Just moved from Oklahoma and dreaded having to establish a new relationship with a car dealership but the staff at Dixie Buick GMC were great to deal with. They were friendly and knowledgeable and made the buying experience easy. Michael Viau was especially committed to making sure I got exactly what I wanted and kept me updated throughout the ordering and delivery process. I would recommend this dealership and will return here for service and my next purchase.
A very pleasant buying experience. Everyone involved was courteous and helpful. I will tell my friends and family and encourage them to visit Dixie when buying their next car. I know I will deal with them again. Thank you to Richard who met me when I drove in and was very helpful picking out my new car and walking me through the purchase.
Purchased a Chevy 2500 express from victory lane Chevy, and since the drive home I noticed a problem with transmission and alignment. Took it back to them with no help , absurd excuses , heated arguments after wast of thousands of dollars. Then a friend recommended me to Wendy at Dixie Buick. What a relief. I will definitely be bringing my future business purchases to Dixie Buick from now on. She new exactly what needed to be done , and got your team on it. I will recommend Dixie Buick to everyone I know. Y’all have great people on your team, and as a business owner that’s what makes you stand out from the rest. Thank you so much!! Wendy is a great asset to your company. Ty again
Ive bought alot of vehicles and have worked many deals for friends and family, but Ive never come across such a great team at a dealership. Marlos was by far the best salesman Ive worked with. Hell match your sales style and be very transparent with you. I usually hate meeting with sales managers, but the one at this dealership absolutely rocks. Great guys. Highly recommend.
My first time at your dealership. I was greeted friendly and with respect. Service agent was very helpful and explained everything. At this point I am extremely happy with the service provided. My car has not been fixed yet do to parts availability. So more to come after the repair.
I made an appointment an oil change at 2;00pm. I arrived at 1:50 and got into meeting a service rep at 2:00pm. I was told that with the appointment it would take about an hour or less. I waited a hour and one half and finally went back to the rep and was told it would be a few more minutes and he wrote up the sheet to be taken to the cashier. As I had paid for oil changes when I leased the car they told me I would need to clear this with the rep. He came back saying he had made a mistake as he had confirmed the service was included when we discussed the service. It was then corrected and I picked up my car. In all it took 3 hours from when I left home to return home, an hour longer than I had expected
Knowledgeable and friendly. Extremely fast to receive me, very respectful and polite. Car paint was a bit smudged, though.
Doug was awesome! Best experience ever! So glad I bought my Envision at Dixie Buick.
Gentlemen looked at my car and told me they could not locate a problem - did not charge me - problem reoccurred 45 minutes later when I was no where near the dealership
I was having trouble finding the car I wanted in my home state of Connecticut. I found the car I wanted at Dixie Buick GMC in For Myers. I called the dealership to see if they sold to out-of-state customers. They do. I spoke to a salesman named Michael Viau, and I had a great experience. He told me that the car was still on their lot. He described its condition in perfect detail. He wanted to make sure that I did not make a trip down to Florida only to be disappointed with the car. One week after my original phone call, I flew down to Fort Myers. Michael picked me up in the morning at my hotel, and we finished the deal before noon. I appreciate how I was treated. Thank you, Michael.
I had an issue with the wiring harness connection for my trailer. Wendy was awesome! She kept me informed, had my vehicle ready and waiting when complete. Great personal service
Michael Viau made our experience one of the best we’ve ever had. I won’t be buying another car from anyone but him.
Your entire team always does a great job and make me feel special and that my patronage is appreciated.
My sales person Lonny Benn was excellent. Also, I very much appreciate the fact that Dixie Buick extended me the GM employee pricing even though the inventory is so low due to supplier issues. I would recommend your dealership in a heartbeat.
Doug Service Advisor was excellent and very dedicated. I appreciated his thoroughness and attention. They went so far as to fix a nail in a tire without additional charge! This is how you build loyalty to the brand and the dealer, and why I trust the dealer I purchased my vehicle. Great Job!
I brought my 2020 GMC for a recall repair on the new diesel introduced in 2019. Doug Peavey at Dixie Buick went above and beyond on the service of my truck. My truck is a requirement for work and Doug provided me a loaner when needed and kept in constant communication about the status of the parts.Dixie Buick has definitely gained a life long customer due to the professional manner in which Doug handled the repair process on my truck.I plan to come back and purchase my next truck from Dixie.
I would definitely take my car back to Dixie Buick to be serviced. I didnt purchase my Buick here, but they did great work and even paid for a rental while my vehicle was being fixed. Doug was a pleasure to work with. Highly recommend. Thank you Doug and Dixie Buick!
