user
Galloway Direct
15565 S Tamiami Trail, Fort Myers, FL 33908, United States
Appearance
Galloway Direct
Comments
da
Review №1

Recently did business with Roger Wall and he was fantastic. He was pleasant from the very beginning and he was eager to help me in anyway possible. After I decided I liked the vehicle and wanted to proceed I had the pleasure of meeting the sales manager Jim Bailey. Jim worked hard to put the deal together for me and I truly feel I got the best deal there was. Being in sales myself I know what it is like for these guys, and I want this review to go where it belongs. Roger Wall and Jim Bailey. Truly gentleman in the business.

Ch
Review №2

I did not buy a car from here but I pulled in to their lot because I got a flat tire. The staff was so nice and helped me manually change my tire. I forgot to ask forthe gentlemans name (sorry!) But I am so appreciative of your help!! Thanks a million

Sa
Review №3

This is a great place. Everyone from the sales guy Jesse on up to Scott was extremely tentative and knowledgeable. They were able to work with my husband and I to make the deal work and get us what we were needing. Thank you Jesse, Adam, Scott and Jim.

Sc
Review №4

GREAT EXPERIENCE! IF you do your homework first, these guys will help you out!!! I knew what car I wanted, the fair price, what my trade in was worth and what my payment and APR should be prior to walking in. I laid it all out and they gave me what I wanted, no back and forth. Frank the sales guy and Joe in the finance department couldnt have been better to work with. Ill be back to see them again when the time is right, cross my fingers they will still be there! THANKS GUYS!!!

Ti
Review №5

Dennis and Adam were awesome to work with. We love our new Ford.

Ja
Review №6

Great experience! These guys really took good care of us. I would highly recommend visiting here if you are in the market for a used vehicle.

Br
Review №7

Bought a car this same year thought everything was okay with until I took it to the cars dealership for service and told me it had something wrong. Tried to call Joe the manager but instead got Carl, he was no help and just said “there’s probably nothing we can do but I’ll pass the message to Joe”. I never got a call back from Joe and it’s already been a week, even asked them if there was anything wrong with the car before I bought it even if it was something small wrong I just wanted to know.Would give 0 stars if I could. Terrible service would never recommend this place to anyone I know after this.Update: still have not heard anything from Joe after a few weeks. Still waiting

Ju
Review №8

Fantastic! Perfect pre-loved car for me, just what I was looking for. I went to other dealers and their cars were more than I wanted to pay, and not exactly what I wanted. Perfect car, perfect experience. Everyone was friendly and really wanted to keep it simple and make me happy.Thank you,

St
Review №9

Went to look at a sonata for $9,000 opened the door to take on a test drive and couldn’t help but noticed a bunch of dead cockroaches right in the open on both driver and passenger floor. I was so grossed out and turned off. Not to mention i had an appointment to see this particular car so one would think they would look it over beforehand but ....

Dr
Review №10

Bill the salesman was great but his boss the old fat white guy was very rude and lied to my face thinking i dont know anything about cars. Other then that they offered me 7500 dollars less for my trade in then any other dealership and had there cars way over priced. Be smart and find out the real value of the car before over paying.

Jo
Review №11

WAS AMAZED BY THE SERVICE I RECIEVED FROM THE STAFF AT GALLOWAY DIRECT. JW...YOU ROCK!!! SO PATIENT WITH ME AND MY INDECISIVENESS. WENT THERE LOOKING FOR AN SUV AND LEFT WITH THE TRUCK OF MY DREAMS. NO PRESSURE WHAT SO EVER. GAVE ME A FAIR TRADE FOR MY NISSAN AND MADE THIS THE MOST PLEASUREABLE CAR PURCHASE EXPERIENCE MY HUSBAND AND I HAVE EVER HAD. OH AND A SHOUT OUT TO CHRIS AS WELL. HE EXPLAINED SO MUCH TO ME ABOUT THE PURCHASING PROCESS AND EVEN GAVE ME INSIGHT ON PURCHASING I DIDNT EVEN KNOW ABOUT. WE WILL CERTAINLY RETURN TO THIS DEALER FOR OUR FUTURE VEHICLE PURCHASES.

