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Christian Brothers Automotive Fayetteville
2870 E Joyce Blvd, Fayetteville, AR 72703, United States
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Christian Brothers Automotive Fayetteville
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Le
Review №1

My wife went to get the check engine light checked, headlight bulb replaced - we have the replacement bulb in the glove box - and wiper blades replace.They suggested she replace both headlights, when all she wanted was the bulb replaced...then wanted to charge her $200.00 to replace the windshield wipers.After my wifes visit and another friend of hers who was told her transmission needed to be replaced...when in actuality it was just low on fluid, Im not going to sit idly by and let my wife or any other women get taken to the cleaners.

St
Review №2

Great service and excellent diagnostics. Fair prices and quick too. Top notch

Ha
Review №3

When I go to Christian Brothers they ask me every time if they can keep my car and do it tomorrow because theyre constantly behind. I have one day off in the week so this never works for me; meaning I have to drop my car off for a full day and then come back and do it again the next week to fix one problem. When I went last they took two days over the span of two weeks to fix a leak in my car and then still left the car disassembled when I picked it up. The one thing they do well consistently is the shuttle service. Theyre really nice but niceties dont fix my car.

Ka
Review №4

Great mechanic work combined with what I call courting the customer. I like the peaceful waiting room, and nice coffee, and the bottle of water in the car was the cherry on top. I feel like Christian Brothers appreciates my business. I also value the reasonable prices and the friendly and honest people. Keep up the good work and thanks!

Ma
Review №5

I brought my 2015 Nissan Versa in to get an estimate for repairs when my vehicle was making scraping noises on right turns and humming loudly / vibrating when driving (especially on the highway). When I called in ahead of time, they said it would be a level 1 test and inspection and should cost around $65 for the estimate. They had a free shuttle service, which was very convenient, so I brought my car in. They were very polite and friendly. They asked if I also wanted a courtesy inspection, and I said yes.Unfortunately, the initial estimate was around $4,000, because it included routine maintenance (the car is almost to the 100k mark) like a tune-up, spark plugs, oil change, air filter change, serpentine belt, flushing fluids, etc. The estimate also recommended replacing all struts, shocks, wheel bearings, and brake rotors/pads on the vehicle. After explaining how many of these items were not urgent, the estimate was reconfigured to cost just under $2000 to replace all the wheel bearings on the vehicle. In the notes from the inspection, I found Rear struts are leaking hydraulic fluid and front shock struts are making excessive noise on turns and bumps, need to test drive and confirm struts are source of noise after replacing bearings for noise isolation. So I wasnt convinced paying nearly $2k to replace all wheel bearings, but not the struts would even solve the issue. They did warn me that not replacing the bearings right away meant the car could seize up while Im driving it, which would be very dangerous. They were also initially going to charge me over $120 for the estimate (a level 2 test and inspection), but did only charge me $75 (the cost of the level 1 test after tax) when I brought up I was initially told it would be a level 1 test.I was concerned that instead of diagnosing the problem (what I paid $75 for), they were intending to just replace all parts that could be possibly be associated with the problem. So I picked up my vehicle (their shuttle service both ways was very convenient!), paid the $75, and brought it to University Auto in Fayetteville (on a friends recommendation). I dropped my car off at 7:30am and University Auto had diagnosed the problem with an estimate by 11am. $637 to remove and replace the wheel bearing hub assembly (one side only) and to replace the pads and rotor for the front disc brakes. It was done within one day and is working great!Although the service at Christian Brothers Automotive was friendly, the free shuttle incredibly convenient, and I appreciated all the videos and pictures they included in the inspection report of the vehicle, in the end I wasnt confident they were accurately diagnosing the problem that needed to be solved or that they were charging reasonable prices, which is ultimately the value Im looking for.

