Been customers here several year never any issues upgrade plan is good to get newer devices at a lower cost only a few black out areas where the service dosent work but most services probably dont work great in these areas because if large trees ect

MetroPCS is the only cellular phone service Ive had where the customer service is excellent every time I need it. They are always very friendly and very helpful and solve every issue I have had. With that said I havent had many issues with MetroPCS in the many years I have been with them.

Staff was very friendly, helpful and knowledgeable about the phone and transferring all data and apps from old phone to new phone.

Both of the guys were very patient with me.

Raed was awesome. He answered all of my questions and really was helpful for me coming in with no idea what I wanted exactly. Im leaving happy and will come back to Raed for my next upgrade! THANK YOU!

I had the best experience getting a new phone. Metro by T-Mobile is the place to go. William is Awesome!! Hes really into his job and hes pretty funny too! You know how sometimes getting a new phone can be dreadful?? Not here. Be sure to come to this Eustis location when youre ready for a new phone with the best deals!!

Came in today. Paid for a warranty on my screen less than a week ago, Steve was extremely nice I had my receipt just like they told me to keep and they replaced t right on the spot. Cleaned my phone and made sure it stuck great! Such amazing service and true to their warranty process. Only Cell phone store that I know of that warranties their accessories!!!! Amazing deals and amazing prices!

Went there the other day to switch and service was great explained everything to us and got us the best deal for our money

Best screen protector installation. Great customer service. 😌

Great place to do business!!!!!

Metro has been a good phone company to be with. The prices are good for the phones that are free. I do let others know about metro.

Best mobile store in town

Love the place and there super helpful!

I had a wonderful experience getting my new phone and switching from boost thank youSteve for your awesome help

Service was great, William did such a good job assisting me I definitely recommend Metro pcs in Eustis!

The white guy in the store probably thinks hes a good salesperson but his tactics are shady. I watched a couple of customers ahead of me get bamboozled into stuff. I myself actually paid a little extra for something I didnt want but let it slide and just took it. I asked for a case. When I ask the price he just act like he didnt hear me and went ahead and slid screen protector on there too which was an extra $25. Just be careful when youre in there.

The guy was super nice! It’s was an overall great experience, and I’m glad we’re switching.

Went in to replace a phone and William was very helpful and did everything he could to assist us. The store was very clean and Covid-19 friendly.

Steve was fabulous! Very fast service and wonderful to work with!

This store is great, staff is nice Steve was very helpful. Definitely will be using this metro as my main store!!

Came here on multiple occasions and Steve has been beyond helpful and attentive. Wonderful service at this location.

Metro is a good place too get a decent phone for a decent budget got a a case from here and I love it thank you metro the staff was amazing!

Hes the best guy, so nice, Andre, he helped us out, he explained everything good to us nice and clear and he was just the best guy to be recommended to any customer, cool person, with amazing service

Great experience. Steve took a lot of time helping me and getting my new phone up and running. Went far above and beyond! Great experience, very knowledgeable!

Everyone one is always friendly and helpful.

Went to this store and William helped me out so much. Hes an amazing guy. Thank you

Great service. 2 guys in the store were very nice and super helpful

Mistie and Shepard was so amazing. I will always recommend anyone to your branch. Awesome 😎

Mistie and William amazing. Stayed open late to help us out! Amazing service!

Terrible service. Money hungry manager. Dont bother with Metro PCS if you do dont go here. Steve identifies himself as the manager and he only has solutions if youre forking out cash. Ive been overcharged twice now by this store as well as dealt with them refusing to honor a warranty they sold me. Theyre the epitome of rip off artists.

Very friendly especially when you dont come prepared the employees here take care of you.

Micah was very helpful to me, she was very polite and help me in every way she could. I loved her customer service, Im looking forward to seeing her again with any help I may need with my phone in the future.

Great service & very happy with my new phone! Steve was very nice! Will refer friends!

The staff here was awesome! We brought over 4 lines and they set up every phone for us, our bluetooth accessories and everything. Would HIGHLY recommend!

Great Great Job...Awesome rep..Thank you Raed..Eustis Store

Should have listened to the 1 star reviews. After watching in line how they spoke to other customers it seems they only want to help you when youre buying something. On my first (and only) visit, went to add my son to my account and the price didnt add up. It was gonna be $105 with a FREE phone and you cant explain why? No thanks. Im switching

DO NOT DEAL WITH THIS STORE. This store is terrible. I walked in to sign up for services but after hearing how the red headed man there was speaking down to a customer I turned around an left. He was rude and very condescending. The rates are not that competitive and the service coverage is garbage.

Awesome service, Markwez really knows what hes doing!!! Very helpful :D

You guys(mistie and shepard) were amazing. Awesome job on helping us save money.