Sean was knowledgeable and friendly.We were made to feel comfortable and all questions were addressed. Kevin was friendly and efficient. The entire process went quick .The Dixie Buick /GMC Team was a easy group to deal with. Thanks for the great experience.sincerelyMark and Kim
Grease on the seat after an oil change. Reminder in car not reset. Have to wonder if the basics were done with so little care, what about the big stuff?
We had been looking for a new vehicle for over a year. After several brush offs, low ball offers on our trade and salesmen not listening to what we needed, we decided to try again and stopped by Dixie Buick GMC Truck, Inc. Within minutes I was confident we had found a place that would actually help us find the right vehicle for us. Our sales guy, Nick, listened to what we wanted and needed and got us into a brand new Buick Enclave with no hassle. The team gave us top dollar for our trade and worked diligently to get us the new vehicle at a price we could afford as well. We are extremely pleased with the new vehicle and happy that our purchasing experience was a breeze. Everyone was welcoming, nice and professional. Thank you!
I could not be happier with my experience at Dixie GMC in Fort Myers. From test driving to signing the papers, Tom made the entire process a breeze. He was so easy to work with and he could not have been any more thoughtful of my time. He let me know exactly what to expect and followed through, no surprises, no frustrations. I recommend this dealership to anyone interested in buying a new or used car. No hassle, no wasted time, and honest employees. I am so happy with my new car and am grateful to the Dixie team!
Great experience from start to finish! They made sure I got the best pricing and we’re very helpful. Trey”Tree” was great and the sales manager was all about getting me to the payment I was needing to stay in my budget.I would recommend them for sure!
As usual Dixie did it great job solving my problem on my new 2021 Canyon. they always treat you like family and are beyond professional and do care about you after the sale not just to get the sale.
I purchased a new GMC Sierra AT4 and this was the easiest car purchase ever. I would come back here in a heart beat. We have JOSE FERNANDEZ to thank for making this so easy and effortless.We made the purchase from 3 hours from home and Jose sent us pictures and made us feel comfortable the entire time. He did a great job for us and financing was a quick and easy by the time we came to pick up the truck.Also, all the employees had masks and wore them when they were near you. It was nice to see they made an effort to keep everyone safe.
Dog Peavy agreed to take my sons vehicle for servicing for regular maintenance and to inspect for any safety issues. Peace of mind was a relief when he reported no safety issues at all and preformed the oil change and other maintenance. Given an immediate ride home and all work was was done rapidly and the car was ready for pick up at an incredible 2 hours. So pleased at the affordable charge.
I was in and out in no time at all. I have had my truck serviced by Dixie since 2013 with great results. Excellent service, Thank You, Alex Easton
We were very pleased with the process mostly because of Tom Henion. Tom is personable and understood that we did not want to spend the whole day there. He worked hard to expedite everything while ensuring that we were comfortable during our time there. He is an asset to your dealership.
This was by far the best experience I’ve ever had at a dealership ever! Michael Viau saw me looking at a truck and after going for a test drive with him I instantly could tell he was not trying to push anything on me and there was no pressure to buy. The prices are also very straight forward and easy to understand unlike most dealerships that hit you with a bunch of extra cost. That was not the case here but ultimately when I make my decision to purchase it will largely be do to the professional and friendliness of Michael.
Roy Froebe at Dixie Buick was a Pleasure to work with. He was Friendly and very knowledgeable of the product he sells and answered all our questions. All the Dixie Team Members we had contact with were friendly and easy to work with and made us feel comfortable during the buying process.
Big Mike and Raymond at Dixie Buick are Awesome people. They went Above and Beyond to take care of us. O would HIGHLY recommend these gentleman and Dixie Buick to anyone and everyone
Sean Hobson was awesome to work with. He really listened to what I was wanting and helping me out with the whole process. He was not a pushy salesman which I appreciated very much. The Sales Manager Mike that I also worked with for the paperwork was incredibly nice and great to work with as well
I loved how there was no pressure ! Everyone was very kind!
I received a oil change and tire rotation yesterday. The service was very friendly and fast. The problem was when I was driving home I had a warning alarm that a tire was at 24 pounds. I stopped at a gas station and refilled it to 35 pounds. It started going down again. I parked my car and worked at my house and left to go out about 4 hours later and I had another notice that I had a tire at 16 pounds. I went directly to the next tire store in my area and found I had a screw in my tire. I had it repaired. I called Dixie Buick and was told the manager was busy and to call back later.
