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Absolute Bikes Flagstaff
202 E Rte 66, Flagstaff, AZ 86001, United States
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Absolute Bikes Flagstaff
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M
Review №1

Our first time here and staff were very friendly and helpful! Greeted as soon as we walked in and offered assistance. Even our 5 year old was given the attention and assistance as a customer. Very pleasant staff giving off good vibes, making it a great overall shopping experience! Will definitely stop by whenever we are in town again. Great deals in their clearance section! Stumpy is the best!!! ❤️

Kr
Review №2

Best little Bike shop in town! Very friendly and knowledgeable staff. Reasonable prices whether it’s new or used. I peeked in, I rented a bike, they helped me find decent trails at my level of skill and I purchased a slightly used Specialized because I loved my rental experience.

St
Review №3

Great service and selection. They offer rentals and have a lot of necessary aux item inventory if you need something on a weekend up from Phoenix. Very willing to talk and help! Im pretty darn picky with my Bike shops and these folks make the 5 star list.

Jo
Review №4

Absolute Bikes saved my race. I blew my shock on Friday the day before the race. Walked in and immediately greeted with Friendly and Helpful staff with a Lets get you back up and running In 2 hours had the rebuild and on my way. Highly recommend this bike shop

De
Review №5

These people are really quite awesome - their customer service is on point, they are so courteous and professional, their energy is absolutely chilled out yet fantastic, and they dont price gouge at all. Bar none the best prices Ive had for components and labor. Absolute bikes is so fortunate to have their employees, and I would say they are the best bike shop in Flagstaff.

Jo
Review №6

This is not a place to either purchase or have a more high end bike serviced. Specialized in particular. If youre renting a bike or have a beater bike serviced you will be ok but not otherwise. Too much commercial traffic and employee turn over is HIGH. This is based on experience with having attempted to fix bikes and also seeing how bikes are handled in shop. For the past couple of years I have had to take my bikes to Phoenix or have used other local shops, just read the ratings.

Ja
Review №7

Knowledgeable and helpful staff, BUT if your bikes have issues in the field, do NOT expect any kind of refund or empathy.One of our four bikes was setup with the improper seat tube! Despite renting two of the identical bike and providing height/weight of each rider. It took them about 10 minutes to set up each bike, so we expected it to be done right. Once we drove out to the trail, my mother could not mount the bike as the seat only went down 2 inches! (Picture included). Seat tube was far too long.

Er
Review №8

Absolute Bikes has been Absolute in customer service and sales. I have purchased all my mountain bikes from them since 2014. I have my bikes serviced there. I moved to Flagstaff for the mountain biking community Absolute Bikes introduced me to...So it’s about time I leave them a review.Sam, Lucas & Kyle lead the shop with skills that thrill, ability to fix anything, conversation, stoke, experience, & personality. Absolute Bikes over delivers! It doesn’t happen often but if they make a mistake they take ownership of it and make it right. That’s perfect customer service in my opinion. They make you feel welcome every time. They understand how to retain their customers.The take away....Buy, repair & go to Absolute Bikes for all your bicycle needs. Looking for a place to work in the bike industry? Apply here! This place is leading Flagstaff.

Ce
Review №9

I was in the area for a weekend and decided to rent a couple of bikes. The staff was very nice and friendly. I highly recommend this shop.

As
Review №10

Awesome bike shop in Flagstaff! They had a great selection of apparel, gear, components-well organized and friendly, helpful staff. Huge shout out and gratitude for having a great selection of women’s saddles! We scored a couple new ones for an upcoming trip and are super grateful for the inventory.

An
Review №11

Awesome place for renting town and mountain bikes for national and international travellers

Ja
Review №12

I called ahead to make sure they had an e-bike for me, and was assured that they did. After driving an hour to get here, I was then told that they were broken. Very unorganized and unprofessional.

Ka
Review №13

Great mountain bike selection. Helpful staff.

Fl
Review №14

Great team at absolute bikes. All the bike technicians as I like to call them have years of experience and can fix virtually any problem that you are having. Lucas has helped us several times and is a genuine/ down to earth guy who is a delight to work with.