The best customer service ever! This blonde girl took care of me I think her name was ginesis, and then Steve helped me out with some questions, now I understand clearly and I even upgraded my phone, they hooked me up with some cool discounts.Thank you

Should have never switched. Everyone knows metro is best.

Alex was very helpful and friendly. Will definitely be sending more people to metro

Knowledgeable salespeople. Sometimes theres a wait because they dont just sell you a phone. They take time to answer your questions and explain the plans.

Mistie helped us a lot. It took a bit of time but she saw it through. I love the fact that she was very patient and did everything to help me and was very successful. Thank you Mistie!!!!

Amazing service from Mistie. Quick and knowledgeable and very polite.

Missy is AMAZING! So is steve. Switched companys and was in and out in 10 minutes

Genesis helped me upgrade my daughters phone and also added one line got it all for like 120, I think with amazon prime.. very satisfied

First off let me start by saying mistie was my rep and she went above and beyond and was very professional she awnsered all my questions? she was so helpful and definetely management material? 5stars best rep ive ever had... great job mistie??

Micah and Bill were awesome .... I definitely will be coming back! Micah was very attentive and friendly she got my sale 🤗

Love this place! Employees are very knowledgeable about what they are doing. They also are honest and upfront with its customers.

Wow they over charged me for a phone case then the person there said I should go back to school calling me stupid?!?! if you want to go somewhere nicer go to Verizon wireless they are soo much nicer and prices are fair

Mistie is a awesome employee with great knowledge of the mobile phone industry .

Am very pleased have had for five years I will recommend it to everyone

Wonder full service nice staff very friendly and knowledgeable

Steve is awesome over here!!!! Great customer service!!

I am writing a complimantaryview. Steve was so patient with me .He is very professional. He is an asset to Metro.

A great phone service provider. The employees were helpful in my process of switching carriers. And a good time to switch as well, I wasnt aware of the promotional plan (8gb of LTE data for $50) as of this writing, and made it more appealing to go from $40 to $50. Overall, a good location to stop by if you want to switch, pay for your bill, or just to see what they have to offer.

Destiny definitely helped me out today and made my service pretty dang easy so I would recommend yall go give her a visit

Customer service needs to be improved! My mom got her first smart phone and obviously she had tons of questions. They treated her like she was stupid and you could tell they were getting agrivated with her. Which was upsetting me. I wanted to go off on them but I wasnt raised to disrespect and act like fool in public. I just kept my mouth shut.

Anytime I have a problem I go see Steve!!! Super smart guy. 10 outta 10 would recommend

Incredible service , all staff exceeded expectations. Service was on par with the Disney brand or four seasons.

You guys are the best thanks for all the help with the transfer and the new phone

William was very helpful and kind.

The service is good but the phone do not work better than my old one.

Steve helped us with a new phone and accessories he was awesome and the store is great

William gave us a great deal & customer service! William,patrick destiny & kat are an amazing team! Very personable! Loving my Aristo 2 & my switch to metro!

Great customer service! The tall guy is the man!!! Thanks for the service, Steve!

Destiny is awesome really nice and goes above and beyond where she goes I will follow

William was very helpful.

Steves the sales Reps technical knowledge in this store, and his willingness to assist.

Genesis was great! Oh. N i got a new phone!

Amazing service great phone

The store customer service sucks..everytime im in there if its not me complaining its someone else walking in they either telling you lies just to make sales profit.they switch things without your knowledge then you have no wat to cover for them if you no longer have a receipt.it is aweful they need a whole new staff thats going to help people and not just making commission..yes i said it

Friendly staff, awesome promotions.

Customer service is awesome here.

Very helpful and super nice people there!

The gentleman was very nice and helpful

Very rude. Left and went to another metro where they were very nice

Service was excellent .... Steve is awesome...

Worse service ever Misty would not help or get a manager n then when my girlfriend went in still no help n still wouldnt get the manager n when she got loud Steve came out n still wouldnt help he get a new screen protector when she has a warranty on it n all they are is money hungry n childish

They said that they could not put on a screen protector that I brought in because I didnt buy it from them, but yet I bought 4 phones for the whole family and brought over an extra phone for a total of 5 lines thats gratitude.

Great service here the employees are really great

Excellent customer service.

Micah and Bill where great and helpful.

Awesome service by William

Excellent service, highly recommend.

Got a phone right now! Genesis thank you

This store is super in serving me.

Excellent service and satisfaction,,staff rocks..

Great help!

Great service by William

Got phones here

Great customer service

Great service, Great phones!

Steve was very nice

Great customer service!

The people know their jobs

Friendly and clean .

Destiny was very helpful.

Ive been with Metro PCS for quite a while and I can find no fault with them they are an excellent phone service