Easy check in process. Service rep was very nice and took the time to explain what was going to be done and the approximate time the car would be ready. We got a call to tell us our car was ready at the time the Service rep had approximated. Checking out was easy and efficient!
Because I could not trust driving my car they were able to get me in the next day. The service people are exceptional to work with. I forgot my discount coupon and Wendy found one for me, as it turns out I found my coupon when I got home and turned it in when I picked car up.I have been going to this dealership for 8 years after another dealership tried to tell me that I needed work done that was not needed. In my 8 years experience with them they have never told me I needed work done unless it was necessary. The staff at this dealership are exceptionally honest, which is lot to be said today.
My second purchase from Dixie. Jose is phenomenal to work with and everyone treated me like family. Purchase was easy and quick. I would highly recommend Dixie!
After completing the service work you did not clean the grease off affected wheel
Raymond was awesome ! 5 stars to him. My kid literally puked all over his office and he still was warm and welcoming and completely understanding. I know he will not forget us, and we will not forget him because his service was outstanding. He did not pressure us, nor did he make us feel rushed. He was trustworthy, listened to me. It was quick and painless. The communication was clear and the final price was exactly as negotiated without any last minute surprises. He was really polite, professional and a total asset to DIXIE GMC.
Thank you very much to Van Phillips, Big Mike, and Mike in Finance for providing me with outstanding customer service on my 2018 Chevrolet Camaro 2LT purchase! This dealership is straight up, honest, and more than fair. Do not hesitate to buy any car from here!
Had a GREAT experience at this dealership. Drove down from St. Pete to look at a particular vehicle. Not completely satisfied with what I saw, Marlos and Mike were able to make me a great deal on a slightly newer and higher priced model.It took me awhile to make the decision and I felt no pressure while I compared the vehicles side by side, texted photos to friends for their opinions, and looked them over multiple times. They offered me lunch while I was mulling over my decision!While I spent slightly more than what I intended to, I still got a great deal, top dollar for my trade, and, most importantly, I left with a vehicle that I am very happy with. From start to finish, Marlos, Mike, and Kevin were great. It was worth the drive and I will buy from this dealership in the future. You won’t be disappointed with your experience at Dixie Buick GMC, where you will also pay NO DEALER FEE! Highly recommend!
I think it helps going in and knowing what you want and how much you want to spend. Richard was great working with. He showed me what I wanted to see. The special advertised on your website was real and not a bait and switch. He let me take it for a test drive and by this time, Im pretty sure I wanted to buy it. The best part was when your sales manager suggested I take it home because I wanted my husband to see it. The entire experience was great, not a long drawn out process, and nobody trying to sell me something I didnt want. Thanks for a great experience.
Great shopping experience! Excellent customer service from Michael Viau. Super friendly and patient! Sold me a f150 raptor. Recommend this dealer and Michael to anyone in the market for a car or truck.
Very courteous and professional staff. Made you feel like they cared. Nice clean dealership with timely service as well.
Very polite sales representative. I was able to check out everything I wanted. Wasnt rushed at all.
Great experience, advisor was nice and environment was welcoming. I will definitely return in the future.
We had a great experience shopping Dixie Buick GMC Truck, Inc. The organization prides themselves on being a part of a family business. We found the people there considerate, knowledgeable and non pressuring. They took the time needed to address our concerns and questions. A big shout out to Roy F., thanks for making car buying painless. Cindy & Dan
Straight forward and easy to work with. No dealer fees or hassle. Great job and a shout out to Jose!
Very pleasant and knowledgeable sales person.Nick DeNoila was very pleasant to work with. He explained all the features on the cars I was interested in. Nick took the time with me and showed me all the safety features on the car I decided to buy. I cannot say enough about how easy he made this for me.
Doug is amazing in serviceEveryone was so friendlyBig Mike is the only reason I know about your dealership , where he goes, I go
Our salesman was Lonny, and we also dealt with Mike (Sales Manager). Both were very nice. Lonny went out of his way to answer questions and to help us make the right choice. We were impressed with the friendliness and professionalism of all involved. We just recently moved to this area and can’t imagine doing business with anyone else in the future.
I actually enjoyed my experience with Dixie Buick. I never felt pressured and walked away feeling as though I was given a fair deal on the lease (which I intend to purchase at lease end). Tom Henion, our salesperson, was knowledgeable, personable, and fun to deal with. He put his best foot forward and made sure I was completely satisfied. I found Tom to be a very genuine person.In addition, when a mistake was found on the paperwork, management made appropriate adjustments to make sure I was properly compensated. All in all, Dixie Buick treated me with dignity, respect and fairness. Id definitely purchase from this dealership again and recommend others do as well.