D.
Review №15

TOURISTS BEWARE !! Rented a bike here for 4 days, the result was:Local knowledge: D - they did not know the trail I was intending to rideand could not match the bike to the trail.Bike Fit: D - came up with a heavy bike with 29 inch wheels. Said that wasall they had. Should have walked out right then.Equipment: D - bike worked for 1 day. Presta valve failed overnight afterthe first day, would not hold air after that.Honesty: D - charged my credit card $30 more than the initial quote evenafter I returned the bike after 3 days. No receipts for anything.Conclusion: at best these people are incompetent at worst just scam artists.

An
Review №16

I left a one star review because the mechanics were very rude to me when I walked in. I asked for rim strips and one of the mechanics yelled at me saying he Ran out of cranks months ago. I then said, okay Im looking for rim strips. He never dropped the attitude after that. Now hes his buddies are following me around town and harassing me. But its easy to spot big expensive trucks with mountain bikes on back.

D.
Review №17

Bought a Marin bike in Phoenix. Couldnt find another one locally so started looking in Flagstaff. Found one here at Absolute Bikes in Flagstaff. The first time we went in Forest spent a lot of time talking to us even though we didnt make a purchase. He was very informative and friendly. The second time we were ready to make a purchase and worked with Sara. She was also great. She spent time sizing and helping us with accessories. Highly recommend this shop for the customer service experience. Compared to my experience in Phoenix, where they basically threw the bike at me and didnt spend any time sizing because there were about 50 people in the store. At this shop, they limit the number of people in the store which allows the customer service experience to still be very meaningful. We are in Flagstaff a lot and will be using this shop now as our main bike shop!

Ky
Review №18

Wow!!! What an impressive large clean WELL stocked shop!!! I wanted the Kuat NV 2.0 bike rack and they actually had them IN STOCK!!! What a great helpful staff, they even put the rack on the car! I highly recommend them!!!

Ty
Review №19

Always super helpful and friendly. Took my bike in for its 1 year servicing and recieved quick help. (When you purchase a new bike they give you 3 free tune-ups in the first year). Have always recieved satisfactory assistance.

Ch
Review №20

I don’t usually leave reviews, but these people went above and beyond for me so I would be remiss to not. I blew out my rear shock on the beginning of my road trip, and was directed to these guys to help me sort it out, as this was the next stop on my trip. Kyle and Lucas were amazing, found/ordered me a new shock and had it all installed in a few days time. I probably would have been without a bike for the rest of the road trip, but these guys came up huge. The whole place had a great vibe, and I can see why they are a local favorite. Will definitely be back here again when I’m in town, if nothing else just to say hello.

St
Review №21

Not only was Forrest very friendly and helpful, he provided all the materials I needed to replace my shifter cable FOR FREE! Very generous of him and Absolute Bikes to do that!! Highly recommend checking this place out.

To
Review №22

Rental bike got me where I needed to go. Staff followed up with questions I had about the bike.

Re
Review №23

Excellent customer service! Donut in the service department was great. He ran a safety check on my daughter’s bike, even though he was very busy, and had me out of there in no time. Highly recommend!

Da
Review №24

Dont normally post reviews, but thought I needed to share, seeing as how this store seemed dishonest. Left a really bad taste in my mouth, felt like they were trying to take advantage of me.Ive been touring across the country. Came in to get my chain measured and some new tires. The person who helped me said the chain was way too far gone, and that the cassette and chain ring needed to be replaced as well. Told me if I just tried to replace the chain it would run even worse and Id be back in half an hour asking for a whole new drive train. Told me to not take it to another shop and let them tell me just the chain needed replaced. Bought the bike new a little over a month ago, so I had my doubts.Took it to another bike shop in town, and what do you know, they think just the chain needs to be replaced. And with a new chain, the bike is running great!

Ro
Review №25

I called for some info on local trail conditions, and the woman who picked up was happy to take the time to chat about trail recommendations. Great customer service.

Er
Review №26

The best bike store period expert fast friendly service too all my bmx family bring your steeds to bike mechanics at absolute bikes Its Absolute or nothing Theyre always tuning up my steed they just got a new mechanic on bmx and whoa is he smooth highly knowledgeable they have new fit bikes

Da
Review №27

Awesome shop and great staff. Forest is the man. They spent extra time dialing in the full-suspension bike I was renting and giving me pointers on great trails in the area. Way better experience than the other shop in town Ive rented from.