ju
Review №12

I just bought a car from them, got excellent service from both Carl and Joe. I will recommend this place to everyone I know when they are purchasing a vehicle. They were not pushy at all, unlike in some other places.

ro
Review №13

Had a great experience with this business. JW was very kind and understanding with my wifes indecisiveness. I had on hand the Kelly BlueBook values to compair the sale prices and found all vehicles we looked at were in the fair price range. Who could ask for anything more from a used car dealer. I would highly recommend you to stop in and see JW for your next car purchase. Id like to also mention the finance manager Chris as well. He did an excellent job in explaining all the charges....which were fair as well. I did all my homework on purchasing a used vehicle and what to expect from car dealers. Galloway Direct is a fair and honest dealer.

Mi
Review №14

Just purchased a vehicle from this dealer, great people to work with there, extremely pleasant experience, Carl was a wonderful sales guy and I received great service from start to finish there.

Mi
Review №15

Finance manager was really good . I was satisfied until I just saw them selling my trade in for $3500 more.. WTH..cant believe I got screwed like that

Jo
Review №16

The salesman I dealt with lied about known defects associated with the car. Also, the car manufacturer no longer uses the term recall for car defects. Field service actions or bulletins was what they now call known defects in their product. Makes it easier for salespeople to lie about problems with their cars. Manufacturer (Ford) sucks for playing with terms. The dealer also offered their version of a Carfax called Truecar. It mentioned no recalls as well. No more Fords, no more GMs.

Ma
Review №17

I actually liked the place. Im surprised it has relatively low rating

ma
Review №18

Great customer service. Thanks for help Lissy and Gino and Joe.

Ka
Review №19

We went monday, 21st of March to the lot of Galloway Direct to buy a used Truck. We informed us before on the website of Galloway Direct and choosed 3 trucks to look at. At the lot a unpleasent Salesman came and asked if he can help us. We told him we are looking for a Truck under $ 20000 and we saw already 3 on the website we are interested in. He told us immediately that there are no Trucks under $ 20000, like telling us, what you like there, you like a Truck for under $ 20000 - hahaha. We asked the prices for a few Trucks standing there and he did not know any of them. We then asked him where the Trucks from the website are and he mentioned, he had to go online to look at the ads. Inside then looking at the same website we already looked, he told us, two of the Trucks were already sold and the third one is still not for sale, it is still in the back for inspection. Our question why this Truck is then on the website ready for showing he did not answer and walked away without ssaying another word to us. He let us stand and we walked away. We never ever will go for used carshopping to Galloway Direct. The Salesman has treated us condescending, arrogant and above all without knowledge of his inventory and with the view: what are you doing here, we do not have Trucks under $ 20000.

Co
Review №20

I bought a Nissan Titan from them a few months ago and have several problems with it. The biggest issue has been an airbag issue that they refused to fix! As Im driving home from the dealership the airbag light comes on and hasnt went off since. I finally took it to Nissan and they said its a bad part! I hate that Galloway direct sold me a vehicle with a faulty airbag.

Sc
Review №21

Drove an hour to look at trucks, got there and was told one of the vehicles HAD no a.c. and a flat tire and the others had no oil pressure at idle- would have been nice to know before I drove there-

Is
Review №22

Joe rocks!! And had a great salesman!

ke
Review №23

Scott from Galloway Direct Body Shop is the BEST!

Jo
Review №24

This is where all of Galloways last chance vehicles make it.

Information
2 Photos
24 Comments
3.6 Rating
  • Address:15565 S Tamiami Trail, Fort Myers, FL 33908, United States
  • Site:http://galloway-direct.edan.io/
  • Phone:+1 888-504-7635
Categories
  • Used car dealer
  • Car dealer
  • Car detailing service
  • Car finance and loan company
Working hours
  • Monday:Closed
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–6PM
Offerings
  • Oil change:Yes
Similar organizations