Br
Review №6

I scheduled an appointment with Christian brothers automotive and expected to get my car fixed within the next day. I took my car that morning before work at 7:00 a.m. to get fixed when I went back after work at 4:00 p.m. my car had not been touched. They told me to come back the next day and they would look at my car, so I did. After they looked at my car I had tried asking them what the pricing would be and the man at the front desk was unsure so I tried calling back and he told me he would contact me, several times they never did. When I would call them and ask them about the car and what they would suggest they would tell me something different each time. They didnt update me at all. One day I had called and they told me I needed a new engine, I had called the next day and they said if I changed the oil pump it could fix the problem with the car for years to come potentially. The oil pump is cheaper so of course that solution was best.The next day they claim they cant fix oil pumps and the refuse to service me unless I want to buy an engine. They wasted my time, because if I would have known that they would refuse service or could not fix oil pumps I would have clearly taken my service elsewhere. I spent this whole week keeping in contact with them and payed them $60 to look at my car. I would NOT recommend Christian Brothers Automotive,I hope this review helps someone decide a better Auto body shop for yourselves. Just trying to save people from wasting their time and hard earned money!

ca
Review №7

Originally I had left a one star rating with fairly choice wording but after having done that the owner reached out to explain the situation further from their perspective and changed my mind. I went in knowing there were problems and had them do their level 2 diagnostics and they came back to me with 3 issues. One being the brakes that I went ahead and had done. Regarding that actual service, I have no issues and was completed in a speedy and satisfactory manner. Where our miscommunication occurred and what caused the original poor review was the other two issues. I had held off at first due to my financial ability at the time but called back inquiring about the severity, knowing I had to make a 300 mile road trip the upcoming week. The technician I spoke with gave me the impression the issues were fairly severe and needed to be addressed particularly before a drive like that. What he was meaning to portray was more along the lines of, this is a liability issue that I cannot sign off on being totally safe for a drive like that but not an immediate issue that will 100% cause problems if said drive is done. My suggestion would be to be as hands on as your own car knowledge allows or have them explain to you as in depth as you will understand (which they do make particularly easy) as to not have a problem like this. The drive was 100x more stressful than it needed to be and my frustration was amplified after going to a trusted shop of mine who came back and told me the other two problems were not a big deal and fixed them for free when I was planning to pay Christian Brothers $1400. This is a shop looking to be proactive about problems and not have you come back as often if not needed to, so they will want to do as much as they can. MAKE SURE you are VERY clear if you goal is to fix what is absolutely necessary and for the lowest cost because if not they will assume that you are on the same wave length as them. Do I think they are a tiny bit over priced? Sure. Do I think they were trying to screw me over the way I did before speaking with the owner? No. If you’re someone who really cares about your car, keeping as close of an eye on it as possible as far as upkeep, and willing to pay slightly higher rates for a speedy, clean shop with a taxi system, this is your place. If you are trying to keep your car as maintained as you can afford with a shop you can 100% trust you’re not overpaying for, this maybe isn’t the place for you.

Sa
Review №8

Every single one of their staff was absolutely amazing. They literally saved me and my daughter’s life on our road trip home, by finding what was making the car vibrate! (A wheel with only one lug nut holding it on) I cannot begin to thank them enough, and would very highly recommend them to anyone living anywhere close!

Ju
Review №9

My family was taking a family camping trip in the Arkansas area when i must have driven over something causing steering issues. Obviously I was extremely concerned with my entire family in the car and also not knowing the area mechanic shops I was nervous about our trip being ruined. I was completely relieved to find a Christian Brothers in the area, since we exclusively use the one back home. We ended up damaging some front end components, they were able to identify the problem, gets the parts, and fix the job all in the same day. They shuttled us to their local mall while we waited, called us throughout the repair to keep us in the loop, and then came and picked us up too. They told us about the nationwide warranty that I can use back home. I felt the price was a more than reasonable for the customer service, value of the shuttle, and peace of mind the warranty gives me. Thank you

Ma
Review №10

Great service! Did the oil change today and they gave me full car checkup for free and told me what are the concern for the car. They will not force you to fix stuff by them. Really gentle and honest people working hard.