Ca
Review №28

Extremely friendly staff. I didnt have a reservation(I know... Im that guy) for a rental and they still got me going very quickly. Great pricing as well!

Ke
Review №29

The service we received was Absolutely first class. We were traveling thru Flagstaff and fitted the tyre changes on our bikes in. Joey was extremely helpful and all staff were committed to 5 Star service. Highly recommended.

Ja
Review №30

Highly intelligent bike mechanics fast friendly service done right they really know bikes including KONA,SANTA CRUZ PIVOT SPECIALIZED SCOTT,SALSA AND SO MUCH MORE ive personally have had 2 custom bikes built they came out flawless i get compliments all over west flagstaff world class mechanics for sure 👍

Vi
Review №31

There are a lot of options to get your bike serviced in Flagstaff. I came in to just get a tube replaced, it was extremely affordable and the guys even lubed my chain put air in my tires and adjusted my brakes. Thanks again for all your help and well be a customer for Life. Glad to support a local business.

Br
Review №32

Brought my son’s bike in for a chain adjustment. The staff was very friendly and accommodating. The mechanic was very thorough and made sure that the whole bike was looked over.

Ki
Review №33

The guys here fixed my daughters bike quickly and efficiently. They were really nice and helpful, since her bike is her only mode of transportation. Definitely recommend!

Th
Review №34

Recently, I decided to go all in on some new mountain bikes. I ended up ordering some speciality bikes but after a few days of consideration I changed my mind to different bikes. Even though the shop had placed orders they were able to work with me to get me exactly what I wanted. I also threw an array of ever changing part orders at them, they handled it all with grace. Excellent Shop to purchase from !!

Ph
Review №35

Best bike shop in town. Joey is an amazing mechanic and is always friendly, helpful and knowledgeable. Arroyo is their best employee.

Ge
Review №36

Excellent Service & Had Items That I Needed In Stock. Safe Shopping Procedures In Place...

Cl
Review №37

A certain local politician sold me a vintage road bike about 6 weeks ago. I wont name names but I will say his name rhymes with Madame Zamboni. I had not ridden a bike in about a decade and did not know anything about bikes (and having naively told Assistant Mayor Zamboni this) I bought the pretty blue bike he suggested after a brief test ride, but after a couple weeks my back tire was flat because it had a perpetually leaking tube, and I found that the chain wouldnt stay on the back gears because the bike was pretty out of tune and the flywheel was completely worn down. When I replaced the tubes (thanks to the help of a friend who knows about bikes) I found that there was no rim tape covering the spoke screws on either wheel, and both tires were so old that the rubber literally disintegrated in my hands as I took the off and put them back on the rims. Also, something was funky with the brakes. I paid $240 for this bike but as I learned more about bikes and started taking the bike apart I found out that I was definitely ripped off, this bike was maaaaybe worth $50-100 on a good day. Sure, its my fault for not learning about bikes beforehand or bringing someone who knew about bikes with me to the sale (lesson learned), but Im really disappointed I couldnt trust a public servant to not scam me.Anyways though, I brought the bike into Absolute Bikes just to ask a couple questions, and Joey in the back ended up going out of his way to get me fixed up and road-worthy. He replaced my flywheel, my tires, and helped me get rim tape and tubes on the wheels. He taught me a bunch of good info about bikes and was super friendly and patient with all my questions. Since its a vintage bike he helped me figure out all the adaptors that I would need to fit it with modern equipment and gave me pointers on how to keep it well maintained going forward. He also helped me choose a light and other accessories that were right for me and my needs, instead of just trying to sell me the most expensive products. My bike runs way smoother now and its all thanks to Joey. I will definitely be returning to Absolute Bikes for any future needs I have and would absolutely recommend it to anyone looking for high quality service from knowledgeable folks that you can trust.