I cant say enough about this dealership! Thank you to Nick, Jose, Big Mike, Kevin, Wendy and Robert Atkins for making this purchase not only happen, but an enjoyable experience. I trade a lot and I must say this purchase was a Top 2 experience in my 30 years of trading vehicles. Everyone made me feel like family, honestly it was nothing like a business transaction. From the moment I stepped out of my vehicle to ask questions, I was given answers and information. I was on vacation and just happen to stop in to look at a full size truck and next thing I know I was purchasing a new truck for an incredible deal! I will gladly drive 700 miles again just to do business with this dealership! And I Love my new GMC truck!
It was a much better experience than my first back in January. Greg Hall was great! Wendy is still the best as she stepped in back in January and finished my service check out as my advisor back then seemed to forget about me.
Well, until my last visit I loved them. After leaving my truck there all day and realizing the next morning that every tool, chainsaw, drill, bit socket set and chainsaw battery was stolen from my truck not so much. I LOCK my truck religiously. The only out of the ordinary scenario was leaving it a half day there unlocked. Im so disappointed.
Excellent Customer Service! Starting with Richard the salesman, Kevin in F & I and Richard the manager. They all went the extra mile to make sure we got a great deal. Richard (manager) understood we were in a tough spot with our trade in and he stepped it up on the trade value as well as an additional discount on the new truck. Kevin (F & I) made the final steps of the transaction smooth and painless. Thank you all, I will recommend you to all our friends and family.
Knowledgeable, helpful friendly staff in all areas. Sales person extremely helpful in making sure you are trained in all the features of your vehicle and were not rushed for time even though it went beyond normal closing time.
It was probably the easiest car buying experience that Ive ever had. We (Tom Henion & I) connected first, by phone. Worked out the majority of the details that way. Then, went to the dealership and test drove the vehicle. While I was doing that, they worked on getting my paperwork ready to sign. Tom Henion & Big Mike worked out an AWESOME deal for me!! Previously, I was in another lease, and STILL had 11 months left on it. They worked out the details, and made it possible to upgrade to a new vehicle (2021 Buick Enclave)!!!
Sean made our experience so easy! He walked us thru each and every step of the way. He helped us set up our phones and that alone was worth it!Best sales person ever!!
I was visiting from out of town, needed some scheduled maintenance done. Very professional and excellent customer service. Wish my local GMC service dept. was good as Dixie Buick/GMC in Fort Myers.
Although they do not offer a courtesy car they do have a car to bring you home or wherever you want to go and pick you up when your vehicle is ready
Always a wonderful friendly group of people never disappointed with their team !
The s service was great the sales person was out standing. the new car manager and staff was great to work with
Jose and the rest of the staff were fantastic. No games, just a good deal on an awesome new GMC Canyon. Best car buying experience Ive ever had.
Wendy did a great job of keeping me informed and getting to job done timely.
Big Mike and Shawn gave me a top notch experience. I absolutely love my car and feel very confident about the decision I made. Thank you so much!
Extremely friendly and professional staff! My service advisor, Greg Hall, was a pleasure to work with and was able to get both of my vehicles taken care of in a timely manner.
Best experience Ive ever had on purchasing a vehicle. After the nightmare experiences over the years at other lots and dealerships, I will never have to look anywhere else, not only for the maintenance of my car but for future contractual purchases. Best honest, organized and fair dealership hands down.
Van Phillips is great! He took the time to talk to me about my choices and my options. Fast and great service. Big Mike Marlow is the best Sales Manager a dealership could ask for.All great and friendly people.
I want to send out a huge Thank you to Jason Autry for making my experience so relaxed and easy on my new purchase of my 2016 Buick Verano. First time ever purchasing a car with no pushy salesman. Delightful experience. From looking at the car, test driving , getting all paperwork started, finding me an insurance company and finally, signing the final paperwork. Very helpful, and professional. Will definitely spread the word and tell family and friends. Highly recommend Dixie Buick Automotive for next car purchase. Awesome job guys. Thanks again. I love my car. 😊
Wendy was AMAZING!! So kind and helpful! She explained everything that I needed to get done, and was very professional! Thanks so much :-)
Michael and Rich did a great job helping us maneuver through our car purchases last month. Helpful, friendly, and knowledgeable were the things that made our experience easy. Much appreciated! (John & Mari)
I had the pleasure of dealing with Lonny at Dixie Buick during my recent purchase of a 2017 Chevy Silverado High Country. The experience was first class all the way, and Lonny was and is very professional. I highly recommend heading down to Dixie Buick if you are looking for a quality car, truck or SUV. They have a great selection and the staff is fantastic. I love my new truck and if youre in the market dont waste your time searching anywhere else...head to Dixie on US41 in Fort Myers, FL!
