the phone were excellent. I placed the order for pickup since Im in the area. After some communication confusion about closing early on the last day of the month, everyone went above and beyond to allow me to pick up my order. High quality product and service!

Jo
Review №12

In and out in no time, bilingual personel for those who dont speak english

Th
Review №13

Quick shipment, product as advertised.

De
Review №14

Impeccable service. everyone seems to be on these page from ordering to delivery. Will use them again.

A
Review №15

Just a fraction shy of 100%, but still 5 stars. I had to call to get my tracking number and estimated delivery date, the automated message didnt make it to my inbox. Other than that, everything was far better than expected. I found the hard-to-find bulbs I needed and then found more that I didnt know I needed! Well done 1000 bulbs.

Ma
Review №16

Awesome customer support in LED strip design and delivery, highly recommend!

Da
Review №17

Quality lighting products and great prices. Customer service excellent. A good place to purchase on line lighting. Excellent website. Been my go to standard for years. Check here first and last.

Be
Review №18

We have only wonderful things to say about this company! The first lights we ordered were not the color that we had anticipated. After talking with Leah, we ordered the color we were wanting and sent the others back and promptly received a full refund. Leah was friendly and talked with me several times over the phone. We are very happy and we will be ordering more lights very soon!

Bi
Review №19

Excellent service, fair prices and prompt delivery of your products. 1000Bulbs is an excellent vendor who delivers as promised and provides excellent customer service whether over the phone or the web.Bill

Jo
Review №20

Will call is slow. No customer help at all. Had to call four times for my order and still couldnt get any help. I ordered thru will call cause it was over a week and they still didnt have my order when the lady said it would be ready in will call the day before. I give this place negative three stars.

To
Review №21

Worst customer service ever! Everyone I spoke with was rude. All information they provide is either complete or inaccurate. Would not recommend. Do not do the pick up option there is an hour wait. This place and website is extremely unorganized.

Jo
Review №22

I bought 70 led ceiling lights. They are a great product. The ease on delivery was amazing. Installation couldnt have been easier also.

Ma
Review №23

The red and green bulbs were a great addition to our patio lights for the Christmas holidays. We really enjoyed being able to see Christmas lights in our back yard from our den. 1000Bulbs is very convenient for me. We live less than 30 minutes away and can pick up our orders the same day.

Ko
Review №24

Ordered lights, package came incomplete. Placed another order for about 30 lights. Got a tracking number and delivery date. Nothing came. Checked my credit card, and was charged $400 for something that I did not order.

Ja
Review №25

Great place to buy bulbs and anything that has to do with lighting.

Er
Review №26

Always Superior Service. Ballast arrived timely packed well and at an excellent price point!Thank you very much for all your that you do

Ad
Review №27

Martin Kapica is my account manager and is absolutely wonderful. He responds very fast to phone calls and emails, and is always willing to go out of his way to meet my needs. THANK YOU!

Ro
Review №28

Great service, Had 1 bulb that was broken in shipment. Made a phone call and it was taken care of in 5 minutes.Love these bulbs, bright and efficient and very easy to install.

Ra
Review №29

High Quality customer service. Called in with a few questions, I believe her name was Mersadies. She was delightful, attentive and knowledgeable. I will be purchasing soon, if the lights are anything like the service i cant wait to purchase.

Da
Review №30

Adam is great to work with and lets me do a next day pick up to save shipping! Whenever there has been a problem with a bulb, they take care of it immediately! AAA+++

Ed
Review №31

Love this place. Ordered Christmas lights and they were ready for pick up in a few hours.Sales staff was fantastic and warehouse staff great.Will highly recommend!!!

St
Review №32

This place is a god-send. I need specific bulbs for my body shop paint booth, and I couldnt find them anywhere... except 1000Bulbs. Their only ordering team was efficient, knowledgeable and genuinely kind with me in placing my order and helping me retrieve my order when I lost my confirmation number. I will never order from anyone else again. Thank you, 1000Bulbs!

