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CPR Cell Phone Repair Fayetteville - Raeford Road
926 Brighton Rd, Fayetteville, NC 28314, United States
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CPR Cell Phone Repair Fayetteville - Raeford Road
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La
Review №1

Super impressed with this small business!I once in my past worked for a cell phone repair company, so this review doesn’t come lightly.The front end gentlemen were very friendly and knowledgeable.When the part they said they had on hand actually had a small crack, they were willing to overnight the needed part. I was really impressed with this! I told them I was on a deadline to get it done, and they so graciously helped me get it done in time!This was an awesome business and they deserve all the stars. I Will definitely be using them in the future!

Ma
Review №2

Cell Phone Repair Fayetteville (CPR) is exactly as all the reviews say! I went in there with a broken screen on an iPhone 7 and Drew T. had the phone repaired to its original state within 40 minutes. He was respectful, fast and the price quoted is what I paid. This is a must-go-to repair shop for all electronic devices.

Da
Review №3

I have a quick question I have an iPhone 6 screens cracked but it’s still workable I want to sell it how much can I get for it from you

He
Review №4

Very professional and knowledgeable. They had the battery for my iPhone in stock and installed it in an hour. My phone is like new again for about $50! Great value great local business!

Ra
Review №5

Called the shop today looking for help to access information on my phone that the T-mobile rep had no clue about. The guy who answered the phone provided a solution in less than 5 minutes. If rare that you find a business that is so user friendly. If I ever need any phone service this is the place Im going to

ed
Review №6

Great service my only complaint is that they don’t give you the lowest prices at first. The price they game me was $200. I told them that was too high and then they said $150. Apparently the price depends on the quality of the screen. I told them to give me the cheapest one and then it went down to $117

Es
Review №7

Great compa and y with outstanding service. I brought in my phone for a screen replacement, I was told it might take a couple days no issues there. They called back the next day and it was ready for pickup. Price was under the competition so thats always a plus. Overall great team of guys working there. It will be my go to spot if I need any other repairs. Oh yeah they also offer military discounts huge plus.

Ch
Review №8

I had a very good experience with CPR. I came in to schedule an appointment to get the screen replaced on my Galaxy S20 Ultra and they had one in stock and had my screen fixed in less than an hour. Their price price was cheaper than ever other place in Fayetteville and the service is awesome.

To
Review №9

The staff were awesome answered ALL of my questions, and best of all fixed my phone, and my 3 tablets....less then a few days...great service, never no wait....

ai
Review №10

Got my XR screen replaced due to touch not being responsive. Cost me $160 took them about 40 mins which is good. couple hours later , my screen has ghost touch… taking the phone back tomorrow with the receipt , hopefully they can fix it for free since i paid already for a new screen. assuming this is caused by the person who put my new screen on.*Update*Took it back today, They ran my receipt and then took my phone and replaced it with a new screen for free. Been working great since, Hopefully i have no more problems with it.

St
Review №11

I brought in an Xbox for lightening strike problems. I thought it would need to be completely refurbished. It was repaired an hour after I dropped it off. Incredibly knowledgeable and I will recommend them for any electronic repair

Da
Review №12

Very professional. They told me it would be a two day timeline for diagnostic and not even 24hrs later had an answer for me. I will be taking my business there for now on with our ipads, tablets or phones.

Ki
Review №13

I had a great experience w/ CPR Fayetteville! I honestly have no complaints. Friendly and knowledgeable staff. Fast service. Fair prices. Ill be back soon w/ my sons phone. 👍🏿👌🏿😁

Em
Review №14

Jason and his crew did a wonderful and quick job to fix my iPhone 11. I will return if I mess it up again and will recommend to my friends and family!! Thank you guys so much!

Wi
Review №15

I went in to replace a battery and explained what was happening with my phone. They examined my phone, gave their analysis and replaced the battery. Very professional and responsive coupled with a reasonable price for the battery. Highly recommend using CPR to solve / fix your cell phone!

Ca
Review №16

I was very pleased with the service I received when I brought my tablet in for a screen replacement. The gentlemen were very kind, knowledgeable, timely with the repair and explained everything in language I could understand. I really appreciated that they didn’t make me feel like an idiot.

Ho
Review №17

Ive been here TWICE. Both times, their work was flawless. Very professional and detailed.