I liked it when I pulled into the service are they put a plastic wrap on the steering wheel and the seat and the floor.
Big Mike and his Crew get the job done. Great service, no pressure and we felt at home. Thanks guys.
Smooth and seamless transaction. I purchased a vehicle over the phone and the salesman picked me up from the airport to take delivery. Top notch customer service in general.
David Hill was our sales associate and he did everything right. He definitely bent over backwards to have us as a returning satisfied customer. We are pleased with David and the whole dealorship.
I was there last for an oil change and it went perfectly smooth no hiccups no delays just in and out with good service.
Everyone was very nice! Tom was great.
Got me in quick with an emergency. Checked it out and all good.Exceptional Service.
On vacation with an non-repairable flat tire. I called Dixie, they checked and had the tire in stock. They told me to bring the car in, even though I didnt have an appointment, and the car was fixed in a very timely manner. Very good dealership.
Shawn In service did a really great job making it easy for me to have a friend of mine get the car in to have the AC service taken care of. As well as all the other people involved in the service department made everything super easy. Thank you again David Foster
David Hill was great at demonstrating each model I was interested in. He was very knowledgeable about the features of each vehicle and was able to help me understand which vehicle would suit my needs. He also did a MARVELOUS job in introducing me to my vehicle once I made up my mind. Its obvious that he cares about the customers he works with by taking his time in showing me how the features work in the vehicle I purchased. The purchase was smooth with no waiting or hassles. He ensured the car was clean, inspected, and in perfect condition. I love driving my new Buick Envision and I drove out of that car lot knowing how to use each feature. I know I can trust David and will work with him on my next purchase! I had a WONDERFUL experience with David and Dixie Buick GMC Truck!!!!!
Was able to get me in, on short notice, fix the Acadia and get us on the road for vacation.
My service rep., Wendy Huckaby, is the absolute best at her job. She is truly excellent at customer service and completely knowledgeable of vehicle operations and/or service and maintenance needs. She is without a doubt, an invaluable asset to Dixie’s service department.
If you want to get into a colossal waste of time, this is your place! Was interested in a vehicle, called and salesman said it was in service to which my reply was no worries, just give me a call when its complete. 1 day later I received a call saying it was complete and to call on my way over so the car would be ready when I got there. Called to let them know I was coming and they said see you shortly. Arrived to the dealership only to find the car still in service and unable to be driven. Spoke to the manager and the answer was it still needed a part and hes juggling 180 cars, which I can appreciate. A simple phone call or a its still in service would have solved this. My time is a valueable commodity that cannot be replaced and I cannot stand when someone wastes it!
Easy process, professional service, great price.
Love my new truck but they took all my money boo hoo and all they were very nice
Quick service, friendly staff, fair price
My salesman, Raymond Good, was very knowledgeable, helpful, and attentive. Pleasant man and easy to work with.
The Service Manager, Josh, was always available to talk to me about the issue with our 2016 Impalas transmission. He and the entire service team did an awesome job and solved a pesky problem that the vehicle had. I couldnt be more pleased with the whole experience.
Excellent!! Jose its the Best sales representative!!. Thanks to every minute🙏🏻 .
Richard Verison is fantastic! And the service department is the best ever!!
I had the rear passenger tire looked at and the service writer told me that I needed a new tire $300.00 because there was a nail in the sidewall ....I then took the auto to a tire store they looked at the tire and found the nail did not go through the sidewall and the tire was in good shape...The dealer not following thru was trying to get me to purchase a product I didnt need...Therefore I am very dubious about this dealership and feel they are very dishonest and I will not leased from them in the future.Wendy a service writer (was not my service writer) is very discourteous and nasty acting to the customers and other employees from my observation. Overall I was very displeased with my inner reaction with this dealership and service writer.
Service adviser, doug peavey is the best....
Michael Viau renewed my faith that there really are honest car salesmen!
Very friendly, fast service, great pricing
From initial contact with Dixie GMC regarding an in transit vehicle through delivery of that vehicle, Sean was fantastic.Mike was also great with the financing.
Overall great service. Very laid back and comfortable.