R
Review №33

Rather slow shipping and not much communication. LED tubes do not work in one fixture, which may not be a problem of the bulbs. Still, I dont think Id order here again.

Do
Review №34

Great product just what Id hoped for. High bay halide replacement performs admirably

Ro
Review №35

Great selection of bulbs. I found everything I needed. Fast shipping and packed well.

Di
Review №36

Excellent products,Amazing inventory,Excellent customer service!

Ne
Review №37

Vanessa was very helpful and helped me find exactly what I needed. Bulbs were shipped out in timely manner. So far very pleased with the bulbs. Will be back for more. 👍🏻

Ly
Review №38

Exceptional customer service! I manage an electrical contracting company and we needed a bulb that we couldn’t find anywhere else in North Dallas/Collin County. I emailed a picture of the bulb to a customer service representative who quickly responded to let me know they had several in stock. I placed an order with her over the phone and received the bulbs a couple days later.

Ji
Review №39

What a great company.Have bought many strands of Christmas lights over the years. 4 of them blew this year and they were over the top correcting the situation.Special thanks to Pam and Briana for their professionalism and care.

BA
Review №40

Great prices! Ill give 5 stars but the website doesnt indicate if the parts are in stock or when they will ship, which is something they could improve. They do have very good customer service!

Ja
Review №41

Placed my order early in the morning. Was told it would be ready for pick up at 3. It is now 6 and I’m still waiting.

Ma
Review №42

Easy to call and ask questions about hard to find bulbs. Have used for over 5 years for multiple applications.

Ta
Review №43

Love my lights! Very easy to set up and very easy to use. Cant stress enough how much I like this thing. I think im gonna be getting a few more one day.

De
Review №44

The sales person was so helpful an knowledgeable. The bulbs we ordered have worked perfectly.

Ed
Review №45

Great product. However, 7 dollar purchase and 10.50 s&h. 4 days from Garland to Shreveport, really?

St
Review №46

Great selection and great prices. Their website is easy to navigate as well.

Mi
Review №47

You all are great, Easy to order online, fast shipping. Bulbs are perfect!!

Ri
Review №48

Very customer service oriented, courteous and follows up on any issues with pending orders

Ma
Review №49

ALWAYS HAPPY WITH THE PRODUCT, TOOK ALONG TIME TO SHIP.

Ri
Review №50

This is not my first order from 1000 Bulbs. The merchandise arrives quickly, the packing is outstanding and everything works fine. These are great people to do business with. I highly recommend them.

Da
Review №51

Excellent customer service!Great selection and return policy.

Di
Review №52

Ordering was easy and contactless pick up was a breeze!

je
Review №53

Bulbs arrived sooner than expected and were exactly what I was looking for to re-bulb existing lights. It was after the holidays so I will have to wait unit next Christmas to see them light up !!

Gr
Review №54

Great selection of quality (fully rectified) LED bulbs.

An
Review №55

Website very well laid out with information. Clear and concise. Products ordered were delivered quickly and efficiently by FedEx.

Ka
Review №56

Arrived well packed & fully intact. Even arrived a day early! :)

Ji
Review №57

Great price, excellent delivery. I purchased several extra bulbs since the delivery charge for one bulb was considerably higher than the cost of the bulb itself. The first bulb I installed didnt work and I thought perhaps I had ordered the wrong thing. I tried another,however and it works fine. Considering the comparable pricing I founf while shopping Ive still gotten a bargain if only this one bulb works.

Za
Review №58

The best place to shop. Customer service is outstanding. The sales manager Falun Fuller is very helpful I give her 5 stars. Thank you for making my shopping experience so good to talk about.

Ra
Review №59

Great service, great prices, EXCEPT for shipping. $10+ shipping for even the smallest items that could fit in an envelope is disappointing. I would have ordered more if the shipping wasnt so high.

Ju
Review №60

Ordered 6 bulbs, 3 red and 3 green, 2 of the reds did not work and they would not replace free of charge!!!!!!!!!