An
Review №18

Very cordial service and the repair did not take long at all. 👍👍👍

Aa
Review №19

Going to get real detailed. No i’m not someone hating on this business. No i’m not a bot. This is a actual review that hopefully can help someone in the future. My iphone XR began receiving touch issues. I took it in the first time and they told me it can be caused due to a small crack on my screen. I left and came back a week later after the entire screen stop working. I paid $150 which is not a bad price compare to all these other places. And they didn’t have XR screens but luckily the new ones came in exactly that day. Mind you there (FRESHLY NEW SCREENS). Anyways they took about a hour and called back once they where finish. Cool, Got home and my screen was working fine. After 3 hours of using it, Screen started experiencing serious ghost touch issues. I took the phone back the next day and they ran my receipt and all and took my phone and put “another” new screen on it, Free of charge. Now this time it went a whole week fine. Until after that week, It Started ghost touching again. I went to this place 2 different times for both screen replacements, So i’m pretty sure 2different people put new screens on my phone. So i doubt it was the way they put my screen on. My biggest guess was they order cheap faulty screens and which is caused this. This caused me to purchase a new phone and wasted $150. For anyone that has a XS max- 12pro max, i advise you to purchase a whole new phone if something wrong with your screen. They are going to charge you $450-$600 for a whole new screen just for more issues to be brought with it. Im just lucky that $150 wasn’t that much.

Ch
Review №20

They repaired it fast abs were very professional, I would highly recommend this business to anyone.Cw

be
Review №21

I took my iPad in because the face was cracked. They knocked it out real quick. Great work and very professional.Benny Valdez

Pa
Review №22

Quick, easy, friendly and priced right!

te
Review №23

Repaired the screen on my daughters IPad mini in a timely fashion, professional service. Highly recommend.

Mi
Review №24

Fast and reasonably priced repairs! Thanks!

Jo
Review №25

Thank you as always!!! Great work and even better customer service!!! As a business owner I must say..... 5 thumbs up👍👍👍👍👍!!!

Ju
Review №26

I brought in my phone this morning which was stuck in boot loop. The apple logo would appear and then disappear over and over. I turned in my phone at 11 and picked it back up at 1:30. Good prices. Awesome timing. I’ll be back if I have any issues with this device or another one. Thanks guys!

Ba
Review №27

Fixed my Xbox In one day I do believe they can fix it the same day

TO
Review №28

I just wanna say at first should i trust it and i was just like whatever. When I simply told them the problem fixed it real quick and good, glad I now know where somewhere legit is.

St
Review №29

This store was wonderful. I called first around 4 different stores for pricing. Here I got not only a full price, but the cost of the part and the price of service, and I was quoted a price lower than the other stores who had to call me back or text me later to give a price. I dropped my phone off, they had to order a part, and repair it, and it only took 3 days even with shipping time. The people were friendly and answered all my questions. And I have my phone back like new! Store was clean, which I always appreciate. People were professional and helpful. Nothing but good things to say! :)

Ca
Review №30

My phone would not charge at all, so I had no access to any of my data. I brought it to CPR Cell Phone and they replaced the battery and the port and now I have access to everything that I thought was permanently loss. Thank you CPR cell.

ge
Review №31

I received great service and excellent explanations of repairs required. The staff was upfront and honest with the problems my device was experiencing.I wouldn’t hesitate to return if I ever have mobile device and pc problems.

Os
Review №32

Had a screen fixed and was very happy with their price and service.

Ci
Review №33

Great customer service and fast work....I took my MacBook Pro to get the screen replaced and it took them less than a week to fix while apple and bestbuy said it would take them 5-6 weeks at minimum to fix...was definitely worth every penny

am
Review №34

Great at what they do..professional yet small enough for service that is more personal one on one ..courteous and efficiente customer care ❤

Jo
Review №35

I dont think you can beat the service. Im computer illiterate and they made sure to take the time to explain everything I needed and not just try to sell me something. Highly recommend.

He
Review №36

Alittle longer then quoted because they didnt have my glass replacement on hand

La
Review №37

This store was very honest about the location of my cell phone battery. The first store I went to wasnt very honest nor professional. I cant say enough about the personal service to customers, the short time to professionally fix my OLD phone, and the cleanliness of the store. Very nice to see a repair shop this dedicated to customer satisfaction. Thank You CPR-Raeford Rd. for a job well done.

cl
Review №38

Very knowledgeable and helpful staff. Quickly diagnosed the issue with my phone,. Very reasonable pricing. Will definitely return to CPR to resolve any future cell phone issues.

