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Mavis Tires & Brakes
1110 GA-85 N, Fayetteville, GA 30214, United States
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Mavis Tires & Brakes
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Ro
Review №1

Great experience! Awesome customer service. Made an appointment to get a new set of tires on Friday. I was greeted by Tiffany by my name upon entering the store as if they were expecting me!. Fast and friendly service, definitely recommend this store.

Mi
Review №2

I had taken my vehicle to GY three times because I knew that I had a leak. I was putting air in this same tire for a month 😩 because they insisted that the tire was good. My friend recommended that I go to Mavis on Hwy 85.This shop offered a very pleasant experience! The crew Mike and Rodrick were professional and spot on in finding the problem. Rodrick found that leak and showed me where it was. It took no time to replace it and I was on my way. It was so nice to choose how much I wanted to pay my replacement. This is my new place now.

Ma
Review №3

I have been coming to this location for the last couple of years and each time there seems to be a different staff; however this time, hands down, has been THE BEST experience I’ve ever had. Mike is awesome and makes sure that the job is done right and everything is explained. Even though GA roads keep me needing tires, I won’t be going anywhere else as long as Mike is here at this location!!

Ad
Review №4

The customer service I received at this Mavis location was exceptional! The Store manager was cheerful and friendly when I entered the store. I showed up here believing that I need an alignment and had previously gone to another Mavis location. They had quoted me a price but were too busy to complete the work that day. The manager was more than willing to match the price quoted by the other location and said the work could be done within about 45 minutes. I was surprised and very appreciative. After some time, a mechanic came out to discuss the vehicle with me and I was I very frustrated to find out that I actually needed a control arm in addition to the alignment, which was way outside of my budget that day. I was totally stressed out. I decided to not do the work due to finances and attempted to drive away with just the alignment although the mechanic did not recommend that. I didnt make it far before I realized that was a mistake. I returned to the location and they put the car back up on the lift and showed me what the problem was. This was very helpful because I didnt really understand what the mechanic told me about the problem. It would not have been safe for me to drive away, so I had to leave my car overnight, but I have no other vehicle and I didnt have a way home. Tiffany, told me again not to worry, that she was going to take care of me. She went out of her way to drive me all the way to my home! Where can you get service like that?!?!? She told me that she would take care of me and she really did! When I showed up to pick the car back up she gave me a great deal knowing my finances were strained at that moment. I dont even know if she knows how much she really did for me. I thank her for being such a caring human being during a time when everyone else seems to be using COVID as an excuse to give poor service! She really represents this company with the utmost thoughtfulness, care, and consideration. I am thankful I decided to come to this location and they will continue to get my business because of this experience. Thank you to Tiffany and the mechanics that worked on my car!

Co
Review №5

We love Mavis... they have amazing customer service... they really took care of us when we were in a bind. We used them before when we got the other vehicle all four done and we went back because of their awesome customer service... they kept my horrible day from getting worst.

Sh
Review №6

Wonderful experience!!! The staff was very professional and knowledgeable. Tiffany (manager) was so friendly and accommodating and Terence was informative and explained all my options which help me tremendously because car repair always sends me into panic mood. This is my second time at this location and I cant say enough great things about them staff! THANKS GUYS!!!

Eb
Review №7

I showed up not having the first clue as to what was wrong with my car. It was about a 2 hour wait but I explained that I had an exam due at 5pm. He was able to get my car back within 45 minutes and was able to diagnose the problem. Rodrick, then left to go get the supplies needed to complete the job and finished within the hour. I was so amazed by how quickly they took care of me!! 10 out of 10 service. Would recommend to anyone needing help, especially if you find yourself in a pinch. ☺️

ai
Review №8

I called Mavis Tires & Brakes and inquired about a new set of tires for my vehicle on short notice this past Sunday, August 22, 2021. They accommodated me with less than three hours to go before closing.Everyone was nice and professional and they did a good job with fitting my vehicle with new, balanced tires. The car rides smooth and very straight.I’d recommend them to anyone. You’re in good hands.

Mr
Review №9

Service is great as always!!! I was coming here when it was still NTB, and Ill continue to come here now that theyre Mavis. Management is great & service is superb as always!!!

Ta
Review №10

When I say Tiffany is a great person and makes things happen. I feel so relieved to know that me and my car are in good hands every time we come and she is here to help in any way….. Thanks Tiffany.