Th
Review №61

I have placed 2 purchase orders with 1000Bulbs. All patio related lighting. If its lighting related, they have it and are very knowable about it. When I buy here, I explain my needs and they make recommendations which are always good. They dont push the highest priced items either. They offer pros & cons and let me decide. The customer service people are also VERY friendly. I will always buy from them and highly recommend you do also.

Ed
Review №62

Great customer service, extensive inventory, prompt shipment. All anybody can ask! Highly recommend!

Ro
Review №63

A great online place. easy, safe, and prompt delivery..

A
Review №64

I just recently placed two very substantial orders with the company. When I received the packages I discovered that one of the products was not as described on their web site. To their credit they did refund me the money. (By the way, the other products work great.) I am giving them 3 stars versus 5 stars for what I consider to be poor customer service. I had emailed the company twice to inform them that their web site contained a wrong product description. In that same email I also asked why my product review (which stated the same thing) had not been approved. I never received a response to either email. It leaves me to wonder if they ever publish any negative reviews of their products. When I reviewed another product in glowing terms that review was immediately published. Naturally I can only surmise that their web site product reviews are a bit slanted. In the case of the problem product -- it did not have any reviews. So now I am thinking that perhaps others had written reviews about the incorrect description of the product but these reviews were never approved for public view. The company has a lot of variety to choose from, it processes orders and ships them in a timely manner, but it lacks in customer service. And I wouldnt place a lot of weight on their product reviews because it looks like anything completely negative isnt going to be approved.

C
Review №65

The Edison Bulb and Bulb Cage are just what I wanted for my antiquelamp. Both arrived in perfect condition and right on time. Service wasexcellent. Ill be ordering again. Thanks.

Br
Review №66

Exact replacement part, fair price, great service.

Je
Review №67

Great quality bulbs at wholesale prices. I dont buy bulbs from anywhere else!

As
Review №68

Wow! Needed 6 bulbs and everywhere we looked would have been well over $20 plus shipping. Found 1800 bulbs and was able to do local free pickup and was ready after 4 hours. My total was $11!! Great savings and woman that placed my order over the phone was pleasant and very helpful in choosing the right bulb for my lights.

Wi
Review №69

Best customer service Ive experienced in a decade. They walked me through everything so Id be sure that everything was compatible. Thank you.

Jo
Review №70

Good prices and fast shipping. Wide selection of bulbs that are hard to find in stores

Da
Review №71

Ive looked around the big box hardware stores for LED tubes to replace T12 and T8 fluorescent. 1000Bulbs as the best price by far. Thank you for your service.

Ro
Review №72

Consistently good quality. When theres a problem they fix it quickly. Good service over the phone. Returns are fairly easy to do.

Mi
Review №73

Love the A19 3-way LED bulbs. These were exactly what I was looking for; right lumens, right color temperature, perfect. I bought the LED corn bulb for my garage lighting. Couldnt find one with enough lumens rating, so bought this one to try. Works great.

el
Review №74

They are selling n95 masks at 659% of the original $1 price. I will be talking to the TX AG shortly to report price gouging. Unethical too since TX has so many COVID cases and hospitals are begging for these.

Jo
Review №75

Works great. I think I will be ordering again.

Br
Review №76

Great Products and excellent customer service. Switching from fluorescents to LED is easy, but there are a couple of things to think about, like color and lumens. The staff was excellent in explaining what I was needing.

BE
Review №77

This company is run old school. They back up everything they sell. They are very polite on the phone. And last but not least every transaction we had with them was completely seamless. No complications at all.It is very hard to find a company run with this kind of business ethics anymore.

Ra
Review №78

Well stocked and will work to find what is needed.

St
Review №79

This is the best place to buy all kinds of bulbs. Our church, South Garland Baptist Church, recently upgraded an entire building to LED lights--almost 600 bulbs. Jeff Hale was a big help with quality choices, as well as price.