Da
Review №38

Absolute is having some changes due to COVID, but you can still go in and check shelves yourself, which is nice. They always have very good deals on very random stuff in their clearance area. You might have to wait outside for a bit. Also, they are way out on service, so schedule a week or so in advance. That said, Donuts hooked me up with a quick cog switch on my singlespeed despite their schedule backlog. This is still a solid choice for mtb or other bike needs in Flag.

Mo
Review №39

Very nice people. The young lady that assisted me was great.

An
Review №40

Awesome staff awesome store

Th
Review №41

Bought my boyfriends bike here a week ago. Had a small issue with the seat and they were able to take care of it the same day we brought it in. Very helpful and nice staff :) Highly recommend!

Ed
Review №42

This place saved our plans. We planned for bike rental at the Grand Canyon, but it was cancelled due to COVID. Instead we rented awesome e-bikes from Absolute and it was sooo much better than our plans. The bikes were top notch, the battery would have lasted way longer than we biked, and the bikes were easy to use and could go as slow as you wanted or as fast as 25 mph. In 2 hours or so, we were able to stop at each viewing point on the path from Verkamps Vistor Center to Hermits Rest and bike about 16 miles.

Tr
Review №43

Nicholas was great. Very friendly & accommodating to my needs for comfort & even going as far as ordering me a slightly angled goose neck to fit more of my reach...& added bonus a REVOLUTIONS SPORT BOTTLE. Amazing team there right on!! Loving my Giant bike Nick, you da MAN.

Al
Review №44

Staff was super friendly and knowledgeable. Specifically Donut who helped me fix the rear derailleur and cable on my bike!

Sc
Review №45

I had called one place and dropped in to another business to figure out how to repair or replace a speed control cable for my 40 year old snow thrower. Kyle helped me figure it out in about 5 minutes!!! Thank you so much and they have amazing bikes as well!

Be
Review №46

Amazingly friendly and helpful staff. I got a couple of special desert thorn resistant slime tubes installed. They made quick work of it and also gave the bike a quick checkup to make sure everything else was tightened and secure. Absolute Bikes has their act together!

Je
Review №47

Absolute Bike Shop is the best bike shop in flagstaff, probably even Arizona. I got a bike there on Tuesday, and the people there are super nice and also very helpful. They setup my bike for my weight , type of riding and even stayed late to help me.

Ro
Review №48

Great staff! We rented bikes for the afternoon and got called back for an emergency 15 min into ride. Let us come back the next day to finish our afternoon. Great staff, first rate customer service! Good bikes, excellent trail knowledge.

Gr
Review №49

Absolute bikes is my favorite local bike shop in Flagstaff or Sedona. They have a great selection of bike brands, knowledgeable staff and an excellent service dept. Give them a try and you wont be disappointed.

Dy
Review №50

Quick service on a small issue I had on my bike. No charge for a quick tighten and lube! They recommended new cables which I should do soon. Nice folks!

Bo
Review №51

Best all around bike shop I have dealt with! My son and I were new to the sport several years ago, and the team at Absolute Bikes has helped us more times than I can count! Theyve done the routine tune ups and challenging repair jobs on our bikes, going the extra mile to find the right parts. They consistently help me find the right gear and bikes. I appreciate that they are open 7 days a week, and that they are an extremely active cycling and volunteer voice in the community.

Gr
Review №52

This shop was great. I needed some rentals for a boy scout group last min and Anthony was great to do the best he could to round up some bikes. Bikes were in great shape. All employees were very helpful and just an all around great experience. Thank you!

Sh
Review №53

I just wanted to give a shout out to Absolute Bikes. There is a reason you have been my bike shop for the last 20 years. The mechanics are experienced, helpful and very friendly. Absolute has always spent the time needed with me whether it is explaining mechanical issues, looking for special parts for me, or finding a bike that fits my riding style and financial means. Thanks guys, YOU ROCK

Ra
Review №54

Absolute Bikes has set me up with both of my bikes (road and mountain). These guys have been gracious with their time, answering my 500 questions and helping me prioritize based on my budget. Ive been using their service department for years and would highly recommend Absolute as your local bike shop.

An
Review №55

We recently purchased a bike here, we were extremely happy with the customer service and the staff members were very knowledgeable.

Dw
Review №56

Great shop! Their staff is super friendly and knowledgeable. Recently purchased a bike there and they made the process as easy as possible. I recommend them to everybody I know.