Pi
Review №11

Daryl and Tiffany were very patient in explaining the issues with my car. Tiffany showed me exactly what was needed and provided great alternatives that were more cost effective. Daryl was very concerned about my safety given the condition of my tire, brakes, rotors and struts, and assured me they would take care of the issues to make the car safe again. Thank you!

Ja
Review №12

My experience at this Mavis tire shop was very quick and reliable. I felt the front end really wanted to get me the best price and was completely transparent. Will definitely be back if I have anymore car troubles. Rodrick and Shawn were the ones who helped with this process. Thank you.

To
Review №13

My experience was one of the best Ive had with Mavis. Tiffany was awesome I will definitely return and refer others. Mark didmy tires he is a very nice young man. Quickand knowledgeable.

Ri
Review №14

I had the best experience at Mavis! Tiffany and Rodrick are so helpful. They help me with a last appointment to fix my radiator. I was traveling to nj for appointment. They saved the day! They even helped me by sending pictures of the repair! Please come to them if you need professional work done!

Su
Review №15

Tiffany and Mark are fantastic! I had an issue with my car after getting repairs done 3 weeks ago at another Mavis location. This location took very good care of my car and did the repair. I don’t like dealing with businesses with bad customer service. It is evident that they take care of the customer. Moving forward, I will get my car serviced at the Fayetteville store.

Mz
Review №16

Tiffany and Kelley were very professional! I came in for brakes and rotors for the front and the back and an oil change because I have to go out of town tonight. I usually go to the Mavis in Decatur. However, the one in Union City was closer to me but they werent accepting any more walk-ins for the day but I would accept my car under the condition that I wouldnt get it back until tomorrow.  When I called this Mavis in Fayetteville they scheduled my appointment the same day and I was able to get my car back within 2 hours! Also, I used the Flex Shopper option that they have so I didnt have to come out of pocket the same day which works perfect because not only do I have to go out of town but RENT AND TUITION IS DUE and my car needed some work! Tiffany was a very big help!! I really appreciate yall!!!!

br
Review №17

Happy with the service. Had to get an alignment due to another driver running me off the road. Tiffany was very good.

Ke
Review №18

Brought in the vehicle with a screw in the tire to Mavis. Some mistakes were made repairing it and I spoke to Sheldon, the store manager. Sheldon went above and beyond to correct the mistake and gave me a brand new tire for free. I was ready to never return to Mavis with my four vehicles but Sheldon and his employees changed my mind. Its customer service like that, that makes a business great.

Ni
Review №19

Returned to this location after 2 years because of poor customer service. The current manager, Tiffany was professional and communicated with me throughout the process. Im glad Mavis has made the correct changes in their personnel to ensure they are providing the best service possible

Em
Review №20

The manager, Tiffany she is professional, always smiling and she communicates with me throughout the process for my vehicle oil change. I am gonna continue coming to the establishment and recommend friends and family. Thank you Tiffany and Crew keep the good work. Manny..

Be
Review №21

GREAT PLACE GREAT PEOPLE FAST AND PROFICIENT... Had three tires done lead tech knocked them out quick... Sales lady is an absolute Doll... will return for future work... ps and shes stunning #Mavisthebest

R.
Review №22

Had a good experience with this location. The manager Rod is very good with dealing with public and they are really honest. They could have charged me for an alternator but just said I only needed a battery. I would definitely recommend this particular location.

Br
Review №23

Great customer service!Tiffanee is the best, she is very knowledgeable and super friendly. She even provided recommendations for future maintenance and services.

Ma
Review №24

Kelley was absolutely great!!! This was the last place I went to after having a flat tire in mid evening and they were about to close, but more than willing to help. They fixed my tires and my suspensions for a discounted price!!! Thank you guys so much, I really appreciate you all for your help at the last minute!!!

Eb
Review №25

Tiffany was awesome and very helpful. She got me in and out with no problems. Highly recommend

k
Review №26

Mike the mgr. is really nice and he treat his customers with respect and he took good care of my car and gave me good customer service. Thank You Mike for the service

ma
Review №27

First time at this location and using this company. I was very impressed with the service l received. The staff was professional, friendly , and service was quick. I had tires installed and received a really great deal. I think l will make this my new car care center. Thanks guys and keep up the great work.