By
Review №39

They fixed it my note 20 ultra screen in like 20 minutes. I was surprised

Ro
Review №40

My son PS4 was not working. They were able to diagnose it and repair it in 1 day. Excellent service!

br
Review №41

Fast repair, Great customer service and affordable price range. Love it!!

ad
Review №42

I needed a replacement battery which they ordered for me. I returned a few days later when I was told the battery would be at the shop. I gave them my phone and within approx 45 minutes, they had exchanged my old swollen up battery with a new one and tested all functions. My phone now works well and has not been hanging, restarting, and other anomalies. I have used their service a few years ago and they are outstanding at their service and repair work.

Je
Review №43

After 3 times of making the travel, they finally were able to tell me they couldnt fix it... at least I got most of my money back. *I shouldnt have had to come back as many times as I did if it was diagnosed/fixed properly to begin with. The first time I was told nothing was wrong with it and the second time I was told it was fixed after replacing the power supply. I understand there is a process for diagnosing, but it should have been done all at once instead of me having to drive an hour home just to find out it still didnt work.

Da
Review №44

Who can be without their phone!. I needed my glass screen replaced on my IPhone. I called the store and they told me to bring it over. They had my phone for less than one hour and it was fixed like brand new. If you worried about the Covid virus, they do a great job of social distancing, wearing a mask and even ask you to disinfect your phone before they work on it. Very professional and a good experience!

Mu
Review №45

Brought my iPhone in to get the screen fixed and it was done in less than a hour. The staff was prompt and professional.

Wi
Review №46

These guys were great

Fa
Review №47

The techs were courteous, knowledgeable and clearly love what they do. I have already told my friends and family about going to them for repairs.

pa
Review №48

Great service accurate , professional and great price. Hes a real pro.

Co
Review №49

CPR did a great and professional job on my PS4 system. Fast too! Highly recommended. A couple of days later, I got a follow up email from the Fayetteville CPR Cell Phone Repair Shop owner, Jason. I thought this was very thoughtful and considerate and above and beyond customer service! My PS4 is still running well! Thank you so much Jason and CPR Cell Phone Repair Shop staff. I highly recommend CPR Cell Phone Repair Shop in Fayetteville off Raeford Rd.

A1
Review №50

Dropped off my sons PS4 for repair and it was fixed within a couple hours. Staff was polite and assured me before I left that they could do the repair in a timely manner. Also the staff has sanitizer available to take measures in helping to prevent the spread of germs. This would be my first recommendation to anyone looking for PS4 repairs.

Jo
Review №51

I went in and they replaced my phone screen in 15 minutes. Great place

Ch
Review №52

We called three cell phone repair places and this was the only one that answered all my questions. When we brought the phone in, they could have charged me for a part ( charging port ) that I didnt really need, but instead they were honest and cleaned my port out at no cost. The port works perfectly and CPR was awesome! We would definitely recommend them to friends and family.

Ar
Review №53

Friendly, and very Accurate fast service!!!!

Ge
Review №54

Very helpful. Timely in receiving parts to fix phone and even though there was a mix up on the part beyond their control, they recified the issue immediately and kept me in the loop while we waited. I am very pleased with their services.

Ch
Review №55

EDIT: Scheduled an appointment online, and got an email with an estimate within a few mins. $180 with tax for a XS screen replacement. Took it in at 10:15. Screen was repaired and ready to pickup on time at 11:00. Friendly and quick service. And it’s right next to the bike shop! 😄 Not that my wife would be too happy about me spending time in there.NEW: Had to return the phone to the shop after a couple days. Some issues with the screen, but they put another one in without asking too many questions. A couple months later now and Im gonna take it back again, screen is flashing next to the camera when it first comes on.Definitely a lower quality screen than Apple. At night, greys are obviously made of specks of other colors, some ghosting issues from high contrast images or text (Black on white in particular). Ive mostly learned to ignore these, but they are there.Still a much better price than youd get from Apple, but that is probably reflected in lower quality product as well. Still not a bad choice, but know what you are getting.

Te
Review №56

My son was devastated because his PS4 went down right before the Fortnite Season 16 update, which corresponded with his birthday. Thankfully CPR was able to quickly, affordably and professionally repair his hard drive in less than 2 hours from walking in. I wish I got the techs name because he was not only friendly, but also very thorough about explaining everything and even giving me some tips to keep the PS4 healthier in the future. The location was extremely clean and set up for operation during COVID.

Da
Review №57

Found store during a google search.Clear and concise communication stating price, which was reasonable and less than Apple authorized service center (Bestbuy) and a full screen replacement only took 40 minutes.Phone (Iphone 6) was ready when promised and looked like new.Well return if I need repairs and will recommend to others.

