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AT&T Store
11 Brickyard Square Suite 5, Epping, NH 03042, United States
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AT&T Store
Comments
Tr
Review №1

The young man who helped the crazy lady and her daughter Sunday did an amazing job! Very knowledgeable and helpful! We were in and out in under an hour! He definitely deserves a raise!

Be
Review №2

The customer service person Joe at the Epping New Hampshire store is amazing, knowledgeable, explained everything clearly and in detail. He guided us through every step and told us exactly what would happen and when. He made the experience fun. I learned a lot. Joe should be training all you customer service phone staff. Any and all questions I need answered, I will go directly to Joe.

Jo
Review №3

Desiree and Joe were very knowledgeable and patient with us! We very much appreciate all of their help in finding the best products and prices. Great customer service!

Sa
Review №4

I went to the AT&T store Thursday night and Joe was the most professional, knowledgeable employee! He helped me out with an issue that my own carrier was unable to help me with. Thanks Joe!

jo
Review №5

Great to enter the AT&T store in Epping NH and receive knowledgeable help from store manager..

Ca
Review №6

I was immediately helped didnt have to wait not even a minute before someone came up to me and immediately helped me resolve the issue right away I was in and out within 10 minutes, great service.

Ri
Review №7

Locked in to AT&T. Almost 2 hour wait to buy a phone, less than helpful employee.

Li
Review №8

Dez at the Epping store needs a raise/promotion—all of it. I bought an AT&T Netgear Nighthawk 5g Mobile Hotspot Pro online with BestBuy. When it came time to set it up it was insanely frustrating. No one could help me I got endlessly transferred, it didnt matter who I called BestBuy, GeekSquad, AT&T, half of the people didn’t even try to help they just transferred me in loops. All told probably spent 3 1/2-4 hours over the course of a few days and after the last call I just gave up and decided I needed to make time to stop into an AT&T store before I just called it quits and returned the whole thing.I’m extremely thankful for Dez’s help I was in and out in under 20 minutes, she set up an account for me, got my SIM card installed and made sure everything was working before she sent me on my way with all of my account information written down for my records.Thank you Dez, sorry I came in grumpy from all the stress of this, but you were amazing!

We
Review №9

Joe from Epping store is fantastic. Smart patient people person and At&t should be proud to have him. When in the store ,other customers agreed!!!!!

da
Review №10

Dez was amazing, super patient and helped me get everything I needed done with getting a new phone even with putting the screen protector on she made sure it came out perfectly.

Br
Review №11

Dez was patient, courteous, friendly, and very professional. I really appreciate her efforts in getting us set up with our new phones! Awesome customer service!

tr
Review №12

Dez was extremely helpful in assisting me with my bill complications and even got me a new phone, really appreciate how quick and hastle free she made my visit

No
Review №13

I had never done anything in-store for my phone or plans, but Dez at this location was amazing and helped me save money and find my best fit. I never felt like I was being upsold or tricked into plans and would gladly go back for my next phone or issue.

Vi
Review №14

My husbands phone died and they got him set up with a new phone and Apple Watch.

Ja
Review №15

Just came in to swap out my old phone for a new. Morgan and Chelsey handled it all from beginning to end. Got my new phone, some accessories and off I went. Great service. Thank you, both!!

Ry
Review №16

Be wary of in-store promotions that claim to lower your bill, then actually increase your bill by 60%. Asking for clarity in-store gets you directed to call support instead.

De
Review №17

Joe was extremely helpful today

De
Review №18

Paul and Tyler helped me out big time! I wouldRecommend both of them! They delivered honesty and professionalism to the highest quality. Paul and Tyler thanks much!

Th
Review №19

Paul the assistant manager is awesome. I highly recommend this store for all your needs! Not only was Paul extremely knowledgeable, but he was also HONEST and patient with our inquiries. Super happy customers! We will be back!!

Ji
Review №20

Incredible help. I went in and saw Dave with a laptop that needed connecting to cellular service. He was awesome! It took a very long time.It was not easy. He went on line and researched the issues, etc... Impossible to give better service than he gave me. Highly recommend.

ca
Review №21

Dez is awesome!!

Br
Review №22

The AT&T Store at the Brickyard Square is my main go-to AT&T store. Exceptional customer service, every time. The service is professional, friendly, and the store is clean too. Highly recommended.

Un
Review №23

I’ve been With ATT since my first IPhone. What I need and was looking for, was good service. People just don’t care like the old days . Then I went too this store today . I had a few ?s , every company has some sort of deal ! It’s confusing, can be tricky or you get extra stuff??? However today, I meet the Manager Jennifer .. She was so helpful and understood exactly what I was trying too understand. Amazing service, Decided too get a new phone . just exactly what I needed. Ty Jen . I look forward too bringing my fiancé their this weekend :))))) Att in Epping is WONDERFUL!!:)

Cl
Review №24

Love my new phone! This store is very convenient and easy to get to!

Ra
Review №25

I was told my iPhone 6x needed to have the IOS reinstalled because I had to put in my passwords half a dozen times a day and reboot 3 or 4 times a day but JordanB just shut the phone off, re-initiated it. Problem seems to be fixed.

Fr
Review №26

Nick was awesome. Had to dig deep to find phones issue, but didnt give up and solved problem.

Ma
Review №27

Great store! Very helpful staff!

Er
Review №28

Nick is a great guy, and super knowledgeable. Any questions you have he has an answer for!

Mi
Review №29

Good service! Friendly and helpful

La
Review №30

Twice for help, twice they were confused. Go to Exeter!

R
Review №31

Couldnt get the coverage for my area.

No
Review №32

Not good customer service..was not happy!

Bo
Review №33

Very helpfull

Fo
Review №34

Service sucks the whole corporate should switch

Su
Review №35

They only sell phones here.

SU
Review №36

Very helpful

Al
Review №37

Excellent service

Information
12 Photos
37 Comments
4.1 Rating
  • Address:11 Brickyard Square Suite 5, Epping, NH 03042, United States
  • Site:https://www.att.com/stores/new-hampshire/epping/122019
  • Phone:+1 603-734-4691
Categories
  • Cell phone store
  • Electronics store
  • GPS supplier
  • Telephone company
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
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