Ti
Review №28

The shop was very professional and prompt with service. Had an appointment for new tires.. My car was finished faster than expected. Sean was very courteous and friendly

Sh
Review №29

Tiffanee did an awesome job! Explained everything to me throughly! I definitely would recommend this location!

Ja
Review №30

I came in today to get my car serviced. I was a walk-in and still was in and out within 1.5. Roderick was awesome with his customer service he made me feel welcomed and secure that the job would be done. I will be back for my next service

Fr
Review №31

Bought a new set of tires and 9 months later the sidewall of my left rear blew out..They would not admit it was a faulty tire and wanted to charge for a new tire plus mounting and balance.. Edit: the Mavis store next to Lowes took very good care of me and I will be back..

Do
Review №32

Awesome, fast friendly service. Tiffany is the best!!!! Will definitely be returning.

Mi
Review №33

Great customer service staff are very professional had an excellent experience I highly recommend this location

Sh
Review №34

Im a repeat customer of Mavis tires. I always receive fair pricing, and great customer service. Even if theres an issue, they work quickly to provide a resolve. Tiffany is a great addition to this location!

Te
Review №35

Good, fast service. I’ve gotten tires, brakes and regular maintenance done here for my Infiniti. Quality work.

Lo
Review №36

Tiffany was get and went above her job thanks Queen for the great customer service.

Na
Review №37

This location was wonderful. They took care of my car after a blow out this morning.

Ti
Review №38

Tiffany helped me and Im grateful for her. God bless her and her staff

To
Review №39

Too lazy to take a nail out and patch a tire. Also only aired up 2 tires to the recommended pressure. I wont be back.

Ta
Review №40

Best customer service ever. I was quoted a higher price at a competitor and when I called Mavis gave me a much lower price. I was pleased and will definitely be back...

Ca
Review №41

I am very impressed with this branch of Mavis Tires and Brakes!!! The manager Tiffani is polite and professional. She is a woman of her word and prompt with her response time. She is all about satisfying the customer! I would recommend this shop to any of my friends and colleagues! Keep up the good work!!

Jo
Review №42

Great Service! Had two tire blow outs back to back and had to get new tires, but my wheel studs were completely broken, they got my car serviced on the same day and got everything fixed for me to get back on the road to school safely!Definitely recommend this location! The Manager was great with customer service!

Ga
Review №43

Great customer service!!!!! Excellent team everyone is courteous, friendly and knowledgeable. Thumbs up all around!!!!!!😃

Ha
Review №44

I must say that this is my first experience at Mavis. When I arrived Tiffany and Sean were so great with their customer service. I couldnt ask for a better maintenance experience

Th
Review №45

My experience with Mavis Tires was great. Terrance and crew was professional and the customer service was great as well. The prices are reasonable and competitive. Good place to good for service.

Ei
Review №46

Thank you Tiffanee!@ Great service with a smile. Need anything done, see her.

Jo
Review №47

Huge shoutout to Tasia and Terrance for the quick turnaround! I drove around town looking for a shop that would align my lowered truck and got turned down from everyone but them. Very knowledgeable staff and highly recommended!

St
Review №48

I came into this store to get an oil change and tire rotation and as I walked in the energy in the building was excellent. There was 2 females running the business and they were very professional and made my service pleasant. The one lady Tiffany told me it was her first day at this store and I told her I would definitely be back and bring customers. My service didnt take long at all. Good job ladies keep up the good work.

Bi
Review №49

Manager Sean was awesome great customer service and very helpful.. he took time to walk me thru my vehicles issues even showed me a feature on my car I didn’t know I had…

An
Review №50

I came here for oil change and break pads and without my permission they put routers and ask additional money which I never asked and they never quoted before. I was coming here for long time but from now I will never come back here again. There is a new guy on the front desk today which I never see in past who is trying to rip off people. Really disappointed this time. Please don’t go there, I have a feeling now they never service your car and give your car back to you as it is. My car start making noise after this and when I told them and they agreed and acted rude when I told them to fix. Is this how you guys treated you customers?

Ru
Review №51

Great service, and great people. Highly recommend.

10
Review №52

Let me start off first by saying its a great feeling to know that people actually care. My interaction with mike pippins was great. I expressed my concerns to him about my car and he was open and honest with his suggestions about what could and could not wait. Its a great feeling having honest people in this line if work. I will definitely be back.