La
Review №58

Great service and fast very informative was not out just to make a buck. Will use them again in the future

Ta
Review №59

Great customer service, and friendly staff. I always choose CPR anytime I have issues with my electronics. They replaced my iPhone 8 screen in less than a hour and it works just like it was brand new! Definitely cheaper than filing a insurance claim and buying a new device.

Ja
Review №60

Great customer service and professionalism. They informed me in detail exactly what the issue was with my phone and offered several different solutions. The prices are very reasonable.

Va
Review №61

Needed to get a screen protector replaced under warranty. Service was fast and easy!

Br
Review №62

Needed a new iPhone 6 Plus screen asap. Called and confirmed they could do it. Waited in the parking lot for 30 minutes while they did the repair and had a great new screen. I had replaced the screen before on my own, which saved me about $70, but the time it took to order and watch how-to videos and the stress of doing it wasn’t worth the money I saved. The extra $70 to have such a simple and quick fix was worth it. The staff was knowledgeable, helpful and efficient. Thank you!

gr
Review №63

Do you guys clean ps4 and possibly fix Ethernet hard wire issues no matter what i do from different routers etc its not as fast as it use to be can you help ?

Ja
Review №64

Very fast and easy. Was finished with screen repair in 30 minutes

Ka
Review №65

Part of my iPad’s charger broke off and got stuck in the charging port. Brought it in and they were able to get the piece put without damaging the port! They didn’t charge me which was awesome. If I ever need an iPhone or iPad repair, I will use CPR. 😃

Ju
Review №66

Service here is great and affordable. Relatively quick and the phone works great! Thank you 😁

Ri
Review №67

Took my PS4 in to get fixed they fixed it within 2 hours. Very knowledgeable staff and friendly. Took care of me to make sure my PS4 was up and running and told me exactly what they did after doing it. Would definitely recommend going here if you have anything that needs to be fixed

Ca
Review №68

Great service! Quick! Very knowledgeable!! Will be using them again!

Ry
Review №69

I took my PS4 and my wifes laptop in to be fixed, while they werent able top fix the PS4 (no fault of their own), they were able to explain why and were able to fix my wifes laptop. Quick service had both back in a day. I appreciate the good work!

Ma
Review №70

Came in with a busted charging port and they had it fixed in an hour. Great customer service and very knowledgable, definitely recommend.

Da
Review №71

The owner and support is awesome! I cracked my screen and took it here to be replaced; they did and gave me my phone back roughly a week ago. Something must have happened a few days ago and I my display went bad I brought it back and in a matter of 30 min they fixed my display and helped me tremendously. They fixed it at no loss to me and gave me advice to better protect my device. I can’t thank them enough.

Jo
Review №72

Very helpful staff and quick to respond and fix an issue I had with my PS4. Definitely would recommend if you have any issues with your electronic devices. Fast, friendly and courteous service. Thanks for the help and service you provide!

Da
Review №73

Thank you for the fast and friendly service! My phone works perfectly now. Needed iPhone X screen replaced... definitely will return if ever needed in the future

Cr
Review №74

I HAVE A VERY BIG QUESTION DO THEY FIX XBOX HDMI PORT THAT ARE CHIPPED??

An
Review №75

We’ve used CPR for both our phone and Mac computer. Both times, service was excellent. They listened to the problem, charged a reasonable amount, explained how/why they were charging, fixed our electronics in a timely manner, and fixed them back to working order! Super impressed. Great service. Great people. Will definitely be using them for our electronic needs in the future. If you’re looking for somewhere to go, this is the place!

Mi
Review №76

The team at CPR were very efficient, and provided quality care with my MacBook. They ordered my part and it came in two days later. I brought them my laptop and they had it back to me the same day. I would recommend them without reservations.

Pa
Review №77

Such nice guys work here. They were knowledgeable, helpful, and very courteous. They put a new screen on in about a hour. Thank you CPR guys.

Rh
Review №78

CPR was the ONLY company to respond to me quickly for help via several website requests. I did not receive response #2 until over a week later. The work was done on time and I was charged exactly what was quoted. I would absolutely recommend these guys. They also price match! Nice and honest. Can’t go wrong!! Thanks guys!!

