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Superior Van and Mobility - Fort Wayne IN
2218 Contractors Way, Fort Wayne, IN 46818, United States
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Superior Van and Mobility - Fort Wayne IN
Comments
D'
Review №1

Brad did a great job of inspecting the vehicle for us and making sure it was in great condition when he delivered it to our home. He was very thorough with going over how to operate everything and getting the vehicle serviced regularly. Thank you Brad, we really enjoyed working with you! Jon, DAnn, & Ana Schneider

Lo
Review №2

My daughter needed a new van and Brad at Superior found us exactly what we were looking for. She was able to attend a concert and hit the casino in comfort and style. Thank you so much Brad .

Me
Review №3

I experienced impeccable service with Nick! Didnt have a lot of money to spend on a mobility van. He found us one and made it a very enjoyable time.Never have a bought a vehicle that was as easy as Nick made it!!

An
Review №4

Great place to get hand controls on a car.

De
Review №5

I recently stopped in at Superior Van and Mobility in Ft. Wayne with questions on an existing automobile lift chair. Traci and Heather went out of their way to answer my questions. Thanks so much!

Ti
Review №6

Honestly, I prefer other locations. Superior Van itself is a wonderful company but I prefer the Fishers, Indiana location. Id give that location 5 stars.

Ma
Review №7

Very Happy with the service, personal attention for your needs and excellent customer service. Highly recommend for any Mobily transportation issues.

Ta
Review №8

We recently purchased a van to help transport our wheelchair bound son. Brad from superior walked us through the full process and worked with us to make sure we were contacting the right people and made the whole experience easy and with less stress. He worked around our schedules and was always available. Fantastic experience and wonderful staff!

Al
Review №9

I couldnt be more pleased with the customer service I consistently receive from everybody at Superior Van and Mobility in Fort Wayne. I have dealt with them on two separate vehicles and each experience has gone smoothly and professionally. I have been driving and had questions about my adaptive equipment and when I call and ask for help, they calmly explain it to me even though Im sure they had already explained it to me when I picked up my car… I cant imagine ever going anywhere else for all the needs of my adaptive vehicles.

Je
Review №10

I went in looking for a part for my truck. The receptionist went out of her way to find it for me. I have bought several conversion vans from them. Stop in and see Tracy Garman. She will definitely do everything she can to meet or beat your expectations. And your Mobility needs!!!

je
Review №11

We were treated with respect and compassion by our salesman, Brad Walpole and his team. He educated us about accessible vehicles, then looked for and found a van that met both our needs and our budget. All aspects of our purchase were handled efficiently and professionally. We are completely satisfied with the service we received and highly recommend this company!

Ma
Review №12

Very helpful and knowledgeable about the mobility equipment.

Ph
Review №13

For ten years we have had a great relationship with Superior Van & Mobility in Fort Wayne. We have purchased two vehicles in that time frame and experienced customer service and professionalism that is second to none. Traci and the rest of the staff are truly dedicated to your specific needs. They take the time to give you a caring and personal experience.

Ra
Review №14

Im giving them a 2 star due to the fact that they seem to like giving people the run around on installing a simple chariot on the back of vehicle that already has a Reece hitch. Had to go there twice in order to get it installed. The 1st time it was there it took them over 4hrs to contact us about a problem with the installation. Then we get the needed adapter had to make another app for the installation which then took over 6hrs to install it, which I then looked online to see that it should have taken at most a hour. It seems that they wanted the $4,000 for the chariot, but didnt really want to do the work that came with it.

Ju
Review №15

Superior Van and mobility always does a fantastic job when it comes to all of the adaptive equipment I use and need in my Van. Thanks for all of your help.

Ma
Review №16

From the very beginning of contacting Superior Van and Mobility, we were directed to Traci Garman. She knew exactly what we were looking for and explained in depth the van that would be the best for my daughter. She went way and beyond our expectations. We will recommend Traci for those who are in need of such vehicles. Thank you for all you have done for us, in that we now can transport our daughter in her electric wheelchair instead of having to use her manual.

Rh
Review №17

We were overwhelmed with the true care and compassion of Brad. We worked above and beyond to help us get Mom into the right van. Thanks to his diligence, Mom has the ability to have a great quality of life. She is on the go everyday. Can not say enough positive things about Superior and Brad.

Ch
Review №18

Need an accessible vehicle? Super selection of new and pre-owned modified vehicles. Service after the sale. They go the extra mile.

Je
Review №19

They fixed my van and the tech, Jake, is skilled. However, they dont understand the critical difference between what they sell and what every other new vehicle dealership in the country sells. This place doesnt sell Vans. They sell freedom and hope and opportunity for people with disabilities. The way they treat the customer from the moment we enter their doors should be different in every way. Unfortunately, I felt like just another customer in just another dealership. I wanted my experience with Superior Van & Mobility to be more empathetic and understanding of my disease condition and the disabilities it causes. Just once I wanted to hear from them, Dont worry, we will take care of everything. It took a call to Braun Corporation in Winamac to get them to be a bit more that way. Please, Superior Van & Mobility, gain a deeper understanding of what you sell and the needs of those who come into your building. Your customers needs arent just physical in nature.

Ed
Review №20

Another great location with dedicated employees focused on quality service and sales. Im proud to be part of the Superior Van & Mobility family!

Jo
Review №21

Super friendly staff, super fast service, amazing experience!

Ki
Review №22

Very friendly and helpful staff

Ke
Review №23

Good place for repairs and to have work done on a vehicle with a wheelchair lift

Jo
Review №24

They are friendly and will go out of there way to help.

Ry
Review №25

After dealing with five other mobility companies this is the only one I will deal with from now on. They are very friendly and they know their stuff.

Bo
Review №26

Way overpriced, strange hours making it impossible for those who work.

Ca
Review №27

If you cant say anything good*

Li
Review №28

Excellent service and equipment!!

ka
Review №29

They are liars

Information
100 Photos
29 Comments
4.2 Rating
  • Address:2218 Contractors Way, Fort Wayne, IN 46818, United States
  • Site:https://www.superiorvan.com/
  • Phone:+1 877-497-8267
Categories
  • Car dealer
  • Disability equipment supplier
  • Disability services & support organisation
  • Mobility equipment supplier
  • Van rental agency
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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