St
Review №57

Visited yesterday with a broke chain. The mechanic gave me options for a quick fix or a new chain. He installed the new chain and test rode the bike while I waited. I was out the door in 15 minutes. Very happy with the service and the price.

Ge
Review №58

ABSOLUTEly a great place for you and your bike. 68 Nate knows how to put you on the right ride and make it fit. Thanks for all you do.

Tx
Review №59

Wonderful bike shop. They always have my rental bike ready for a week of Magnificent biking in the pines! Love the shop.

Me
Review №60

Absolute Bikes is an outstanding shop. They have top notch mechanics that do high quality work with attention to detail. I put my bikes through the ringer every year and these guys keep them running. On several occasions they have stayed late to finish a job or helped place a special order to get my bikes in race ready condition. The sales staff are friendly and respectful, always interested in the customers perspective and needs. They make sure you are getting just what you need, nothing more/less. After living in Flagstaff for 15 years im grateful for a shop of this caliber in our town!

Le
Review №61

We were looking for a gift here. We were asked a lot of questions and in the end not permitted to go in. It was, we dont have whatever youre looking for. Hard to say what this was all about. Skin color? I hope not but we are not spending our money here.

De
Review №62

Great place. We have purchased several mountain bikes and had repairs done. Excellent customer service!

Ph
Review №63

Donut is the best bike mechanic ever

Ja
Review №64

Fantastic service and super helpful staff. I’ve been in there countless times needing anything from minor and major repairs to just general bike advice; and they have gone out of their way to make sure I get what I need at a reasonable price. They also have super fun group rides- Sam usually leads Hucks N Hops on saturdays and it is a great time! Highly recommend this shop for any cycling need.

Sa
Review №65

Amazing bikes and super friendly, helpful and pleasant staff in the Flagstaff shop. Extremely fun 4 days of Mountain biking. Unfortunately I cant say the same for the Sedona store.

Ee
Review №66

WOW! Great service, really.

To
Review №67

Friendly, knowledgable staff ready to take any question regardless of how obvious or not it is. They even stayed late for me after i confused the flagstaff and sedona locations with one another (and did i mention great deals at a local spot).

Ar
Review №68

Was in town for a weekend of riding and was having some problems with a loose rear cassette without the proper tools to fix it. Brought it here and one of the mechanics fixed the problem, pointed out some components that were showing signs of wear to keep an eye on, indexed the gears, and lubed the chain (even asked my preferred brand) all in 5 mins for 5 bucks.He then asked if we wanted any trail recommendations and we chatted for 15 minutes about the best trails in the area, where to camp, best burgers, and best beers in town.Stopping in here made our trip so much better, and not just because I got a good price on a a quick fix.

Ra
Review №69

The crew at Absolute is always friendly and helpful! From shopping for gear, to bike fitting, to repairs and workshops, to trail suggestions and community events...they really create a fun and supportive environment.

Ma
Review №70

Shop guys were always friendly and helpful. However they have seen a fair bit of turnover. Friends have complained about high service prices but I haven’t noticed except for no negotiation on new bike prices.They started flying the queer flag, so they have ostracized straight guys like me.Main brand is Specialized.

Ja
Review №71

I am from Kingman and attended NAU years back. The employees made me feel like I had come home again... Great knowledge and very helpful! My new destination stop when in town!

Bl
Review №72

Great shop with awesome people working. Nate is always helpful and informative, I definitely reccomend this shop as they are a huge supporter of the fort tuthill bike park which is also awesome

jo
Review №73

Kyle and Alex are great. took care of a client of mine crossing the country. I cant thank them enough.

Pa
Review №74

Call them with 20 minutes before they closed were going to go rent two bikes for a week for a family reunion. Called them back to tell them we were three miles out and she said was very put out, they wouldnt help us and sorry to offend you but were not gonna stay for you. Fortunately for them they have plenty of business that our two bike week rentals werent worth 10 minutes. So off to Cosmic bikes tomorrow thanks.

Ja
Review №75

Super personalized service and competitive pricing

Jo
Review №76

Full send

Le
Review №77

You have to have endorence and Grit too.