Do
Review №11

Professional, friendly and did great work for a reasonable price. I love being able to grab free coffee then using the shuttle to get where I need.

ch
Review №12

I recommend Christian Brothers Automotive because they are extremely knowledgeable and honest. If your car does not need a service, they will tell you! I really appreciate that. Their communication is fantastic. They are a good trustworthy company and I enjoy doing business with Christian Brothers Automotive.

Kr
Review №13

Professional and courteous. Just when I thought they lost their touch I was convinced otherwise. Thank you crew!

Sk
Review №14

Christian Brothers is HIGHLY recommended! I called one evening to see if I could get an oil change the next day (last minute) and Colten squeezed me in THAT evening before closing time. Great staff and wonderful service! Thank you, Christian Brothers!

Va
Review №15

Straightforward and clear communication. Reasonable prices.

Ro
Review №16

Top notch service and technicians. I had both of my cars serviced in 1 day, on time and within promised costs. Lobby has wifi and was comfortable to sit in while doing work on my computer. They performed regular maintenance (oil change, tire rotation, alignment, etc.), diagnosed and resolved a noise for me, and also identified, with a very thorough pictorial inspection, some other repairs that will soon be necessary . Ill be back. Thanks!

Da
Review №17

Great Service! Very personable and knowledgeable staff.

Ne
Review №18

Excellent customer service. Fast and easy way of doing business. Might be my new mechanic now. Well done. Bill was great!

Re
Review №19

I was quoted 300 dollars to fix my ABS sensor over the phone, I agreed to this, and dropped the car off with them. After they told me my car was done, I came to pick it up at the shop. They told me it was going to be over 600 dollars. They tried to tell me that they told me over the phone about inspection fees, they didnt. They proceeded to lie to me and try to defend themselves. I knew what was wrong with the car before I took it in there, I told them what needed to be fixed, but they still tried to charge me for their inspection. Complete ripoff and waste of money. If you value good, honest work, dont waste your time with these people.

Ji
Review №20

These guys know how to get the job done and deliver service. The desire to serve was obvious from the first phone call through gathering up my keys to leave their premise. Highly recommended.

Si
Review №21

They offer the best service and have the most friendly staff! I do not know a lot about cars and thought I had a major problem with my car however turned out it was only a small problem, but they offered me exceptional service anyways and did not even charge me due to it only being a minor issue. They are honest good people! I wish I had discovered them sooner and will now only be taking my car to them whenever I need it worked on. If you are looking for a honest, friendly, and highly reliable place to take your car to get it worked on, this is the place to go!

Br
Review №22

The employees seem to be knowledgeable an very helpful. They got my truck up and running when I came to Arkansas so my girlfriend an her son could spend time with her mother an other family members.

Cl
Review №23

Everyone is friendly. Oil change took over two hours. Only wore mask when talking directly to customers. Charged $39 for a $19.99 deal, which is still better than most but waiting two+ hours?

Of
Review №24

I work in one of the buildings located behind Christian Brothers Automotive in Fayetteville. My car would not start one day so I called CB due to the close proximity. One of the employees WALKED over to my car and tested the battery. My battery was dead, but he was able to get it charged enough to drive back to the shop. He drove it there, replaced the battery and drove it back to me. AMAZING service! I will be using them in the future!

Jo
Review №25

Must have had a change in management.Over double on parts!Over double on hours!Insisted on charging diagnostic when the issue i knew the issue! $145,00AVOID AVOID AVOIDDid it myself .1 hours from watching YoutubeKnew it wasnt worth Over $800.00.. spent $50 in parts and didnt even have good tools. SCAMMERS

Jo
Review №26

My son, who is at the University of Arkansas, took his car in for inspection last week. He sent me the results this morning. The report that I saw set new standards for professionalism and generosity. It included a complete set of photos and descriptions of areas of concern and they didnt charge him a penny! I was able to see the issues remotely and get a better idea of what is going on. Ill say it again: this is, in my experience, a new standard of professionalism and generosity!