Da
Review №53

Great experience!!! Tasia was amazing and Terrence has the very best customer service I have ever received! You guys will have my business forever!ADDED ON 3/27Tiffany the manager was AMAZING! Her customer service is unmatched and she is friendly and she will go above and beyond for her customers. I will be a customer forever!!!!

Do
Review №54

VERY VERY great for experience! Staff was very friendly and very attentive to me. Especially Mrs. Tiffany! I will be sure to recommend to friends and family.

Be
Review №55

I had a scheduled appointment at 9 am the young lady at the desk informed me that it would be a little bit of a wait because they were short staff, but what happened next was a pleasant surprise even with short staff,they managed to get me in several customers out under the time she informed me of and they kept every one abreast every step of the way,please forgive me for not remembering the young ladies name but she, Shaun and their team were very professional and I give them 10s across the board!!!!

An
Review №56

My experience here was so phenomenal. It was very professional, yet felt as though the staff were my friends since high school. I love this place will definitely be back for future car needs and will be recommending this place to all my family and friends.

De
Review №57

Was there about 5 min and they already had my truck in the shop. Smooth , cool , friendly atmosphere. Loved it.

Fa
Review №58

TIFFANY IS A GREAT MANAGER. CUSTER SERVICE IS ON POINT.

Sh
Review №59

The best tire shop in Atlanta area. Ask for Kelly, pretty girl at the front desk.

Jo
Review №60

This location has great customer service. Terrence went above and beyond and I love the prices Tasia was also very helpful and her customer service was amazing.

Ch
Review №61

Team was great squeezed me in and fixed me up in no time. Thanks for the quick service.

Ta
Review №62

My experience was extremely satisfying. It was a pleasant wait . Terrance and Kelly was helpful

An
Review №63

This was my first experience with this brand. I arrived expecting a long wait, but was pleasantly surprised to be greeted with a smile, fast, and friendly service. I was out if there in less than a hour.Thank you!

An
Review №64

Tiffany levels of professionalism is impeccableTiffanys level of service is impeccable

Sy
Review №65

Tiffanee is so awesome man she made my experience great!

Da
Review №66

Over the top customer service! Friendly and inviting! Clean throughout! Will definitely tell friends and family to come over!

Li
Review №67

Great service. Down to earth crew who is willing to work with issues from parts to pay. Highly recommend.

Do
Review №68

Extremely pleasant experience at this location. The staff made spending my time and money with them easy and enjoyable. Will recommend highly!

pa
Review №69

I am from the southern part of Illinois and was having a bit of trouble with my car. I took it to Mavis and they were so kind and helped me right away. 10 out of 10 yeah

Av
Review №70

I came in for an oil change & I gotta admit that I had a pleasant experience at this store. The work was quick & easy. The techs were good & professional. Also Tiffanee & Tasia awesome in helping & each had great personality. I recommend coming here.

Dy
Review №71

Great customer service. Very professional and straight forward! The service you request is what you get. I was definitely impressed they put my spare tire and parts back in their right place (most people just throw it in the trunk), and made sure everything was taken care of before I left. I’ve replaced all my tires here and coming back for all my break and alignment needs. Great crew of guys! Thanks for taken care of me!

El
Review №72

Professional service writer. Liked how they stuck to the quote...

Ev
Review №73

Great service! Quick assistance and positive attitudes.

K
Review №74

Tiffanee & Kelley at this location hooked me up after the Morrow messed my car up and didnt meet the expectations they set for me as a paying customer. I will be returning to this location in Fayetteville for my car needs. Thanks guys!

Al
Review №75

The did a wonderful job on my brakes and were really helpful. The manager Tiffany was great

Fr
Review №76

Tiffany and Tasha provided excellent customer service and took care of my vehicle fast...thanks ladies

An
Review №77

They were quick and helpful, especially Eric. He went above and beyond with helping me as well as the others who worked there as well. The service on my car was actually a lot quicker than what I expected. No long wait, basically in and out. They helped me figured out what exactly was going on with my car which turned out to be a lot cheaper than what I thought I was going to spend. I will definitely be back for any other service I may need in the future.