Mi
Review №78

I went here when I first moved to Flagstaff a few months ago. These guys did a fairly poor job on a basic tune-up and new tires. They had my bike for a week and a half after saying it would be two days, never called me. When I called them they said they had to wait for a mechanic to check it over but that would happen later in the day. When I stopped to get my bike 5 hours later, still no mechanic had looked at it. When I got my bike I had to adjust the breaks and the derailer myself. The staff didnt seem that happy at all and did not really help me out that much about what tires I should get for the local conditions.Go to Flagstaff Bike Revolution, much more efficient, cheaper and friendly.

Me
Review №79

No press on buying. Knowledgeable salesmen. Thank you.

Ed
Review №80

Excellent customer service from a very knowledgeable staff.I have been a customer for several years,and have always had a good experience.

Ka
Review №81

Great selection and very friendly and helpful staff!

Be
Review №82

I was in town for the weekend and broke a crank. Absolute Bikes came through and provided great service. Thank You.

Na
Review №83

Was on a 30-day RV trip, with our bikes on the back of the towed car, and sometime during the trip, someone hit the back of the tow car and bent the bike carrier and the rim of my bike. Absolute Bikes found the correct rim, put it on, adjusted both brakes (including correcting a problem with the back brake that was caused by me trying to fix it myself...), filled the tires, and had me back on the road in less than an hour, and for an extremely reasonable price. Thanks Absolute Bikes - youre a vacation-saver!

Et
Review №84

Great place they know what there doing and are fast and friendly definitely recommend them.

Me
Review №85

Great experience! Gentalman who helped me was a great help. No judgement at all. Im new to mountian biking and he was more than happy to answer my questions with no pressure to purchase.

G
Review №86

I have frequented Absolute Bikes since 1998, the staff is knowledgeable and kind and have gone above and beyond to help me every time I needed. Thank you to everyone that works there from a lifetime consumer.

cn
Review №87

The only thang that is a littol not far but the people are vary nice and helpful and what is the beast thang is that if you rilly like a bike than you are not sure if you want it than you can ask if you can rid it arawnd and see how it felt and you do not get charged if you need to fix your bike that is rilly helpful for me and if you do not know how to do it than thay can walk you throw it and other stuff I believe that the flaggstaff store is a lot better. But if you are in town than go and if you go on the right time than you can take a bike but you have to rent it but that costs munny over rilly good.

Ch
Review №88

Their sales team and the mechanics can handle any questkon and fix any problem. Always appreciate their work. Thumbs way jp!

Ja
Review №89

The crew at Absolute helped me out through a really sticky situation. I bought a frame online, and it ended up cracking within the first year. While they were under no obligation to do so, Absolute helped me through the warranty process and got my frame replaced, and got me back on the road.Before and since then, Ive gone to other shops around Flagstaff, and have never received anything remotely resembling the service Ive gotten at Absolute. They are now the only bicycle shop Ill visit.

Bi
Review №90

Huge selection of bikes and accessories. Knowledgeable enthusiastic staff.

Ki
Review №91

Had a great time, staff was helpful

An
Review №92

Great prices and some amazing friendly people!

Jo
Review №93

Nice selection, friendly pretty saleswoman.

Br
Review №94

Bike savvy, very helpful, non-snobby staff!

Av
Review №95

Great guys great service

He
Review №96

One of the best bikeshop in us! :)

Da
Review №97

Dropped in on an out of town visit and they got my tubeless tries set up in short order for a fair price

Ke
Review №98

Fine work

Co
Review №99

Good service and pretty chill

Ch
Review №100

My husband took his bike here today for repairs, was given a quote of $210 and that did NOT include the new pedals he wanted. Single Track Bikes just a few miles down the road was only 90.00 WITH the new pedals. Absolute Bikes is an absolute rip off!!!

Information
60 Photos
100 Comments
4.6 Rating
  • Address:202 E Rte 66, Flagstaff, AZ 86001, United States
  • Site:http://www.absolutebikes.net/
  • Phone:+1 928-779-5969
Categories
  • Bicycle repair shop
  • Bicycle rental service
  • Bicycle Shop
  • Used bicycle shop
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–4PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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