Ju
Review №27

The owner was professional and polite. Lent his ear when I was describing my issues and also acknowledged that I was at least familiar with cars and their potential issues. He also called about a couple of things such as my oil and check engine light to see if I also wanted them to tackle those problems so I was fully satisfied with their services. I already knew about these issues and it wasn’t necessary those were fixed but the fact that he checked with me was thoughtful and respectful. My car was done quickly and the work was top notch. The car runs great and I would definitely recommend to anyone who has issues with their vehicle to consider Christian Brothers before any other shops around. They are courteous and knowledgeable and you will not be disappointed.

R
Review №28

Very polite and timely. Loved there report to align my front end.

Ma
Review №29

This place is great! After several bad experiences at a local major auto dealership I researched Christian Brothers and I’m glad I did. Customer service is great, repair work was done well the first time, and they looked for ways to save me money.Do yourself a favor and check them out.

Ta
Review №30

Great service for a decent price. I went in for an oil change and they offer to drop you off and pick you up if the car work will take a while. They offer water and a quaint, comfortable lobby complete with outlets for charging your devices. The front desk and mechanics are pleasant and respectful.

So
Review №31

Everyone here is so helpful, nice, and accommodating. I recommend them to all my friends in fayetteville. They work quickly and efficiently and always have the customer in mind.

Pa
Review №32

Great service! I had a somewhat unique issue. The staff was very accommodating and understanding.

Ma
Review №33

Simply a good and reliable place to get your car checked and repaired. They also made the whole process easy and convenient by using a drop box and ability to make an online appointment. The prices for their services are fair.

La
Review №34

I had an excellent experience at Christian Brothers Automotive. I had gone to them for an alignment after purchasing new tires for my car a few months back. I found them to be very professional, respectful, and efficient. They aligned my tires properly but not long after I noticed my car pulling to the right when I accelerated. I took my car back to them and they examined it again at no cost to me. They asked me several questions in an effort to understand the problem and find the solution, and discovered on examining the situation that the tire company had installed one tire that was different than the other 3! When my car was completed they were a little late in coming to pick me up to get my car, so rather than picking me up in the company shuttle vehicle and taking me back to the shop to get my car, they just drove my car to me and waited for someone from their company to come and pick them up. They even put some gas in my car as an apology for being late! I will definitely keep them in mind for my future auto repair needs!

Ja
Review №35

Great overall experience and value. The online tools for communication were awesome and they were very transparent in diagnosing a fuel issue on my diesel truck. Definitely the place to take your car or truck for service.

Ch
Review №36

Very professional and trustworthy. I dont think I will be going anywhere else in the future when I need repairs done.

Su
Review №37

No one ever called me back o called last Friday the guy who I spoke with said give him about 1hr and he would call and text me but did not here from him I think his name was, Steve

Ry
Review №38

Rob and his team took excellent care of me and my car. They fixed an issue that other shops couldn’t. I will always take my car to Christian brothers because I know it’s in good hands. 10/10 would recommend!!

Jo
Review №39

My wife and I highly recommend Christian Brothers Automotive. We are very impressed with their professionalism, friendliness and overall customer oriented way of doing business. They are great people running a great business. We will be back.

Da
Review №40

Better service than anything Ive experienced with dealerships or 3rd party.

ko
Review №41

This is a first class top notch establishment! Very impressed with the customer experience and overall quality here. Not a single complaint I will not go anywhere else for my automotive needs and will be sending every one I know here. And you should do the same. I promise you will not regret it.

Da
Review №42

Very professional people that work there

Ro
Review №43

Christian Brothers Automotive makes getting an oil change fast, easy, and convenient with appointment booking and shuttle services.

Ki
Review №44

Very friendly and helpful staff on the phone and at reception. Service was completed in exactly in the amount of time they estimated.

Wi
Review №45

This place was great. Hands down. My brother is a mechanic and no longer lives here so I had to really on someone else. Not only did they fix the problem they gave my truck a free diagnostic check and recommended some small things I could do myself to help maintain my vehicle. They also provide a shuttle to wherever we wanted to go while we waited. It was a great experience. Will recommend highly.

Ha
Review №46

My experience at CBA was awesome! They were very transparent about what was wrong with my truck and what needed to be done to fix it. The office personnel were kind and attentive, and my technician finished the job in a very timely manner. I also appreciated the free shuttle service to and from my place of work. Overall 10/10.