De
Review №80

Great prices on the vintage, Edison bulbs and lamp cage that I was looking for. Exceptional customer service! Order online and pick up at their distribution center in Garland for free , next day.

Ca
Review №81

Ordered two GPH357T5L UV lamps. Shipping was fast and packing was excellent, but neither lamp would light.

An
Review №82

This place is great! I get all my bulbs and fixtures here for a great price and have never had a problem!

Ma
Review №83

Received my order quickly and in excellent condition. Great service! I will buy from 1000Bulbs again.

Ro
Review №84

When you walk in put your name and order number on the sign-in sheet. The staff will bring your order quickly.

Fr
Review №85

Purchase based on LED fixture purchased at Home Depot (40 watt). The light was very bright. Based on this purchased twoGlobaLux units. Not as bright as Home Depot and have a very long delay to light after flipping switch . Would not buy again

Er
Review №86

Charged my $10 shipping on a $20 order and took almost 2 weeks. Buy bulbs from literally any place else and you will save money and get them quicker.

Sa
Review №87

Excellent service and they had exactly what i needed

BO
Review №88

I was looking for four different light bulbs and I understood fairly well what I was looking for. Just to be sure, I called customer service and was helped by the very knowledgeable Jessica Nance. I got exactly what I wanted. A few days later I called in about a long shot type of bulb that I was not certain existed. It was my good fortune to get Jessica again. It just so happened that she had, just that morning, been in a meeting with the representatives from Sorra. She is going to do some research for me as this purchase will be for a friend who has depression and another family member is bi-polar. Thanks Jessica for showing so much interest. I look forward to your findings!

ha
Review №89

I gotta hand it to these people....Ive ordered and used their .099 cent bulbs and found them to be as good if not better than the home depot$2.50 led bulbs....good going guys.

Ad
Review №90

Day and easy. there 5 minutes picking my big order up and gone

An
Review №91

I tried to order these bulbs on Amazon and they pushed my order to a future date 3 times. I finally cancelled the order with Amazon and placed an order with 1000Bulbs.com and had the bulbs within a week! I will only be ordering from 1000Bulbs.com from now on.

Gr
Review №92

I buy lighting equipment from them for my business in Houston. Their prices are great, they answer the phone, and they will ship same-day if you order in the morning. The shipping is very fast, I typically get it overnight even though I only asked for basic ground shipping. These guys are my go-to for this stuff, better than anything Ive found in Houston

Jo
Review №93

Maybe the gold standard of online light bulb sales websites. Lots of selection and good pricing with plenty of helpful information. But it should really be considered a USA only company. Trying to buy and get bulbs delivered into Canada becomes both expensive and cumbersome.

Je
Review №94

Bulbs were cheap and shipping was prompt. However, we bought 8 Edison style LED bulbs and one stopped working one week later. They want to charge $10 for shipping a replacement which basically makes the overall cost of the order more than if we bought elsewhere. I see no advantage to order here. If you do, plan on receiving at least one defective bulb and order extra ahead of time and figure out if the added cost is worth it.

Bo
Review №95

I am a repeat customer and very satisfied with the quality and service.

Sc
Review №96

Selection is great, cost is fair, order processing/shipping is fast and should you need to return anything, the return process is very easy.

Jo
Review №97

1000Bulbs is the best lighting distributor Ive done business with and Ive been in the industry for 14 years working with many different lighting vendors.

Sa
Review №98

Great value. Was unable to use lights because of illness but look forward to using next year. Will not forget 1000 bulbs.

Sa
Review №99

Easy ordering, great prices.

Br
Review №100

I order bulbs from 1000bulbs for both personal and commercial use. They have the best prices, and since Im local, Im able to call the order in and schedule a pick-up which saves a ton on shipping.

Information
100 Comments
4.4 Rating
  • Address:3200 W Kingsley Rd #200, Garland, TX 75041, United States
  • Site:http://1000bulbs.com/
  • Phone:+1 800-624-4488
Categories
  • Electronics store
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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