Fa
Review №78

I just want to say that the front desk store manager Ms.Tiffany was very polite and she had good quality service she even made sure I was straight on pricing her and her crew got my car fixed fast and well so that you to yall I will recommend this store to all my friends and family

Be
Review №79

Great customer service and very professional people. The energy was great and friendly, Tiffanee was very engaging and had answers for my questions. Awesome staff and I will be back.

an
Review №80

So far so good. Labor charges low. Trying to find a good shop

Ar
Review №81

Tiffany was so awesome with my need getting new tires great personality!!! Returning to get two more tires see you in two week Tiffany 🤗

Ci
Review №82

Staff answering the phone was unprofessional. I like the company; but, not this location.

Ke
Review №83

Eric, Mark, Matthew, Terrance and Jasmine all provided excellent customer service! Eric was very helpful and stayed past his work shift to make sure my vehicle tires were balanced correctly and that fixtures were made right. Mark was very kind and professional. Jasmine and Terrance were understanding and helpful. I received exceptional service at a good price.

Sh
Review №84

Mike P was awesome. He took his time explaining the issue I had with my car. He made sure everything was correct before I left. I appreciate the full staff at Mavis Tires.

Te
Review №85

Fast and friendly service from the initial phone conversation to the ending goodbyes! Thank you Tiffany and the rest of the Mavis Fayetteville team

De
Review №86

Thanks to all the workers at Mavis especially Mark who changed brake pads, rotors, and greased the which were rusted inside the caliper. Some Mechanics were willing to stay over closing and still managed to finish is a reasonable time plus save me money on thinking I needed new brake calipers. Very nice people. I will return and thanks again.

To
Review №87

Quick and friendly service. Awesome staff! Technician was very knowledgeable of the service he was providing and what I needed for the care of my vehicle. I highly recommend...

Ro
Review №88

Always a pleasant experience. Technicians are informative and knowledgeable without being overly aggressive.

Cl
Review №89

My experience at this location .Tasia was amazing and Terrence communicated with me very well I will return

Ra
Review №90

Okay so here is the deal at Mavis Tires. Specifically the location at 1110 GA Hwy 85, closer to the Fayette Pavilion near Lowes. I wanted to purchase an old 2002 Ford 150 truck from a guy and needed to get a full diagnostic on it. Im talking about a full everything. Mavis scheduled a time for me to bring the truck to them. They gave me a report and suggested the truck was a good buy and I could bring it back to them to take care of any of the repairs So i purchased the truck and took it back to Mavis to fix the things they recommended. As with any old vehicle you fix one thing and something else jumps off. So after they repaired everything The truck is running absolutely fantastically. The service was great, the communication was great, the price was great, and the crew is really great. Great Job!

wi
Review №91

This was my first time at Mavis tires and brakes and Mr. Terrance really made me feel appreciate and how he made sure that i was at ease with getting my brakes done thank you so much and I will back

Te
Review №92

Great services. Everyone was very professional. No questions or concerns regarding my car went unanswered. I will definitely be recommending this location to family and friends in need of having their tires/brakes serviced.

Jo
Review №93

Mechanics move in SLOW MOTION. Guess they dont think that other people have things they need to get done.

Ma
Review №94

I went for an oil change. I made an appointment the day before. They got me in, fast service. Plus they had a coupon online so I saved a little. They also made suggestions of future services.

Ch
Review №95

Great Prices and good service.

Ed
Review №96

Mavis makes common checks with oil changes like brakes, tires. While 5 stars is a perfect experience, 4 stars is great, just not perfect. They simply look over your vehicle and they do what they say!

Yo
Review №97

My experience was good, the young lady Tiffany made sure that I was updated on the status of my vehicle while waiting. I was impressed on how well she communicated with me

Ma
Review №98

My experience today was awesome thank you Tasia and Tiffanee I will definitely return

Ke
Review №99

Tiffany the new manager is awesome. Very professional. They did my oil change very fast.

Na
Review №100

Terrence was awesome they are very professional and fast !!! I would definitely come back .

Information
19 Photos
100 Comments
3.7 Rating
  • Address:1110 GA-85 N, Fayetteville, GA 30214, United States
  • Site:https://www.mavistire.com/locations/fayetteville-hwy-85-ga.asp?ab=NTB&utm_source=yext&utm_medium=local&utm_campaign=local
  • Phone:+1 678-465-7693
Categories
  • Brake shop
  • Auto tune up service
  • Tire shop
  • Car repair and maintenance
  • Mechanic
  • Wheel alignment service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–8:30PM
  • Thursday:8AM–6PM
  • Friday:8AM–5PM
  • Saturday:9AM–5PM
  • Sunday:8AM–6PM
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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