Th
Review №47

CBA made every step of the way effortless and painless with through and through transparency and professionalism. Theyre quality of service, both on the cars, and to the customer is unmatched to any other business Ive been to, automotive or not. The owner of the shop even went out of his way to pick me up and shuttle me from the airport. I could not be more grateful for is a cut and dry great business all around to take care and service my car. I will recommend them to anyone and will continue to bring my car to them as long as Im here in fayetteville!

Ja
Review №48

Absolutely great place. The owner Rob is a great guy. Technicians and everyone who works there are also top notch. Super transparent about everything. They’re definitely not in it for the money like some shops out there. They genuinely want to provide good service and take good care of you. If you ever have any vehicle needs take it to them. They’ll take great care of you for a very good and honest price for the service. Highly recommend!

Jo
Review №49

Nicest automotive repair facility I’ve ever dealt with. The Chick-Fil-A of car repair! Shuttle service is the greatest.

Ro
Review №50

I use this shop for all my regular maintenance and mechanical issues. Always honest, informative, and reasonably priced. Everyone Ive interacted with has been kind and professional. Love the shuttle to and from work which makes it easy to fit car care into my routine -- along with so many other little touches CB does to raise the bar.

Re
Review №51

They were helpful, friendly, expedient; they gave me a Veterans (military) discount; they also had comfortable couches with usb chargers while I waited for my vehicle to be finished; Ill be back here when my car needs future service!

Ke
Review №52

This was my first experience with CBA and it was excellent! They were professional, friendly and on-time. The work order was clear and the results were explained at pickup. I especially appreciated being shown an issue that wasnt a problem yet but that I should keep an eye on. It was like working with a friend. They will have my business from now on.

He
Review №53

Christian Auto Brothers refused to give up when my initial car problem wasn’t solved. They saw my car three times in total and even drove it around for hours to recreate the issue. That’s dedication and fantastic customer service. Very appreciative to them and will absolutely be returning for all future auto needs!

An
Review №54

Christian Brothers provides a totally different car care experience. I received photos and a detailed description following my oil change. Recommended repairs were explained and prioritized. There was no pressure to purchase more services or upgrades. Communication was honest. I love the free shuttle service... and so does my dog! Thank you guys.

ma
Review №55

This was my first experience with Christian Brothers. I went by to see if they could do some fairly specific modifications to my truck. The customer service experience was great from the start and the price was better than other shops I had gotten quotes at...as well as the customer service. I decided to go with them based on that experience. They completed the work faster than I had expected and I was driving my truck again within a few hours. Christian Brothers will be my go to shop from now on.

Ja
Review №56

Rob and Tiffany are amazing! They went above and beyond to help me with my automotive repairs. I am so thankful for their honesty and willingness to help. I cannot recommend Christian Brothers Automotive enough!

Ca
Review №57

Yesterday my car had a very low tire. I made it to the nearest Automotive Business... Christian Brothers Automotive. A technician was happy to immediately put air in my tire, of which he discovered a nail in the tire. To my surprise & joy they offer FREE TIRE REPAIRS. They kept my car & gave me a ride home, per their FREE SHUTTLE SERVICE. Not long after, they picked me up & I got my car back, with a repaired tire & a complete Auto-Inspection, where they found additional repairs/services needed, & gave me a full diagnostic report, with an estimate. This new business offers a friendly professional atmosphere, timely service, engaging technicians, text updates, diagnostic & service reports, reasonable estimates, shuttle service, quality repairs & exceptional customer service!! They even left a complimentary water in my car upon pick-up. I will definitely be using them for my future Automotive needs/repairs, & referring them to all!! Thank you CHRISTIAN BROTHERS AUTOMOTIVE for making me feel like a valued customer, present & future!! C.L.

Ch
Review №58

They have literally gone above and beyond for us in a time of need. They were super nice and worked with me 100%. These guys are amazing and a true blessing would recommend them to everyone! Thank you guys for your amazing service. If i could give 10 stars i would!