Ja
Review №79

The staff was excellent and the estimated time was wonderful. I got my phone fixed within 15 minutes and the estimated wait time for me was 30 minutes and they were fast and careful with my phone. I highly recommend this place for your phone or tablet to get fix and the website gives you a free estimate on how much you device will cost to get it fixed and it even will set up an appointment on which day and time works for you. Thank you guys for fixing my screen.

Ma
Review №80

First-timer: Email my request, fast response...impressed, walked-in next morning for drop-offServiced: Galaxy, Samsung S8:Customer Requested Tasks:a. Replace cracked back glassb. Dislodged submerged SIMS cardc. Install Invisible shied*Completed skillfully & promptly same day in 1 hr.**Staff members are attentive, sociable, professional, utilize active listening skills & recommendations. Best endeavors Team CPR!!!

Di
Review №81

They fixed our PS4 very quickly and at a very good price. I recommend CPR.

La
Review №82

A+ service. I had a battery replacement on my iPhone, took less than 45 minutes, works great. Best place to get an iPhone repair, Great customer service and affordable prices!

Nn
Review №83

Fixed and updated my 10 year old computer to better than new. It was done less than 24 hours. Prices were very good. The personal service, even better. Things were explained in terms I could understand. Thanks CPR & Jason for all you did and the confidence to come back again. Ive been telling all my friends how awesome CPR is. A BIG thank you.

Da
Review №84

It was clean and orderly. The staff was very friendly and helpful.

Ch
Review №85

I broke my Nintendo switch screen and they had it replaced overnight. Very impressed with their service. Fair honest pricing ,quality job and friendly staff. Can’t ask for any better.

Ra
Review №86

I highly recommend the gentlemen at CPR. They are upfront and honest about what your repair will entail and cost. They repaired my Note10+ that I recently dropped and it looks brand new. I am so happy with the customer service that I received. Not to mention, when you go into their shop it smells absolutely amazing every time and is very clean and organized. Friendly, down to earth employees who are awesome at knowing their job and making recommendations. This will be my go-to place from now on should I ever need a repair again in the future.

En
Review №87

JASON, was the bomb. He was polite and knowledgeable. They price matched there competitor.

gw
Review №88

Job well done

do
Review №89

My daughters phone had both the front and back glass cracked. We received a quote from a competitor which her insurance recommended. On a whim we decided to check out CPR. They were able to fix her phone and install a screen protector for less than the other company quoted for just fixing the screen. And it comes with a warranty! They also offer a military discount where the other didnt.

Jo
Review №90

Quality work at a reasonable time

Ra
Review №91

Fair prices compared to others. Even if its just a few bucks difference. Still. Fast and efficient.

Cu
Review №92

I have used this shop to get repairs on cell phones and two laptops. Great customer service. Repairs are always timely and the prices are good. I trust Jason and this shop to keep my personal data protected when they have my electronics

je
Review №93

Great service and friendly... they move very fast my phone was done within 15 minutes. I will definitely recommend this business to others and I will use them again..

Vi
Review №94

One of the best phone repair places fayetteville has. I break my phone regularly and ever since another place broke my last phone, I have gone to this one CPR place any time I need my phone fixed. (we are talking monthly visits lmao) They always greet me with respect and give wonderful service. Never had a problem with my phone after they’ve fixed something, besides me dropping it to much

N
Review №95

Good service

Ja
Review №96

Great customer service! They were extremely friendly and fixed my phone quickly. I went for a screen replacement, but they cleared out my speaker at no additional cost, which was causing my sound to be muffled. Would definitely recommend their service.

In
Review №97

Previously took my iPad for similar repair to another local company. Months later, begin having problems with my iPad. But would have to take back for full repair at full price. No warranty was offered. CPR offers lifetime warranty with their repair. Great customer service, quick repair turnaround time. Definitely recommend for your cellphone, tablet, or computer needs.

Sh
Review №98

He replaced the screen on the phone and price was very reasonable. Service was quick too.

Er
Review №99

If they dont have what you need, they will order it. I was very happy with my overall experience.

K.
Review №100

Had an issue with my Xbox One and gave them a call. They actually gave me an estimate right over the phone and told me to bring it on in. I dropped it off and picked it up the next day. Not only did they repair the Xbox, they performed some much needed maintenance and cleaning at no extra charge. My Xbox has been running like new since I brought it home. Thanks, guys!

Information
52 Photos
100 Comments
4.8 Rating
  • Address:926 Brighton Rd, Fayetteville, NC 28314, United States
  • Site:https://www.cellphonerepair.com/fayetteville-raeford-road-nc
  • Phone:+1 910-491-0987
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:11AM–4PM
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