Xi
Review №59

I really like the experience of having my car repaired at Christian Brothers. The staff were so kind and responsive to my requests and questions. The shuttle service was also great which was so convenient. I would definitely recommend CB to anyone who is looking for a reliable and quality service for their loved cars.

Je
Review №60

I felt like a valued customer I look forward to my next visit

Ru
Review №61

Superb customer service. This has been the best experienced I’ve ever had getting my car worked on. I greatly appreciate the help!

Ka
Review №62

My car broke down on the way home from work the Monday before Thanksgiving, and CBA turned a stressful situation for the college girl into a breeze! Thanks to them, my travel plans for the holiday barely felt the interruption!

Ch
Review №63

Its difficult to trust others to work on my car as I try to maintain it mostly myself. The Christian Brothers of Fayetteville AR gave me the confidence in trusting them and they did right by me. Very knowledgeable, informative, friendly and above all Professional. I will continue to give them business. I have recently relocated to the Tulsa area and I am confident their branch here will give me the same if not better business. Outstanding honest and professionalmechanics are hard to come by these days. As far as I am concerned they are the standard. They are also very military veteran friendly. Keep it up Brothers.

Ni
Review №64

My truck wouldnt start in a nearby parking lot. The owner was gracious enough to personally walk over and help me get it jumped so I could drive it over to the shop. Then he got a tech to replace the battery and on top of that cut me a deal on the labor. All this 20min before closing time. Needless to say I was incredibly thankful.

Pa
Review №65

Always go here. Love that they send me a link via text to all the repairs they are seeking to do and let me confirm and deny what I want before getting to work

Kr
Review №66

Had a fantastic experience with everyone at Christian Automotive. I felt like the work was honest and very reasonable. Tiffany dropped me off and picked me up from work which was amazingly helpful. They put a bottle of water in my car when they pulled it up after check out. Would definitely recommend using this business. Thanks Christian Automotive!

Ji
Review №67

WOW !!! IS WHAT COMES TO MY MIND FIRST. THE PROFESSIONALISM IS BAR NONE. Tifanni at the front is super knowledgeable about automobiles and she has an amazing team of qualified and certified technicians backing here up everyday. They just finished working on a customers 08 BENTLEY with a front end alignment and noticed a bad right front tire and they were able in source a new tire and get it all taken care of for me. I would say they are the complete package at CHRISTIAN BROTHERS OF FAYETTEVILLE.

Jo
Review №68

Very impressed with the service and facility. Their office is literally like walking into a doctor or dentist office, very clean. They are very thorough in their courtesy inspection. The staff is very polite and professional. I will go back and I highly recommend this auto shop to service mine or anyone’s vehicle.

Te
Review №69

The service at Christian Brothers is top notch! They are the most friendly folks and do everything they can do accommodate you. The prices are great. Extremely clean and well kept facility as well. We only take our vehicles here now!

Am
Review №70

I went in there today for the first time to have my truck looked at after a really bad experience at another mechanic shop. I can not say enough good things about how sweet and caring these people are! They have a shuttle service if you need to get to work or something thats a first for me! I will absolutely be using them for every service in the future.

De
Review №71

Very prompt and a thorough diagnostic.

Xo
Review №72

Very professional and knowledgeable. All my concerns were addressed and everything was well written out, explained, and most importantly fixed. We had a great experience. Also loved the convenience of early drop off and free shuttle service.

Cl
Review №73

Very impressed with Christian Brothers Automotive! Felt like a valued customer the first time I walked in the door. They were great about discussing concerns, explaining what was being done and provided an honest opinion on work that was recommended! I would highly recommend them because its really hard to find a shop this size that still has integrity!

Em
Review №74

I was in town for just a couple of days in August, and had a return trip of several hundred miles in the morning. Id wanted to get my tires rotated before I left to squeeze a few thousand more miles out of them but hadnt had a chance. There are several Christian Brothers shops around town at home and they have a good reputation, so I stopped in to Mr. Crists place just a few minutes before closing, not hoping for much. He paid one of his guys to stay a little late and got it done right away, and was super friendly about it. I couldnt have asked for better service. Highly recommended.

Sh
Review №75

Where to begin?! In all my years of car repairs I have never had such a wonderful experience! At every turn I was impressed with their business model. The blend of amazing customer service and technology were truly impressive.Andrew took my initial call and was my contact throughout the day-his customer service skills and ability to answer my questions were exceptional.Shortly after dropping off my vehicle I received a text stating that my technician had begun the inspection and 25 minutes later I received a text with a completed diagnostic report and pictures of the problem areas.After calling and authorizing the repairs I continued to receive texts updating me with the status of the repair and the Estimated Time of Completion. I also received a text asking if I would need a ride to come pick up my vehicle.Sheila, the co-owner, arrived promptly at the designated time, and was delightful--so friendly and pleasant as we chatted during the drive.Upon my arrival I was greeted by Rob, the owner, who welcomed me and offered me a cold drink while Nate, my technician, finished the repair. Rob then took the time to explain some of what they do.When Nate was done he came inside to introduce himself and to answer any questions or concerns I might have. He has to be one of the most knowledgeable, well-spoken mechanics I have ever done business with.The entire experience was exceptional from beginning to end and I have never felt so comfortable and confident with an auto repair shop.Please consider giving Christian Brothers a call and supporting this phenomenal group at their new Fayetteville location. A true asset to our community!

Ka
Review №76

I am happy to give my first ever google review to Christian Brothers Automotive! They are aways very kind and accommodating! For my most recent visit, I had originally made my appointment for the beginning of the morning, because I wasn’t sure if I was working that day. When I found out I was off, CBA was really cool about letting me push that appointment back to the afternoon. For my first visit, I had concerns about my alignment and asked them check it along when they did my oil change. When I came back to pick up my car and asked how bad my alignment was, they told me it wasn’t anything major and they had gone ahead and done the adjustment for me free of charge! So instead of spending in the neighborhood of $180, I just had to pay for my oil change! Both times I’ve visited, the manager has spoken with me directly to make sure I understood everything that was going on with my car and had a clear idea of my options of service! I typically try to give my business to local “mom & pop” type shops when I can, but after visiting a few other local shops that made blatant attempts to take advantage of me and rip me off (probably because I’m a college-aged woman), I have no issue giving all of my future business to Christian Brothers!

Bl
Review №77

The staff was very nice and explained everything I had questions about!Love their shuttle service that made it easier for me to not have a long break out of my day for car maintenance.

Da
Review №78

The customer service experience I had at Christian Brothers Fayetteville was second to none. From the moment I stepped in Rob made sure I was comfortable, answered all my questions and made sure I was fully aware of the maintenance and associated costs. Never have I encountered a business that provides such a warm and comprehensive experience for their customers. Ill be a customer for life.

Ja
Review №79

My first experience with CBA was amazing. The owner went above and beyond to make my LOF service that went twice as long as it should have right. He did more than he needed to. He explained the unforeseen circumstance that made my wait longer that day. Great service, fantastic customer service and an all around blessing.

St
Review №80

WOW WOW WOW. I was incredibly impressed with the service when getting an alignment done. The people clearly know a thing or two about stewardship and exceeding expectations. All of this at an exceptionally fair price. We need more businesses like this. I will definitely be back.

Dy
Review №81

Wonderful people owner is an honest man that will do anything and everything to make she you are happy with your visit to his business! I went to have my oil changed and will NEVER go anywhere else absolutely greatest experience I have ever had was able to drop my car off go to work and pick it up after words no questions (besides car related) asked just amazing people and I would reccomend them to anyone and everyone who wants a job completed right the first time!

Jo
Review №82

A repair shop experience unlike any other. They were professional and friendly. My problem turned out to be tires so I had to go elsewhere and they didnt charge me anything to inspect the vehicle and determine this. When my car does need service I will definitely be back!

An
Review №83

These guys are absolutely wonderful! From the first phone call with Nate, who took the time to explain how things worked from start to finish, made a very stressful situation so much easier! Andrew was so sweet and thoughtful when I realized I left my other keys on the counter, he got them and after he got off work he brought them to me at my home!! And the updates on the progress and process of the repairs was above and beyond expectations!! So I would recommend these guys to everyone! Thank you Christian Brothers staff for everything!💕💯

Fr
Review №84

Very nice and clean operation. Waiting area and restroom very clean. Service is curious and professional with drop off and pick up service.

Cl
Review №85

I called Christian Brothers today after meeting a person in the community that desperately needed to get their car up and running. I explained to them on the phone that it was a bit of a complicated situation that needed to be resolved quickly, and they stepped right in. The folks at Christian Brothers not only called to arrange the tow truck but they were extremely generous with their time and helping with the parts. I could not be a bigger fan of this business. They are leaders in our community and they go above and beyond to help those who need it!

Pa
Review №86

I wish I could give this place a 10 star. They treat you like family.Top quality. Top service. This is the only shop that I would recommend in NWA.

Ja
Review №87

Excellent service!! I was a walk in had no appointment and still took care of me and gave me great service! Would definitely recommend!! Love the guys there! Feeling blessed.🙏🏻🙏🏻

Ll
Review №88

Fast, friendly service. Very clean business over all! Checked my car for alignment and then did the job professionally!

Ta
Review №89

Everyone is so darn nice here. From calling on the phone to make an appointment to bringing my car in to their location, the customer service was nothing but exceptional! I stayed while my car was getting worked on and they were beyond accommodating! Would recommend this place to anyone and everyone. The waiting area feels so homey and comfortable as well!

Ma
Review №90

Great Group of people that wants to earn your business through their skills and honest business. They provide great services like their shuttle to and from. I have known the owner for many years as an Engineer Manager and President of a Tier 1 automotive OEM serving the greater Detroit auto manufacturers engines plants across the USA.

Ma
Review №91

I scheduled to have my oil changed on my only day off. CB was right on time in servicing my vehicle. They checked all of my fluid levels and even put air in my tires for the cold weather. They made me aware of a leak that could begin happening I. The future around my oil pan bit did not pressure me to fix it. They stated that they were there when I was ready. I told them to schedule it with my next oil change.

Ja
Review №92

If I could give more than 5 stars, I absolutely would. I am 48 years old and this is the best customer service that I have witnessed in any industry. Rob and his team went over and above anything I could have wanted while trying to determine my brake problem. I can not recommend these guys and gals enough. Please give them a call and let them show you what I am talking about!!!!!!

Be
Review №93

I brought my Chevy Colorado in for oil change. They checked it out for me, giving me proof with pictures. Service was top notch!! Soft, nice music, beverages, and quick service rounded out the experience, I thought. Then today, (the day after) I get a phone call checking with me to make sure all went well. I am definitely sold!! It is definitely worth the drive from Siloam Springs. Thank you fo peace of mind.

Sy
Review №94

Very professional business, knowledgeable and they provide thorough inspections with photos.

Ka
Review №95

These guys were kind and very good to work with. I left with full confidence in the work theyd done with my car!

Te
Review №96

Very nice atmosphere

Li
Review №97

They are so thoughtful and kind. Best experience I’ve ever had with an automotive place.

An
Review №98

Nice staff

Ry
Review №99

Absolutely amazing customer service. Very honest group of gentleman. Highly recommend for any service needs! A+

Au
Review №100

Christian Brothers Automotive customer service greatly exceeded our expectations! They went above and beyond repairing our Honda Pilot. I would highly recommended anyone I know to their shop.

Information
63 Photos
100 Comments
5 Rating
  • Address:2870 E Joyce Blvd, Fayetteville, AR 72703, United States
  • Site:http://www.cbac.com/fayetteville/?utm_source=GMB&utm_medium=organic&utm_campaign=fayetteville
  • Phone:+1 479-316-4251
Categories
  • Auto repair shop
  • Auto electrical service
  • Auto radiator repair service
  • Auto tune up service
  • Car inspection station
  • Car repair and maintenance
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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